Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. The Index reports that 89% of retailers and brands offer loyalty program members special benefits in their loyalty program.

Shipping Costs 234

Shipping Costs Improvements Live Chat Retail 234

Retail TouchPoints

JUNE 28, 2022

The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion of Ukraine to recurring COVID-19 outbreaks and ongoing supply chain challenges. Census Bureau released its advance monthly sales for May 2022 retail and food services, showing a.3% 7% increase. During The Kroger Co. ’s

Customer Data 282

Customer Data Customer Retail Consumer 282

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers.

Shipping Costs 276

Shipping Costs eCommerce Customer Shipping 276

Retail TouchPoints

JULY 20, 2022

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. Click here to access the interactive digital report now.

Omnichannel 265

Omnichannel Retail Mobile Social Media 265

Retail TouchPoints

JULY 5, 2022

In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey. The 2022 installment of this survey will launch soon, so it will be interesting to see how omnichannel priorities and investments have changed.

Omnichannel 263

Omnichannel Fulfillment Customer Retention Channel 263

Retail TouchPoints

AUGUST 3, 2023

Photo courtesy Giant Food, Divert Divert and Giant Food launched the wasted food recycling program in 2022 to cut the amount of organic waste going into landfills. This is particularly important for publicly traded companies, many of which now routinely report their ESG (environmental, social and governance) activities in annual reports.

Shipping Costs 239

Shipping Costs Apparel Shipping Supplies 239

Retail TouchPoints

DECEMBER 31, 2021

It’s not just a seasonal issue: several industry experts believe the dearth of employees could extend into 2022, forcing retailers to rethink not just recruitment but their entire approach to hiring, training and employee retention. ” Turning Retail Jobs into a Career in Retail.

Home Furnishings 305

Home Furnishings Retail Shipping Costs Electronics 305

Digital Doughnut

APRIL 19, 2022

While online shopping has been on the rise for some time, ecommerce is expected to have its first trillion-dollar year of sales in 2022 as people continue to shift their spending habits online. According to the 2022 Digital Experience Benchmark report Contentsquare recently published, online user sessions peaked at 4.8

eCommerce 64

eCommerce Consumer Customer Experience Customer 64

ROI Revolution

OCTOBER 18, 2023

GA4 has been around since 2022, and we no longer have Universal Analytics. It can take up to 72 hours for the conversion to even be reported after the fact. Realistically, we’re using app platform data and a combination of benchmarking and Universal Analytics to get an idea of where we should be throughout the day.

Books 78

Books Recommendation Channel Other 78

Retail TouchPoints

SEPTEMBER 6, 2023

Iannuzzi: In fiscal 2022, we formed an internal Retail Sustainability Leadership Council to further drive sustainability efforts in retail spaces. Champions conduct benchmarking to identify areas for improvement and partner with key stakeholders at their local office to implement best practices.

Retail 263

Retail Supplies Consumer Webinar 263

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 215

Customer Loyalty Customer Retail Shipping Costs 215

Groove

JANUARY 5, 2022

Let 2022 to be your year with pay per click advertising. Pay Per Click Advertising Platforms You Need In 2022. See Detailed Reports & Utilize Competitive Data. Utilize competitive data, such as benchmarks, to see where your business stands against the competition and identify opportunities to increase performance.

Merchant Services 370

Merchant Services PPC Social Media Shipping Costs 370

FastSpring

NOVEMBER 16, 2022

Out of the Park Developments quadrupled sales in South Korea — the fourth-largest video game market in the world — by localizing its benchmark game into Korean. I spoke to Richard Grisham , past COO of Out of the Park and current Director of Business Development at Com2Us — a Korean development company that acquired Out of the Park in 2020.

Games 98

Games Demo Subscription Improvements 98

365 Retail

MAY 16, 2022

With a total 43,691 unique attendees from 151 countries, making 90,372 visits to the show floor, exhibitors reported busier than expected booths and many fruitful business connections. The post ISE 2022 debuts in Barcelona appeared first on 365 RETAIL | Retail Technology News. ISE returns to Barcelona on 31 Jan-3 Feb 2023. .

