Retail TouchPoints

SEPTEMBER 29, 2022

However, while simple in principle, in recent years the process of accurately forecasting demand has been complicated due to supply chain restrictions, disruptions in customer loyalty and spikes in demand relating to the pandemic. Kimberly Morgan is VP Sales and Global Partner Channel Lead at K3. Recommerce.

Retail 350

Retail Fashion Supplies Apparel 350

Talkoot

MARCH 4, 2021

In this post, I am going to cover 5 DTC brands in the outdoor apparel space that have done a great job using storytelling to build their brand and earn customer love. Storytelling in the outdoor apparel space. Building customer loyalty with stories. Lowe’s axe vs the $269.95 Best Made axe. Wild, right?

Outdoor 78

Outdoor Information Apparel Live Chat 78

Retail TouchPoints

AUGUST 18, 2023

For Kit Garton, VP of Product at DTC men’s swimwear and apparel brand Chubbies , being a “digital native” entails more than just growing up with the internet and your favorite celebrities all in the palm of your hands. “It “The oldest members of Gen Alpha are [themselves] turning 13 , so they are beginning to influence household purchases.”

Mobile 240

Mobile PayPal Consumer Customer Loyalty 240

Retail TouchPoints

APRIL 19, 2022

The J.Jill customer doesn’t need a confidence boost — she is already comfortable in her own skin. RTP: Where does J.Jill find the perfect balance between the heritage of its brand and a fresh approach to the apparel retail business? We’re still promoting it because it was such a great experience for the customer. Make it matter.

Omnichannel 251

Omnichannel Apparel Clothing Customer 251

Retail TouchPoints

NOVEMBER 18, 2021

Crate & Barrel did a total revamp of its search engine tool and the results have been undeniable: “We have noticed higher conversion and increases in add to cart and order value because we are continuing to serve up more relevant items to our customers,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel.

Consumer 260

Consumer Merchant Services Social Media Technology 260

Retail TouchPoints

JANUARY 5, 2022

Powered by Integrated Technology: Over the past two years the convergence between digital and physical channels has accelerated, largely thanks to the rise in virtual appointments and livestreaming. Trotter predicts that physical spaces also will be incorporated, creating exclusive “watering holes” for their most loyal customers.

Retail 287

Retail Omnichannel Social Media Consumer 287

UpSellIt

AUGUST 3, 2023

Imagine a business that sells both warm weather and cold weather apparel. Enhanced Product Development: Businesses can identify trends and preferences within segments, helping them develop products that cater to the specific demands of different customer groups. Let’s take a look at a quick and simple example.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. Tactical apparel retailer 5.11 View the session on demand.

Payment Services 226

Payment Services Merchant Services Omnichannel Consumer 226

GetElastic

NOVEMBER 8, 2019

Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1. Reward loyalty. You don’t need to implement all of these but adopt those that make sense for your customers and business model.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

RTP blog

MARCH 12, 2018

With these new formulas for success come new considerations and pitfalls for retailers to consider as they innovate and strive to understand how different channels and customer touch points interact. While only 40% of retailers have merged online and offline channels so far, an additional 34% plan to do so in the coming years.

Retail 150

Retail Subscription eCommerce Platforms Specialty Retailers 150

ESW

DECEMBER 4, 2023

This can encompass a wide range of items, including sneakers, luxury apparel, limited-edition perfume and tech gadgets. It is a blend of marketing, hype and consumer psychology designed to drive sales and brand loyalty. Overselling requires companies to issue refunds and refunds can damage customer loyalty.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Omnisend

FEBRUARY 9, 2023

In our BFCM 2022 report, we found that the volatility in ads had encouraged brands to rely more heavily on owned channels like email and SMS, and that these channels were more effective than ever. It’s not only the most popular channel, it’s also the most effective, generating an average ROI of $40 for every $1 invested.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 73

Travel Apparel Accessories Customer Loyalty 73

Optimizely

JUNE 13, 2019

You don’t always have to understand why exactly your customers make the choices they do — you just have to know that they are doing it and use that data to your advantage to drive customer loyalty. If they only want to communicate with your brand via a specific channel, only engage through that one channel.

Customer 270

Customer Outdoor Social Media Customer Loyalty 270

Optimizely

OCTOBER 31, 2017

They control how your products appear on a website, the category your products are placed in, and even the emails customers receive. If you want to remain competitive, you have to control your own customer communications across every channel. Shinola is one company that tells their story particularly well.

eCommerce 569

eCommerce Shipping Costs Definition Customer Experience 569

Smile.io

APRIL 23, 2024

Praised by the dragons for her personal brand and personality, Tina has been sharing her journey on the show through the brand’s social channels.    🤝 Industry: Fashion & Apparel Original Ask: 110K for 10% Dragon’s Offer: 110K for 5% royalty Outcome: Accepted deal from Michele Romanow 15.

Shopify 75

Shopify Food and Beverages Beauty and Health Accessories 75

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays. Track These 5 Metrics.

