Retail TouchPoints

OCTOBER 18, 2022

Through the use of people tracking solutions, retailers can look for efficiencies and work to always enhance the full customer experience. He is a multifaceted executive leader with 15 years of experience in marketing, sales, and creative. In an ever-changing market, evaluation and positive action is always key.

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Customer Experience Customer Apparel Technology 281

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

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Consumer Payment Services Food and Beverages Supplies 217

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

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Consumer Food and Beverages Retail Apparel 249

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

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Apparel Technology Payment Services Games 247

Retail TouchPoints

AUGUST 10, 2022

The layoffs will not impact members of Warby Parker’s Lab team or customer-facing retail or customer experience teams. “As This is impacting consumer behavior in every industry, including the optical industry.

Consumer 242

Consumer Apparel Omnichannel Operations 242

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products.

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Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. this year alone, representing approximately 21% of the total women’s apparel market. Retailers need to realize consumers don’t want to be excluded or labeled differently to their peers because of size.

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Consumer Retail Merchant Services Fashion 289

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Using Data To Improve Customer Experience.

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Customer Experience Customer Shipping Costs Gifts 279

Retail TouchPoints

MAY 2, 2024

A recent Coresight Research consumer survey revealed that nearly three in five ( 56.9% ) of surveyed consumers are members of at least one loyalty program, and more than half spend more with retailers once they join their loyalty program — a net 39.5% As a whole, loyalty programs are quite popular. higher spend overall.

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Subscription Shipping Costs Payment Services Payments 213

365 Retail

JUNE 29, 2023

Today, global athletic apparel brand lululemon launches on Zalando, a leading European online platform for fashion and lifestyle. Customers can now shop the brand’s innovative apparel and accessories for yoga, running, training, and most other sports activities on Zalando’s Fashion Store in several markets.

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Retail TouchPoints

SEPTEMBER 21, 2020

Walmart has launched Free Assembly , a men’s and women’s private label apparel line with items priced from $9 to $45. A July 2020 study by Deloitte indicated that COVID-19 had accelerated what was already a strong trend toward private label adoption by consumers.

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Apparel Fashion Blog Customer 183

ESW

JUNE 27, 2023

Sustainable apparel and luxury have received growing attention as more research about the harmful environmental effects of the industry’s sourcing, manufacturing and shipping practices surface. In 2022, one in three apparel items purchased in the U.S. And 50% of consumers in Western Europe have bought preowned items.

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Apparel Payment Services Clothing Fashion 78

Retail TouchPoints

NOVEMBER 18, 2020

Retailers, platforms and solution providers discussed how they’ve been rising to the occasion during the Redefining the Connected Retail & Consumer Experience virtual event, hosted by the IoT Consortium and GS1 US. However, apparel isn’t the only category interested in AR. “We’re

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Retail TouchPoints

MARCH 27, 2024

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine.

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Apparel Accessories Mobile Recommendation 285

iVend

JANUARY 13, 2022

Not surprisingly, the biggest source of returns is wearable items – with the top five being clothes, men’s dress shirts, shoes, make-up, sports apparel. As many as 92% of consumers say they will return to a retailer if they have a positive customer experience with returns, and they can generate an opportunity for cross sell/upsell. .

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Customer Experience Management Customer POS 95

ESW

SEPTEMBER 1, 2023

American consumers spent an astounding $1.29 In fact, apparel return rates during the holidays can reach as high as 30%. Since computers, televisions, smartphones and other electronics are often priced higher than other retail items, the return cycle can be particularly vicious for consumer electronics brands.

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Consumer Electronics Electronics Consumer Live Chat 146

lateshipment

FEBRUARY 26, 2020

Picture this : You’re a retailer based in Chicago, dealing in apparel and your loyal customer John has ordered a tux for his high-school reunion from your store. Therefore, it is highly important that businesses take a strong resolve to handle delivery issues and exceed customers’ delivery expectations to stay ahead of the competition.

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Customer Experience Shipping Costs Customer Shipping 233

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

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Social Media Omnichannel Apparel Consumer 266

Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. “Ebay pioneered recommerce, while Certilogo pioneered connected products and consumer-facing digital authentication. ”

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Retail TouchPoints

FEBRUARY 15, 2024

The sports apparel and performance shoe retailer’s first international store was in Japan; its 100th launched in NYC’s Times Square and its 3,000th debuted in China. Every Skechers store brings valuable engagement with consumers to build an increased awareness for our brand,” added Greenberg.

