Retail TouchPoints

APRIL 14, 2022

This move represents a return to eBay for Garcia, who spent 11 years within the company’s search and buyer experience beginning in 2003. As we continue to build an eBay for the future, having a leadership team that embodies our purpose is critical, and I know that Eddie will play a key role in the ongoing success of our entire marketplace.”.

Social Media 272

Social Media Fulfillment Improvements eCommerce 272

365 Retail

JANUARY 18, 2024

Brits have an affinity for high streets and the retail services they offer. Statista data shows a sharp decline in the number of people working in the retail sector over the last 15 years. As per the employment chart, the number of people working in retail, as well as the motor trade, in Q1 2023 was 3.5

Retail 52

Retail eCommerce Events Consumer 52

Retail TouchPoints

FEBRUARY 16, 2021

“At the core of Target’s success is the most talented team in retail,” said Brian Cornell, Chairman and CEO of Target in a statement. Hennington joined Target in 2003, and was instrumental in modernizing the retailer’s merchandising organization by blending its physical and digital buying functions.

Food and Beverages 173

Food and Beverages Retail Management Marketing 173

365 Retail

DECEMBER 2, 2021

The Weston family have been searching for a buyer and want around £4 billion for the retailer, which has 25 stores globally, including the flagship Oxford Street site as well as branches in Dublin, the Netherlands and Canada. The post Selfridges is set to be sold to Thailand’s Central Group appeared first on 365 RETAIL | Retail News.

Department Stores 73

Department Stores Electronics Management Retail 73

Steve Dennis

JANUARY 29, 2022

Predicting the future in the dynamic world of retail—particularly in the throes of a lingering pandemic—may be a fool’s errand. Nevertheless, I am at it again, having also just taken stock of how I did with my list of Retail Predictions from 2021. We also discussed these on the latest episode of the Remarkable Retail podcast.

Retail 113

Retail Department Stores eCommerce Supplies 113

RetailDive

APRIL 20, 2021

The athletics retailer first signed the basketball legend in 2003, and said he remains a "deeply loved member of the Nike family."

Retail 71

Retail 71

Retail TouchPoints

MARCH 7, 2022

Even more important, it might not actually warrant “top priority” status for most brands and retailers. . Check out the upcoming Retail Innovation Conference & Expo where some of the leading minds in ecommerce and tech will be talking all things meta-commerce. So where does this leave retailers? CHECK OUT THE AGENDA NOW!

Games 224

Games eCommerce Fashion Merchant Services 224

365 Retail

JUNE 17, 2022

The independent retailer has long had technology at the forefront of the business and was one of the first online sellers of mattresses back in 2003 when the company launched its bespoke e-Commerce platform from a bedroom. During the pandemic, Rotherham-based Mattress Online saw turnover leap to £37.5m

Online Retail 52

Online Retail eCommerce Platforms eCommerce Retail 52

Steve Dennis

NOVEMBER 2, 2021

When our desired customers had to drive around to a bunch of stores–or rely on our advertising or recommendations from a rather small group of personal connections–to figure out what products were available and might suit them best, scarcity of choice and information allowed the power to reside largely in retailers’ hands.

Books 158

Books Arts Presentation Information 158

Retail TouchPoints

OCTOBER 6, 2021

All eyes and ears have been on American Dream since the project’s initial proposal in 2003. How will it influence the future of retail? To celebrate this pivotal moment, members of the Retail TouchPoints team ventured to American Dream to see what all the hype was about…and if it was warranted.

Retail 235

Retail Books Definition Consumer 235

365 Retail

JANUARY 4, 2022

Historic retailer Selfridges has been bought in a roughly £4 billion deal by a partnership of Thai and Austrian billionaires. The business can trace its roots back to 1908, when it was founded by Harry Gordon Selfridge, and has been owned by the Westons since 2003. The retailer’s ‘Christmas of Dreams’ display for 2021 (Aaron Chown/PA).

Department Stores 62

Department Stores Electronics Arts Improvements 62

Retail TouchPoints

JULY 8, 2020

We built it as an experience center, and we like to call it the ultimate experience center ,” said Ghermezian during a recent World Retail Forum webinar moderated by Dan Hodges, CEO of Consumers in Motion. West Edmonton Mall and Mall of America, respectively).

eCommerce 174

eCommerce Mobile Webinar Travel 174

Retail TouchPoints

JULY 7, 2022

Dreller has worked in digital marketing since 2003 with roles across brands, agencies and tech vendors. Incrementality enables marketers to evaluate experimentation with emerging innovations like the metaverse and understand the incremental value it brings to your total marketing program.

