365 Retail

SEPTEMBER 27, 2023

Established in 2011 by Ashley Hainsworth following an initial £400 investment, the idea was born from a university project before becoming a fully-fledged business. We already offer next-day delivery on some items but want to offer customers an even better service. The move is a significant part of our business growth plan.

eCommerce 111

eCommerce Customer Retention Retail Operations 111

Smile.io

SEPTEMBER 11, 2023

View this post on Instagram A post shared by Oatopia (@oatopia.uk) Folding in loyalty to an established family-owned business Since launching in 2011 in Sussex, England, Oatopia now offers over 20 different flapjack flavors, including the fan favorite Breakfast Bar, Peanut Butter, Salted Caramel, Almond Bakewell, Carrot Cake, and Biscoff flavors.

Customer 46

Customer Shipping Costs Events Reference 46

GetElastic

NOVEMBER 25, 2021

Author's Note: This is an update to a post originally published in May 2011 and has been edited for relevancy. When multiple brands co-exist the cart/checkout process should look seamless to the customer. Deliver unique customer experiences. Be clear in what you’re asking the customer to do. Shipping and Tax Calculation.

Shopping Carts 147

Shopping Carts Shipping Costs Multi-channel Demo 147

Retail TouchPoints

SEPTEMBER 21, 2021

While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a. Shipping, returns and exchanges are also free , with no minimum order requirement. Because the experience — which is available now for U.S.

Subscription 194

Subscription Fashion Accessories Recommendation 194

ESW

MARCH 26, 2019

Ship-to-store is not exactly a new phenomenon in eCommerce. Walmart chose to build its Pickup Today program instead of expanding free shipping options way back in 2011. Is ship-to-store still relevant as online shopping and digitally native brands become increasingly popular? Ship-to-Store as a Bridge for Big Brands.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

Kissmetrics

JULY 11, 2017

There are three general ways to grow revenue in any ecommerce business: Increase the total number of customers. Increase the average number of times each customer buys from you. Increase the average order value (AOV) from each customer. These are categorized in ways to grow: New Customers. Repeat Customers.

eCommerce 243

eCommerce Customer Merchant Services Conversion Optimization 243

BigCommerce

JUNE 20, 2017

Crafters and gifters often first launch on Etsy –– where transaction fees cut into margins and you don’t own the customer relationship (Etsy does). Here is how 11 ecommerce brands in this vertical set up shop to sell more online –– today and well into the future by increasing customer lifetime value. More Ownership.

Gifts 223

Gifts BigCommerce eCommerce Toys 223

Retail TouchPoints

JANUARY 20, 2021

Census Bureau Quarterly Retail E-Commerce Sales data going all the way back to 2011, ecommerce sales as a percentage of total retail sales increases relatively linearly through the beginning of 2020. The three largest marketplaces for our customers are Amazon , eBay and Walmart , and we integrate with many more marketplaces globally.

eCommerce 260

eCommerce Fulfillment Customer Experience Shipping Costs 260

Retail TouchPoints

OCTOBER 20, 2021

The pandemic challenged any retailer that “over-expanded” its physical footprint in previous years to right the ship and ensure its remaining stores were properly tailored to the target market. During the pandemic these classes strengthened loyalty with existing customers and expanded the retailer’s reach to new audiences.

Sporting Goods 256

Sporting Goods Social Media POS Consumer 256

Kissmetrics

MAY 23, 2018

That’s well below customer engagement metrics such as time on site and bounce rate. If you want to be rank high in SERPs in 2018, you’re going to need to start targeting your customers and not just keywords. So how do we target customer engagement instead of targeting keyword use? Don’t worry. Algorithms are becoming more human.

Customer 209

Customer SEO Mobile Article 209

Ecommerce Platforms

JULY 31, 2020

and then in 2011 I sidestepped into the natural beauty world (by accident, If I’m honest). In 2018 we decided we might as well add some other beauty products to our arsenal: we have the warehousing, staff, contacts and customers, so it was a no-brainer for us to expand the business this way. How do you handle shipping and fulfilment?

eCommerce 118

eCommerce Shipping Costs Social Media Shopify 118

BigCommerce

AUGUST 10, 2018

This strategy is a hallmark of brands looking to: Build community and customer lifetime value through their owned website rather than through a marketplace like Amazon. Nurture customers through a longer buying cycle. You’ll need a full funnel customer experience. The Customer Value Sales Funnel. Don’t miss a post.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Ecommerce Platforms

JANUARY 24, 2020

There's plenty of sterling reasons to consider drop shipping. In fact, almost a third of online retailers have adopted drop shipping as their primary method of order fulfillment; in fact, in 2011, a whopping 34% of products sold by Amazon were drop shipped! So you’re not alone if you want to get in on that action.

