Retail TouchPoints

APRIL 24, 2023

The retailer has received a commitment of approximately $240 million in debtor-in-possession financing from Sixth Street Specialty Lending to provide the necessary liquidity to support operations during the Chapter 11 process.

Payment Services 239

Payment Services Operations Supplies Improvements 239

Retail TouchPoints

APRIL 4, 2022

Aligning with Nordstrom’s Closer to You concept of cultivating a convenient and interconnected experience across both stores and digital platforms, the new appointments centralize customer strategy under Worzel, while store operations for Nordstrom and Nordstrom Rack are consolidated under Jamie Nordstrom. in a statement.

Operations 230

Operations Customer Supplies Management 230

Retail TouchPoints

APRIL 18, 2022

Managing retail supply chains is complicated, heads-down work. Supply chain teams are often expected to meet ambitious KPI targets that are critical to the health of the entire business. Because better markdowns have the potential to significantly improve the traditional KPIs that supply chain teams are evaluated on.

Supplies 216

Supplies Improvements Outdoor Operations 216

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. How are the supply chain challenges we’ve been seeing contributing to rising prices?

Supplies 267

Supplies Shipping Costs Consumer Definition 267

Retail TouchPoints

JANUARY 18, 2024

Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the COO role to his responsibilities. He has held a variety of leadership positions across the organization, most recently as SVP of Operations. He will wear both hats until Target names a new finance chief.

Food and Beverages 217

Food and Beverages Accessories Apparel Fulfillment 217

Retail TouchPoints

OCTOBER 19, 2023

The promoted executives include: Bob Walker, who joined David’s Bridal in 2019 as Chief Retail Officer, has been promoted to COO. The retailer, which filed for bankruptcy in April 2023, was purchased by CION Investment Corp. in July 2023.

Supplies 222

Supplies Operations Technology Retail 222

Retail TouchPoints

OCTOBER 6, 2022

Walmart has entered an agreement to acquire Alert Innovation , a robotics automation company that develops material-handling technology for automating order fulfillment in retail supply chains. This enables operations with fewer space constraints inside the MFC and eliminates the need to pause the entire system for maintenance.

Fulfillment 309

Fulfillment Order Fulfillment Supplies Omnichannel 309

Retail TouchPoints

JANUARY 10, 2024

The brand, which repurposes single-use plastic bottles into footwear, operates 20 stores and has a footprint in 19 countries. She also served as President and CEO of Charlotte Russe from 2009 to 2019 and has served on the boards of companies including Kendra Scott, Levi Strauss & Co. and Kaiser Permanente.

Banking 236

Banking Supplies Operations Technology 236

Retail TouchPoints

MARCH 17, 2021

from 2019, totaling $188.2 This massive increase put significant strains on the supply chain as well as shipping and delivery. Here’s a look at three ways retailers can make effective changes for better logistics operations. Invest in the digital supply chain. Holiday 2020 was unlike any other for ecommerce growth.

Operations 151

Operations Drop Ship Beauty and Health Supplies 151

Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Victoria’s Secret Spills the Beans About Supply Chain Challenges. The retailer also believes it is up to the task of maintaining growth despite the challenges facing retail.

Supplies 204

Supplies Shipping Costs Fulfillment Improvements 204

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty.

Payment Services 215

Payment Services Operations Fulfillment Supplies 215

Retail TouchPoints

JANUARY 14, 2021

As an organization that is passionate about people and the planet, KeHE Distributors is driving toward a better future for our partners through sustainability initiatives and our hard-working supply chain. It’s a lot to wrap your head around, but innovating a supply chain with an eye toward sustainability doesn’t have to be overwhelming.

Supplies 194

Supplies Technology Arts Management 194

Retail TouchPoints

DECEMBER 5, 2022

It also hired a Chief Operating Officer to help revamp supply chain operations and find savings across store efficiency, marketing expenses and information technology contracts. compared to 2019. “We Party City is working to ease the pressure by cutting $30 million in costs, including by laying off 19% of its workforce.

