Retail TouchPoints

APRIL 30, 2024

Walmart has ended its five- year effort to become a direct health care provider, announcing plans to close all 51 Walmart Health centers across five states and shutter its virtual care offering. There’s no timetable yet for the closings, which will not affect Walmart’s nearly 4,600 pharmacies and 3,000+ vision centers.

Operations 284

Operations Other Retail Customer Experience 284

Retail TouchPoints

MAY 23, 2024

L’Oréal Paris , Walmart and Snapchat have teamed up for a new phygital integration designed to bring hair colors from the beauty brand’s Féria line to life in stores. Image courtesy Snapchat At Walmart stores nationwide, Féria hair dye boxes have been equipped with QR codes that shoppers can scan to try the colors on via AR on Snapchat.

Social Media 262

Social Media Technology Consumer Retail 262

Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business. in a blog post.

Retail 264

Retail Omnichannel Information Supplies 264

Retail TouchPoints

MAY 29, 2024

Walmart has opened two new Neighborhood Market stores that are over 40% larger than the average-sized location in this format, boasting 57,000 square feet of selling, pickup and delivery space. In January 2024 , Walmart announced ambitious plans to open 150 new stores and remodel 650 existing locations within the next five years.

Marketing 147

Marketing Blog Customer Customer Experience 147

Retail TouchPoints

APRIL 26, 2024

From 12 noon ET on Monday, April 29 through noon on April 30, the Walmart+ Early Access online sales event will offer program members a curated assortment of products new to Walmart — including Dolly Parton’s Rockin’ New Baking Collection, Doritos Flamin’ Hot Mystery Flavor, Pampers diapers and men’s and women’s shoes from Reebok.

Events 275

Events Shipping Other Customer 275

Retail TouchPoints

JANUARY 23, 2024

Walmart will reportedly shut down its Store No. The division, which was formed in 2017 following Walmart’s acquisition of Jet.com , has been the incubator for initiatives including shopping via text message and a recently released software development kit (SDK) to make it easier to integrate Walmart commerce into games and apps.

Games 279

Games Operations Information Other 279

Retail TouchPoints

MAY 1, 2024

Touted as its biggest private label launch in 20 years, Walmart has introduced Bettergoods , a line of 300 food products priced up to $15 , with most products available for under $5. Walmart also announced the opening of its third high-tech consolidation center in Minooka, Ill.,

Food and Beverages 261

Food and Beverages Shipping Costs Shipping Consumer 261

Retail TouchPoints

SEPTEMBER 20, 2023

Walmart has opened its first-ever Pet Services center at the same store in Dallas, Ga. Where it piloted the first Walmart Health center. The Walmart Pet Services center will include a self-serve pet washing station. in a statement. “Now in a statement.

Operations 264

Operations Supplies Customer Other 264

Retail TouchPoints

FEBRUARY 20, 2024

The rumored purchase of Vizio by Walmart is no longer a rumor: the retail giant has announced that it will purchase the TV maker, and its SmartCast Operating System, for approximately $2.3 Our media business, Walmart Connect, is helping brands create meaningful connections with the millions of customers who shop with us each week.

Presentation 263

Presentation Operations Retail Marketing 263

Retail TouchPoints

SEPTEMBER 21, 2023

Walmart is continuing its encroachment onto Amazon ’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. Walmart+ members have the additional option of Return from Home , which will see returns picked up with no box or label required. Photo courtesy Walmart)

Subscription 264

Subscription Apparel Reference Information 264

Retail TouchPoints

SEPTEMBER 27, 2022

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. 1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct. Beginning in Oct. 1, 2022, through Jan. Beginning in Oct.

Toys 330

Toys Omnichannel Electronics Gifts 330

Retail TouchPoints

FEBRUARY 23, 2024

Image courtesy Wonder Image courtesy Wonder Image courtesy Wonder Image courtesy Wonder Wonder , the food hall concept from entrepreneur and Jet.com founder Marc Lore, has opened a new location in a Quakertown, Penn., This is the 11th Wonder storefront in the U.S., and the first in Pennsylvania.

Other 290

Other Customer Retail 290

Retail TouchPoints

JANUARY 30, 2024

Walmart will raise its U.S. Additionally, Walmart will offer stock grants of up to $20,000 annually for managers of Walmart Supercenters, with grants of $10,000 or $15,000 to those managing smaller-format Walmart stores. Bonuses could now amount to 200% of a manager’s base salary. in a blog post.

