Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 263

Technology Retail Customer Experience Presentation 263

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Scott Palmer, Chief Operating Officer, Spikeball Inc.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Today, companies are either disrupting or they’re being disrupted.

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Supplies Shipping Costs Travel Multi-channel 248

Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June. 8 has explored to support future experience innovation. “A A startup within Store No.

Presentation 225

Presentation Operations Consumer Technology 225

Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences. The Power of Post-Purchase Experience.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

Retail TouchPoints

JULY 19, 2021

The premise and experience is called “SmartCommerce” — and it’s powered by connected devices and packaging that activate digital media and advertising moments across the entire product lifecycle — from the warehouse to a customer’s shopping cart. This enables greater insight and accuracy at every stage of the product lifecycle.”

eCommerce 298

eCommerce Supplies Consumer Customer Retention 298

Retail TouchPoints

NOVEMBER 20, 2020

19 conference call with analysts. While Macy’s has had to close its store in the Cielo Vista Mall in El Paso, Texas, due to a surge in cases in the area, the retailer is continuing to use this and another shuttered location as dark store fulfillment centers. “We COVID-19 cases spiking in communities across the U.S.

Omnichannel 152

Omnichannel Fulfillment Operations Customer 152

GetElastic

OCTOBER 4, 2018

Key Takeaways: B2B buyers demand remarkable customer experience. There is no hiding from the truth: today’s buyers are demanding contextual and personalized buying experiences, rich with product information, relevant pricing and recommendations, and frictionless fulfillment options. How does one innovate?

B2B 162

B2B Workshop Electronics B2C 162

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Customers love content,” Alland said. Digital and store appointments help fulfill the luxury promise.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Customers love content,” Alland said. Digital and store appointments help fulfill the luxury promise.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Most of the technology showcased at the conference were essential tools and solutions – cryptocurrency wallets, exchanges, and bridges. Talk to Pivotree about how you can extend your Web2 customer experience into Web3.

Cryptocurrencies 52

Cryptocurrencies Supplies Events Technology 52

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers?

Mobile 223

Mobile PayPal Consumer Customer Loyalty 223

Retalon

JULY 4, 2018

We’ll focus on how Retalon predictive analytics can convert data to tangible actions, building a consistent experience for your customers, and stay agile and flexible enough for such a dynamic reality in multi-channel retailing. Lack of organizational alignment and business rules for compensation/incentives by channel.

Channel 32

Channel Shipping Costs Customer Multi-channel 32

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers.

Consumer 294

Consumer Omnichannel Leisure Supplies 294

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Experiences are data-driven, machine-learned and responsive across a plethora of new engagement methods. Unlock trapped value.

eCommerce Platforms 103

eCommerce Platforms eCommerce Customer Experience Improvements 103

RetailMinded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

Payment Services 52

Payment Services Retail Supplies Merchant Services 52

ChannelAdvisor

DECEMBER 9, 2016

Discover how to boost your performance with the right listing, pricing and fulfillment strategies for Walmart shoppers. Other breakout sessions will show you how to ensure greater return on eBay, improve the customer experience through delivery, leverage hyperlocal and get ready for the future of Google and its implications for e-commerce.

eCommerce 40

eCommerce Events Fulfillment Mobile 40

ChannelAdvisor

APRIL 18, 2018

Should you allocate more budget to advertising and less to fulfilling? Should you leverage Fulfillment by Amazon (FBA) or pack products yourself? Fulfillment. Here are a few highlights: As Amazon continues to disrupt numerous industries , sales, digital marketing and fulfillment will all kick into even higher gear.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. What Is IRCE? Too Fast?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. According to research by eMarketer , click-and-collect sales jumped by 104.5% from 2019 to 2020.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

JUNE 11, 2020

He shared details of the company’s successes, priorities and future objectives during the company’s Engage Digital conference, a virtual adaptation of its annual user event. Today’s consumers are agnostic to channels. Rethinking Required For Stores, Planning And Customer Experience. The role of the store will adapt.

Consumer 284

Consumer Omnichannel Payment Services Fulfillment 284

RetailMinded

JULY 29, 2023

Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences. Retailers must continuously update all their channels so customers can access the same information across different platforms. Zoom For virtual meetings, Zoom is an excellent tool.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences. Retailers must continuously update all their channels so customers can access the same information across different platforms. Zoom For virtual meetings, Zoom is an excellent tool.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Retail TouchPoints

FEBRUARY 1, 2022

Hughes will take the stage at the Retail Innovation Conference & Expo to explore why consumer connection is so often lost in the digital realm, and how brands and retailers can tap a tactical scorecard to help them assess and enrich personal relationships. Registration is now open for the Retail Innovation Conference & Expo.

Consumer 205

Consumer Travel Social Media Retail 205

Retail TouchPoints

AUGUST 11, 2022

“We opened our first store in 2016, so physical retail has always been part of the strategy for our brand to grow,” explained Sheriff during a session at the Retail Innovation Conference & Expo. All digital platforms and stores aim to fulfill this vision by creating an aesthetic of comfort, relaxation and everyday luxury. “We

Omnichannel 248

Omnichannel Social Media Arts Channel 248

MagentoBrain

APRIL 3, 2023

But with the right hosting provider, installation process, and customization tools. That fulfills the requirements of a business and its clients. Customizing Magento eCommerce A wide range of customization options to help you create a unique online store that meets your specific needs.

Magento 52

Magento Payment Services eCommerce Shipping Costs 52

eCommerceFuel

JULY 21, 2017

New post from eCommerceFuel : Amazon’s BOOST Event was the first annual FBA (Fulfilled By Amazon) conference for sellers on the platform. Seller-Fulfilled Prime is also growing rapidly, and we discuss whether that’s a good thing for sellers, or just a smart play by Amazon. A Big Push for Seller Fulfilled Prime.

Events 34

Events Fulfillment Multi-channel Shipping Costs 34

OrderDynamics

MARCH 22, 2018

Furthermore, Ben highlighted his commitment to physical retailing stating that at M.Gemi they “believe that the physical experience is an essential piece of the customer experience today.” Customers want to interact, with the physical product. Correction, this would be more of a traveling order fulfillment story.

Retail 57

Retail Travel Multi-channel Merchant Services 57

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. You get to run campaigns on channels like email, social media, live chat, phone calls, web conferencing, and self-service customer portals.

Social Media 129

Social Media Management Multi-channel Mobile 129

eCommerceFuel

DECEMBER 2, 2016

So, in our case, we knew how to build brand, we knew how to build systems and processes to support, from an operational perspective, to support a multi-channel business from warehousing, customer experience, fulfillment, the e-commerce technology and all that. What we had no experiences in, was product.

Outdoor 40

Outdoor eCommerce Shopping Carts Definition 40

BigCommerce

FEBRUARY 27, 2018

Paid acquisition through channels such as Facebook, Instagram and Google have become significantly more competitive, which is putting increasing pressure on brands’ gross margins (when considering customer acquisition costs). Create An Epic Experience First. Go above and beyond for the customer.

Social Media 410

Social Media Marketing Payment Services Reference 410