Events 63

Events Technology Presentation Management 63

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. In our BFCM 2022 report, we found that the volatility in ads had encouraged brands to rely more heavily on owned channels like email and SMS, and that these channels were more effective than ever.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

365 Retail

JULY 10, 2023

First established in 2006 by KPMG and market research leader, Ipsos, the Retail Health Index is the industry’s only comprehensive, sector-level benchmark of retail performance. To sign up to receive the Retail Think Tank’s Retail Health Index, including its quarterly insight reports featuring insight, analysis and exclusive data, here.

Retail 52

Retail Magazine Download Presentation 52

Ecommerce Platforms

MARCH 15, 2023

According to some stats, there were around 50 million people in the “creator economy” as of 2022. billion According to the Influencer Marketing Hub’s “Creator Earnings” benchmark report for 2021, the creator economy market size is growing. The creator economy is valued at $104.2 do so part-time.

Payments 104

Payments Social Media Hobbies Channel 104

365 Retail

JULY 14, 2022

To download the 2022 Digital Experience Benchmark Report, visit [link]. This could include revisiting and promoting existing pieces of content, or even just fixing the navigation on your website to ensure it isn’t being buried.”.

Download 58

Download Technology Consumer Customer 58

Retail TouchPoints

SEPTEMBER 14, 2023

Target debuted a larger store concept in October 2022 that includes backroom fulfillment space 5X larger than previous stores of a similar size. “Unemployment is at 3.5% across the board and it’s still virtually nil in logistics,” he added in an interview with Retail TouchPoints.

Shipping Costs 265

Shipping Costs Fulfillment Shipping Customer Loyalty 265

Omnisend

JANUARY 17, 2022

Our annual ecommerce statistics report breaks down the performance of these increasingly important opt-in marketing channels, including email, SMS, and web push notifications. Here are our key findings from this year’s ecommerce statistics report. 2021 email marketing benchmarks. 2021 SMS marketing benchmarks.

eCommerce 146

eCommerce Marketing Shipping Channel 146

ROI Revolution

MAY 3, 2022

Attribution is the top trend that our survey respondents indicated interest in for 2022. With growing regulations and concerns over data privacy, advertisers will have more difficulty gaining insight into the customer journey in 2022. of digital marketers in 2022, including 50% of brands that make more than $1 billion in revenue.

Consumer 78

Consumer Social Media Multi-channel Events 78

365 Retail

APRIL 20, 2022

Metapack’s recent Ecommerce Delivery Benchmark Report 2022 reveals that 37.5% of UK shoppers state that speed of delivery is the most important factor when choosing to buy online.

Online Retail 63

Online Retail Retail Omnichannel Shipping 63

ROI Revolution

MAY 16, 2022

Emerging social media platforms rank third overall in the top digital marketing trends for 2022 , and are a top trend for 41.6% of brands with $1 billion or more naming it as a trend for 2022. of our respondents – but out of the digital marketers who say augmented or virtual reality are top-of-mind for their brand in 2022, 58.3%

Social Media 78

Social Media B2B Food and Beverages Download 78

PERQ

SEPTEMBER 16, 2022

Every quarter, PERQ analyzes tens of thousands of multifamily website sessions and prospect interactions to identify industry benchmarks and trends. Until now, multifamily marketing performance metrics have been incredibly hard to pinpoint, and PERQ’s Multifamily Quarterly Report (MQ for short) is designed to fill that gap.

Webinar 69

Webinar Presentation Information Channel 69

PERQ

DECEMBER 1, 2022

With that in mind, PERQ established the Multifamily Marketing Quarterly Report (MMQ for short). A performance guide for multifamily marketers, the MMQ dissects tens of thousands of multifamily website sessions and prospect interactions via email and SMS to reveal industry benchmarks and emerging trends.

Books 69

Books Information Marketing Download 69

FastSpring

SEPTEMBER 16, 2022

When a member recently asked the community how to best figure out and test pricing before changing their selling model, Kurt was all over it: (For more from Kurt on this topic, check out his standing-room only presentation on SaaS Pricing Strategies that Work: How to Design an Optimal Pricing Model at SaaStr Europa earlier in 2022.).