Shipping Costs 270

Shipping Costs Supplies Operations Shipping 270

Retail TouchPoints

MAY 10, 2023

Franchise Group owns and operates a number of “franchised and franchisable” businesses that include The Vitamin Shoppe as well as Pet Supplies Plus , Wag N’ Wash , American Freight , Badcock Home Furniture & More , Buddy’s Home Furnishings and Sylvan Learning. that are either company-run or operated by franchisees or dealers.

Home Furnishings 267

Home Furnishings Management Supplies Operations 267

365 Retail

MARCH 20, 2024

Jollyes today (20 March) confirms it has agreed on a new 10-year logistics partnership with supply chain partner Wincanton. It also announced it had completed the eight week transition of logistics operations to a new shared-user Wincanton site, on time and with no disruption in service to stores and suppliers.

Supplies 64

Supplies Fulfillment Operations Management 64

Retail TouchPoints

DECEMBER 2, 2022

The ongoing global logistics disruptions continue to impact businesses, and many of them recognize the need to better equip their supply chains by identifying alternative trading partnerships and developing a broader list of suppliers across the globe. Global Sourcing. Getting Up-to-Date Insights. Better Value for Money.

Supplies 253

Supplies Presentation Operations Travel 253

Retail TouchPoints

OCTOBER 24, 2023

million line of credit to maintain operations during the bankruptcy process. The saga began in 2009, with the brand’s first filing, and then in 2019 it was acquired by DirectBuy, a discount home goods membership club, which had recently been acquired by parent company CSC Generation. It has received a $1.1

Document 218

Document Supplies Operations Retail 218

Retail TouchPoints

SEPTEMBER 6, 2023

These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure. Lego also plans to work with its suppliers to collectively reduce environmental impacts, noting that 98% of GHG emissions come from outside its operations.

Travel 234

Travel Supplies Operations Other 234

Retail TouchPoints

JANUARY 29, 2024

million MWh of energy CVS used across its operations in 2022. The two new investments with Constellation join three similar agreements announced in 2023 and 2022 and represent a combined total of more than 500,000 MWh of clean, renewable energy, making a significant dent in the 2.2

Supplies 245

Supplies Operations Other 245

365 Retail

MARCH 21, 2023

Despite supply chain issues caused by the war in Ukraine, which impacted its main manufacturers in Italy and Spain, the company recorded a 6% increase in sales from £15 million in 2021. A key part of its success has been bringing in retail operations specialists Brightpearl , which transformed their online operation.

Supplies 72

Supplies Shipping Costs Shipping Operations 72

Retail TouchPoints

AUGUST 9, 2022

CFO Scott Roe, with 30 years of retail finance and operations experience under his belt, will take on the COO role in addition to his current responsibilities, effective immediately. At this same time, I am delighted to announce the appointment of Scott to the dual role of Chief Financial Officer and Chief Operating Officer.

Operations 242

Operations Supplies Technology Information 242

Retail TouchPoints

MAY 25, 2023

O’Neill, a 24 -year Nike veteran, currently serves as President, Consumer and Marketplace, where she led marketplace and four geographic operating regions. In addition, Williams will lead Nike’s Supply Chain and Logistics team. Additionally, two C-level leaders will take on new responsibilities to support the new structure.

Supplies 220

Supplies Consumer Management Operations 220

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Shipping Costs 259

Shipping Costs Consumer Supplies Merchant Services 259

Retail TouchPoints

AUGUST 11, 2021

Party City is scaling up its Halloween operations with plans for 80 to 100 seasonal Halloween stores in 2021, compared to just 25 in 2020. The number of planned Halloween pop-ups is still well below the 250 the retailer opened in 2019, largely due to continued volatility in the market. compared to Q2 2019. million in Q2 2021.

Supplies 256

Supplies Improvements Operations Retail 256

Retail TouchPoints

AUGUST 4, 2023

In addition, overall operating income swelled to $7.7 billion in Q2 2022, while operating cash flow grew a staggering 74% , from $35.6 Prime members the next or same day — nearly 4X the number of units delivered at those speeds in 2019. billion , compared to $3.3 billion to $61.8 billion units to U.S.

Small Business Retail 212

Small Business Retail Fashion Fulfillment Operations 212

Retail TouchPoints

APRIL 7, 2022

Mericle was most recently CMO at the pool and spa maintenance and supply brand Leslie’s , where she led the company’s digital transformation, launched a customer loyalty program and added top-funnel media. Mickey Mericle. She also has held marketing leadership roles at Shutterfly, Adobe, Walmart and Target.

