Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The retailing giant will continue to use the JWO technology in its Amazon Go stores and license the solution to other retailers.

Gifts 240

Gifts Technology Retail Customer 240

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. All these measures can help protect against unauthorized network access and data breaches.

Payment Services 235

Payment Services Retail POS Operations 235

Retail TouchPoints

SEPTEMBER 19, 2023

Consumers select their items and then leave the store via an exit gate that they unlock either with their credit or debit card or by hovering their palm over an Amazon One device. We are seeing great traction for this new store, and our fans are enjoying the experience.”

Apparel 236

Apparel Technology Payment Services Games 236

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 260

Sporting Goods Technology Omnichannel Operations 260

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 326

Payment Services Shipping Costs Electronics Fulfillment 326

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Among the winning strategies was a shift to ecommerce operations. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once.

Retail 263

Retail Leisure Fulfillment Operations 263

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

OCTOBER 9, 2023

It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business. When did you notice that your favorite store had changed? Or that Clinique and MAC makeup is now sold in certain Target stores.

Supplies 279

Supplies Fulfillment Retail Omnichannel 279

Retail TouchPoints

APRIL 20, 2022

Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Plus, regulatory requirements require these stores to be located in industrial areas, away from traditional retail locations.

Retail 350

Retail Social Media Technology Events 350

365 Retail

SEPTEMBER 17, 2023

This entails a deep understanding of the various facets of retail operations, from inventory management to customer service. Today, we’ll explore several actionable strategies that can help retail managers simplify operations without compromising on the ultimate goal of business success.

Operations 52

Operations Management Retail Channel 52

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

Outdoor 287

Outdoor Events Technology Customer Experience 287

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. The first store to pilot the new suite of solutions is the Beverly Hills, Calif.,

Payment Services 268

Payment Services Fashion Recommendation Customer Experience 268

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Store design teams need to determine what exactly they’re trying to accomplish within their spaces and how they will ascertain whether these goals are met.

Technology 235

Technology Consumer Mobile Operations 235

Retail TouchPoints

JUNE 7, 2021

This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. .

Supplies 264

Supplies Retail Fulfillment Point of Sale 264

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. That’s what the word ‘Telegraph’ was for.

Payment Services 233

Payment Services Small Business Retail Shopify Gifts 233

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

POS 195

POS Mobile Payment Services Technology 195

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Payment Services 229

Payment Services Mobile Operations Technology 229

Retail TouchPoints

APRIL 16, 2024

“It’s exciting to see a checkout-free capability live in one of our stores,” said Eric Traxler, VP of IT at Aldi in a statement. Although more challenging, it was important to us to launch this technology in a typical store and not one purpose-built for us,” noted Will Glaser, CEO of Grabango in a statement.

Technology 130

Technology Consumer Retail Point of Sale 130

Retail TouchPoints

FEBRUARY 7, 2023

American Dream’s newest tenant will be The ADdress, a 55,000-square-foot multi-brand store in a space that previously had been leased by Century 21 , according to Glossy. The concept was developer by Triple Five Group and is billed as the “first-ever modest clothing department store” (i.e.

Payment Services 220

Payment Services Department Stores Clothing Banking 220

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

Payment Services 247

Payment Services Books Live Chat Fashion 247

Korona

JANUARY 16, 2023

Many customers will shop at convenience stores without ever remotely thinking about how much goes into operating them. C-stores have a ton of inventory, tough margins , and often long hours of operation. C Store Employee Management. Use The Cloud For Your C Store Back Office Software. This space is precious!

Point of Sale 52

Point of Sale POS Retail Management 52

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Before the dot-com boom, shopping was an activity that took place physically at brick-and-mortar stores. But what about physical retail stores?

Customer Loyalty 192

Customer Loyalty Recommendation Supplies POS 192

Retail TouchPoints

FEBRUARY 7, 2023

We expect RMNs to expand beyond grocery into apparel and specialty and convenience stores. Retailers are finally starting to embrace AI in their core business operations — to boost efficiency by optimizing stock levels, for example, or combining supply chain availability with customer lifetime value to prioritize marketing offers.

Retail 236

Retail POS Apparel Department Stores 236

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. Obviously, Shopify POS Go only makes sense for sellers who plan to process transactions face-to-face, but it’s obviously a wonderful opportunity for those with only an online store to expand into new business options.

POS 104

POS Shopify Merchant Services Channel 104

Retail TouchPoints

MAY 27, 2022

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget. The 10 stores where associates received the mobile-delivered training saw a 26.2%

Electronics 246

Electronics Consumer Electronics Games Point of Sale 246

Korona

AUGUST 27, 2022

Opening a retail store entails many aspects. However, there are a host of other essential retail store supplies that you will need. Among many other things, you’ll likely need a retail cash wrap , point of sale system with necessary accessories, cleaning materials, technical devices, signage, and display hardware.

Payment Services 52

Payment Services Small Business Retail Merchant Services POS 52

Wiser

NOVEMBER 29, 2023

They aim to encourage these entities to stock more of the product, allocate more shelf space, or promote it more vigorously to customers. Tactics often include bulk buying discounts, rebates, or incentives like free point of sale displays. It could span across mediums like store flyers, digital ads, or television commercials.

Consumer 146

Consumer Customer Loyalty Supplies Customer Retention 146

Retail TouchPoints

AUGUST 17, 2020

An agile operation means you are primed to adjust what you do, and are ready to jump and make the most of the opportunities that change brings. Sometimes it takes a fresh set of eyes and efficiency work study measurement to create fresh insight on your operation and a robust business case for change. Small changes matter.

Retail 183

Retail Operations Travel Leisure 183

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopify POS Go review, we’ll explore how the device solves past issues with mobile sales and go into detail with use cases for retailers to implement Shopify POS Go into their current setups. Native Shopify Point of Sale, Seamlessly Connected. Who Can Use POS Go? HD display. Go to the top. Who is Shopify POS Go For?

POS 104

POS Shopify Merchant Services Payment Services 104

Retail TouchPoints

JULY 27, 2020

Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. But it’s worth remembering that those virtual environments are modeled on physical stores for a reason, and the future will see consumers flitting comfortably between both. Smooth Operators Appeal Online And Off.

Payment Services 171

Payment Services eCommerce Small Business Retail Retail 171

Ecommerce Platforms

SEPTEMBER 1, 2022

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Consider investing in ecommerce.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 183

Payment Services Payments Retail Social Media 183

Mi9

FEBRUARY 1, 2024

Mi9 is a leading provider of software solutions spanning merchandising, store operations, customer engagement, e-commerce, and business analytics for the Retail industry. The Mi9 team has built something truly impressive within the retail space, and I look forward to working closely with them. said Mike Byrne, CEO of Elevate.

eCommerce 52

eCommerce Retail Point of Sale eCommerce Platforms 52

FastSpring

APRIL 23, 2024

With our JavaScript Store Builder Library (SBL) , you can completely customize, brand, and streamline your checkout flow , building trust with buyers and eliminating friction. We’ve been working in this space since 2005, and we’ve seen the growth of the subscription business firsthand. 2Monetize is the most similar product to Paddle.

Payment Services 112

Payment Services Merchant Services Payments Subscription 112

Wiser

SEPTEMBER 12, 2022

You might have the best products or prices on the market, but if your stores are bland or the products are poorly displayed, people will look elsewhere. Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. What is Visual Merchandising?

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. While businesses like salons likely already had scheduling systems integrated into their operations, others needed to deploy them quickly — and they found that the POS was a logical place to work from.

Point of Sale 206

Point of Sale POS Payment Services Merchant Services 206