Article 235

Article Webinar Marketing Definition 235

RTP blog

NOVEMBER 3, 2017

Most recently, VR has emerged as a game-changer in the retail sphere, modifying and improving the consumer experience even as it enhances what brands already offer. Gravity Sketch is a case-in-point example of the ways that VR will continue to innovate retail possibilities.

Consumer 150

Consumer Arts Mobile Technology 150

365 Retail

AUGUST 2, 2021

It was first reported last month that the retail business could be sold after an unnamed bidder approached the Westons, who own a majority stake in Primark owner Associated British Foods, with a move to buy Selfridges. The firm was founded in 1908 but has been controlled by the Weston family since 2003.

Department Stores 62

Department Stores Document Information Retail 62

Retail TouchPoints

MAY 4, 2021

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a “new team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. It could be something as simple as a button that doesn’t render properly on a mobile device.

POS 199

POS Small Business Retail Shipping Costs Drop Ship 199

OrderDynamics

JULY 11, 2017

Staring Down Retail Armageddon With Unified Commerce. Forbes magazine recently published an article charting the number of retail store closures in the January to March period for 2017. They counted 3,591 store closures from major brands and retailers. It is a time of change in our retail industry. How to Win in Retail?

Multi-channel 52

Multi-channel Retail Magazine Channel 52

Steve Dennis

MARCH 6, 2020

The plans are heavy on “optimizing” and more than a bit aspirational (improving its loyalty program, focusing on private brands, expanding off-the-mall formats) when it comes to restoring top line growth to the iconic retailer that has hemorrhaged market share and lost roughly three quarters of its market value during the past 5 years.

eCommerce 151

eCommerce Department Stores Presentation Books 151

Steve Dennis

MARCH 22, 2022

In any event, at one level, the strategy Kohl’s shared was clear, coherent, and very much rooted in an understanding of modern retail. As we have moved from a world of relative scarcity to one of seemingly unlimited abundance, the middle of the retail market has been slowly collapsing. The Reality.

Department Stores 78

Department Stores Presentation Books Events 78

Nerd Marketing

NOVEMBER 22, 2017

I remember my first Black Friday as a retailer. It was 2003. Black Friday e-commerce can really stress you out. The holidays kinda snuck up on us. We had no idea that we had to strategize this entire month. We came up with a few last-minute deals. We sent out a few last-minute emails. WE […].

eCommerce 51

eCommerce Marketing Retail Blog 51

Steve Dennis

JANUARY 26, 2019

Just about every year for the past 25 or so, I make the trek to New York to rub shoulders (quite literally) with nearly 40,000 of my closest friends (not literally) during the National Retail Federation’s “Big Show.” A version of this story appeared at Forbes, where I am a retail contributor.

Vend 98

Vend eCommerce Events Channel 98

365 Retail

SEPTEMBER 24, 2023

The Scurri team will be attending eCommerce, where brands and retailers are encouraged to take part in the Retailers Grand Prix and top the leaderboard with their fastest lap. 365 Retail is proud to continue our partnership with this esteemed event. View the comprehensive list of exhibitors here.

eCommerce 67

eCommerce Multi-channel B2B eCommerce Platforms 67

365 Retail

JULY 12, 2022

Since its introduction in 2003, Tesla has made quite a name for itself in the Electric Vehicle industry. appeared first on 365 RETAIL | Retail Technology News. As per Statista, it has sold more than 368,000 EVs in the year of 2019 as well. That is more than any other EV manufacturer in the world. .

Cryptocurrencies 57

Cryptocurrencies Electronics Fashion Improvements 57

Steve Dennis

MAY 19, 2019

What is it like to work at a brand that, since the turn of this century, doesn’t seem to have learned much of anything about what it takes to stay remarkable and relevant in today’s retail environment? Of course, I don’t have to wonder all that much since I worked at Sears from 1991 to 2003. Human-centered.

Presentation 109

Presentation Omnichannel Channel Customer 109

Steve Dennis

FEBRUARY 20, 2017

When I left Sears in 2003, I was quite pessimistic about the company’s long-term prospects. The following year Eddie Lampert put two failing retailers together and promptly made a bad situation even worse. The apparel business was well below a sustainable productivity level.

