Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. How to Stay on Top of Operations when Selling Everywhere.

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Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. They were initially intended to help people with mobility-related disabilities, but they have been useful for strollers, bicycles and hand trucks as well. Listen to what your customers are saying.

Consumer 247

Consumer Merchant Services Social Media Technology 247

RTP blog

MAY 9, 2018

The 2018 Retail Innovation Conference has come and gone, but not without showcasing its fair share of content and insights from some of today’s greatest industry minds. More than a decade later, the retailer began making investments in mobile even as most companies were losing money on the channel.

Fashion 150

Fashion eCommerce Mobile Definition 150

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference.

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Supplies Shipping Costs Travel Multi-channel 250

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

JUNE 27, 2023

“We’re seeing retailers link up directly with publishers and media companies, and so we’ve seen an increasing number of streaming TV partnerships,” said Andrew Lipsman, Principal Analyst for Retail and Ecommerce at Insider Intelligence during a recent session at the Retail Innovation Conference and Expo (RICE).

Retail 242

Retail White Paper Customer Experience Marketing 242

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. For brands that decide to really focus on growing digital channels, they’ve realized they can compete with even the buzziest digital-native brands. Seamless Customer Experience Wins.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Retail TouchPoints

OCTOBER 24, 2023

That’s exactly what attendees at Advertising Week NY did last week as thousands of marketing and brand executives descended on the former Manhattan Mall in midtown for the annual conference and trade show. It doesn’t look like a commercial or an ad, he just looks like a guy with a TikTok channel creating content.

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Food and Beverages Workshop Games Consumer 252

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? 17 with more great sessions, provided valuable insights into the mindset of today’s shoppers.

Consumer 297

Consumer Omnichannel Leisure Supplies 297

Retail TouchPoints

JULY 7, 2022

billion mobile augmented reality (AR) users by 2024 Players on Roblox, a well-known gaming metaverse, posted nearly 10 billion hours in playing time in Q1 2021, with players averaging 156 minutes per day . Then have those team members present their experiences to the broader group. There are so many new reports and webinars.

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Article Webinar Marketing Definition 246

Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Most of the technology showcased at the conference were essential tools and solutions – cryptocurrency wallets, exchanges, and bridges. Talk to Pivotree about how you can extend your Web2 customer experience into Web3.

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Cryptocurrencies Supplies Events Technology 52

Retail TouchPoints

AUGUST 23, 2022

Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ecommerce and digital marketing roles at brands like Coca-Cola and Unilever.

Marketing 223

Marketing Beauty and Health eCommerce Consumer 223

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

Retalon

JULY 4, 2018

We’ll focus on how Retalon predictive analytics can convert data to tangible actions, building a consistent experience for your customers, and stay agile and flexible enough for such a dynamic reality in multi-channel retailing. Lack of organizational alignment and business rules for compensation/incentives by channel.

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Channel Shipping Costs Customer Multi-channel 32

Steve Dennis

OCTOBER 9, 2017

For consumers, it’s simply “commerce,” and retailers that want to thrive, or survive, need to fully embrace a one brand, many channels strategy. I recently attended shop.org , the annual conference historically focused on digital commerce. Clearly, more and more, it’s just commerce now.

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eCommerce Channel Books Download 103

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. We are riding an “experience business” wave. Hold the anchovies!”

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Customers love content,” Alland said. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

Retail TouchPoints

SEPTEMBER 8, 2020

Olivela , a digitally native, mission-based retail platform, is emphasizing its key differentiators as a way to forge stronger relationships with customers and reach new audiences across channels. Customers love content,” Alland said. Olivela IRL successfully meets consumers’ content cravings.

Consumer 130

Consumer Beauty and Health Social Media eCommerce 130

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Personalization typically equates to segmentation, categorizing a customer’s buying pattern, profile, and behaviors.

eCommerce Platforms 103

eCommerce Platforms eCommerce Customer Experience Improvements 103

Steve Dennis

JANUARY 26, 2019

Every year, for the better part of a decade, we have heard speakers talk about how the the channels are blurring, how we are moving to a mobile-first customer journey, how important it is to root out friction in the customer experience, how data must be leveraged to provide a more personalized experience and on and on.

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Vend eCommerce Events Channel 98

Sailthru

SEPTEMBER 13, 2017

It’s easy for a marketer to walk into an industry conference and hear all about how other brands are planning to personalize. To help marketers get a better handle on those questions, Sailthru has recently completed in-depth research into the personalization efforts and customer experiences of 100 global retail brands.

Retail 60

Retail Shopping Carts Mobile Recommendation 60

Liveintent

NOVEMBER 1, 2018

Yes, marketers, brands, and customers are looking around them and realizing that nothing is the same as it once was. The advertising process has transformed, the buying process is now spread across channels, and the only way to truly understand it is by manipulating great works of fiction! But not just yet!