Payments 238

Payments Payment Services Customer Experience Social Media 238

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Payment Services 52

Payment Services Merchant Services Fashion Shipping Costs 52

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Those verticals include: Apparel & Jewelry. Thinking of selling a single product each day at flash sale prices?

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Optimizely

FEBRUARY 27, 2019

Brian’s hobby quickly turned into a business when he started selling custom LED gloving lights through Emazing Lights. He then expanded into rave apparel with iHeartRaves, and then gaming apparel with INTO THE AM. Some of our most popular communication channels are social media, PPC on top, SEO, and email marketing.

Marketing 150

Marketing Hobbies Games Social Media 150

Wiser

FEBRUARY 29, 2024

This phenomenon, known as the left-digit effect, suggests that customers tend to focus on the leading digits of prices, potentially overlooking the full cost implications of their purchases. Retailers often prioritize private labels, which are products developed and sold exclusively by the retailer.

Operations 78

Operations Consumer Management Customer Loyalty 78

Kissmetrics

MARCH 22, 2018

In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. Most businesses under-invest in customer loyalty, even though establishing some type of loyalty program is one of the most obvious ways retailers enhance their customer experience.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

BigCommerce

MARCH 23, 2017

For ecommerce businesses, there are few better advertising tools and channels out there than Google and Facebook. Whether you are looking to increase brand awareness, drive net new traffic or retarget and drive customer loyalty and AOV , Google and Facebook have myriad advertising options available. Visibility isn’t cheap.

PPC 408

PPC BigCommerce Recommendation Apparel 408

Smile.io

MARCH 5, 2020

Having a good idea of when your customers are likely to make big purchases in the year will help you make better-informed decisions about when you should update your stock and promote it on your social channels. Utilize your social channels. Any sale you’re having should be promoted on all your social media channels.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

Optimizely

APRIL 26, 2017

Certain types of apparel that needs replacement after extensive use (running shoes, for example, need to be replaced after several hundred miles). Remind the customer several days before the product needs to be replaced. Coordinate your replenishment campaign across multiple channels. Edible goods: food, vitamins, K-cups, etc.

Multi-channel 150

Multi-channel Channel Accessories Apparel 150

Ecommerce Platforms

JANUARY 13, 2020

Print-on-demand, as the term suggests, is an online fulfillment process where the seller works with a supplier to make custom-print products on an order basis. As the middleman, you need to factor in whether a POD channel is cost-effective. . You can pick a label template and customize it to fit your brand. . 27/7 live support.

Merchant Services 212

Merchant Services Payment Services Shipping Costs Fulfillment 212

BigCommerce

FEBRUARY 13, 2018

ecommerce sales of apparel, footwear, and accessories projected to exceed $123M by 2022 ( Statista ). This strategic move helped boost customer loyalty and incentivize repeat purchases. They could easily purchase the same exact apparel options at North Face, REI, or dozens more. Customers shop differently.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Retail TouchPoints

FEBRUARY 18, 2021

JRNI Appointments helps automate the BHLDN appointment scheduling process, making it easy for associates to book meetings across all channels. Ultimately, the customer must feel at ease within the space, or they will be reluctant to return. Consumers also have the flexibility to book virtual appointments with local stores.

Retail 299

Retail Beauty and Health Books Omnichannel 299

ChannelAdvisor

AUGUST 18, 2019

Turning loyalty into experiences. When it comes to customer loyalty, REI sets the bar. These consumers celebrate the brand with millions of #optoutside social media posts every November, and come back year after year for outdoor gear, equipment and apparel — much of it REI’s own private-label lines. .

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Smile.io

MAY 15, 2023

Woof and Wonder encourages newsletter sign-ups with a discount Woof and Wonder have amassed a strong brand community by offering multiple channels to communicate with their customers. Blog Gabrielle Policella Loyal customers Loyalty is key to driving ecommerce growth.

Shipping Costs 81

Shipping Costs Arts Blog Social Media 81

ESW

MAY 23, 2018

By bypassing retailers, brands are able to foster long-term relationships directly with their customers. They also gain control over the transaction, user experience, and customer contact information, which are crucial to generating repeat purchases and customer loyalty.

Consumer 122

Consumer Payment Services Shipping Costs Payments 122

Dynamic Action

SEPTEMBER 21, 2017

DXL), the leading retailer of men’s large and tall apparel, will roll out DynamicAction’s system to unify its data across the digital business and arrive at actionable insights faster. The DXL Men’s Apparel stores in Ontario are operated by DXL Canada, Inc., SILICON VALLEY­: Sept. About Destination XL Group, Inc.:

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

BigCommerce

MARCH 21, 2017

Through the upcoming integration, BigCommerce customers will soon see Instagram as an option in the BigCommerce Channel Manager, allowing you to sync your product catalog with Instagram. At launch, only Instagram-approved merchants in the Fashion, Apparel, Jewelry and Beauty/Skincare categories will be able to use the integration.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420