Retail TouchPoints

SEPTEMBER 13, 2023

Commerce is expanding rapidly, especially within the retail sector. retail sales have increased 8.8% Finding the Right Solution for Chargebacks The expense and complication caused by the chargeback process make it essential that retailers take steps to prevent them, otherwise profits will be impacted by attrition and transaction costs.

Shipping Costs 258

Shipping Costs Payment Services Banking Retail 258

Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain. Many retailers grapple with insufficient product data.

Social Media 293

Social Media B2C B2B Customer Data 293

GetElastic

SEPTEMBER 6, 2021

Here's a comprehensive list of 25 industry movers and shakers in B2B ecommerce. These hardworking and thought-provoking individuals are known among their peers and commerce community as experts in digital strategy and building digital-first B2B enterprises. Cynthia DiTullio , Director, Global B2B, Converse.

B2B 144

B2B eCommerce White Paper Seminar 144

Retail TouchPoints

MAY 6, 2021

The first, ODP , will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. The second, NewCo , will inherit Office Depot’s B2B solutions, including its Business Solutions Division contract business, Grand & Toy and the independent regional office supply distribution businesses.

B2B 164

B2B Consumer Toys Supplies 164

ESW

DECEMBER 4, 2023

ENDS Notes to Editors About ESW: ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

RTP blog

MARCH 24, 2017

By Peter Edlund, DiCentral Brick-and-mortar retailers spent decades building infrastructure to guarantee merchandise is on the shelf when customers walk into the store. To survive, major retailers have shuttered hundreds of underperforming stores. That’s no longer workable.

B2B 218

B2B Drop Ship Shipping Costs eCommerce 218

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. No two shoppers are the same.

Payments 262

Payments Retail Shipping Costs Social Media 262

Retail TouchPoints

AUGUST 5, 2021

Landing International , a B2B ecommerce and technology platform built for the beauty and wellness industry, is leveraging digital solutions to help increase brand inclusivity and diversity in retail. Landing also has launched a digital retail training feature that helps brands reach retail associates online.

Retail 264

Retail B2B Technology Information 264

GetElastic

SEPTEMBER 26, 2019

After extensive research and interviews, the team at Get Elastic is presenting a list of 30 industry movers and shakers in B2B ecommerce. These hardworking and thought-provoking individuals are known among their peers and commerce community as experts in digital strategy and building digital-first B2B enterprises. Twitter LinkedIn.

B2B 163

B2B eCommerce Multi-channel White Paper 163

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

JUNE 10, 2021

B2B rental technology platform CaaStle has launched BORROW, designed to help retail brands offer a transactional rental experience that is fully integrated into their website. The solution gives retailers a way to rent items to shoppers and also allows consumers to make a purchase if they like it.

Shipping Costs 203

Shipping Costs Retail B2B Clothing 203

Retail TouchPoints

JUNE 17, 2022

B2B brand discovery platform Product Guru is bringing its online service — which connects brands and retailers — to the real world, with plans for a series of temporary concept stores in London. The stores will be open for six days and merchandised like a retail store, but will only be open to retail insiders. “As

Beauty and Health 259

Beauty and Health Retail Events B2B 259

ChannelAdvisor

AUGUST 12, 2022

B2B marketplaces are more popular than ever and showing no signs of slowing. According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B ecommerce. What is driving this growth?

eCommerce 85

eCommerce B2B Shipping Costs Multichannel 85

Retail TouchPoints

JUNE 20, 2022

The world has entered the next frontier of a commerce technological revolution. Savvy retailers will profit by linking brand pages from their metaverse location to existing websites. Move over real life; the metaverse is here. Welcome to the Metaverse.

Retail 303

Retail Automotive Fashion B2B 303

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. Becoming proficient at navigating these obstacles is key to protecting retail profits. Five Key Automated Threats Impacting Retailers’ Bottom Line. Bad Bots are Siphoning Profits.

Payment Services 302

Payment Services Merchant Services Retail Gifts 302

Retail TouchPoints

SEPTEMBER 8, 2023

Fashion retailer Rue21 is bringing a new CIO on to its revamped leadership team. He will be responsible for the strategic planning and execution of Rue21 business applications and operations, integration of ecommerce and back-office platforms, B2B and B2C initiatives and maintenance of retail.

Fashion 248

Fashion B2C B2B Customer Experience 248

GetElastic

OCTOBER 15, 2018

Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. It’s either innovate or die.

B2B 167

B2B eCommerce Merchant Services B2C 167

Pivotree Blog

NOVEMBER 28, 2023

Report from Pivotree and Spryker revealed 90% of respondents have seen increase in demand for digital B2B buying experiences in past two years TORONTO – November 28, 2023 – Pivotree Inc. Developed by WBR Insights and B2B Online, the report surveyed 100 leaders from B2B companies across the U.S. and Canada.

