Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. trillion in 2023.

Merchant Services 279

Merchant Services Payment Services Payments eCommerce 279

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

Books 217

Books Merchant Services Payment Services Customer 217

Retail TouchPoints

MARCH 18, 2024

The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations.

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POS Payment Services Customer Experience Operations 218

Retail TouchPoints

MARCH 3, 2022

Fellow retailer Kohl’s is on a similar trajectory with its competing Sephora at Kohl’s concept; Kohl’s will add 400 more Sephora shop-in-shops this year and plans to reach 850 by 2023. and New York’s Times Square.

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Payment Services Operations Fulfillment Supplies 230

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. Invisible protection for optimal customer experience.

Payment Services 298

Payment Services Merchant Services Retail Gifts 298

Retail TouchPoints

MARCH 8, 2023

billion in the region in 2023. sales growth in 2023, and Bodega Aurrera discount stores will continue to be a focus. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience. Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5

Payment Services 227

Payment Services Supplies Electronics Omnichannel 227

Omnisend

NOVEMBER 20, 2023

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. The platform is easy to use, with comprehensive and intuitive tools for operating an effective online store. This feature improves the overall performance and facilitates seamless integration for users. I would HIGHLY recommend Wix.”

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Retail TouchPoints

MARCH 21, 2023

Amazon is planning to eliminate 9,000 jobs over the coming weeks, mostly in its AWS, People Experience and Technology (PXT), Advertising and Twitch businesses. The downsizing is on top of the 18,000 layoffs announced in January 2023, though Amazon plans to continue hiring in areas where the company is prioritizing the allocation of resources.

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Payment Services Customer Experience Blog Operations 263

Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. billion in 2022 and is expected to grow at a CAGR of 28.4%

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Food and Beverages Payment Services Retail Payments 236

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

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POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Retail TouchPoints

SEPTEMBER 19, 2023

With positive feedback from customers and arena executives, the new technology will now be deployed at Lumen Field, home of the Seattle Seahawks, at the new Seahawks Pro Shop Outlet for the 2023-24 NFL season. We are seeing great traction for this new store, and our fans are enjoying the experience.”

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Apparel Technology Payment Services Games 259

MagentoBrain

FEBRUARY 21, 2023

The following will describe the seven major marketing trends in 2023 for readers, as well as six tool applications that marketers cannot ignore! This blog will take you to discuss the latest digital and online marketing trends in 2023, and how marketers can prepare and respond to these market trends.

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Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

AUGUST 17, 2023

This year, Petco has been expanding its customer-facing touch points in several areas: In February 2023 Petco announced plans to operate shop-in-shops at nearly all Canadian Tire stores, and in July 2023 the retailer expanded its store-in-store partnership with Lowe’s from 15 stores to a planned 300 by the end of 2023; Petco launched a new delivery (..)

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Mobile Toys Payment Services Omnichannel 240

Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate. and the honest answer is, maybe.

Merchant Services 288

Merchant Services Payment Services BigCommerce Payments 288

Algopix

JULY 13, 2023

A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle. The system should enable easy search and retrieval of customer data for personalized marketing and support.

Payment Services 78

Payment Services eCommerce Management Customer 78

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. In 2023, there are several chatbot builder software options available, each with its own unique features and capabilities. What is a Chatbot Builder Software?

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Multi-channel Payment Services eCommerce Social Media 72

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

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Shipping Costs Merchant Services Payment Services Shipping 218

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

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Payment Services Omnichannel Shipping Costs Operations 258

Retail TouchPoints

MARCH 8, 2023

In fact, research shows that BNPL payments surged by 85% during the week between Black Friday and Cyber Monday last year. Furthermore, nearly 60% of consumers prefer BNPL over credit cards thanks to the simple approvals process and little-to-no interest. Zero in on incentives that don’t reduce margins.

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Shipping Costs eCommerce Payment Services Customer Experience 247

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. The giveaway will close on May 5, 2023 at 11:59 p.m. Sam Edelman customers can list their gently used Sam Edelman footwear on its ReLove page with photos and descriptions of the items.

