Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

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Omnichannel Shipping Costs Operations Fulfillment 241

Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S.,

Travel 267

Travel Consumer Shipping Drop Ship 267

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 249

Omnichannel eCommerce POS Operations 249

Retail TouchPoints

JANUARY 27, 2021

When describing the essence of modern direct-to-consumer (DTC) brands, words like “digitally native,” “quirky,” “edgy” and “creative” are often used. First, consumers working from home have been prioritizing comfort and casualwear,” Shokrian added. Why the pandemic gave MeUndies a competitive advantage.

Omnichannel 234

Omnichannel Social Media Subscription Apparel 234

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 239

Consumer Food and Beverages Retail Apparel 239

Retail TouchPoints

AUGUST 19, 2022

Foot Locker and Fanatics have partnered to connect their ecommerce inventories by allowing Foot Locker fulfill its online orders through the digital sports platform. Offerings include apparel, jerseys, headwear and hardgoods from brands including Fanatics, Nike , Adidas , Mitchell & Ness , New Era , Pro Standard and WEAR by Erin Andrews.

eCommerce 235

eCommerce Omnichannel Apparel Fulfillment 235

Retail TouchPoints

SEPTEMBER 29, 2022

The marketplace, powered by Mirakl , is key piece of Macy’s turnaround strategy aimed at transforming the department store into a digitally led, omnichannel retailer. The platform, which is integrated into the existing Macy’s website and app, brings an expanded assortment of 400 new brands across 20 product categories at launch.

Omnichannel 189

Omnichannel Department Stores Toys Apparel 189

RTP blog

AUGUST 16, 2017

A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in stores. Yet recently many retailers have been more focused on the need to create unique experiences to draw consumers to the brand and generate more foot traffic in stores. That makes sense to me.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150

Retail TouchPoints

NOVEMBER 29, 2023

However, that doesn’t mean consumers don’t want to go to malls. In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers.

Small Business Retail 232

Small Business Retail Omnichannel Consumer Retail 232

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a. That’s massive for the Christmas season.

Fulfillment 181

Fulfillment Shipping Costs Omnichannel Operations 181

Retail TouchPoints

AUGUST 24, 2023

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its youth-focused apparel to Shein’s 150 million online users.

Fashion 223

Fashion Omnichannel Apparel Operations 223

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Supplies 222

Supplies Beauty and Health Payment Services Fulfillment 222

ROI Revolution

JUNE 6, 2022

Direct to consumer (D2C or DTC) refers to brands that bypass third-party retailers and wholesalers to sell products directly to customers. As an online-centric business type, D2C has experienced tremendous growth over the course of the coronavirus pandemic as consumers have reduced their in-store shopping. of all D2C sales.

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Shipping Costs 232

Shipping Costs Payment Services Merchant Services Payments 232

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 246

Merchant Services Apparel Omnichannel Clothing 246

Fabric

APRIL 11, 2023

Fashion and apparel storefronts always need fresh supplies of trendy clothes. At the same time, consumer behavior is changing. That’s why, in a global apparel market that is on track to surpass $1.7 billion in 2022 , while the need for dropship in the fashion and apparel industry is growing.

Clothing 130

Clothing Fashion eCommerce Shipping Costs 130

Retail TouchPoints

FEBRUARY 23, 2021

Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

Department Stores 211

Department Stores Apparel Jewelry Omnichannel 211

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. New Look Stores.

Consumer 94

Consumer Retail Social Media Payment Services 94

Retail TouchPoints

DECEMBER 31, 2021

In combination with changes in worker attitudes and consumer behavior, these shifts have weakened the industry’s long-standing low-wage model. Kotlyar predicted that remote consultations with associates will expand beyond apparel into the electronics and home furnishings verticals.

Home Furnishings 283

Home Furnishings Retail Shipping Costs Electronics 283

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. Unlike some DTC-turned-omnichannel companies, Collars & Co. How much are they spending?

Omnichannel 169

Omnichannel Operations POS Document 169

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon’s done this before… just not for apparel. The goal is an Everything Apparel Store IRL. The King of Ecommerce is no stranger to brick-and-mortar — far from it.

