Retail TouchPoints

SEPTEMBER 12, 2023

Considering evolving customer needs, our merchant team evaluated our entire assortment, identified key growth categories that complement the organizing solutions and custom spaces customers are already coming to us for, and have curated an unmatched assortment,” said Stacey Shively, Chief Merchandising Officer at The Container Store in a statement.

Travel 230

Travel Customer Channel Retail 230

Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Sporting Goods 292

Sporting Goods Accessories Supplies Apparel 292

Retail TouchPoints

SEPTEMBER 4, 2023

trillion by 2027. For example, a payments integration can process a customer’s purchase quickly and securely, keeping merchandise flowing smoothly. But if the integration isn’t seamlessly integrated into the site, it can compromise the customer experience, leading to churn and abandoned carts. Analysts project that U.S.

Payment Services 233

Payment Services Payments eCommerce Customer Experience 233

Retail TouchPoints

APRIL 15, 2024

The government’s plan is to boost the recycling percentage of household appliances 30% by 2027 compared to 2023. The central government’s plan also calls on local governments to provide funds supporting recycling efforts, including creating recycling systems for renewable resources.

Consumer Goods 130

Consumer Goods Consumer Channel Marketing 130

Retail TouchPoints

JANUARY 4, 2024

Between 2023 and 2027, ecommerce alcohol sales revenue in the U.S. is forecast to continuously increase by nearly 21%, with 2027 total revenue expected to reach $20.48 This law requires the driver to confirm the identity and age of the customer receiving the alcohol upon delivery.

Operations 147

Operations eCommerce Management Marketing 147

Retail TouchPoints

DECEMBER 21, 2023

Some brands, like Anthropologie , have masterfully blended traditional tactics (like catalogs) and new digital channels to reach new and loyal customers alike. Some retailers, such as PUMA and 1-800-FLOWERS , have eagerly tested gen AI capabilities to create more personalized customer experiences at scale. Alicia Esposito 7.

Sporting Goods 291

Sporting Goods Operations Apparel Consumer 291

Retail TouchPoints

DECEMBER 22, 2023

According to GS1 US, a member of the GS1 global not-for-profit organization that develops and maintains global standards for barcodes, by 2027, 2D (two-dimensional) barcodes will become the de facto solution for CPG brands and retailers around the globe.

Retail 283

Retail Leisure Consumer Information 283

Retail TouchPoints

FEBRUARY 14, 2024

All eyes in the retail world are on opportunities in commerce media right now — and rightfully so, given that the already-massive spend in this channel is expected to double again by 2027.

Technology 290

Technology Retail Supplies Marketing 290

Retail TouchPoints

JUNE 24, 2022

“As a Los Angeles-based brand, opening our first pop-up experience at The Grove is a natural first step into retail ,” said Michelle Wahler, Co-founder and CEO of Beyond Yoga in a statement. The Beyond Yoga pop-up’s calendar includes: Bia Blooms will create custom bouquets inspired by the Beyond Yoga color palette. to 3 p.m.).

Fashion 263

Fashion Events Customer eCommerce 263

Retail TouchPoints

JANUARY 2, 2023

The weakest links in supply chains are mostly targeted by the attackers, with irreparable impact on business performance and customer experience for the retailers. Fetching useful insights from customer data. The global data analytics market is projected to grow at a CAGR of 13.84% in the period between 2023 and 2027.

Supplies 315

Supplies Retail Technology Omnichannel 315

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Pivotree Blog

JANUARY 11, 2024

If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. The click-and-collect market is projected to reach $703 billion worldwide by 2027. Product payment: Customers provide payment information to complete the transaction.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

Retail TouchPoints

SEPTEMBER 20, 2023

According to an Insider Intelligence forecast, CTV ad spend will continue to grow through 2027, when it will reach $40.9 Imagine being able to remind your target customer about your product — the same one you told them about a few days ago through your commercial — as they are finalizing their shopping list.

Omnichannel 147

Omnichannel Consumer Customer Experience Customer 147

Retail TouchPoints

NOVEMBER 8, 2022

“We are delighted that an executive with Michelle’s background, experience and stature is joining as President to work side by side with Chip for a meaningful transition period before becoming CEO,” said Bob Eckert, Chairman of the LS&Co. Board of Directors in a statement. Denizen, Dockers and Beyond Yoga.

Department Stores 233

Department Stores Omnichannel Operations Retail 233

Retail TouchPoints

DECEMBER 26, 2022

billion by 2027. Omnichannel strategies allow retailers to drive greater sales by improving customer experience and providing more channels for customer purchase. Delivery speed will only grow in importance, as same-day delivery is expected to reach $20.36 Yet consumers don’t want to pay for speed.

