Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 313

Consumer Merchant Services Apparel Supplies 313

Retail TouchPoints

AUGUST 2, 2023

Three companies in the space — intimates brand ThirdLove , Shopify aggregator Win Brands Group and apparel brand U.S. Those team members are a critical piece of the equation: “Having the size of the team and the expertise required to run a true omnichannel business is the biggest challenge,” said Widrick. “We

Omnichannel 246

Omnichannel Social Media Shopify Shipping Costs 246

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S.,

Travel 299

Travel Consumer Shipping Drop Ship 299

Retail TouchPoints

DECEMBER 14, 2023

ICSC’s data has always shown that consumers prefer shopping in-store over other channels,” said Tom McGee, President and CEO of ICSC in a statement. Apparel , department stores , home goods and emerging DTC brands stand to benefit most from opening new stores. drop in sales on average.

Department Stores 162

Department Stores Omnichannel Apparel Consumer 162

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 264

Consumer Food and Beverages Retail Apparel 264

Retail TouchPoints

FEBRUARY 24, 2023

Spurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust is a top influencer in their buying decisions. Pre-pandemic, that number was 70%.

Consumer 283

Consumer Social Media Recommendation Apparel 283

Retail TouchPoints

SEPTEMBER 15, 2023

The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. This is a “key component” of the brand’s omnichannel growth strategy as it remains laser-focused on being a digital-first direct-to-consumer brand.

Accessories 264

Accessories Omnichannel Apparel Mobile 264

Retail TouchPoints

JANUARY 27, 2021

When describing the essence of modern direct-to-consumer (DTC) brands, words like “digitally native,” “quirky,” “edgy” and “creative” are often used. First, consumers working from home have been prioritizing comfort and casualwear,” Shokrian added. Why the pandemic gave MeUndies a competitive advantage.

Omnichannel 295

Omnichannel Social Media Subscription Apparel 295

ROI Revolution

MARCH 15, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Every industry has undoubtedly been impacted by the COVID-19 pandemic – but the apparel and retail industry has felt some of the biggest shockwaves.

Apparel 78

Apparel Omnichannel Fashion Clothing 78

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

Omnichannel 278

Omnichannel Shipping Costs Operations Fulfillment 278

Retail TouchPoints

MAY 20, 2022

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. But Ken Natori wasn’t a fashion executive, and that made him the perfect fit to lead the transformation of this designer label into an omnichannel brand. “My

Omnichannel 275

Omnichannel Department Stores BigCommerce Fashion 275

Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets.

Mobile 296

Mobile Customer Experience Magazine Customer 296

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. They want to know.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

Social Media 279

Social Media Omnichannel Apparel Consumer 279

Retail TouchPoints

MARCH 26, 2021

In this role, O’Hare will develop and execute global marketing strategies to reach and engage existing and upcoming generations of Tommy Hilfiger consumers. She will be a driving force in bringing our new brand vision to life through world-class creative, digital and omnichannel marketing strategies.

Marketing 264

Marketing Social Media Omnichannel Apparel 264

Retail TouchPoints

AUGUST 31, 2020

The results also reflect the trends that will gain momentum as the pandemic continues: continued growth of online and omnichannel services, a growing appetite for alternative entertainment and new innovations in customer service. “I Retailers riding current consumer trends can make the most of the moment by investing in omnichannel services.

Consumer 162

Consumer Electronics eCommerce Sporting Goods 162

Retail TouchPoints

DECEMBER 15, 2022

Serrano’s retail career has included work on product, marketing, consumer store and digital experiences and supply chain, providing her with a strong background in omnichannel. She knows how to drive brand growth in global markets, how to connect with the consumer and what it takes to win across the marketplace.

Supplies 260

Supplies Omnichannel Apparel Clothing 260

Retail TouchPoints

AUGUST 24, 2023

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its youth-focused apparel to Shein’s 150 million online users.

Fashion 246

Fashion Omnichannel Apparel Operations 246

Retail TouchPoints

NOVEMBER 22, 2021

The apparel retailer also has created a new Chief Strategy, Innovation and Development Officer role and begun a search for someone to fill the position. Foot Locker has promoted its current EVP and CEO-North America, Franklin Bracken, to be the retailer’s first-ever COO. The eventual hire will report to Foot Locker Chairman and CEO Richard A.

