Steve Dennis

DECEMBER 22, 2018

In the weird irony that is often part of retail (and life in general), Sears Holdings recently announced its first quarter of comparable sales growth in many years—and I believe only its second or third since I left the retailer in 2003! In fact, despite operating in one of the best quarters in recent U.S.

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Operations Other Retail Improvements 111

ChannelAdvisor

MARCH 27, 2020

It’s a challenging time for retailers across the globe. Those with multichannel operations in place are at an advantage. For many retailers, the shift to online will be accelerated. If we look historically, this was certainly the case in China during the 2003 Sars pandemic. So what does this mean for brands and retailers?

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Blog Retail Social Media eCommerce 59

Steve Dennis

FEBRUARY 20, 2017

When I left Sears in 2003, I was quite pessimistic about the company’s long-term prospects. The following year Eddie Lampert put two failing retailers together and promptly made a bad situation even worse. Sears cannot possibly cut enough costs to restore positive operating cash flow without growing top-line sales significantly.

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Operations Apparel Customer Experience Improvements 102

OrderDynamics

JULY 11, 2017

Staring Down Retail Armageddon With Unified Commerce. Forbes magazine recently published an article charting the number of retail store closures in the January to March period for 2017. They counted 3,591 store closures from major brands and retailers. It is a time of change in our retail industry. How to Win in Retail?

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Multi-channel Retail Magazine Channel 52

Steve Dennis

MARCH 22, 2022

In any event, at one level, the strategy Kohl’s shared was clear, coherent, and very much rooted in an understanding of modern retail. Moreover, they are to be applauded for achieving their operating margin goal some two years ahead of schedule, despite all the Covid challenges. It’s much harder to execute the journey to remarkable.

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Department Stores Presentation Books Events 78

Steve Dennis

MARCH 6, 2020

The plans are heavy on “optimizing” and more than a bit aspirational (improving its loyalty program, focusing on private brands, expanding off-the-mall formats) when it comes to restoring top line growth to the iconic retailer that has hemorrhaged market share and lost roughly three quarters of its market value during the past 5 years.

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eCommerce Department Stores Presentation Books 151

Retail TouchPoints

JUNE 15, 2020

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. Other operations will innovate, but will this be enough? Let’s Fix The Fear.

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Operations Small Business Retail Retail Technology 296

365 Retail

SEPTEMBER 24, 2023

His sessions will be particularly beneficial for businesses operating in the B2B space. The Scurri team will be attending eCommerce, where brands and retailers are encouraged to take part in the Retailers Grand Prix and top the leaderboard with their fastest lap. View the comprehensive list of exhibitors here.

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eCommerce Multi-channel B2B eCommerce Platforms 67

Steve Dennis

MAY 19, 2019

What is it like to work at a brand that, since the turn of this century, doesn’t seem to have learned much of anything about what it takes to stay remarkable and relevant in today’s retail environment? Of course, I don’t have to wonder all that much since I worked at Sears from 1991 to 2003. Human-centered.

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Presentation Omnichannel Channel Customer 109

Algopix

JUNE 23, 2021

Whether it’s an interactive ad, email, website, text message, promotion, brick-and-mortar location or even word of mouth, using multichannel listing tools provides the consumer with more flexibility, more choice to act when and where is most convenient to them, but no less important – vital data regarding their eCommerce operations.

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Multichannel Multi-channel Shipping Costs eCommerce 78

BigCommerce

JUNE 20, 2017

As told to BigCommerce by Myles Burke, Chief Operating Officer at Nine Line Apparel. We know this because we not only have an online store, but retail stores as well. With our strong presence on social media platforms, and a thriving retail business, we found it necessary to head online so our UDT girls all over the U.S.

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Apparel Fashion BigCommerce eCommerce 392

Steve Dennis

NOVEMBER 21, 2017

Then it issued a press release detailing steps it’s taking to improve its financial structure, wherein it included operating results for the quarter. In any event, at this point any notion that Sears can be saved in any way remotely resembling a major national retail brand is the pinnacle of wishful thinking.

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Department Stores Improvements Events Blog 74

Steve Dennis

JULY 28, 2017

Way back in 2003 I was Sears’ VP of Strategy and my team was exploring options for our major private brands. Whirlpool or GE) or one of the now leading appliance retailers. The cash flow from the Amazon transaction will do little to mitigate Sears operating losses and downward trajectory. First, some context.

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Reference Operations Consumer Recommendation 68

Retail TouchPoints

FEBRUARY 13, 2024

Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer can take — particularly if they’re essentially a pureplay operation. Retail TouchPoints (RTP): What was the original reason for Zenni Optical to upgrade its search functionality with Algolia?

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Operations Consumer Technology Improvements 270

Korona

APRIL 2, 2022

With intense competition and consumer demands, the barriers to entry in a retail market are very high. Retailers must think outside the box to make waves in the market to set themselves apart from the competition. You might also want to read: How to Price a Product: Strategies and Methods For Retail. Table of Contents.