Merchant Services 124

Merchant Services Payment Services Channel Social Media 124

Store Growers

JUNE 24, 2023

And if you’re still hesitating, these stats might change your mind: YouTube has over two billion users worldwide and generated over 6,6 billion dollars in the first half of 2022 only from ads. In addition to this, a study from 2022 showed that 59% of the study participants feel like the ads they see on YouTube have more relevance than TV ads.

Travel 91

Travel Hobbies eCommerce Article 91

ROI Revolution

MAY 6, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. For users who opt out of tracking, data will only be gathered around their highest-priority event using a one-day click attribution model (seven-day click reporting won’t include opt-out data). What iOS 14.5

eCommerce 158

eCommerce Marketing Events Download 158

ChannelAdvisor

NOVEMBER 21, 2022

On Amazon , that means not only building campaigns for Sponsored Products, Sponsored Brands and Product Display Ads , but also using your search term reports to mine new keywords, experiment with bidding and target your competitors’ ASINs. Run your e-commerce business on reliable data, not hunches.

eCommerce 98

eCommerce Shipping Costs Fulfillment Social Media 98

Omnisend

DECEMBER 26, 2021

A new digital marketing plan starts with a clearly defined approach as well as the goals or benchmarks for success. In fact, nearly 20% of consumers report abandoning an order in the last three months due to an overly long or complicated checkout process. Get a personal 1-on-1 Omnisend demo that will supercharge your next campaign!

eCommerce 148

eCommerce Payment Services WooCommerce SEO 148

AcquireConvert

OCTOBER 23, 2022

It is reported that 15.8 These are good benchmarks to use for your own ecommerce email marketing campaigns. The post Email Marketing Statistics [2022] appeared first on Acquire Convert. Mailchimp estimates that a mobile-responsive email design can increase unique mobile clicks by 15 percent. . percent (average is 21.33

Marketing 52

Marketing Mobile Small Business Retail Customer Retention 52

ROI Revolution

APRIL 8, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. For users who opt out of tracking, data will only be gathered around their highest-priority event using a one-day click attribution model (seven-day click reporting won’t include opt-out data).

eCommerce 78

eCommerce Marketing Events Download 78

Ecommerce Platforms

NOVEMBER 29, 2022

At the top of the screen, you’ll see a Productivity bar where you can find tabs for messages, tasks, feeds, listening, publishing, reports, and bots. If you’re using the Advanced plans on Sprout Social, you can even create a report with customized branding at the click of a button. Post-performance reports with cross-channel analytics.

Social Media 39

Social Media Management Definition Channel 39

Ecommerce Platforms

DECEMBER 17, 2021

Benchmark: What is Alibaba? There are even reporting and analytics tools to help you predict your chances of success. The post The Best Alternatives to Alibaba for 2022 appeared first on Ecommerce Platforms. Alibaba is a huge global directory of dropshipping manufacturers, and a platform where you can find items to sell online.

Shipping Costs 104

Shipping Costs Merchant Services Shopify Shipping 104

Retail TouchPoints

DECEMBER 13, 2022

The cost of returns is a major concern for retailers during current inflationary times; in fact, 58% of retailers cited the cost of shipping and handling returns as one of their top returns challenges in Retail TouchPoints’ 2022 Omnichannel and Fulfillment Benchmark Report.

Merchant Services 124

Merchant Services Shipping Costs Omnichannel Fulfillment 124

365 Retail

AUGUST 16, 2023

This second edition of Beano Brain’s annual Coolest Brands Report saw the streaming service overtake YouTube – which came top in 2022. And this year kids have brands on their brain , spontaneously talking about more brands than last year, leading the report to double in size from 50 Coolest Brands in 2022 to 100 Coolest Brands in 2023.

Download 52

Download Management Information Retail 52

Retail TouchPoints

JULY 19, 2023

They made $29 billion in 2022 in the U.S. Google reports the change in cost per click [CPC], as well as the change in number of paid clicks on an annual basis. What everybody should do instead of reinventing the wheel is benchmark their numbers and see where they’re off, and then get the basics right.

Retail 227

Retail Games Other Supplies 227