Payment Services 257

Payment Services Shipping Labels Apparel Accessories 257

Algopix

JULY 20, 2023

In the world of eCommerce, the ability to process payments seamlessly is essential for any online business. Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. What is Payment Processing Software?

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

365 Retail

JULY 18, 2023

Tesco Cafés’ decision to partner with Givex comes after a successful pilot phase, during which Givex showcased their expertise in delivering complex integrations, including integration into the Tesco Clubcard scheme, payment integration, and enabling Tesco colleagues to utilize their Clubcard for exclusive colleague discounts.

Payment Services 52

Payment Services Customer Experience Operations Technology 52

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. They report higher rates of feeling manipulated into tipping more than they intended, being pressured to tip for poor service and being asked for tips too often.

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Consumer Payment Services Point of Sale POS 197

365 Retail

FEBRUARY 24, 2023

Your food delivery service can provide you with a variety of opportunities to increase your profits and improve the customer experience. Therefore, it’s important to stay proactive and look for new ways to enhance your food delivery service and ensure profitability.

Payment Services 52

Payment Services Improvements PayPal Technology 52

Retail TouchPoints

JULY 11, 2023

But the NFL has an edge, as it has led the way in adopting technologies like network analytics and cloud management solutions that make it easier to ensure the network can handle demands from both fans and operational teams. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

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Payments Payment Services Retail Social Media 190

Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. Amazon’s Just Walk Out technology supports our smart medicine strategy by providing high-tech solutions to our patients, visitors and co-workers, even with food service,” said Paul P.

Food and Beverages 247

Food and Beverages Payment Services Technology Apparel 247

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

Payment Services 202

Payment Services Technology Retail Point of Sale 202

Retail TouchPoints

APRIL 25, 2024

Yes, self-checkout machines, as they operate today, may offer more opportunities to accidentally, or intentionally, make off with extra products or pay less than what is owed. Advancements in payment tech also will eventually streamline the self-checkout experience for shoppers. “ But biometrics are just like any technology.

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Payment Services Technology Consumer Retail 208

Retail TouchPoints

SEPTEMBER 8, 2023

In May 2023 the United Food and Commercial Workers (UFCW) union had voted to oppose any mergers. “C&S Kroger also released results for its 2023 Q2, which ended Aug. Kroger said the settlement and payment terms would not affect the merger. The retailer generated $33.9 billion in sales, down 2% from $34.6 compared to Q2 2022.

Payment Services 247

Payment Services Management Other Retail 247

Fabric Blog

APRIL 17, 2024

According to NewStore’s 2023 Omnichannel Leadership Report, only 31% of retail websites show accurate and up-to-date information about store inventory. This places a huge strain on customer experience and brand loyalty, and there isn’t a retailer out there today who isn’t trying to improve inventory accuracy.

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Order Fulfillment Payment Services Shipping Costs eCommerce 52

Retail TouchPoints

MAY 8, 2023

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. So the questions retailers should be asking themselves are: How loyal are your customers? And how are you giving them a value-added product or service for being loyal to you? What are you doing to nurture them?

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Channel Merchant Services Payment Services Recommendation 238

Retail TouchPoints

JUNE 29, 2023

Shipt recently has been working to make membership in its loyalty program more valuable, adding perks and a membership dashboard in May 2023.

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Payment Services Events Customer Other 262

iVend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

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POS Electronics Payment Services Point of Sale 52

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. If your 2023 activity did not surpass $20,000 and 200+ transactions, you will not receive Form 1099-K. Visit our Support page.

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Merchant Services Payment Services Customer Document 78

Fabric

OCTOBER 26, 2023

But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. APIs provide a quicker approach to meet rising customer expectations. One API call is made to the payment system to verify the payment details.

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eCommerce X-cart Merchant Services Payment Services 130

Omnisend

NOVEMBER 13, 2023

A WordPress contact form is a user-friendly tool that enables visitors to send messages directly to website administrators or customer service teams. It simplifies communication and provides a structured way to handle customer inquiries. This is crucial in facilitating potential sales.

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Payment Services eCommerce WooCommerce Document 88