Marketing 280

Marketing Customer Loyalty Customer Experience Supplies 280

Retail TouchPoints

APRIL 4, 2024

In fact, at the height of the pandemic, ecommerce sales accelerated by 43% from 2019 to 2020, according to the U.S. For starters, unethical labor practices and conditions allow for these companies to operate at inhuman speeds. The result has been a turning upside-down of supply chains, with manufacturing shifting back to U.S.

Fashion 230

Fashion Supplies Clothing Marketing 230

Retail TouchPoints

MAY 19, 2022

The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. ” In its latest earnings report in February, the company beat quarterly estimates for fiscal Q4 but said supply chain constraints continue to hamper its outlook.

Supplies 243

Supplies Operations Marketing Improvements 243

ROI Revolution

JUNE 20, 2019

IRCE 2019 is next week! It’s also the most valuable brand in 2019 with an estimated brand value of $188B , according to Statista (more on branding later). So, Amazon being a key theme at IRCE 2019 is to be expected. IRCE 2019 will have an entire track dedicated to attention-getting strategies to build brand value.

Supplies 68

Supplies Technology B2B Marketing 68

Retail TouchPoints

MAY 11, 2023

Resale is one of the hottest sectors of retail right now, but despite rampant consumer demand and brand uptake, resale platform operators are struggling to make ends meet. Both The RealReal and ThredUp have seen share prices dip precipitously since their IPOs in 2019 and 2021, respectively. and The RealReal were trading at $1.32

Shipping Costs 228

Shipping Costs Books Supplies Operations 228

Retail TouchPoints

OCTOBER 13, 2021

Signet plans to drive operating synergies by leveraging its scale in purchasing, targeted marketing, connected commerce and jewelry services to enhance Diamonds Direct. Signet Jewelers has been closing stores over the past several years : 262 in 2018, 125 in 2019 and 230 in 2020, as part of its new focus on services and digital offerings.

Jewelry 248

Jewelry Travel Supplies Subscription 248

Retail TouchPoints

MAY 8, 2023

The brand is likely seeking to gain market share after the demise of BuyBuy Baby parent company Bed Bath & Beyond , which filed for Chapter 11 bankruptcy protection and began a wind-down of its operations in April.

Fashion 257

Fashion Accessories Apparel Presentation 257

Retail TouchPoints

MARCH 1, 2024

AI Directs the Most Effective Ads to the Most Likely Purchasers The AI element comes from solution provider Albert , which Natori, a family-owned and run business founded in 1977, has worked with since 2019. We also get end-to-end accountability in the supply chain.” In fact, we make the majority of our [product] collection.

Social Media 207

Social Media Department Stores Supplies Apparel 207

Retail TouchPoints

SEPTEMBER 3, 2021

The news comes on the heels of an announcement that Walmart plans to permanently hire 20,000 additional warehouse and supply chain workers. The average wage for a Walmart supply chain associate is $20.37 That venture failed in 2019 when Walmart did away with Jet.com , rolling its operations into the larger Walmart.com website.

Supplies 226

Supplies Fulfillment eCommerce Operations 226

Retail TouchPoints

OCTOBER 13, 2021

in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. The company plans to add more than 100 additional stores in the U.S. Listen to the full episode here.].

Apparel 258

Apparel Omnichannel Fashion Supplies 258

Retail TouchPoints

DECEMBER 9, 2022

The need to digitize operations remains a strategic focus for our customers globally,” said Gustafsson in a statement. Now more than ever, our customers need our solutions to improve workflows across their broader supply chains.

Technology 184

Technology Supplies Mobile Operations 184

Retail TouchPoints

AUGUST 3, 2020

Throughout 2019, “digitally native vertical brands” were the darling of retail. Alex Song, the founder and CEO of DTC investor/operator Innovation Department, remarked in Venture Beat about the growing “DTC purgatory” of brands. Many Reasons DTC’s Dramatic Upswing Stabilized. Song cited Honest Company, Glossier and Casper.

Outdoor 298

Outdoor Retail Beauty and Health Travel 298