Retail TouchPoints

OCTOBER 19, 2023

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

Supplies 211

Supplies Operations Technology Retail 211

Retail TouchPoints

DECEMBER 15, 2023

He has worked in supply chain at SuperValu , Borders , Newell Rubbermaid and Americold Logistics., where he served as CEO and took the company public in January 2018. Boehler brings more than 30 years of experience across multiple retail and wholesale businesses.

Supplies 228

Supplies Operations Retail Customer 228

Retail TouchPoints

FEBRUARY 26, 2024

Launched in 2018, the program was designed to provide associates with higher learning opportunities from reputable academic institutions such as the University of Arkansas, Purdue Global and Spelman College. Walmart is revising its Live Better U (LBU) education benefit to help associates hone their skills for key roles within the company.

Supplies 157

Supplies Management Operations Blog 157

Retail TouchPoints

APRIL 20, 2022

Prior to The Home Depot, Carey joined eBay in 2006 where he served as the SVP and CTO, roles in which he managed product development, site operations, cybersecurity, platform engineering, data warehousing and catalog operations for eBay Marketplaces. Before that Carey worked for 20 years at Walmart with roles including SVP and CTO. “In

Customer Experience 247

Customer Experience Customer Supplies Technology 247

Retail TouchPoints

FEBRUARY 9, 2024

After months of teetering on the brink of collapse , Farfetch found a solution in the form of Coupang in late 2023, when the company agreed to acquire the luxury marketplace’s business and assets in exchange for access to $500 million in capital that will allow Farfetch to continue operations.

Department Stores 241

Department Stores Fashion eCommerce Operations 241

365 Retail

MARCH 21, 2023

Despite supply chain issues caused by the war in Ukraine, which impacted its main manufacturers in Italy and Spain, the company recorded a 6% increase in sales from £15 million in 2021. A key part of its success has been bringing in retail operations specialists Brightpearl , which transformed their online operation.

Supplies 70

Supplies Shipping Costs Shipping Operations 70

Retail TouchPoints

MAY 10, 2021

Chang has been President of PacSun since 2018 and has served in multiple senior positions since joining the company in 2006. Relich will oversee operations, including sourcing/supply chain, distribution, planning and allocation, IT, finance, legal and human resources. Both will serve on the company’s Board of Directors.

Specialty Retailers 244

Specialty Retailers Supplies Operations Marketing 244

Retail TouchPoints

APRIL 7, 2022

Mericle was most recently CMO at the pool and spa maintenance and supply brand Leslie’s , where she led the company’s digital transformation, launched a customer loyalty program and added top-funnel media. Mickey Mericle. She also has held marketing leadership roles at Shutterfly, Adobe, Walmart and Target.

Marketing 267

Marketing Customer Loyalty Customer Experience Supplies 267

Retail TouchPoints

MAY 19, 2022

The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. ” In its latest earnings report in February, the company beat quarterly estimates for fiscal Q4 but said supply chain constraints continue to hamper its outlook.

Supplies 229

Supplies Operations Marketing Improvements 229

Retail TouchPoints

OCTOBER 13, 2021

Signet plans to drive operating synergies by leveraging its scale in purchasing, targeted marketing, connected commerce and jewelry services to enhance Diamonds Direct. Signet Jewelers has been closing stores over the past several years : 262 in 2018, 125 in 2019 and 230 in 2020, as part of its new focus on services and digital offerings.

Jewelry 238

Jewelry Travel Supplies Subscription 238

Retail Technology Review

JANUARY 8, 2019

FarEye, a technology solution to run eCommerce and supply chain logistics operations has been mentioned as a sample vendor in Gartner’s recent Hype Cycle report for Multienterprise Solutions[1] under the Global Logistics Visibility technology which was published on 13 December 2018.

Technology 87

Technology Supplies Operations eCommerce 87

Retail TouchPoints

OCTOBER 13, 2020

Research from New York University found sustainable products delivered $114 billion in sales in 2018, up 29% from 2013 , and delivered 50% of consumer packaged goods growth during that same time period — despite representing only 16.6% Retailers already are using data to streamline operations and better target marketing initiatives.

