Retail TouchPoints

MAY 18, 2023

Zeropark works to ensure that brand offers will appear only in a brand-safe context provided by its premium publishing partners and assured by its in-house compliance team. The solution provider aims to streamline high-intent consumers toward promoted brands by creating shoppable opportunities during the key moments of their buying journey.

Retail 274

Retail Supplies Mobile Management 274

Retail TouchPoints

DECEMBER 15, 2022

The company’s full suite of customer loyalty solutions includes punch card programs, points-based rewards, retention rewards, premium loyalty and digital rebate programs.

Customer Retention 244

Customer Retention Customer Loyalty Subscription Presentation 244

Retail TouchPoints

FEBRUARY 1, 2023

Premium brands Canada Goose and YOOX Net-a-Porter Group have both rolled out new programs to showcase the quality of their products and reduce waste as part of ongoing sustainability initiatives. The debut of UK care and repair services follows an expansion of the brands’ resale offering, which launched in 2021 and is powered by Reflaunt. “NET-A-PORTER,

Jewelry 295

Jewelry Fashion Apparel Clothing 295

Forrester eCommerce

SEPTEMBER 14, 2020

Forrester’s research bears this out: devoted customers pay price premiums, buy additional services, and help attract other good customers. Build The Case For A Customer Success Management Program Now Business leaders recognize that there is great value in retaining their best customers.

Management 350

Management Customer Customer Experience Other 350

Retail TouchPoints

AUGUST 9, 2022

Walmart has reportedly met with executives from Disney, Comcast and Paramount to discuss including a streaming service with Walmart+ memberships, people familiar with the matter told The New York Times. The talks could potentially lead to a number of services being bundled with Walmart+.

Shipping 242

Shipping Operations Retail Customer Experience 242

Retail TouchPoints

JANUARY 8, 2024

The competition is open to independent specialty and natural food brands generating $2 million to $8 million in net retail sales, and the products should operate in areas such as functional beverage, hydration, low sugar or carb, high protein, global flavors, healthy snacking and prepared meals and premium pet items.

Food and Beverages 242

Food and Beverages Presentation Operations Customer 242

Retail TouchPoints

DECEMBER 28, 2023

Her responsibilities will include managing and developing the Custom Spaces customer experience as well as the company’s in-home design service, which drove more than 85% of premium Custom Spaces sales in the second quarter of 2023. “By

Social Media 270

Social Media Customer Experience eCommerce Management 270

Retail TouchPoints

AUGUST 18, 2023

TikTok is continuing to build out its commerce-related services with the launch of ecommerce fulfillment for companies in the UK selling via TikTok Shop. Just like its Amazon counterpart, Fulfilled by Amazon or FBA, FBT will offer UK merchants picking, packing and shipping services for products sold on TikTok.

Merchant Services 210

Merchant Services Fulfillment Shipping Customer Loyalty 210

Retail TouchPoints

AUGUST 2, 2022

DTC frozen food delivery service Yelloh (known as Schwan’s Home Delivery until earlier this year) has tapped Amazon Web Services (AWS) to deliver a slate of technology-enabled personalized experiences for both its customers and employees.

Mobile 276

Mobile Retail Customer Experience Improvements 276

Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By With the launch of this network with our partner PackageHub, we have access to their network of premium drop-off locations across the U.S.”

Shipping Costs 147

Shipping Costs Merchant Services Fulfillment Omnichannel 147

Retail TouchPoints

JANUARY 2, 2024

While financial benefits are still top of mind — largely thanks to inflation pressures and tightened household budgets — consumers are increasingly seeking services and experiences that truly reflect their journey and growing relationship with a brand. The other two big things are increased flexibility and enhanced services,” Stephens said.

Consumer 288

Consumer Shipping Costs Customer Retention Information 288

Retail TouchPoints

APRIL 16, 2024

Amazon is expanding the reach of its Amazon Live shopping content with the debut of a new interactive shoppable channel on the Prime Video and Freevee streaming TV services.

