Retail TouchPoints

DECEMBER 8, 2023

29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive Vice Chair of the Levi’s board until his retirement date, after which he will transition to the role of senior advisor until the end of the company’s 2024 fiscal year. During this time, LS&Co.

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Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. Omnichannel doesn’t mean “starts online” and retailers automatically embrace it. More fluid.

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Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence.

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Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

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Retail TouchPoints

MARCH 6, 2024

In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year.

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Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. Additionally, beginning this year, new Macy’s small-format stores will operate under the Macy’s banner; they had previously been named Market at Macy’s. beginning in 2024.” Macy’s Inc. in a statement. “Our

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Omnichannel Operations Presentation Marketing 258

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. The intersection of these changes with economic uncertainties, such as inflation and an unpredictable job market, creates a swiftly evolving and complex landscape.

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Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

DECEMBER 13, 2023

the parent company of Tommy Hilfiger and Calvin Klein , has made two key executive appointments designed to bring the business into a new era of omnichannel growth and transformation. Hwang-Judiesch has had a successful retail career driving brand and market growth for omnichannel brands such as Carter’s Oshkosh , Esprit and Ulta Beauty.

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Retail TouchPoints

FEBRUARY 5, 2024

only, but Ikea plans to expand to more markets where ChatGPT is available during 2024. Ikea’s is just the latest customer-facing generative AI solution to hit the market. omnichannel presence in April 2023 , the same month the retailer debuted a virtual interior design service Ikea had committed to spending $2.2

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Omnichannel Recommendation Improvements Marketing 276

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. For Q4 2024, Best Buy’s comp sales fell 4.8%

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POS Omnichannel Mobile Improvements 272

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024.

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Retail TouchPoints

JANUARY 2, 2024

Bobby Stephens, Principal at Deloitte Consulting and a leader in Deloitte Digital’s Retail & Consumer Products practice, shared insights to help guide retailers’ priorities in 2024 and beyond. Stephens has seen brands and retailers test these different rewards and benefits but not fully market them as part of a loyalty program.

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Retail TouchPoints

FEBRUARY 7, 2024

The service already is live for most customers of these banners; Food Lion will pilot with DoorDash in February and expects to launch in its markets in March. “As As leading omnichannel grocery retailers in their markets, Ahold Delhaize’s U.S.

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Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

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365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. We wanted technology that was omnichannel and would take us into the future – and a partner that was solution-focused.”

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POS Marketing Retail Sporting Goods 52

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

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Retail TouchPoints

MAY 10, 2023

billion in stock and is projected to close in the second half of 2024. In January 2022 , Mattress Firm filed for an IPO, but cited market volatility when it put those plans to bed one year later , clearing the path for an acquisition. The acquisition will be funded by approximately $2.7 billion in cash and $1.3

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Omnichannel eCommerce Platforms Operations eCommerce 262

Dynamic Action

DECEMBER 15, 2023

Summary In the evolving retail landscape, developing a strategic omnichannel approach is crucial to remain competitive. 81% of consumers expect brand consistency across channels, underscoring the pivotal role of omnichannel experiences in retail.

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Forrester eCommerce

MARCH 26, 2024

I’m kicking off research on a new technology market! Our Digital Customer Interaction Solutions Landscape, Q1 2024 report is now live, and a Forrester Wave™ evaluation will be publishing in June. The newly published Landscape lists the 26 most notable vendors in this market and the 9 use cases they are focusing on. […]

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Customer Technology Marketing Customer Experience 235

365 Retail

NOVEMBER 29, 2023

Having increased senior retail visitor numbers by 45% year-on-year in 2023 with almost 10,000 industry decision-makers attending RTS last year, the Retail Technology Show will be back bigger, better and bolder at London’s Olympia on 24-25 April 2024 in what promises to be a spellbinding event.

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Technology Retail Events Payment Services 58

Retail TouchPoints

JANUARY 9, 2024

in 2024, lower than India, China, Germany and Brazil. Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. ad spending to increase 5.1% The silver lining? Leaving audio out is leaving money on the table.

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Retail Omnichannel Channel Mobile 287

Retail TouchPoints

JANUARY 26, 2024

WHP Global , parent company of Babies ‘R’ Us and Toys ‘R’ Us , has expanded its partnership with omnichannel retailer El Puerto de Liverpool to bring Babies ‘R’ Us to Mexico. The expansion will include the opening of dedicated Babies ‘R’ Us stores, the first of which is slated to open in the second half of 2024.