Small Business Retail 271

Small Business Retail Food and Beverages Beauty and Health Supplies 271

BigCommerce

JULY 6, 2018

The last thing you want to do is show up to a business event empty handed, so make sure you come with enough supplies to last you throughout the day. Sending them to a Supply Chain conference is a waste of their time. I would recommend making a list of the company’s top pain points: Operational inefficiencies.

eCommerce 331

eCommerce Events Online Retail Technology 331

Retail TouchPoints

DECEMBER 9, 2022

Burns, a 30-year technology veteran, joined Zebra in 2015 as the company’s SVP of Enterprise Visibility and Mobility, and was promoted to the product and solutions chief role in 2018. The need to digitize operations remains a strategic focus for our customers globally,” said Gustafsson in a statement. “The

Technology 174

Technology Supplies Mobile Operations 174

Retail TouchPoints

MAY 6, 2021

there’s Neiman Marcus, JCPenney, Lord & Taylor and 30 other big names that have filed for bankruptcy or ceased operations. Last-mile delivery occurs in the final phase of the supply and distribution chain, where the purchase reaches the end customer. Rearchitecting the Supply Chain. In the U.S., billion (U.S.)

Fulfillment 325

Fulfillment Department Stores Supplies Financial Services 325

Retail TouchPoints

MAY 10, 2023

Founded in 1986, Mattress Firm operates over 2,300 brick-and-mortar stores as well as its own ecommerce platform, employing 6,200 retail sales associates. The retailer was acquired by South African holding company Steinhoff International in August 2016, then filed for bankruptcy protection as part of a reorganization in October 2018.

Omnichannel 228

Omnichannel eCommerce Platforms Operations eCommerce 228

Retail TouchPoints

SEPTEMBER 28, 2021

delivery charge designed to help cover operating costs, a Whole Foods spokesperson told CNN Business. Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint. Orders placed through Amazon Prime will include a $9.95 Manchester, N.H.;

Shipping Costs 280

Shipping Costs Supplies Shipping Consumer 280

Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain.

Supplies 212

Supplies Customer Experience Technology Omnichannel 212

RTP blog

DECEMBER 19, 2017

So, I looked back at my digital folders containing articles from 2008 and, not really surprisingly, I found a lot of similarities between the topics we covered 10 years ago and the topics we’re focused on moving into 2018.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Retail TouchPoints

JUNE 26, 2023

Amazon has been working toward becoming a major player in India since at least 2018, when it joined with Indian private equity firm Samara Capital to acquire More , an Indian supermarket and hypermarket chain, for $580.35 The ecommerce giant had launched a dedicated Hindi app in the country earlier in the year.

Small Business Retail 227

Small Business Retail eCommerce Channel Operations 227

Retail TouchPoints

JULY 22, 2021

This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. The union states that on average, a teacher spends $500 per year at Walmart on school supplies. billion back in 2018. Lately, the retail sector was shaken by the COVID-19 pandemic.

eCommerce 297

eCommerce Retail Payment Services Social Media 297

SellBrite

AUGUST 31, 2017

But this approach isn’t effective anymore, and it surely won’t be effective going in 2018. What Should Content Marketing Look Like in 2018? Here are 5 examples that will help you understand what content marketing for ecommerce should look like in 2018: 1. Actionable Steps You Can Take Now to Prepare for Content in 2018.

eCommerce 152

eCommerce Marketing Magazine Blog 152

Retail TouchPoints

MARCH 28, 2023

Just ask Best Buy, Victoria’s Secret and other big-box brands that received scathing press in 2018 for using third-party AI software designed to flag and ban fraudulent returns. Setting the ideal returns policy for your business, therefore, will require working across marketing and operations silos.

Home Furnishings 236

Home Furnishings Clothing Operations Online Retail 236

Retail TouchPoints

JANUARY 11, 2022

As CIO, Bala will assume responsibility for the company’s IT organization and the global technology systems that power its stores, operation centers and supply chain. where she has held leadership positions since 2018, most recently as Head of Product Engineering. Bala joins JCPenney from Gap Inc.,

Omnichannel 144

Omnichannel eCommerce Technology Supplies 144

Ecommerce Platforms

NOVEMBER 2, 2018

Well, it allows you to: Operate with just a laptop and an internet connection. Won't need to operate from a warehouse and you will the avoid the overheads that come with that. As you can see there are benefits of setting up your store to operate with a dropshipping model. Why is that? No initial investment. Product range.