Clothing 209

Clothing Payment Services Apparel Department Stores 209

Retail TouchPoints

MAY 21, 2021

Large retailers like Target and Walmart continued to thrive in Q1 2021 on the back of their large store footprints and strong omnichannel presence. These investments are representative of Target’s swift response to changing consumer behavior, which also helped the retailer succeed during the depths of the pandemic, according to Anderson.

Electronics 225

Electronics Apparel Retail Supplies 225

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. Research from Springboard points to similar results: the company’s latest Retail Consumer Survey indicated that 56% of consumers were “very” or “completely comfortable” visiting brick-and-mortar destinations, a steady increase from the 50% figure in May.

Events 278

Events Food and Beverages Beauty and Health Small Business Retail 278

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Social Media 310

Social Media Retail Games Consumer 310

Retail TouchPoints

JANUARY 14, 2021

As consumers return to physical stores, features such as appointment setting and personalization will be the keys to remapping the customer experience. Leaning on omnichannel capabilities from the start of the pandemic was key for both retailers.

Payment Services 190

Payment Services Retail Omnichannel Channel 190

Retail TouchPoints

FEBRUARY 9, 2021

An Astound Commerce survey conducted in May found that 60% of consumers made online purchases weekly or more often since the onset of the pandemic. Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. Elevate your omnichannel strategy.

Food and Beverages 284

Food and Beverages Omnichannel Social Media Consumer 284

Teamwork Retail

MAY 6, 2020

Omnichannel as a concept has taken over industry literature, and has been the obsession of retailers at all levels for many years. Omnichannel is well known for good reason, a seamless shopping experience can be the difference between effective customer retention and significant holes in the conversion funnel. . End less Aisle. “In

Omnichannel 48

Omnichannel Article Blog Gifts 48

Retail TouchPoints

DECEMBER 29, 2023

The humble sneaker has long been a staple item in closets everywhere for consumers of all ages. A multi-node fulfillment strategy, based on decentralizing fulfillment processes by taking advantage of micro-distribution centers located close to customers rather than operating out of a single warehouse, can be particularly impactful.

Apparel 220

Apparel eCommerce Fulfillment Order Fulfillment 220

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Retail TouchPoints

OCTOBER 21, 2020

Sporting Goods & Fitness: As consumers strive to prioritize personal health and wellness, retailers such as DICK’S Sporting Goods are seeing growth opportunities. Athleisure: Brands offering workout and leisure apparel have seen a surge in sales as many households continue to work and learn from home.

Sporting Goods 160

Sporting Goods Retail Omnichannel Consumer 160

Fabric

MAY 17, 2023

The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. Over the years, SNIPES has consistently pushed the streetwear culture envelope, selling and shipping the freshest shoes, clothing, and accessories across the globe.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 17, 2023

The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. Over the years, SNIPES has consistently pushed the streetwear culture envelope, selling and shipping the freshest shoes, clothing, and accessories across the globe.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

Fabric

MAY 17, 2023

The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. Over the years, SNIPES has consistently pushed the streetwear culture envelope, selling and shipping the freshest shoes, clothing, and accessories across the globe.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130

RTP blog

MAY 12, 2017

For any business, the consumer has always been the end destination. The old model of commerce saw brands as manufacturers of products and retailers as the gatekeepers of what is commercially viable and appealing to consumers. In the new frontier, the consumer leads the way. How exactly is this happening?

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. Furthermore, 56% of consumers report buy online/return in-store (BORIS) options to be very important, while 72% of consumers report the ability to initiate returns online to be very important to their purchasing decision.

Shipping Costs 150

Shipping Costs Merchant Services eCommerce Accessories 150

Retail TouchPoints

JUNE 16, 2020

Successful Omnichannel Retailers Reap E-Commerce Benefits. Retailers lucky enough to benefit from these lower-margin consumable sales should be taking advantage of the situation, even if they’re not going to be able to match Walmart’s logistics and fulfillment capabilities. Is that a bad thing? Absolutely not.

eCommerce 174

eCommerce Retail Omnichannel Shopify 174

Retail TouchPoints

NOVEMBER 12, 2021

In fact, despite the general focus on Shopify as an ecommerce enabler, Podduturi said offline solutions are an equally critical piece of the company’s offerings as it works to build a full omnichannel platform for retail. “At At Shopify retail effectively means all commerce that happens in person or offline,” he said.

Shopify 218

Shopify Merchant Services Shipping Costs eCommerce 218