Retail TouchPoints

JUNE 28, 2023

market when it comes to the funding of public art and the support of artist communities, gallery camaraderie and knowledgeable collector groups. Chicago artists and the collectors of their art are the driving force behind community revitalizations and long-term success for local restaurants, businesses and gallery spaces.

Arts 259

Arts Retail Fashion Technology 259

Retail TouchPoints

MARCH 27, 2023

said “We know our customers want to shop with models who look like them, and we believe our models should reflect our consumers, which is why we’re continuing to diversify our human models. In a blog post announcing the partnership, LS&Co. in a statement. “We In its blog post, LS&Co.

Fashion 223

Fashion Arts Customer Experience Technology 223

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 281

Customer Experience Arts Customer Telecommunications 281

Retail TouchPoints

JULY 22, 2022

Our core technology is about search and discovery and [unlike a marketplace] most of the sales happen on the retailer’s site, not our site. Stiefel: ShopStyle’s core is fashion and search technology, and then leveraging what people are searching to curate trend content. RTP: What role does content play in your ecosystem?

Fashion 285

Fashion Arts eCommerce B2B 285

365 Retail

NOVEMBER 8, 2022

YOOX, part of YOOX NET-A-PORTER, continues to strengthen its robust product and brand offering with the launch of its new HOME DÉCOR + ART category. Initially launched in 2006, the category offers a meticulous curation of art and design products from globally and locally renowned home and design retailers, including MOHD and DESIGN REPUBLIC.

Arts 73

Arts Accessories Fashion Online Retail 73

Retail TouchPoints

MAY 17, 2023

But sound is often under appreciated when it comes to the crucial role it can play in delivering an immersive customer experience in retail. Today’s retail sound strategies involve a mix of intricate compositions, meticulously curated playlists and sound art installations.

Retail 265

Retail Arts Beauty and Health Technology 265

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Technology is going to be central [to the store experience] — it has to be.

Sporting Goods 261

Sporting Goods Technology Omnichannel Operations 261

Retail TouchPoints

SEPTEMBER 7, 2023

How can we optimize product development and merchandising to better cater to customer needs? What technologies will improve customer intimacy and engender loyalty? Which new geographies and channels should we prioritize for long-term growth? Are we providing data and automating processes to make teams efficient and effective?

Supplies 211

Supplies Arts Customer Loyalty Fulfillment 211

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. The store’s fascination lies in its upscale design, lounges, bars and art installations.

Food and Beverages 276

Food and Beverages Small Business Retail Retail Arts 276

Retail TouchPoints

JULY 26, 2023

Immersive exhibitions and spaces offer a unique opportunity to fulfill these needs, transcending traditional art and entertainment to become vehicles for mental and emotional restoration. A Soft Sell Brands must recognise the power of immersive experiences in shifting perception and fostering strong emotional connections.

Arts 161

Arts Technology Consumer Fulfillment 161

365 Retail

JUNE 13, 2022

Hobbycraft , the UK’s largest arts and craft retailer, has partnered with leading digital commerce agency, Astound Commerce , to create a transformational ecommerce platform designed to power business growth, while inspiring its customers and empowering them to create.

Arts 52

Arts eCommerce Hobbies Multichannel 52

Retail TouchPoints

NOVEMBER 20, 2023

The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media.

Arts 233

Arts Fashion Channel Technology 233

Digital Doughnut

OCTOBER 20, 2023

Digital signage has many different uses: it can show us the way, it can work as advertising and it can highlight a business or organisation, but is it art? The truth is that in most cases, it can be both.

Arts 52

Arts Customer Experience Technology Customer 52

Retail TouchPoints

JULY 18, 2022

Here we find Gartner’s Hype Cycle of Emerging Technologies particularly useful. After a brief burst of interest around a new and “disruptive” technology the bubble bursts, interest fades, and people wonder what all the fuss was about. Crowdsourced Customer Experience will be Audio. So what’s next?

Merchant Services 271

Merchant Services Arts Customer Experience Consumer 271

Retail TouchPoints

OCTOBER 11, 2021

In the piece, she noted that the marketplace would include opportunities for “arts-and-craft enthusiasts to share ideas, watch instructional videos and sell their wares.”. What customers told us is, give us more of that, as opposed to just coupons and discounts,” said Buchanan in an interview with The Wall Street Journal.

Payments 258

Payments Payment Services Drop Ship Order Fulfillment 258

Retail TouchPoints

NOVEMBER 8, 2022

How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. Using AI for search, merchandising and personalization is necessary to deliver a great customer experience and provide consumers with what they want. Use Tech to Augment the Customer Experience.

Online Retail 277

Online Retail Retail Technology Arts 277

365 Retail

DECEMBER 5, 2022

Longmartin Properties Ltd, a joint venture between Shaftesbury and the Mercers’ Company, has launched its festive activation, 12 Drops of Christmas at The Yards, Covent Garden , using pioneering geo-located technology for the first time in a UK retail setting. The news follows Longmartin Properties’ recent £4.5

Technology 73

Technology Arts Gifts Download 73

Retail TouchPoints

AUGUST 9, 2023

By embracing innovative solutions like autonomous vehicle (AV) technology, repurposing existing spaces and utilizing Building Information Modeling (BIM), cities can foster engaging shopping experiences while addressing mobility and parking challenges.

Retail 214

Retail Arts Events Technology 214

365 Retail

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

Management 106

Management Arts Fulfillment Technology 106

Retail TouchPoints

MARCH 3, 2021

only it’s not a museum art installation. For Gentle Monster, its physical stores serve as retail experiences that blur the boundaries between art and commerce. “To Director of Customer Experience for Gentle Monster in an interview with Retail TouchPoints.