Shipping Costs 116

Shipping Costs Shipping Supplies eCommerce 116

Retail TouchPoints

MARCH 29, 2021

Nike also is an expert when it comes to experiential retailing: the retailer has operated an app-enabled flagship store in New York City since 2018, and it has plans for 150 to 200 smaller-format , digitally enabled mono-brand stores in the works.

Sporting Goods 311

Sporting Goods Specialty Retailers Department Stores Retail 311

TalkingRetail

FEBRUARY 10, 2021

Forecourt operator Ascona Group has extended its partnership with Valero Energy to supply fuel at an additional 10 sites, seven of which will start to be supplied in February.

Supplies 75

Supplies Operations 75

Retail TouchPoints

SEPTEMBER 14, 2021

Kroger launched its own internal delivery service with 55,000 items in 2018, and expanded its collaboration with Instacart to include alcohol in 2019. . “Our new service provides customers with one more way to shop with us and addresses the importance of convenience and immediacy.

Fulfillment 211

Fulfillment Supplies Technology eCommerce 211

SellBrite

JANUARY 26, 2018

Ecommerce is a fiercely competitive space to operate in. To boost more customer loyalty in 2018, you need to focus on creating and executing strategies that allow you to build trust and nurture authentic relationships with people. Build Trust with an Email Series. Promote Experiences. Think about Nike, for example.

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

OrderDynamics

FEBRUARY 21, 2019

Tecsys, the OrderDynamics Acquisition, and the Future of Retail’s Supply Chain. 2018 was a blockbuster year for mergers and acquisitions. Among these shakeups is Tecsys’ acquisition of OrderDynamics announced on November 14 th 2018. How does this play out for the supply chain market at large?

Supplies 55

Supplies Technology Management Operations 55

RTP blog

MAY 10, 2019

Real-time data is one of the most significant assets in a company’s supply chain management toolkit. Visibility of real-time data is key to ensuring efficiency and reliability in your supply chain and is also essential to protecting the supply chain against unanticipated disruption.

Supplies 150

Supplies Retail Multi-channel Customer Loyalty 150

Retail TouchPoints

OCTOBER 12, 2021

In fact, JOANN began an initiative to improve the store experience, involving everything from lighting, fixtures, open spaces, work tables and in-store tech, in 2018, with a pilot store in Columbus, Ohio. “It Through efforts to provide masks within the communities where we operate, we got millions of new customers into our ecosystem.

Customer 234

Customer Customer Experience Supplies Omnichannel 234

Retail TouchPoints

MARCH 28, 2022

As MINISO sets its sights on omnichannel growth, the company is leaning into other key differentiators: a strong supply chain, original designs, and licensing partnerships with some of the world’s most renowned brands, including Disney, Universal and the NBA. Most of our supply chain is in China.

Omnichannel 204

Omnichannel Toys Supplies eCommerce Platforms 204

Retail TouchPoints

DECEMBER 8, 2023

As Director and Head of Digital, Rob Mobsby is responsible for all aspects of marketing operations at EverythingBranded , with a focus on digital transformation and expansion of the company’s online presence. Choose the wrong one, and you could risk investing in merch that doesn’t sell or live up to the moment’s hype.

Apparel 227

Apparel Shipping Products Presentation Shipping 227

Retail TouchPoints

MARCH 4, 2022

Similarly, Amazon scrapped an AI recruitment tool in 2018 for discriminating against women applicants. This can result in, say, clothing brands supplying more items for slim individuals than plus-sized persons. Their expertise goes beyond simply generating key insights and visualizations from operational data.

Retail 241

Retail Consumer Recommendation Clothing 241

Retail TouchPoints

JUNE 22, 2021

Circular design principles already can be seen in Target’s owned brands such as Universal Thread and Everspring, and Target accelerated its commitments to sustainable packaging in 2018 when it became a signatory to the New Plastics Economy Global Commitment.

Operations 153

Operations Supplies Retail Marketing 153

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. followed by former #1 Shein , now bumped down to the #2 position. (It

Shipping Costs 192

Shipping Costs Merchant Services Payment Services Shipping 192