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Toys Omnichannel eCommerce Retail 244

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories.

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Retail TouchPoints

APRIL 9, 2024

The streetcar, which is embellished with cherry blossoms and Shein branding, will be in operation until May 10, 2024, serving as what the company described as “a moving billboard” designed to “capture the city’s attention.”

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Fashion Travel Gifts Operations 250

Retail TouchPoints

FEBRUARY 27, 2024

The non-alcoholic beverage (NA) market is projected to reach $176.7 billion in 2024. Big name alcoholic beverage players such as Anheuser-Busch and Diageo will be fighting to get a piece of this pie by bringing new products to market, especially with U.S. billion in revenue by 2028. Now we can distribute to them.”

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Retail TouchPoints

APRIL 9, 2024

Shopify is partnering with Mana Up , an accelerator and venture fund for Hawaii-based products, on an immersive market concept designed to spotlight emerging brands from “the Aloha state.” Access to the overall market is free, but some events, such as live tastings and community programming, will require a paid ticket.

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Omnisend

DECEMBER 14, 2023

Reading Time: 9 minutes Many marketers believe that multichannel selling is only for big retailers and that small retailers can’t afford it. These can be your website, social media, affiliate sites, and online marketplaces, or physical sales channels, such as retail stores and marketplaces like farmers’ markets, trade events, and craft fairs.

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Multichannel Social Media Payment Services Shipping Costs 78

Retail TouchPoints

JUNE 28, 2023

GNC has partnered with autonomous delivery system Zipline to begin offering fully electric drone delivery in select markets in the U.S. In 2024, GNC will begin using Zipline’s newly announced Platform 2 system, which is designed specifically for urban delivery.

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Fulfillment Supplies Omnichannel Shipping 296

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. in Q1 2024, compared to 48.3% Genesco’s gross margin was 47.3% in Q1 2023. of Genesco’s $483.3

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Omnichannel Improvements Consumer Other 190

Retail TouchPoints

OCTOBER 12, 2023

Walmart Connect is not the same business it was three years ago,” said Kara Rousseau, Head of Marketing and Lightbox Creative at Walmart Connect in a blog post announcing the program. “We We quickly transformed into an omnichannel offering and quickly scaled our self-serve solutions to serve brands of all sizes.

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Retail Omnichannel Blog Improvements 240

Retail TouchPoints

NOVEMBER 6, 2023

store in September — the first step in a much larger global vision that extends into 2024. By focusing on eco-friendly materials and production processes, we not only contribute to a better planet but also cater to a growing market of environmentally conscious consumers.” 2023 was a critical year in Princess Polly ’s growth story.

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Fashion Omnichannel Operations Consumer 244

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Control Tower addresses that market need. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

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Fulfillment B2B Supplies B2C 52

365 Retail

DECEMBER 20, 2023

While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth prospects, retailers mustn’t let stagnation stifle innovation and future opportunities, the KPMG/RetailNext Retail Think Tank (RTT) , an independent board of retail experts, warns.

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Beauty and Health Food and Beverages Retail Leisure 63

Retail TouchPoints

NOVEMBER 3, 2023

The company expects to further grow global comps and revenue in fiscal 2024 to the tune of 10% to 12% , and 5% to 7%, respectively. in fiscal 2024, with an ultimate long-term goal of 20,000 U.S. We will become truly global as we create the surround-sound of omnichannel strategies in the 86 markets where we sell Starbucks coffee.”

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Technology Omnichannel Operations Marketing 262

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

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Shipping Costs Improvements Live Chat Retail 234

Retail TouchPoints

JANUARY 22, 2024

has promoted Amy Sullivan to CEO, effective February 4, 2024. Home decor and furniture retailer Kirkland’s, Inc. , She has been with the company for more than a decade, most recently acting as President and COO. “We have a fantastic team in place and great momentum coming off the 2023 holiday season. .”

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Improvements Customer Marketing Retail 250

Omnisend

JANUARY 9, 2024

Reading Time: 9 minutes A common myth about starting a t-shirt business is that creativity and a niche market are all you need. That’s why we created this article, to help you learn how to start a t-shirt business in 2024. We’ll share how to source quality materials, build your store, and market your brand.

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Social Media Payment Services Shipping Costs eCommerce 88