Inflow Insights

OCTOBER 14, 2021

Mobile-first indexing is now Google’s default for all websites. If you want to increase your discoverability in the search engine results pages (SERPs), you need to maximize your desktop and mobile design and speed. People tend to start shopping on mobile devices and complete their purchase on desktop. Integrate live chat.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Fabric Blog

APRIL 22, 2024

The influence of AI and evolving social media shopping trends are accelerating the rate of change in the retail industry. As proof, Forbes lists the “rise of AI” and “social commerce” as two of the four major trends shaping retail this year. Aligned to our core philosophy, fabric OFL is managed by configuration, not code.

Social Media 52

Social Media Merchant Services Order Fulfillment Webinar 52

iVend

JANUARY 12, 2020

Read the Report >> FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.

POS 76

POS B2B Point of Sale Retail 76

iVend

JANUARY 12, 2020

Read the Report >> FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

Read the Report >> FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

Read the Report >> FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.

POS 52

POS B2B Point of Sale Retail 52

Groove

APRIL 1, 2022

Retaining customers in the CPG market is indispensable, and creating a streamlined customer experience is key to retaining existing customers. Dippin’ Dots serves their ice cream products fresh and on dry icy, so it’s important that their customers’ orders arrive not only on time but at the right time, too.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

FastSpring

DECEMBER 18, 2020

This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It When our customers ordered something, they wanted it right away.”.

B2B 148

B2B eCommerce Payment Services SEO 148

GetElastic

NOVEMBER 18, 2019

After this we had a case study from the reliably impressive Dynamic Yield, courtesy of their engaging Iberian Director, Ander Orcasitas, who shared how companies can personalise every customer touchpoint, and optimise for every user in real time. Our next fireside chat was about Delivering a Great Online Consumer Experience.

eCommerce 88

eCommerce Omnichannel Payment Services Demo 88

GetElastic

NOVEMBER 3, 2021

In an age of the digitally-empowered customer, delivering great digital experiences is an essential strategy and business imperative. Mobile mindshift has given consumers a much wider sphere of influence. Meet Elastic Path mobile self-checkout: the first app-free solution to dazzle the masses. Which is fantastic.

Mobile 146

Mobile Payment Services Payments POS 146

Onilab User Guides

APRIL 23, 2019

Magento offers e-commerce entrepreneurs advanced functionality and high level of customization. The platform is tailored to process high traffic volumes and a big amount of data to deliver top-notch customer experience while keeping the sales up and running. Case #1: Increased personalization and better customer experience.

Magento 40

Magento eCommerce Multi-channel Social Media 40

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. The Adyen social media and blog interactions are another place to ask questions and sometimes get instant responses.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Kissmetrics

AUGUST 18, 2020

Other examples include social media, programmatic, and Amazon, each with their own set of quirks and best practices. They prove it by showcasing numerous case studies outlining their results. Look for partnership badges for major search engines and social media platforms on their website. Let’s dive in!

PPC 313

PPC Social Media Multi-channel Mobile 313

Talkoot

APRIL 19, 2021

In this post, I am going to show how custom-designed product information management systems like Talkoot can help you keep up with consumer demands and make the process of publishing and updating product content no more complicated than managing your social media pages. The chaotic impact of high DTC growth on product pages.

Shipping Costs 78

Shipping Costs SEO Social Media Reference 78

Omnisend

DECEMBER 15, 2023

Product advertising is a marketing strategy that attempts to create product demand through promotions across channels, such as email, SMS, television, print, ads, radio, and social media. Digital channels like emails, SMS, SEO, and social media have made this much-needed perspective shift possible.

Outdoor 145

Outdoor Social Media X-cart Channel 145

Kissmetrics

AUGUST 6, 2021

With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. Understand the Customer Journey and Optimize Your Customer Experience Accordingly. One of the first steps to designing a customer retention strategy that works is to understand the customer journey.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Demac Media

JULY 31, 2017

So when they decided to build out a Magento store it didn’t clearly represent their brand or their in-store customer experience. In a short period of time Demac Media was able to achieve off-the-chart growth for Boathouse, driving revenue up 200% year-over-year for the retailer.

Marketing 48

Marketing Magento PPC Apparel 48

ROI Revolution

MARCH 30, 2023

Having this strong foundation in place gave us the confidence to let the campaign run its course and ultimately allowed our team to focus on other areas of our customers’ experiences.” – Marketing Manager at Luxury Fashion Brand Explore the story in the case study. Explore the story in the case study.

Channel 78

Channel eCommerce Fashion SEO 78

Retail TouchPoints

MARCH 22, 2023

In this article, you’ll learn about: The 3D billboard trend; Science and psychology behind 3D ads; How 3D ads are more effective than 2D ads; Benefits of 3D advertising; Brand case studies; and Future outlook of 3D visualization. What is a 3D Billboard?