Omnichannel 263

Omnichannel Apparel Management Operations 263

Retail TouchPoints

MAY 9, 2022

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Scalefast Co-founders Nicolas Stehle and Frédéric Bocquet, the company’s CEO and CTO respectively, will join ESW’s senior leadership team.

Payment Services 289

Payment Services Payments Electronics Omnichannel 289

Retail TouchPoints

AUGUST 19, 2022

Offerings include apparel, jerseys, headwear and hardgoods from brands including Fanatics, Nike , Adidas , Mitchell & Ness , New Era , Pro Standard and WEAR by Erin Andrews. Customers will be able to shop these goods through footlocker.com, kidsfootlocker.com and champssports.com.

eCommerce 288

eCommerce Omnichannel Apparel Fulfillment 288

Retail TouchPoints

MARCH 10, 2021

Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a turnaround effort. Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

Fulfillment 278

Fulfillment Omnichannel Apparel Order Fulfillment 278

Retail TouchPoints

APRIL 17, 2023

Wedding Wingman was piloted in select markets in September 2022 in response to customer feedback and insights indicating that nearly half of all grooms find the wedding planning process too difficult or time-consuming. ” The tool could help Men’s Wearhouse compete with David’s Bridal ’s own planning platform, Pearl by David’s. .

Apparel 304

Apparel Omnichannel Technology Customer 304

Retail TouchPoints

AUGUST 23, 2023

But while they still can add elements of creativity and context to visual displays, they are no longer the hero of the brick-and-mortar experience — largely because they do not fully or accurately reflect the needs of today’s in-store consumers. The digital mannequin is setting out to achieve the same for apparel retail in the coming years.”

Apparel 246

Apparel Accessories Omnichannel Consumer 246

Retail TouchPoints

SEPTEMBER 29, 2022

The marketplace, powered by Mirakl , is key piece of Macy’s turnaround strategy aimed at transforming the department store into a digitally led, omnichannel retailer. The platform, which is integrated into the existing Macy’s website and app, brings an expanded assortment of 400 new brands across 20 product categories at launch.

Omnichannel 189

Omnichannel Department Stores Toys Apparel 189

Retail TouchPoints

NOVEMBER 29, 2023

However, that doesn’t mean consumers don’t want to go to malls. In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers.

Small Business Retail 278

Small Business Retail Omnichannel Consumer Retail 278

Retail TouchPoints

JULY 17, 2023

The power of omnichannel retailing is well documented: even primarily DTC companies are realizing that they can benefit from flagship stores to enable brand discovery and build loyalty among customers in high-profile cities. Unlike some DTC-turned-omnichannel companies, Collars & Co. How much are they spending?

Omnichannel 237

Omnichannel Operations POS Document 237

Retail TouchPoints

OCTOBER 13, 2021

in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. The company plans to add more than 100 additional stores in the U.S.

Apparel 264

Apparel Omnichannel Fashion Supplies 264

Retail TouchPoints

MAY 1, 2023

Investment Darlings: Sustainability, AI and Personalization While the industry is rife with new brands designed to challenge the marketplace and offer consumers more pointed solutions, investors are considering the ripple effects of external forces, like inflation, that will undoubtedly impact the long-term ROI of their investments.

Retail 274

Retail Beauty and Health Omnichannel Operations 274

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. Ecommerce sales are also rapidly growing across verticals like beauty , apparel , grocery and electronics. Ecommerce sales are also rapidly growing across verticals like beauty , apparel , grocery and electronics.

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 316

Merchant Services Apparel Omnichannel Clothing 316

RTP blog

AUGUST 16, 2017

A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in stores. Yet recently many retailers have been more focused on the need to create unique experiences to draw consumers to the brand and generate more foot traffic in stores.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150

Retail TouchPoints

SEPTEMBER 20, 2022

Advertisers will now have access to Snap Ads, Collection Ads and Snap AR with Walmart Connect geo-based measurement of omnichannel sales lift. Choose Your Own Model AR try-on tool for apparel. The partnership marks the first time advertisers will be able to buy Snap ad units through Walmart Connect.

Retail 287

Retail Social Media Apparel Omnichannel 287

Retail TouchPoints

JANUARY 5, 2022

But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully. That’s why more retailers are focusing on creating flexible and agile strategies that support their brick-and-mortar goals.

Retail 290

Retail Omnichannel Social Media Consumer 290