B2B 52

B2B Supplies B2C Technology 52

Retail TouchPoints

JUNE 9, 2022

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. In the end, consumer goods and retail companies are shining examples of why CX and EX are inextricably linked. And it doesn’t stop there.

Consumer Goods 238

Consumer Goods Consumer Retail B2C 238

365 Retail

SEPTEMBER 13, 2023

B2B commerce underwent a significant revolution during the pandemic as many buyers were forced to look for alternative suppliers online. Roland Palmer, General Manager of UK, Benelux & Nordics, Alibaba Group Online B2B marketplaces are one means of helping businesses overcome such challenges. Livestreaming is one such technology.

B2B 52

B2B Events Order Fulfillment Technology 52

Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility. Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility.

eCommerce 234

eCommerce Shipping Costs Retail Recommendation 234

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

Small Business Retail 259

Small Business Retail Supplies Retail B2C 259

Retail TouchPoints

JANUARY 9, 2024

As the Head of Supply Chain for Alibaba ‘s North America B2B business, Yikun Shao is right in the thick of it. With no end in sight to the challenges battering the global supply chain, Shao spoke with Retail TouchPoints about how companies, and small businesses in particular, can adapt and thrive in this volatile environment.

Supplies 259

Supplies Shipping Costs Small Business Retail Recommendation 259

Retail Technology Review

AUGUST 10, 2021

OroCommerce, the B2B eCommerce solution, has completed its SOC 2 Type II audit, performed by KirkpatrickPrice. .

B2B 190

B2B eCommerce Platforms eCommerce Internet Retail 190

ChannelAdvisor

AUGUST 12, 2022

B2B marketplaces are more popular than ever and showing no signs of slowing. According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B e-commerce. What is driving this growth?

eCommerce 59

eCommerce B2B Shipping Costs Multichannel 59

Retail Technology Review

OCTOBER 19, 2021

B2B suppliers are failing buyers, new research has found, with 52% of e-commerce sites not fully meeting expectations.

eCommerce 142

eCommerce B2B Internet Retail Supplies 142

Retail TouchPoints

AUGUST 10, 2023

With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting daily from the mountaintops about its potential to revolutionize the retail industry. One of the most common examples of AI in the retail industry today is in the use of chatbots to provide customer support.

Shipping Costs 240

Shipping Costs eCommerce Customer Experience Recommendation 240

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion. The Wayfair.

Webinar 273

Webinar Payment Services Shipping Costs Retail 273

Pivotree Blog

APRIL 20, 2023

(TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions and services, today announced it will be attending B2B Online 2023, on May 1-3, 2023 in Chicago, showcasing the latest technology in commerce, supply chain and data management.

B2B 52

B2B Supplies Management Technology 52

365 Retail

MARCH 19, 2024

Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth. Visit Hokodo to download the full report.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

Groove

FEBRUARY 9, 2022

Here at Groove Commerce, we’re committed to the belief that a business’s strategy should drive its technology decision. Its features support high traffic sites and help to manage extremely large orders, making the platform suitable for not only D2C retailers but also B2B wholesalers. Supports B2B and D2C Growth.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Retail TouchPoints

JUNE 15, 2021

Boxed’s ecommerce platform, which the company calls a ”curated, mobile-first, basket-building shopping experience,” is available for both B2C and B2B customers. The retailer’s average order value is approximately $100 with an average of eight items per order.

B2B 283

B2B B2C eCommerce Platforms Mobile 283

Retail TouchPoints

MAY 2, 2022

According to a study by the Öko-Institut in Berlin, ecommerce overall results in significantly lower carbon emissions than brick-and-mortar retail sales, mostly thanks to savings in heating and electricity. But online purchases still have a significant environmental cost, even if it is lower than that of physical retail stores.

eCommerce 329

eCommerce Shipping Costs B2B Clothing 329

Retail TouchPoints

AUGUST 3, 2020

What about retail, especially the brick-and-mortar variety? While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape.

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

Pivotree Blog

JULY 5, 2023

“The tire distribution industry has seen significant shifts in recent years, including the emergence of private label tires, and advanced use of data, analytics and technology logistics,” said Denis Gallagher, Vice President IT, Groupe Touchette.

B2B 52

B2B Customer B2C Supplies 52

GetElastic

OCTOBER 18, 2019

I recently had a chat with a global B2B practitioner with a global footwear and apparel brand on replatforming initiatives, successful optimization and what trends she as a B2B ecommerce practitioner is thinking about for the rest of this year and beyond. What does successful optimization look like for B2B companies?

B2B 79

B2B Live Chat Mobile Apparel 79

Retail TouchPoints

JANUARY 8, 2024

Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Similarly, 57.8%

Recommendation 236

Recommendation Omnichannel Shipping Costs eCommerce 236