Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 248

Payments Payment Services Customer Experience Social Media 248

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In this article, we will share five tips for building a successful loyalty program for your store.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. A poor returns policy means many customers will move to your competition. .

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

365 Retail

NOVEMBER 14, 2022

However, if you really want to get ahead of the trend and guarantee a busy retail season, here are some of the top tips to maximise sales: . You can always make your life easier by investing in inventory management software, especially if you are selling through multiple channels like Shopify or eBay. Inventory management is key.

Payment Services 58

Payment Services Shipping Costs Merchant Services Order Fulfillment 58

Kissmetrics

FEBRUARY 22, 2021

Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Establishing an Involvement Level Impacts Customer Retention.

Customer Retention 279

Customer Retention Document Improvements Information 279

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

JANUARY 18, 2022

Here’s the thing: Direct-to-consumer (D2C) brands are missing out if they’re not utilizing the full potential of transactional emails. On top of that, 64% of customers find order confirmation emails the most valuable of all email communications they receive from a brand. Here are 4 tips to help you to get 110% out of these emails.

Shipping Costs 63

Shipping Costs Merchant Services Shipping Customer Retention 63

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. New Look Stores.

Consumer 94

Consumer Retail Social Media Payment Services 94

BigCommerce

SEPTEMBER 21, 2018

By partnering with trusted influencers and high authority websites, you can improve your reputation and build consumer confidence. We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. Know your customer retention rate.

eCommerce 344

eCommerce Customer Retention Payments Management 344

ChannelAdvisor

MARCH 24, 2021

See these top finance tips to keep your business growing and establish a healthy bottom line. . While reaching new customers is always important, too often e-commerce businesses overlook the value of what they already have — their existing customers. . When you do bring in a new customer, you want to make sure they stick around.

eCommerce 71

eCommerce Blog Payment Services Shipping Costs 71

lateshipment

JULY 17, 2020

Running re-targeting ads on social media could do the trick, but if you want to kick things up a notch, here are some techniques and tips to keep in mind. . Why focus on customer retention , and not just increasing the number of new visitors? For this to happen, you need to combine the right channels. Think Ahead.

Customer 237

Customer Shipping Costs eCommerce Customer Retention 237

ChannelAdvisor

MARCH 29, 2021

See these top finance tips to keep your business growing and establish a healthy bottom line. . While reaching new customers is always important, too often e-commerce businesses overlook the value of what they already have — their existing customers. . When you do bring in a new customer, you want to make sure they stick around.

eCommerce 64

eCommerce Blog Payment Services Shipping Costs 64

Omnisend

OCTOBER 8, 2020

This time around, it was a one-day digital summit focused on tips and best practices to get your store ready for the holiday season. Mat Bingham shared great tips on how to get creative on-site and how to stay ahead of the competition before, during, and after the holidays. Reading Time: 6 minutes.

eCommerce 148

eCommerce Shopify Events Customer Retention 148

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  It’s not just about technological advancements such as AI audio transcription for instant customer support and sales, but more about changes in customer expectations.  Not anymore.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Fabric

MARCH 14, 2023

In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Smile.io

JULY 7, 2023

Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. According to our data at Smile.io , on average, the top 10% of customers spend 2 times more per order than the lower 90%. Blog Mike Rossi 2.

Customer Retention 86

Customer Retention Blog Customer Experience Jewelry 86

Algopix

AUGUST 30, 2023

Podcasts have emerged as a dynamic medium that offers a unique blend of convenience and depth for consuming information. Staying Abreast of Industry Trends The eCommerce landscape is in a constant state of evolution, with trends and consumer preferences shifting rapidly. eCommerce podcasts serve as exactly that.

eCommerce 108

eCommerce Shopify Information Technology 108

Smile.io

FEBRUARY 12, 2024

  Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can. Email marketing surpasses all other marketing channels in driving purchases. Let’s explore five steps for using email to nurture interest and win customer loyalty.   Trust equals sales.

eCommerce 79

eCommerce Marketing Customer Loyalty Multi-channel 79

Smile.io

FEBRUARY 4, 2020

Once you are able to answer who your ideal customers are and how they align with your brand, you’ll be able to focus on a few strategies to help you find, acquire, and retain customers to turn them into members of your loyal customer base. In this article, we’ve outlined seven tips to help you get started!

Customer 49

Customer PPC Social Media Merchant Services 49

SellBrite

JANUARY 5, 2021

Whether or not you like to read what people think of your products or services, consumers do. Nearly all American consumers, anyway — even when they’re shopping online. That number jumps to 30% for consumers age 18–44.” In order to keep your handling time as short as possible, here are some tips to consider. Be organized.