Operations 102

Operations Apparel Customer Experience Improvements 102

Steve Dennis

MAY 16, 2018

Having spent 12 years of my career at Sears, I find it particularly sad to see the once-storied retailer sink slowly into oblivion in what I frequently refer to as the world’s slowest liquidation sale. These retailers frankly don’t need anything material from Sears anymore. For Amazon, however, this makes good sense.

Workshop 88

Workshop eCommerce Reference Omnichannel 88

Steve Dennis

AUGUST 25, 2018

As some readers may know, I began my retail career at Sears. Of course, another reason is that — through sheer luck — I managed to get out before Eddie Lampert decided that combining a mediocre retailer with a terrible one might be a good idea. A version of this story appeared at Forbes, where I am a retail contributor.

Retail 87

Retail Other Management Marketing 87

Kissmetrics

MARCH 17, 2021

Of 18 to 21-year-olds who weren’t in high school in 2018, 57 percent were in college, compared to 52 percent of Millennials in 2003, and 43 percent of Gen Xers in 1987. Fashion retailer ASOS launched a whole range targeted at Gen Z in which all the clothes are animal-free, sustainable, and gender-fluid. Good: ASOS.

Social Media 325

Social Media Games eCommerce Clothing 325

Steve Dennis

NOVEMBER 21, 2017

As I have recounted before, back in 2003 when I was part of the senior team working on trying to fix the department store business, it was abundantly clear that Sears’ concentration of assets (particularly for its home business) in regional malls was a significant and growing liability. small format appliance & mattress stores.

Department Stores 74

Department Stores Improvements Events Blog 74

Steve Dennis

JULY 28, 2017

Way back in 2003 I was Sears’ VP of Strategy and my team was exploring options for our major private brands. Whirlpool or GE) or one of the now leading appliance retailers. A version of this story recently appeared at Forbes, where I am a retail contributor. On the other hand, for Sears, it smacks of desperation.

Reference 68

Reference Operations Consumer Recommendation 68

BigCommerce

OCTOBER 26, 2017

2003 – Taobao founded. According to Pitney Bowes , globally, 45% of shoppers make most or all their domestic purchases through a marketplace, compared to 24% through a retail site. The splits were similar for international purchases: 46% via marketplaces, and 22% via retail websites. 1999 – Alibaba founded.

Shipping Costs 218

Shipping Costs Merchant Services Electronics Mobile 218

BigCommerce

MARCH 13, 2018

2003: 95 million cell phone users worldwide made a purchase via their mobile device.?. We also know that as more people grow accustomed to using it, they will expect to find it on all online retailers as an option. 1998: PayPal is founded.?. 2007: Both the iPhone and the Droid operating system are released.?.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

FEBRUARY 13, 2024

Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer can take — particularly if they’re essentially a pureplay operation. Retail TouchPoints (RTP): What was the original reason for Zenni Optical to upgrade its search functionality with Algolia?

Operations 276

Operations Consumer Technology Improvements 276

iQmetrix

SEPTEMBER 1, 2017

There has been a lot of buzz recently about radio-frequency identification (RFID) technologies and their potential to drastically change the retail industry. These technologies give retailers the ability to track items through every point of the supply chain—from the warehouse right to the store shelves. RFID’s slow start.

Retail 22

Retail Omnichannel Technology Supplies 22

ChannelAdvisor

MAY 4, 2018

Circa 1994, Jeff Bezos began working on a business plan (yes, in his garage) for what would eventually become the largest internet retailer in the US. 2003: Amazon launches Search Inside the Book — a feature allowing customers to hunt for keywords in the full text of books listed on Amazon.com. Since then, a lot has changed.

Consumer Electronics 90

Consumer Electronics Electronics Books eCommerce 90

Steve Dennis

JULY 5, 2017

Having spent my first 12 years in retail as an executive at Sears, I’ve followed the company’s trials and tribulations with more than a passing interest. When I left Sears in 2003 (a year before Sears and K-mart merged), I had already concluded that the once iconic brand was on a slow slide to oblivion.

Shipping Costs 74

Shipping Costs Department Stores Operations Shipping Products 74

Sailthru

NOVEMBER 1, 2018

When they delete the brand’s emails regularly, that makes the ISP think you don’t want to hear from that retailer, automatically directing their messages in your junk folder. Bush in 2003, the CAN-SPAM Act is a set of regulations for commercial email senders. Maybe someone likes a brand, but they’re an infrequent shopper.

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Reference Arts Books Other 89