Shipping Costs 174

Shipping Costs Drop Ship Order Fulfillment eCommerce 174

eCommerce Training Academy

NOVEMBER 24, 2019

With eBay Selling Manager you can quickly create and manage listings, track sales statuses, and perform post-sales tasks like leaving Feedback and printing shipping labels—all from one central location. Certified app provider since 2011. eBay Selling Manager. See what it can do for your business. All Other eBay Management Tools.

Management 149

Management Shipping Labels Merchant Services Multichannel 149

Ecommerce Platforms

SEPTEMBER 10, 2020

Your customers need to trust that you’re going to deliver the products they pay for on time, and make sure that those deliveries arrive in good condition. If you’re starting an ecommerce store of your own, it’s easy to get overwhelmed with the amount of work associated with shipping and fulfillment. Pay to ship and free to use.

Shipping Costs 118

Shipping Costs Order Fulfillment Merchant Services Shipping Labels 118

Ecommerce Platforms

OCTOBER 19, 2020

You also need a way to ensure that your products are going to reach your customers. Both of these solutions are designed to simplify order fulfilment and delight your customers. These order fulfillment companies help you to keep track of your transactions and figure out when you need to ship products to customers.

Shipping Costs 104

Shipping Costs Order Fulfillment Fulfillment Shipping 104

Ecommerce Platforms

JANUARY 24, 2023

The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance. Most products display positive, negative, and mediocre reviews posted by real-life customers. Needless to say, glowing reviews help ecommerce businesses attract customers.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

RTP blog

NOVEMBER 30, 2018

As shoppers enter stores in droves attempting to find the perfect gift, retailers need to be prepared for the influx of customers while also delivering a seamless and enjoyable shopping experience. By differentiating on service, they help customers overcome the anxiety of holiday shopping. For the first time ever, U.S.

Retail 150

Retail eCommerce Toys Social Media 150

BigCommerce

JULY 25, 2017

She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. By building a community around her great writing, and then around her ability to merchandise, Shari has built a following well beyond her customers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

GetElastic

JULY 15, 2019

Anticipatory shipping. Amazon’s Anticipatory Shipping patent (filed in 2011) is the foundation for a wide range of disruptive fulfillment innovations. Anticipatory shipping uses predictive analytics to move inventory to geographies and locations closest to where it’s most likely to be purchased. Optimizing Delivery.

Fulfillment 143

Fulfillment Shipping Costs Food and Beverages Shipping 143

UpSellIt

JANUARY 15, 2020

In 2011, only 7% of ecommerce purchases happened on a mobile device. However, as consumers adjust their shopping patterns, sites must go beyond technical functionality to make mobile ordering easy, convenient, and enjoyable for customers. When customers enter checkout, they can select the financing option from the list.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Steve Dennis

OCTOBER 1, 2017

Early in 2011, I first wrote about what I called “Discount Nation.” Free shipping was virtually ubiquitous during the 2010 holiday season. Free shipping of online orders, once reserved for special promotional periods and often limited to higher order values, is fast becoming a basic consumer expectation.

Shipping Costs 89

Shipping Costs Shipping Customer Experience Retail 89

AcquireConvert

MAY 20, 2019

ePacket delivery has been around since 2011. If you haven’t heard about it, read on to uncover the mystery of why China and Hong Kong sellers can offer their customers ridiculously cheap shipping rates, and how you might be able to hop on their cheap shipping wagon.

Shipping 35

Shipping Customer eCommerce 35

Retail TouchPoints

JUNE 30, 2020

If a certain industry relies on offshore factories, reshoring means allocating the resources necessary to localize that production, which means organizations no longer have to depend on international deals and long-distance shipping. This includes the largest one-year increase in offshoring since 2011’s economic recovery.

