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Announcing The Forrester Wave™: Workforce Identity Platforms, Q1 2024

Forrester eCommerce

Last Wednesday, we released The Forrester Wave™: Workforce Identity Platforms, Q1 2024. Workforce identity platforms energize a centripetal (inward) force necessary to combat the centrifugal (outward) forces that challenge identity and access management (IAM) deployments in organizations today.

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Walgreens Cuts 5% of Corporate Workforce in Streamlining Bid

Retail TouchPoints

Walgreens Boots Alliance (WBA) will cut 267 jobs — 5% of its corporate workforce — in a move to “streamline our operations and focus on our critical priorities,” according to a Walgreens spokesperson, who noted that “none of these roles are based at our stores.”

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Supporting a Workforce That Supports the Community

Retail TouchPoints

We know first-hand what it means to support a workforce that directly supports the communities we serve. As a proud second-chance employer, we are committed to building our communities through our workforce and through our offerings. Both associate and managerial-level employees can learn a great deal from each other in the workforce.

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What We Learned From Our Interviews On Clinician Workforce Technologies

Forrester eCommerce

I am excited to announce new research on Clinical Workforce Technologies. The interviews were so fruitful that we also developed a Clinician Workforce Implementation Checklist. This […]

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The ABC’s of Recruiting for Gen Z

With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. Take a look around you at any given moment, and somebody is likely surfing the web on their phone.

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Carhartt Launches Grant Program Aimed at Diversifying Skilled Trades Workforce

Retail TouchPoints

Through its new For the Love of Labor program, workwear retailer Carhartt will award $175,000 in grants to four organizations committed to serving women and/or diversifying the skilled trade workforce. The retailer is committing all online sales made on Labor Day, Sept.

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Managing The Risks Of The New Remote Workforce

Forrester eCommerce

In a normal year, only 5% of information workers primarily work from home, but since March 2020 47% of respondents say their organization has transitioned at least half of their workforce to remote work.[1] 1] It […].

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

But it would be impossible to have this conversation without acknowledging that, with each passing quarter, more and more members of Gen Z are entering the workforce and exuding an increasing economic force. So, how can we take on this next, purpose-driven generation of consumers?