article thumbnail

NOT Your Dad’s Supply Chain: 4 Trends Every Retail Exec Should Know for 2024

Retail TouchPoints

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

Supplies 288
article thumbnail

AI-Powered Chatbots: How the Pandemic Fueled Innovation

Retail TouchPoints

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Virtual assistants were also utilized to scour through conversational data, analyze trends and discover shopping patterns, to help make recommendations more focused.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What to Expect and What to Wish for from Retailers this Holiday Season

Retail TouchPoints

With respect to optimizing employee efficiencies, generative AI could be used by store associates on handheld devices to think up product recommendations when advising customers, and AI will hopefully be deployed in order to achieve the most ideal sales floor schedules.

Retail 280
article thumbnail

5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. Major opportunities include content production — especially for marketplaces — and product descriptions, product recommendations and of course customer service.

Retail 246
article thumbnail

H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Retail TouchPoints

The new store also features mobile checkout from anywhere in the store and smart mirrors in fitting rooms that identify the customer’s products, including size and color, as well as offering personalized product or styling recommendations.

Fashion 215
article thumbnail

Retail Store Equipment: What You Need Before Opening Your Retail Store

Korona

However, there are a host of other essential retail store supplies that you will need. Among many other things, you’ll likely need a retail cash wrap , point of sale system with necessary accessories, cleaning materials, technical devices, signage, and display hardware. Back office supplies. Security supplies.

article thumbnail

5 Ways To Boost Your Retail Business Productivity Through AI

RetailMinded

AI dives deep into customer data, crafting individual profiles that fuel personalized marketing and tailored product recommendations. This is not about bombarding customers with generic sales pitches; it’s a sophisticated strategy that anticipates needs and influences purchasing decisions by resonating on a personal level.

Retail 98