Management 278

Management Operations Blog Improvements 278

Retail TouchPoints

NOVEMBER 29, 2023

Image courtesy Walmart Walmart is tapping into one of Americans’ favorite holiday traditions — watching holiday rom-coms — for a new 23-part , serial ad campaign called Add to Heart that will be fully shoppable. said William White, Chief Marketing Officer of Walmart U.S. 2, with the remainder dropping Dec. 5 and Dec.

Marketing 264

Marketing Social Media Gifts Fashion 264

Retail TouchPoints

OCTOBER 12, 2023

Walmart has onboarded Rina Hurst as the new VP of its Walmart GoLocal delivery service platform. In her new role at Walmart GoLocal, Hurst will oversee the strategic direction, operations and general management of the business as it continues to scale and onboard new retailers to its service.

Article 262

Article Operations Retail Management 262

Retail TouchPoints

NOVEMBER 22, 2023

Walmart has introduced parcel stations — essentially mini “post offices” designed to streamline stores’ receiving and delivering of orders — and will have them operating in more than 40 stores by the end of 2023. Many are operating now, in time for the holiday season, and Walmart plans to expand the stations to additional stores next year.

Fulfillment 264

Fulfillment Operations Customer Experience Blog 264

Retail TouchPoints

NOVEMBER 7, 2023

10 Walmart will create a sensory-friendly environment for two hours per day, from 8 a.m. Walmart said it received positive feedback from the initial program via face-to-face conversations, emails, listening sessions and social media. It is meaningful to so many families that Walmart is implementing sensory-friendly hours.”

Social Media 278

Social Media Management Other Retail 278

Retail TouchPoints

JANUARY 5, 2024

Walmart has teamed up with gaming development platform Unity to offer its developers the ability to integrate Walmart commerce functionality into the games and apps they build. This isn’t Walmart’s first move into the realm of what it calls “immersive commerce.” 8, in a statement. “By

Games 264

Games Mobile Apparel Clothing 264

Retail TouchPoints

APRIL 11, 2024

Walmart will add 18 new Walmart Health Centers in Texas in 2024, joining the four sites operating now. Each Walmart Health facility is approximately 5,400 square feet and is located beside a Walmart Supercenter. Noting that the Sugar Land opening marked the 50th Walmart Health location in the U.S.,

Operations 173

Operations Management Customer Experience Retail 173

Retail TouchPoints

JANUARY 31, 2024

Walmart plans to build or convert more than 150 stores over the next five years while continuing its program to remodel existing stores. In announcing the news, Walmart U.S. These latest announcements follow Walmart’s previous investment of more than $500 million in store remodels. 31, 2024.

Supplies 264

Supplies Blog Technology Improvements 264

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. The new facilities will be approximately 5,750 square feet and will be located inside Walmart Supercenters. With 90% of the U.S.

Electronics 306

Electronics Omnichannel Technology Customer Experience 306

Retail TouchPoints

NOVEMBER 21, 2023

Walmart Business has spent the last year building out its solutions and services for SMB customers, including a dedicated membership offering and tailored app experience. Now Walmart is helping small businesses prepare for holiday office celebrations. “It also goes a long way in fostering a sense of camaraderie and team spirit.”

Small Business Retail 258

Small Business Retail Payment Services Gifts Omnichannel 258

My Wife Quit Her Job

FEBRUARY 14, 2023

Walmart Marketplace doesn't accept all seller requests. In this Walmart Marketplace guide, I'll show you how to successfully apply and list your products. I’ll also explain how to sell on Walmart Marketplace, the costs of selling, and how Walmart SEO works.

SEO 224

SEO eCommerce 224

Retail TouchPoints

AUGUST 18, 2023

Walmart has named Kath McLay as its new President and CEO of Walmart International, replacing retiring 27 -year Walmart veteran Judith McKenna. Chris Nicholas, currently COO of Walmart U.S., As Walmart U.S. and Walmart International businesses. and Walmart International businesses.