Social Media 130

Social Media Home Shopping Mobile Channel 130

Retail TouchPoints

OCTOBER 21, 2020

Walgreens is one of a growing number of merchants to offer this service, joining companies such as PayPal, Shell and BP. The drugstore chain is partnering with FIS for its Premium Payback solution, a real-time rewards redemption network.

Merchant Services 299

Merchant Services Payment Services PayPal POS 299

Kissmetrics

MAY 6, 2021

The Entrepreneur.com encyclopedia defines a unique selling proposition as follows: The factor or consideration presented by a seller as the reason that one product or service is different from and better than that of the competition. When it comes time to choose a business to provide this service, which do you think he’ll choose?

Shipping Costs 299

Shipping Costs Food and Beverages Web Design SEO 299

Retail TouchPoints

FEBRUARY 5, 2024

Brides can pre-book a “Styling Session” online to experience Lulus’ bridal concierge service when they visit the store. The store also has a “Party Shop” where customers can browse festive bachelorette and wedding guest merchandise.

Food and Beverages 247

Food and Beverages Fashion Accessories Books 247

Retail TouchPoints

SEPTEMBER 29, 2022

s Athleta brand has teamed up with ThredUP and Shop Premium Outlets to pilot a new resale program and expand further into the off-price sector, respectively. Gap, Inc. ’s Both initiatives are designed to help Athleta reach new customers and boost loyalty as it continues to expand its growing stake in the activewear and intimates segments.

Accessories 254

Accessories Apparel Customer Consumer 254

Retail TouchPoints

JANUARY 5, 2024

Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data. How Customization can Amplify Personalization Efforts Customization of products and services, while not practical for all retailers, can be a powerful tool to support personalization efforts.

Recommendation 300

Recommendation Consumer Information Customer 300

Retail TouchPoints

MARCH 1, 2023

Premium workwear brand Carhartt has partnered with Trove to launch its resale program, Carhartt Reworked , which the brand said expands on its “legacy of building durable gear with the highest quality materials.”

Clothing 293

Clothing Gifts Accessories Apparel 293

Kissmetrics

JANUARY 1, 2021

Games as a Service (GaaS) was introduced as a barrier between consumer cost concerns and user engagement. Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. What Is Games as a Service (GaaS)? Games as a Service Payment Options.

Games 264

Games Payment Services Payments Marketing 264

Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Additionally, stock visibility is a key enabler for product availability and circular services such as returns and resale.

Point of Sale 234

Point of Sale Apparel Clothing Fashion 234

Retail TouchPoints

JUNE 22, 2023

Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As

Customer 272

Customer Clothing Consumer Fashion 272

Retail TouchPoints

APRIL 11, 2024

Bark Air aims to take the white glove experience of a human’s first-class flight and redirect all that pampering to pooches — from booking and arrival to in-flight services and disembarkation, dogs will be the VIPs and treated to a “luxurious, curated experience.”

Travel 239

Travel Books Omnichannel Information 239

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

Payment Services 236

Payment Services Social Media Subscription Channel 236

Retail TouchPoints

FEBRUARY 10, 2021

BJ’s Wholesale Club will begin offering online shoppers the option to book professional installation services for TVs it sells through a partnership with on-demand home service Handy. To schedule a Handy Pro, members can purchase the TV Mounting & Setup by Handy service directly from BJs.com or the BJ’s App.

Books 147

Books Consumer 147

BigCommerce

JANUARY 11, 2018

Charity or traveling to perform charitable services. Cleaning/janitorial services. Insurance premiums for credit, liability, malpractice, worker’s comp, and other insurance. Internet hosting and services. Outside services. Service fees. Software and online services. Car expenses. Collection expenses.

Shipping Costs 413

Shipping Costs Payment Services Travel Document 413

Retail TouchPoints

APRIL 20, 2022

Owning an electric vehicle (EV) is a matter of lifestyle, a smarter kind of lifestyle, more so than just simply owning a vehicle; therefore, the user experience should be at a premium level, as well as high-tech from the beginning. The NIO House at West Lake waterfront in Hangzhou, China has even won an award for its overall design.