Payment Services 160

Payment Services Shipping Costs Shipping Improvements 160

Smile.io

MAY 4, 2022

Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking. With so many online retailers and product reviews to read over, consumers are more informed than ever before. Use this as an opportunity to turn that customer into a repeat buyer. Offer multi-channel support.

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Payoneer

FEBRUARY 22, 2023

However, despite the coronavirus pandemic’s boost, eCommerce in Nigeria faces several challenges, including inadequate logistics infrastructure, limited payment options, high shipping costs, and low consumer trust. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Demac Media

SEPTEMBER 12, 2017

You might be putting your company and your customers at risk through your marketing practices. Data breaches in 2016 were up 40% year over year , and email security in particular is putting your company, and consumers, at risk! Essential Email Marketing Security Tips from a World-Leading Expert.

Marketing 43

Marketing Telecommunications Multi-channel Mobile 43

Omnisend

APRIL 26, 2021

From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online. Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. What is Furniture Ecommerce?

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

ESW

JULY 1, 2019

You can convince consumers that your products will make them happier with a more sophisticated website. 67% of consumers say that the quality of a product image is ‘very important’ in selecting and purchasing the product.” “People are wired to value images,” says Michael Del Gigante , President and Creative Director at MDG Advertising. “67%

Small Business Retail 60

Small Business Retail Customer Retention Accessories Magazine 60

Smile.io

MAY 23, 2023

” - Benedicte Engen, Founder of Viking Waffles Whether consumers are drawn in by the convenience and portability of the waffles, or the great taste and exciting flavors, there’s something for everyone. Customers love sharing their unique waffle recipes and what draws them to the brand.  

Beauty and Health 70

Beauty and Health Social Media Customer Retention eCommerce 70

Omnisend

MAY 22, 2020

Key Takeaways: Consumers expect marketing relevance, and retailers need to deliver it. Focus on optimizing opportunities in each area of the customer journey. Key Takeaways: It is critical retailers take advantage of the top channels for acquisition and engagement, such as Google, Facebook, Instagram, and Youtube.

SEO 78

SEO Customer Retention Events Channel 78

lateshipment

FEBRUARY 3, 2023

Thus, it is clear that while acquiring new customers is important, retaining existing ones is often more profitable and cost-effective in the long run. Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Still not convinced?

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Smile.io

OCTOBER 25, 2023

Launch your loyalty program in minutes LAUNCH A BRANDED LOYALTY PROGRAM FOR YOUR ECOMMERCE BRAND Get Started How to set up a loyalty program Through a Smile loyalty program , you can offer rewards, discounts, or other incentives as a way to acquire, engage, and most importantly retain customers. Do you use a lot of emojis?

Shopify 72

Shopify Social Media Blog eCommerce 72

Smile.io

MARCH 24, 2020

We have the perfect solution, and it’s called customer retention and community building. During these slow sales periods is the perfect time for you to focus on increasing customer retention and building out your brand community. It's important to motivate your customers to join, engage and share your brand.

Customer Retention 47

Customer Retention Social Media Shipping Costs Web Design 47

SellBrite

MARCH 28, 2017

Print drives consumers to websites, where most consumers are now very comfortable taking the SKU #s found in a print catalog and then going online to order from retailer’s website. Of course, there are still many consumers who prefer ordering over the phone with a retailer’s 800#. Harris: “How do you measure success?”.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

Smile.io

NOVEMBER 10, 2021

Key metrics related to your customers can give you critical insight into why your sales figures are in their current state. If you want to improve your bottom line, you need to really understand the customers of today, so you can attract them, retain them and develop them. It’s cheaper to retain customers than acquire new ones.

Customer 69

Customer Customer Retention Customer Experience Customer Data 69

Korona

NOVEMBER 30, 2022

Ensure you communicate the right messages, set the right discounts, and sell on the right channels. Many people make more purchases during the holiday season, and discounts are a great way to attract consumers to your store. This significantly reduces the expense of acquiring new customers and increases customer retention.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

SellBrite

SEPTEMBER 27, 2017

Buyer personas are created by companies and represent fictional examples of their core customers. Businesses use these personas to make key marketing decisions, like what their messaging should be, what marketing channels they should use, and how much they should spend on acquisition efforts. Financial Value.

eCommerce 125

eCommerce Customer Social Media Information 125

Smile.io

MARCH 24, 2020

We have the perfect solution, and it’s called customer retention and community building. During these slow sales periods is the perfect time for you to focus on increasing customer retention and building out your brand community. Optimizing your web experience is a must to keep customers coming back all year long.

Customer Retention 36

Customer Retention Web Design Social Media Shipping Costs 36