Fulfillment 162

Fulfillment Omnichannel Shipping Costs Drop Ship 162

Retail TouchPoints

FEBRUARY 24, 2022

trillion by 2027. In ecommerce only five things really, truly matter: the item and providing as much detail as possible; price; inventory management; order management; and finally, the customer. Fabric’s funding to date now totals $293 million and puts fabric at a $1.5 billion valuation.

eCommerce Software 256

eCommerce Software eCommerce Shopify B2B 256

Retail TouchPoints

JUNE 27, 2023

ad spending by 2027 — more than double the $45 billion expected from the sector this year. The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data. Storms added.

Retail 247

Retail White Paper Customer Experience Marketing 247

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce.

POS 278

POS Omnichannel Webinar Point of Sale 278

Retail TouchPoints

OCTOBER 15, 2021

Walgreens is planning to open at least 600 Village Medical at Walgreens primary care practices by 2025 and 1,000 by 2027, building on the 80 that are expected to open by the end of 2021. VillageMD will remain a standalone company with its own board and management, with plans to conduct an IPO in 2022.

Management 283

Management Operations Improvements Marketing 283

Retail TouchPoints

MAY 4, 2023

(Source: ThredUp 2023 Resale Report) These money woes are not because consumers aren’t spending — ThredUp ’s latest annual report predicts that secondhand sales will double by 2027 to reach $350 billion globally — but because online purveyors of secondhand products face a number of unique challenges. Is it happening at good profit margins?

Gifts 280

Gifts Supplies Fulfillment Apparel 280

Retail TouchPoints

JUNE 6, 2023

consumers have at least one subscription, and predicts that the subscription market will reach a nearly $200 billion valuation this year and surpass the trillion-dollar mark by 2027. Last year, we learned that for every subscription a customer adds, they cancel another, which has never happened before.

Subscription 297

Subscription Consumer Shipping Costs Clothing 297

Retail TouchPoints

MARCH 3, 2022

The last mile has become a more crucial part of the entire customer experience, particularly the delivery portion. By 2027, the global last mile delivery market is expected to reach more than $200 billion , nearly double what it was in 2020. What brand and customer service risks that do we need to consider? The biggest?

Shipping Costs 235

Shipping Costs Retail Marketing Customer Experience 235

ESW

JUNE 6, 2023

Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer. The Benefits of Offering Multiple Ecommerce Payment Options Offering multiple online payment methods benefits customers and brands.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 348

Merchant Services Retail Mobile Food and Beverages 348

Fabric

AUGUST 8, 2023

The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

iVend

APRIL 20, 2023

It may also be used with a mobile receipt printer – however, with a growing number of customers preferring to receive digital receipts (42% ** , compared with 34% who prefer paper), many retailers now implement mobile POS without feeling the need to offer a printed receipt option. trillion by 2027.

POS 95

POS Mobile Point of Sale Payment Services 95

ESW

MARCH 29, 2023

annually from 2022 to 2027, and the industry’s largest segment (fashion) came in with a market volume of USD $97.23 Many brands felt that an online platform would diminish the customer experience and brand reputation, so they stuck with what they knew best — physical storefronts. The market is predicted to grow by 4.5%

Fashion 78

Fashion Games Consumer Technology 78

Kibo

JANUARY 18, 2023

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. 2% of Neiman Marcus’ customers spend on average $27,000 a year with the retailer. billion in 2027.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

365 Retail

AUGUST 14, 2023

By delivering exceptional customer experiences and building a strong base of users, they knew that merchants would soon follow the money and join their platforms. The customer was king, and merchants were largely taken for granted. Aran Brown, co-founder and CEO of Paytrix How different things once were.

Merchant Services 52

Merchant Services Payment Services Banking eCommerce 52

Kibo

AUGUST 16, 2022

Customers may be more familiar with click-and-collect as the name for this fulfillment method. Curbside pickup is like BOPIS, only customers don’t have to leave their vehicle: a store associate will bring their order out to them curbside. And the benefits to customers are mirrored in benefits to retailers.

Omnichannel 62

Omnichannel Fulfillment POS Shipping Costs 62

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. Building customized product feeds. Brands attempting to build or boost customer loyalty and satisfaction. Curating and creating product sheets.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. Building customized product feeds. Brands attempting to build or boost customer loyalty and satisfaction. Curating and creating product sheets.

Information 78

Information B2C Channel Improvements 78

RetailMinded

AUGUST 5, 2022

Since customers are now more inclined to shop at online retailers than offline brick-and-mortar ones, a digital presence is a must. Your website design and customer experience tell a lot about your company. What should your customers think when they hear your company name? Your content should be in line with your vision.

Improvements 59

Improvements Small Business Retail Social Media Retail 59

Omnisend

MARCH 31, 2021

Beauty ecommerce businesses have major opportunities to line their pockets, now that customers are forced to find other ways to get their beauty products. After all, smaller and newer ecommerce stores are able to act quicker with more flexibility and precision to reach their target customers in the ecommerce beauty industry.

eCommerce Marketing 204

eCommerce Marketing Beauty and Health eCommerce Marketing 204