Remove 2018 Remove Customer Remove Mobile Remove Multi-channel
article thumbnail

Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

RTP blog

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018. The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

article thumbnail

Walmart Packages Marketplace and Delivery Tech for Sale to Other Retailers

Retail TouchPoints

Walmart will make its own technologies across both digital and physical channels available to other retailers. Retailers will be able to access Walmart’s cloud-based services to reach new customers through Marketplace and offer national two-day shipping through Walmart’s Fulfillment Services. in a statement.

Other 289
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Definitive Guide to Selling on Amazon

BigCommerce

Why mobile matters most – 70% of Amazon customers made purchases on Amazon’s mobile site – and how to optimize for it. What The Mountain has to do with Amazon customer review legend – and how you can jump start your own with a simple email. Kai Klement, Co-founder and Multi-Million Dollar Merchant, KAVAJ.

article thumbnail

13 Automotive Ecommerce Sites Revving Up Online Sales

BigCommerce

billion in 2018 , representing a 121% increase compared to 2012 revenue. And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Download a Customer Information Sheet for more information. 13 Best Automotive Ecommerce Sites. JeepPeople.

article thumbnail

A baker’s dozen of provocative retail predictions for 2018

Steve Dennis

2018 is likely to be just as wild and woolly, albeit in somewhat different ways. Many stores will close in 2018. We can also expect to see more small format stores as a way to cost effectively extend customer reach and further penetrate key customer segments. Physical retail isn’t dead. Boring retail is.

eCommerce 102
article thumbnail

Top Omnichannel Survey Takeaways: RTP Editors Weigh In

RTP blog

However, the word still conveys an important truth: retailers must take every action possible to maximize customer engagement opportunities across both traditional and emerging channels. The survey showed a 32 percentage point rise in 2018, reaching 84% of total respondents. Is that the secret to its success?

article thumbnail

IRCE Day 1 Recap- Personalization, Analytics, Mobile, and More!

ROI Revolution

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. The answer is simple… customer experience. From the beginning, they invested heavily in customer service. You need to engage your consumer on a human level.

Mobile 100