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Apparel Consumer Retail Customer Experience 285

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Jess Huang, Partner at McKinsey, said that by honing data governance and targeting practices, retailers can give consumers a better experience not just on their site but across the internet.

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Consumer Merchant Services Social Media Technology 247

Retail TouchPoints

SEPTEMBER 12, 2023

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. When Good American started to design the store experience, finding the right partners to bring the brand mission to life was key, according to Grede.

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Apparel Clothing Technology Customer Experience 234

Retail TouchPoints

MARCH 26, 2024

Leading the charge in innovative, consent-driven strategies is the adoption of zero-party data , or data that consumers proactively share with a brand. Optimizing Retail Advertising with Zero-Party Data Retail marketers are continuously challenged to understand how well their products or services align with potential customer preferences.

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Retail TouchPoints

MARCH 29, 2023

He will lead all revenue-generating aspects of the platform, including performance marketing, demand generation, site merchandising and operations, customer experience and customer success. like Air Jordans,” Kaness shared in an interview with Retail TouchPoints. “So

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Apparel Jewelry Electronics Accessories 250

Sailthru

FEBRUARY 5, 2018

billion in revenue, selling seemingly every product under the sun: consumer packaged goods (CPG) and baby products, books, an afro wig for your dog. Some feel that by selling on Amazon, they’re forfeiting the ability to control the customer experience. However, Amazon instills trust in consumers there. Cowen & Co.

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Clothing Apparel Consumer Shipping Costs 68

Retail TouchPoints

OCTOBER 6, 2023

Pants include seated designs that include a wheelchair fit, and all the apparel is available in an inclusive size range from XXS to 3X. The apparel and accessories range in price from $49 to $129. “At x Selma Blair collection include easy open necklines, magnetic closures, stretch fabrics and flat seams.

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Fashion Apparel Accessories Clothing 275

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. According to Morgan Stanley, parts of Southeast Asia and Latin America could experience 17% to 20% ecommerce growth over the next five years. So what should ecommerce brands know about consumer behaviour in 2023?

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Consumer eCommerce Payment Services Shipping Costs 78

Retail TouchPoints

AUGUST 16, 2023

“It was paramount that we focused our efforts toward simplifying the core technical components of the customer experience in the app — including purchasing, payment and rewards,” said Ranga Mohan, VP of Engineering at 7-Eleven in a statement. 7-Eleven has increasingly been branding its offerings to consumers.

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Mobile Apparel Improvements Customer Experience 191

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Shipping Costs 244

Shipping Costs Payment Services Merchant Services Payments 244

Retail TouchPoints

NOVEMBER 13, 2020

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

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Outdoor Management Apparel eCommerce Platforms 298

Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Together, ESW and Scalefast will serve customers in more than 200 markets.

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Payment Services Payments Electronics Omnichannel 253

Retail TouchPoints

MARCH 23, 2023

“Through Snapchat’s AR technology we have seen the evolution of AR from just entertainment and self-expression to true utility for both consumers and businesses,” said Snap in its announcement of ARES. Jill Popelka, Head of AR Enterprise Services at Snap, Inc.

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Apparel Retail Fashion Recommendation 162

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. The Role of Hangers in Retail Displays The retail industry thrives on the art of presentation, with each detail meticulously arranged to entice and engage the consumer.

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Retail Clothing Consumer Arts 236

Retail TouchPoints

APRIL 23, 2024

We’re eager to see consumers get joy from interacting with them, snap their pictures, and welcome them to our beautiful stores while getting them fitted in their perfect denim-on-denim outfit.” “We wanted to create a symbol that would increase consideration for Levi’s stores,” said Danny Rosenberg, Director of U.S.

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Apparel Definition Consumer Retail 184

Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

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Accessories Omnichannel Apparel Mobile 248

Retail TouchPoints

JULY 16, 2021

In order to maximize revenue opportunities online, many apparel and footwear brands are attempting to close the “fit gap.” This refers to the uncertainty many consumers feel shopping for fashion items as they try to determine which size is best for them. That’s a lot of room for error. Take 1822 Denim as an example.

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Technology Apparel Mobile Customer Experience 264

Retail TouchPoints

MARCH 28, 2024

To drive additional buzz for the activation, Pacsun and Slick Rick co-created a four-piece, limited-edition collection, giving shoppers access to “IRL” apparel inspired by the Roblox experience. The merch collection is available online and in Pacsun stores, so passionate Pacsun customers can “twin” with their digital avatars.

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Games Fashion Accessories Apparel 238