Social Media 54

Social Media Retail Mobile Presentation 54

ChannelAdvisor

DECEMBER 9, 2016

You’ll want to hear Google’s mobile marketing expert discuss his top tips for measuring and converting, and discover why “Your Biggest Opportunity Is Your Smallest Moment.”. Or perhaps you’re experimenting with where and how to get better results when selling on Amazon. appeared first on Channel Advisor.

eCommerce 40

eCommerce Events Fulfillment Mobile 40

RetailMinded

JULY 29, 2023

The emergence of the internet and mobile devices has empowered customers with swift and effortless access to extensive information. Consequently, this shift has reshaped the dynamics of power between brands and consumers, granting customers an unprecedented array of choices.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

The emergence of the internet and mobile devices has empowered customers with swift and effortless access to extensive information. Consequently, this shift has reshaped the dynamics of power between brands and consumers, granting customers an unprecedented array of choices.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Blue Acorn

MARCH 4, 2019

The opening remarks of the ShopTalk Day 1 Keynote set the stage for the rest of the conference: the systems and strategies that today’s retailers and brands are implementing are designed to connect people and personalize interactions and experiences. Ramsey joined Macy’s last year with the goal of reinventing the customer experience.

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Presentation Mobile Social Media Clothing 40

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. Get it via your mobile device.

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Workshop Presentation Payment Services Merchant Services 419

ChannelAdvisor

APRIL 18, 2018

Rather than diving straight into a deep-dive of the current state of the e-commerce industry, he started by asking the audience what they’d like to hear via the Catalyst mobile app. Case in point: After one ChannelAdvisor customer turned to FedEx to get its deliveries to doorsteps faster, the seller’s eBay sales doubled in less than a month.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. That customer is three times more valuable to us than a single-channel customer.”

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Omnichannel Payment Services Shipping Costs Fulfillment 130

MagentoBrain

APRIL 3, 2023

Customization: Offers a wide range of customization options. Mobile responsiveness: This is mobile-responsive, meaning that your online store will look and function great on all devices. Including catalog management, order management, payment and shipping integrations, and mobile responsiveness.

Magento 52

Magento Payment Services eCommerce Shipping Costs 52

Retail TouchPoints

MAY 26, 2023

Then join us at the Retail Innovation Conference and Expo June 13-15, 2023 in Chicago. Cosmetics has integrated its new NFT-based loyalty play — called The Lab and available only to the highest tier of Beauty Squad members — directly into its existing mobile app.

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Arts Gifts Events Omnichannel 243

Retail TouchPoints

AUGUST 11, 2022

“We opened our first store in 2016, so physical retail has always been part of the strategy for our brand to grow,” explained Sheriff during a session at the Retail Innovation Conference & Expo. Action: Conduct deep customer research and analysis to understand what makes your target audience tick. What channels do they use?

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Omnichannel Social Media Arts Channel 251

Retail TouchPoints

JUNE 23, 2020

Voice commerce, a subset of conversational commerce, allows customers to purchase products and services. using a combination of mobile devices, smart home devices and voice commands. While this number doesn’t sound impressive, “what I always point out to people is [that] mobile only accounts for 3% of retail sales right now.

eCommerce 278

eCommerce Customer SEO Mobile 278

Kissmetrics

MARCH 16, 2018

He couldn’t reach the prospects he needed through typical marketing channels. At a marketing conference, they unveiled their strategy of ABM and how they targeted 26 different accounts : Using dynamic landing pages, they optimized each one for a different account. Attend a conference prepared for selling. They don’t have a plan.

Marketing 249

Marketing Mobile PPC Games 249

Liveintent

OCTOBER 15, 2019

But did you know there’s a logged-in, global media channel that reaches roughly a billion more users than Facebook in the United States and where people spend and average six hours per day? That media channel is email. Think “mobile-first.” If not, the customer experience will suffer.

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Mobile Presentation Channel Customer Experience 83

BigCommerce

JULY 9, 2018

The platform was expensive, resource-heavy to maintain, and took an incredible amount of customization and time to provide the type of exceptional customer experience Skullcandy was committed to providing shoppers. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

BigCommerce 158

BigCommerce Games eCommerce Mobile 158

GetElastic

JANUARY 10, 2018

Customers expect to interact with B2B brands across many touchpoints including web, mobile, in-app, social, as well as in person. B2B marketers must be prepared to meet their customers via any touchpoint. Even more than in B2C, B2B customer interactions must be choreographed under a single, strong, trustworthy brand experience.

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B2B Multi-channel B2C Customer Experience 141