Supplies 178

Supplies Shipping Costs Operations Travel 178

Ecommerce Platforms

NOVEMBER 9, 2018

Use Live Chat to help potential customers make faster decisions. Develop a successful shipping strategy. After all, you don't want to have to deal with transaction problems, customers' orders vanishing, wrongly set shipping details; and don't even get me started on security vulnerabilities. Customer Support.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Algopix

JUNE 23, 2021

Multichannel marketing, for the uninitiated, is when sellers implement one strategy across a number of platforms, giving themselves the maximum opportunity to interact with potential customers. Sellbrite has recently been acquired by GoDaddy, the American publically traded Internet domain registration company, with over 18 million customers.

Multichannel 78

Multichannel Multi-channel Shipping Costs eCommerce 78

Ecommerce Platforms

DECEMBER 11, 2019

More specifically, I ran a small online store that dealt in relics, with the bulk of its customers coming from the UK as well as the US. It takes a lot of resources and time to coordinate the movement of products between warehouses, and then subsequently pack them accordingly, plus ship every single item safely to its right destination.

Shipping Costs 104

Shipping Costs Payment Services Order Fulfillment Fulfillment 104

lateshipment

MARCH 8, 2021

Sisters Margaret and Katherine Kleveland started the direct-to-customer site as a means to celebrate all it means to be a woman. They are currently offering a 15% discount for students and free shipping on US orders above $35. As Berks, herself says in an interview, the focus is on LGBTQ, artists, and designers. Check them out! .

Beauty and Health 130

Beauty and Health eCommerce Jewelry Clothing 130

Sailthru

OCTOBER 25, 2018

Oh, that headline was from September 2011. Physical stores allow the brands to roll out the red carpet and deliver white glove service to customers, while also maintaining full control over the customer experience. But over time, luxury players have had no choice but to move online alongside their customers.

eCommerce 106

eCommerce Jewelry Improvements Mobile 106

BigCommerce

DECEMBER 13, 2017

Wrong pricing, fake reviews or just bad customer service can kill your Amazon adventure faster than you think. To many, this makes Amazon complicated, but… Your pricing strategy on Amazon must be dead simple, and lead with the customer in mind. Example “Customer who bought This Item Also Bought”. Customer Return Fees.

Shipping Costs 307

Shipping Costs Payment Services Social Media Channel 307

BigCommerce

MARCH 30, 2018

In 2011, subscription brands made an estimated $57,000,000. In this post, we’ll look at the data available to help you determine: If a subscription service will work for your target customers (i.e. For subscription websites to gain new customers and continue to grow their subscription base, it is key that you nail 3 things: Cost.

Subscription 345

Subscription Payments eCommerce Payment Services 345

Kissmetrics

APRIL 10, 2018

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. I’m going to show you how to wow your customers with Facebook Messenger. I’ll help you figure out how to do this so well it won’t just improve your customer experience, it will also boost your sales. This is important to remedy.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Your customers are also already familiar with spending money on their Apple devices (even if it’s just via iTunes or the App Store).

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Ecommerce Platforms

APRIL 13, 2020

Founded back in 2007, Magento soon caught the eye of some of eCommerce's most prominent players and was purchased by eBay/X.comemrce in 2011. Magento has an impressive list of features – even with the open-source version, including: An integrated checkout, payment, and shipping. Instant purchase options for your customers.

Magento 104

Magento Shipping Costs Volusion Merchant Services 104

BigCommerce

OCTOBER 26, 2017

2011 – Bootstrap Mobile-First CSS Framework, Snapchat, WeChat all launched. Our US customers don’t always want the same things our Australian customers do, so this helps us better differentiate our marketing efforts,” says Kristy Withers, Founder of Incy Interiors. Creating a country or region-specific shipping zone.

Shipping Costs 218

Shipping Costs Merchant Services Electronics Mobile 218

GetElastic

AUGUST 25, 2021

Best Buy had made the decision back in 2011 to enable BOPIS (buy online, pick up in store) to help create a competitive differentiator. This enabled them to keep 80% of their forecast revenue without having a single customer set foot in their stores. Looking to implement a headless approach? Digital Transformation.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Lemonstand

JUNE 21, 2018

Oftentimes, the world of eCommerce feels like a never-ending pursuit for new customers, doesn’t it? What if, instead of chasing more customers, you created more valuable customers? What if, instead of chasing more customers, you created more valuable customers? As noted, customer acquisition is expensive.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46