Retail 264

Retail Arts Customer Experience Fashion 264

Retail TouchPoints

AUGUST 24, 2022

Experiential retail,” in contrast, is typically used to describe how brands and retailers are using technology, visual storytelling and other methods to drive customer engagement and interaction with products. These are experiences that will fuel retail because of the a-ha moments and awe they create and deliver.”

Arts 257

Arts Retail Customer Experience Travel 257

Retail TouchPoints

JUNE 7, 2022

Implicit in this shift is the rise of personalization in the customer experience (CX). In fact, 64% of consumers will immediately try new products or services from companies that offer a high-quality customer experience. Instead, they’re open to discovering new items that they’ll be just as excited about.

Recommendation 257

Recommendation Arts Retail Consumer 257

Retail TouchPoints

APRIL 20, 2022

For approximately two decades, Cookies and Dr. Greenthumb’s have become two of California’s most prolific and trusted cannabis brands, with deep roots in the music, arts and entertainment industries. Greenthumb’s are putting immersive, tech-driven experiences into action. Plus, the interactive RFID stations are a ‘must-see.’

Retail 351

Retail Social Media Technology Events 351

Digital Doughnut

JANUARY 31, 2024

Since ChatGPT’s viral launch in November 2022 professionals in nearly every field, from the arts to the enterprise, have been discovering creative use cases for this promising new technology. Without question, 2023 was the year of generative AI (gen AI).

Arts 98

Arts Technology Improvements eCommerce Technology 98

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Workshop 283

Workshop Omnichannel Arts Fulfillment 283

Retail TouchPoints

JULY 9, 2021

Online sales continue to explode, and many retailers are slow to the party upgrading old buildings into attractive, energy-efficient buildings that enhance the overall customer experience at retail. Changing a store’s heating and cooling has a direct impact on customers and staff alike. How is this managed?

Management 263

Management Retail Customer Experience Operations 263

Retail TouchPoints

APRIL 6, 2022

Retailers today are searching for the perfect blend of brick-and-mortar retail and ecommerce synergies, yet this formula is different for every brand, location and customer. RTP: What technology has the most impact on aligning ecommerce and retail design? The local artist puts pieces of art in the store. They hire local artists.

eCommerce 290

eCommerce Arts Department Stores Shipping Costs 290

Retail TouchPoints

APRIL 5, 2023

And we’re finding that customers want to stay longer because we’re creating a far more well-rounded experience for our customers.” Yalof shared more insight into how Tanger Outlets has evolved and how it is using data and technology to support its focus on experience.

Food and Beverages 296

Food and Beverages Operations Consumer Omnichannel 296

Forrester eCommerce

JANUARY 24, 2022

Leonardo Da Vinci said, “To develop a complete mind; Study the science of art. Study the art of science. This couldn’t be more profound in an era of marketing, advertising, and digital experience where the distinction between a brand’s promise, how its communicated and […]. Learn how to see.

Arts 195

Arts Marketing Customer Experience B2C 195

Retail TouchPoints

AUGUST 18, 2022

These luxury houses are helping break boundaries and set new standards across the supply chain and customer experience. Within this role, Livi serves as a spokesperson for the brand, especially when promoting its technology interests and advancements.

Cryptocurrencies 246

Cryptocurrencies Payments Payment Services Fashion 246

Retail TouchPoints

DECEMBER 2, 2021

This type of experience creates a clear understanding of the relationship between shopper and sales associate, specifically helping shoppers avoid an anxiety-inducing experience. Seamless integration of technology helps create a more inclusive shopping experience. For many, engaging with technology is common.

Retail 280

Retail Clothing Magazine Technology 280

Retail TouchPoints

MARCH 4, 2022

which helps hosts create an online store to sell anything in their property — from the snacks in the fridge to the art on the walls. The technology is designed to work with all short-term rental platforms as well as other rental types such as boutique hotels, swimming pools, office spaces and even airplanes. . The Host Co.

Arts 245

Arts Books Technology Mobile 245

Retail TouchPoints

AUGUST 4, 2021

When examining the negative impact this disruption of staff has on the customer experience as well, it’s obvious why success is not easily sustained. This confidence not only improves their performance and the customer experience, but the way employees feel about their job. Streamline workplace operations.

Customer Retention 261

Customer Retention Customer Customer Loyalty Operations 261

OrderDynamics

JULY 23, 2019

The Art of Retail: Balancing Retail Brand Experience In-Store and Online. And how can these two combine to form the perfect retail brand experience? But to compete with the convenience and endless aisle assortment offered online, meaningful customer experiences and brand engagement is crucial. Beacon Me Up.

Arts 50

Arts Retail Channel Comparison Shopping 50

Algopix

DECEMBER 26, 2023

By offering maximum protection during transit, these solutions not only minimize the risk of damage but also serve as tangible evidence of a seller’s commitment to delivering an exceptional customer experience. Streamlined Bundling Services In an era of customer-centric commerce, efficient bundling is elevated to an art form.

eCommerce 127

eCommerce Shipping Costs Arts Fulfillment 127

Pivotree Blog

APRIL 26, 2024

Technological advancements and evolving consumer preferences, the two main drivers of this change, are reshaping the industry and ushering in an era of unmatched transformation. From sci-fi to reality: Technology is transforming the automotive industry The vehicles of tomorrow will bear little resemblance to those of today.

Automotive 52

Automotive Arts Events Mobile 52

Retail TouchPoints

FEBRUARY 11, 2021

As the first step in a planned three-year, $250 million technology upgrade, Bed Bath & Beyond will deploy Oracle Cloud as its Enterprise Resource Planning (ERP) solution, providing the retailer with real-time financial, supply chain and merchandising solutions. Bed Bath & Beyond outlined its three-year growth plan in October 2020.

Supplies 173

Supplies Arts Fulfillment Technology 173