Supplies 246

Supplies Omnichannel Technology Improvements 246

Retail TouchPoints

NOVEMBER 6, 2023

NBCUniversal has teamed up with Walmart in a new commerce partnership that will allow Bravo fans to shop during programming on the network’s Peacock streaming service for the first time. Walmart also has an ongoing partnership with Roku that allows viewers across a range of programming to buy products shown in Walmart ads with their remote.

Fashion 263

Fashion Technology Customer Marketing 263

Retail TouchPoints

JUNE 20, 2023

Walmart is the first retailer to test out TalkShopLive ’s new “shoppable simulcast” feature, which allows brands to broadcast live shopping events simultaneously across up to four different online destinations, including the TalkShopLive platform, their own website and Facebook.

Events 312

Events Channel Consumer Customer 312

Retail TouchPoints

SEPTEMBER 7, 2023

Exhibit B — how Walmart is building its digital commerce business: See Exhibit A. Yes, this is a vastly simplified summary of decades of digital and logistical innovation, but it’s also true — Walmart is unabashedly following Amazon ’s ecommerce playbook, right down to hosting a fanfare-filled event for its marketplace sellers.

Fulfillment 312

Fulfillment Events eCommerce Customer 312

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. Every week approximately 220 million customers visit Walmart-owned banners across 24 countries and websites.

Apparel 364

Apparel eCommerce Toys Omnichannel 364

Retail TouchPoints

OCTOBER 23, 2023

AI is embedded across our business, from how we personalize and improve experiences for our customers, members and associates to how we get inventory through our supply chain and more,” said Nuala O’Connor, SVP and Chief Counsel, Digital Citizenship at Walmart in an Oct. 17 blog post. “AI 17 blog post. “As

Technology 264

Technology Supplies Customer Data Blog 264

Retail TouchPoints

AUGUST 16, 2022

Walmart is further enhancing the value of a Walmart+ membership with the addition of a Paramount+ Essential subscription at no extra cost. The plan will give Walmart+ members access to Paramount’s streaming service, which includes shows, movies and live sports. The price of Walmart+ will remain $98 annually or $12.95

Shipping Costs 269

Shipping Costs Subscription Shipping Improvements 269

Retail TouchPoints

MARCH 27, 2024

Walmart is moving closer to its pledge of enabling 10 gigawatts (GW) of clean, renewable energy by 2030 — enough electricity to power 2 million households — with new commitments that will generate nearly 1 GW of electricity.

Subscription 258

Subscription Operations 258

Retail TouchPoints

APRIL 12, 2022

Walmart is expanding its medtail presence with the opening of five Walmart Health centers in North and Central Florida, beginning with one in Jacksonville. The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter.

Omnichannel 289

Omnichannel Technology Information Other 289

Retail TouchPoints

AUGUST 1, 2022

Seeking to feed consumers’ hunger for value along with their desire to help save the planet, Walmart has launched Walmart Restored. Whether they visit the Walmart Restored section of Walmart.com or see items pop up in search, it has never been easier for customers to shop for quality refurbished items.”.

Supplies 297

Supplies Blog Consumer Management 297

Retail TouchPoints

DECEMBER 20, 2023

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. Walmart and Affirm first partnered in 2019 to bring BNPL options to shoppers on its website and app. Customers also can access Affirm BNPL financing at Walmart Vision and Auto Centers.

Toys 305

Toys Electronics Apparel Payments 305

Retail TouchPoints

APRIL 26, 2024

Just in time for Mother’s Day May 12, UrbanStems has added same-day delivery in four major markets by expanding its partnership with the Walmart GoLocal white-label fulfillment service. Walmart GoLocal works with a range of retailers, including Books-A-Million and Chico’s FAS.

Books 147

Books Marketing Fulfillment Customer 147

Retail TouchPoints

DECEMBER 15, 2022

Walmart customers have a new way to shop — by text message. Once a customer enrolls, they are given a QR code that launches a text chat with Walmart on their phone. When they’re done, customers review their cart and then check out, either via text or in the Walmart app. The retailer’s new Text to Shop capability launched Dec.

Customer 306

Customer Retail Customer Experience Mobile 306

Retail TouchPoints

JANUARY 25, 2023

A combination of regular annual increases and “targeted investments in starting rates” by Walmart will raise the average hourly pay of its workers above $17.50 , according to a memo shared with the retailer’s U.S. employees by Walmart U.S. President and CEO John Furner. “As

Supplies 321

Supplies Retail Customer Other 321