Retail 279

Retail Automotive Mobile Consumer 279

Retail TouchPoints

MARCH 3, 2022

s premium heritage brand Banana Republic is branching out into new product categories with the launch of its BR Baby and BR Athletics collections. The BR Athletics gender-inclusive capsule collection includes pieces based on Banana Republic’s classic heritage, blended with country club and streetwear elements.

Accessories 232

Accessories Fashion Consumer Marketing 232

Retail TouchPoints

JULY 11, 2023

Those additional layers mean new markets can often be margin-diluted, unless you’re able to command a price premium sufficient to offset that,” said Williams. “In In some cases, being an international, imported brand that’s known for super high quality is enough to create that premium to offset those additional costs.”

Fulfillment 256

Fulfillment Consumer Download Consumer Goods 256

365 Retail

APRIL 19, 2024

The iconic shopping street not only boasts some of the best footfall in the UK but also is synonymous with great, premium retail brands. The Regent Street location really does lend itself well to a whole experience, where people want to enjoy beautiful stores, an unparalleled customer service experience, and great products!”

Events 110

Events Customer Experience Retail Customer 110

Kissmetrics

SEPTEMBER 17, 2020

The best VoIP phone services create exceptional customer experiences. With the right VoIP service, you can streamline and automate the customer journey, resulting in more money for less work. Furthermore, these services are easy to set up, easy to use, and most of the leg work happens behind the scenes. Let’s dive in!

Mobile 363

Mobile Document Download Recommendation 363

CPC Strategy

JANUARY 29, 2024

Effective as of January 29th, the streaming service from the e-commerce giant has introduced a limited ads feature, departing from the long-established ad-free model typical of premium streaming services. Amazon Prime Video has just unveiled a groundbreaking update, set to redefine user interactions with content on its platform.

eCommerce 80

eCommerce 80

Retail TouchPoints

AUGUST 3, 2023

The brand will continue to “evaluate locations where we have the best opportunity to connect with consumers through premium services, experiences and products,” according to the site. The company also plans to implement an “All Access” membership tier, which will give consumers unlimited access to all locations nationwide.

Gifts 224

Gifts Consumer Events Other 224

Kissmetrics

AUGUST 26, 2020

That’s why I put together a list of the best hosting services of 2020 for you. How to Choose The Best Hosting Service For Your Website: When it comes to the best web hosting services you have to look at various important factors. And even when it does, you can contact your hosting service and you will get compensation.

Live Chat 363

Live Chat WooCommerce Definition Recommendation 363

Retail TouchPoints

MARCH 7, 2022

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue. As a B Corp -certified brand, Lily’s Kitchen has proven its commitment to responsible practices.

Subscription 294

Subscription eCommerce Platforms eCommerce Management 294

Kissmetrics

APRIL 13, 2021

Whether you plan to charge for downloads or use subscription services to generate income, your app will never be profitable without a monetization strategy. If you’re using a subscription-based service, you may want to build out a free version that users can test before committing. Offer Paid Premium Accounts.

Payments 212

Payments Subscription Download Payment Services 212

Algopix

FEBRUARY 22, 2024

With Amazon handling storage, fulfillment, and customer service, sellers can expand their product line, enter new markets, and increase sales volume without logistical constraints. Customer Service and Feedback: Exceptional customer service fosters trust and loyalty. What Are the 4 Types of Private Labels?

Shipping Costs 86

Shipping Costs eCommerce PPC Social Media 86

Kissmetrics

SEPTEMBER 11, 2020

Let’s take a closer look at Yelp Ads, Yelp’s various other services, and how they may help. Yelp for Business offers two options: self-service and a contract plan. Self-service is an à la carte offering that allows you to choose from Yelp’s premium business tools. What is Yelp? Yelp for Business Options. What is Yelp Ads?

eCommerce 331

eCommerce Shipping Costs Consumer Mobile 331