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POS Retail Games Subscription 52

Steve Dennis

JULY 5, 2017

Having spent my first 12 years in retail as an executive at Sears, I’ve followed the company’s trials and tribulations with more than a passing interest. When I left Sears in 2003 (a year before Sears and K-mart merged), I had already concluded that the once iconic brand was on a slow slide to oblivion.

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Shipping Costs Department Stores Operations Shipping Products 74

BigCommerce

MARCH 13, 2018

2003: 95 million cell phone users worldwide made a purchase via their mobile device.?. 2007: Both the iPhone and the Droid operating system are released.?. We also know that as more people grow accustomed to using it, they will expect to find it on all online retailers as an option. 1998: PayPal is founded.?. Go get them!

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Payment Services Mobile BigCommerce Mobile Payments 420

Sailthru

NOVEMBER 1, 2018

When they delete the brand’s emails regularly, that makes the ISP think you don’t want to hear from that retailer, automatically directing their messages in your junk folder. Bush in 2003, the CAN-SPAM Act is a set of regulations for commercial email senders. Maybe someone likes a brand, but they’re an infrequent shopper. Spam trap.

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Reference Arts Books Other 89

iQmetrix

SEPTEMBER 1, 2017

There has been a lot of buzz recently about radio-frequency identification (RFID) technologies and their potential to drastically change the retail industry. These technologies give retailers the ability to track items through every point of the supply chain—from the warehouse right to the store shelves. RFID’s slow start.

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Retail Omnichannel Technology Supplies 22

Kissmetrics

SEPTEMBER 12, 2020

These website builders are useful for: Side hustles – Perhaps you are interested in selling some goods in addition to your day job and don’t have the time to dedicate to the operational side of things. The platform has come a long way since it launched in 2003 and is the most popular content management system on the web today.

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Merchant Services Payment Services Shopify Shipping Costs 363

Retail TouchPoints

MAY 11, 2023

Resale is one of the hottest sectors of retail right now, but despite rampant consumer demand and brand uptake, resale platform operators are struggling to make ends meet. However, this positive momentum has not been enough to satisfy Wall Street (a common challenge for companies in the retail and tech sectors).

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Shipping Costs Books Supplies Operations 215

Retail TouchPoints

JUNE 30, 2023

Since its launch on Amazon in 2003, ThriftBooks.com has gone on to become one of the world’s largest online independent used booksellers, and has sold more than 250 million books across 160+ countries. We really want to have a place of relevance in customers’ lives,” she said in an interview with Retail TouchPoints.

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Books Other Operations Customer 240

BigCommerce

JULY 2, 2018

Amy Breaker, Director of Operations, BirdieBall. My dad, with his dad – my grandpa – invented a limited-flight golf ball – the BirdieBall – in 2003. We do have a retail store in Independence, Virginia and welcome visitors from all over the world. Owner and Operator at Bathe Happy, Bathe Happy. A curious challenge.

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BigCommerce Beauty and Health Shipping Costs Gifts 310

Retail TouchPoints

JULY 21, 2021

For many, every day has become a holiday as new packages arrive from their favorite online retailers. One surprising aspect of this shift is how retailers have adapted their businesses in response. In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded.

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eCommerce Sporting Goods Apparel Consumer 270

BigCommerce

JULY 3, 2017

My dad, with his dad – my grandpa – invented a limited-flight golf ball – the BirdieBall – in 2003. – Amy Breaker, Director of Operations, BirdieBall. We do have a retail store in Independence, Virginia and welcome visitors from all over the world. This is about building your own personal American Dream.

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BigCommerce Social Media Beauty and Health Shipping Costs 209

eCommerce CEO

JANUARY 29, 2019

Its robust product search engine makes it ideal for larger retail brands. It’s also a good choice for people who want to start an ecommerce store, or who have a brick and mortar store and want to expand their operations to include online orders. Founded in 2003, they have sleek templates and design capabilities. Squarespace.

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eCommerce Platforms eCommerce Shipping Costs 3dcart 111

eCommerceFuel

OCTOBER 20, 2017

So all of our web and retail business. And so what I really appreciated about Zappos was the opportunity to operate at an extraordinary scale. We’re currently partners in a venture firm that’s now focusing on retail and retail tech. In 2003, getting anyone to ship anything was a foreign concept.

eCommerce 36

eCommerce Shipping Costs Books Drop Ship 36

eCommerceFuel

OCTOBER 20, 2017

So all of our web and retail business. And so what I really appreciated about Zappos was the opportunity to operate at an extraordinary scale. We’re currently partners in a venture firm that’s now focusing on retail and retail tech. In 2003, getting anyone to ship anything was a foreign concept.

eCommerce 20

eCommerce Shipping Costs Books Drop Ship 20

365 Retail

NOVEMBER 24, 2023

Today in London, HMV ‘s largest entertainment retail store opens its doors at the brand’s new flagship location, 363 Oxford Street. This opening marks HMV’s return to its first site, where it originally began its journey in 1921, embedding itself once again in the heart of London’s retail scene.

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Games Demo Events Presentation 62