Social Media 261

Social Media Arts Technology Consumer 261

MagentoBrain

MAY 9, 2023

These themes can be modified using a WYSIWYG editor, allowing store owners to easily customize the look and feel of their online store without the need for technical expertise. It also offers integration with a range of payment gateways and social media platforms, as well as the ability to create custom integrations using its API.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

Demac Media

APRIL 10, 2018

Arguably, one of the biggest reason REST has grew in popularity is due to its ease of use, and the fact that its lightweight relative to its XML counterpart making it accessible to much broader set of clients and tools from mobile. However, there are ways of sanitizing data on your end to limit the cases where this could be a problem.

Merchant Services 47

Merchant Services eCommerce Magento Information 47

BigCommerce

MAY 4, 2018

UX Case Study: Modern Ecommerce Design with Exxel Outdoors. From product pages that rank highly for both text and voice search, to enviable mobile conversion rates (and an even better checkout workflow), Kelty is winning consumer hearts and minds from their much larger competitors. Get it via your mobile device.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kissmetrics

JULY 7, 2021

When do we actually achieve a great customer experience in our brands ? When a customer has a great experience with you, they are more likely to come back and buy again. Social media, mobile apps, in-app ads, artificial intelligence, augmented reality, and more have promised to help us put experience at the forefront.

eCommerce 271

eCommerce Webinar eCommerce Marketing Books 271

UpSellIt

SEPTEMBER 8, 2023

Next, outline your calendar with important dates so you can roadmap the release of promotional emails, special marketing material, and social media announcements. Segment new customers on-site and invite them to sign up for early access to Black Friday deals. Get shoppers excited for when the time arrives.

Marketing 132

Marketing Shipping Costs Recommendation Social Media 132

Kibo

NOVEMBER 1, 2021

When Google mapped the post-pandemic shopping journey, they found that consumers use multiple online and offline sources to research products, including search engines, online video, social media, in-store browsing, TV ads, word of mouth, and more. Source: Google.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Kissmetrics

MARCH 16, 2018

Social media traffic in general? In a recent case study, Intronis , a cloud backup and data protection company, implemented direct mail efforts to reach big clients. Meaning Microsoft got a fully custom experience directly targeted to their specific wants and needs, rather than a generalized idea of those pain points.

Marketing 249

Marketing Mobile PPC Games 249

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. That’s the case for our first brand, sustainable drinkware company, BrüMate.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

eCommerceFuel

APRIL 13, 2018

And you said you did a tech adoption case study for it. ” Was it…what was the case study? Jake : So one of my favorite books is a book called “Diffusion of Innovations,” by a guy named Everett Rogers, and he studied why people adopt technology. But, you know… Mobile Device Usage.

Marketing 31

Marketing Books Payment Services WooCommerce 31

BigCommerce

JUNE 5, 2018

Best Customer Experience Design. The best overall ecommerce website design is awarded to sites that succeed in creating a great user experience, branding consistency, mobile responsive and friendly UX, and quick checkout. Overall, an excellent case study for what the BigCommerce platform offers at its best.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

Retail TouchPoints

SEPTEMBER 20, 2022

The webinar series will feature advice and insights from top industry experts and retail executives across 20 deep-dive webinars, supplemented with newly released research, use case examples and retailer case studies. Customer Experience. Omnichannel Strategies. Register for #RSP22 here. .

Webinar 215

Webinar Omnichannel Payments Payment Services 215

Ecommerce Platforms

DECEMBER 20, 2021

Enhance The Customer Experience. To stay ahead of your competitors, it’s essential to keep customers happy by providing an excellent customer experience. From the convenience of one account dashboard, you and your customers can view each customer’s orders, quotes, returns, etc.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

Omnisend

APRIL 20, 2021

Understanding the reasons why customers abandon their carts along with the best ways to address those issues could be just what your business needs for a boost in profit. Check out this case study to see how they did it. Wishlists benefit the customer experience, because unlike carts, a wishlist will be kept longer.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

Ecommerce Platforms

NOVEMBER 11, 2019

This way, it’s far much easier to reach out to your target audience say, via social media platforms. At other times, big brands mutually agree to merge up to give loyalty rewards to their esteemed customers. . The Apple and Nike partnership is such a brilliant real-life scenario for this case in point. Starbucks Rewards.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? Social proof is another key marketing tactic for websites that boost conversions.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

OrderDynamics

MARCH 8, 2019

Axel came prepared with plenty of touching videos, as a case study in the emotional appeal of retail. This from the visual identity, website, social media side, cups, lids, and full pickup experience. A final key perspective Rodrigue left with the audience is that mobile is here – help it flourish.

Omnichannel 50

Omnichannel Retail Multi-channel Mobile 50

BigCommerce

FEBRUARY 27, 2018

Word of mouth marketing (WOMM), also called word of mouth advertising, is the social media era’s version of simple word of mouth. Many best practices and marketing tactics encourage natural word of mouth, but campaigns — particularly on social media — can have the explicit aim of promoting an online business’ social exposure.

Social Media 410

Social Media Marketing Payment Services Reference 410