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Channel Software Tech Stack 2020 – PRM, TCMA, Ecosystem, Incentives, Channel Data, Learning, Readiness, and Pricing

Forrester eCommerce

^^ CLICK IMAGE FOR FULL SCREEN ^^ The channel technology stack is a group of technologies that firms leverage to plan with, find, recruit, onboard, develop, enable, incentivize, co-sell with, co-market with, manage, measure, and report on partners.

Channel 545
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What I See Coming For The Channel In 2020

Forrester eCommerce

Preparing for this years list of future channel trends has been an immersive experience to say the least. In 2019, I was able to talk to 497 companies one-on-one about their channel strategy and programs, including 130 of those face-to-face.

Channel 524
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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

During the recent holiday season, most countries have experienced a second wave of the pandemic, and it was crunch time for retailers that aimed to win back profits lost and capitalize on the largest trends that defined 2020: Challenge 1: Slow Economic Growth. Solution: Adopt New Technologies. However, IMF projects a 5.4%

Retail 279
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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. McKinsey, 2020) In recent years, online shopping has grown at a tremendous rate. This is no longer science fiction. Today, it is possible to stimulate all consumer senses online. 74% of U.S. Online sales reached $4.9

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Returns Reimagined: How Tech Can Help

Retail TouchPoints

Here are a few ways innovative technologies can help in the quest to reduce retail returns. Virtual fitting technologies help consumers make the right selection the first time. The ability to aggregate data across every channel in real time and predict behavior enables stores to deploy a more dynamic and personalized approach.

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AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

Retail TouchPoints

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. This poses unprecedented uncertainties for retail pricing and merchandising teams for the holidays in 2020. Speaking of Online and In-Store Channels…. A Bewildering Competitive Landscape.

Retail 271
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Ikea Improves Forecast Accuracy with AI-Powered Demand Sensing

Retail TouchPoints

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Internal team members (who Ikea Retail call “coworkers”) also provide data to further fuel the AI engine and ensure forecasts adapt to shifting variables.