Optimizely

JUNE 21, 2018

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. All your customers care about is having a fantastic buying experience. This customer experience, though, needs to be right for your brand.

Workshop 312

Workshop Travel Channel Customer Experience 312

Ecommerce Platforms

AUGUST 15, 2022

Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference. Make it Big” is a yearly ecommerce conference hosted by BigCommerce, one of the most popular ecommerce platforms on the market. . When is it? How much does it cost? What is “Make it Big 2022”?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. Conquering High-Risk Verticals with Influencer Marketing. How to Attract, Convert and Retain Your Customers.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

BigCommerce

MAY 4, 2018

The chatter was a mix of ecommerce technicalities, marketing strategies and a bunch of “I haven’t seen you in forever!”. Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. What Is IRCE?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Groove

DECEMBER 7, 2023

Whether you're a seasoned retail leader or fresh entrepreneur, Etail West 2024 provides a proven platform to connect with peers, network with potential partners and customers, and gain invaluable insights from a diverse range of speakers, sessions, and workshops. Our booth is located at the center of the floor.

Events 195

Events Social Media Workshop Download 195

Retail TouchPoints

APRIL 29, 2022

The session, Activating In-Store Communities with Events, Experiences and Inclusion, will take place on May 11 at 10:30 a.m. The Cannabis Pop-Up Experience. A digital mockup of the Cannabis Pop-Up Experience. CPG and DTC brands are exploring new ways to build customer engagement across all channels. Central time.

Payments 236

Payments eCommerce Events Payment Services 236

Kissmetrics

MARCH 30, 2018

But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen. Google defines it as: “ensuring retailer marketing strategies are geared toward enabling customers to convert on any channel.”.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

GetElastic

OCTOBER 4, 2018

The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. Key Takeaways: B2B buyers demand remarkable customer experience. It continues to grow, and no business is off limits.

B2B 162

B2B Workshop Electronics B2C 162

365 Retail

SEPTEMBER 27, 2022

A comprehensive exhibition at IRX will showcase the latest technologies and solutions to transform digital offerings, improve functionality and customer experience. The retail environment is evolving at an incredible rate with convenience, value and customer demands driving developments.

Workshop 52

Workshop Events Retail Customer Experience 52

Retail TouchPoints

OCTOBER 5, 2022

After identifying a purpose for planning a pop-up experience, Mardi Najafi, VP of Retail Strategy and Design at FIGUR3 leads brands through the early planning stages. “[We] With marketing, this is where you can probably be really savvy and tap partnerships, but you do want to have some budget allocation for that.”.

Arts 191

Arts Home Furnishings Consumer Workshop 191

365 Retail

MARCH 7, 2022

Akeneo is a global leader in Product Experience Management (PXM) helping businesses with products to unlock growth opportunities by delivering a consistent and compelling product experience across all channels, including e-commerce, mobile, print, points of sale and beyond. For more information: [link].

eCommerce 52

eCommerce Workshop Omnichannel Events 52

MagentoBrain

MAY 23, 2023

Customers who are loyal to a brand are more likely to make repeat purchases, recommend the brand to others, and defend it against competitors. In today's competitive market, building and maintaining brand loyalty is essential to stay ahead of the competition and thrive in the long term.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

365 Retail

JUNE 13, 2022

Additionally, the Hobbycraft team were unable to dynamically make changes to the site or easily create merchandising and content needed to elevate the digital buying experience. The post Astound Commerce and Hobbycraft perfect the art of crafting digital transformation appeared first on 365 RETAIL | Retail Technology News.

Arts 52

Arts eCommerce Hobbies Multichannel 52

RetailMinded

FEBRUARY 13, 2023

Whether it’s redesigning the store interior, creating engaging marketing campaigns, or finding innovative products, there are plenty of creative ways to make your store truly shine. You can also offer workshops and demos to help educate customers and show them the benefit of purchasing your products.

Social Media 52

Social Media Retail Payment Services Workshop 52

Sailthru

APRIL 8, 2019

There seems to be one constant in digital marketing: It’s always going to change, and at an increasingly rapidly pace. There are always new tools and technologies to learn and if that wasn’t complex enough, marketers must also learn how to use the new technologies to enhance those they’re already using.

Workshop 74

Workshop Technology Omnichannel Marketing 74

Steve Dennis

JUNE 28, 2018

Penney and Sears have seen their market values collapse, while Kohl’s, Dillard’s and Macy’s have significantly underperformed the market. They seemed to be believe that they could cost cut their way to prosperity and that mere tweaks to their product offering and customer experience would move the dial.

Retail 76

Retail Department Stores eCommerce Workshop 76

Steve Dennis

FEBRUARY 5, 2018

Third, e-commerce continues to gain overall market share at the expense of brick & mortar. While the growth of online shopping seems to get the most attention, the far more important dynamic is the degree to which most consumers’ shopping journeys start via a digital channel, regardless of where the ultimate transaction is rung.

eCommerce 95

eCommerce Retail Channel Workshop 95

Steve Dennis

JUNE 12, 2018

I wonder if those who continue to promulgate the “death of physical retail” storyline are short the publicly-traded brands in the two biggest retail markets on the planet that continue to defy their thesis? Struggling brands need to learn to treat different customers differently. But it isn’t true.

eCommerce 106

eCommerce Retail Workshop Department Stores 106

GetElastic

MARCH 5, 2019

For one, brands are drawn to them as it provides them with an opportunity to explore new geographic markets without a long-term commitment to a brick-and-mortar location. As with any emerging channel, there are a handful of challenges that can deter brands from creating the perfect pop-up. What needs to be considered?

Small Business Retail 111

Small Business Retail Customer Loyalty Workshop Shopping Carts 111

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

GetElastic

MARCH 5, 2019

For one, brands are drawn to them as it provides them with an opportunity to explore new geographic markets without a long-term commitment to a brick-and-mortar location. As with any emerging channel, there are a handful of challenges that can deter brands from creating the perfect pop-up. What needs to be considered?

Small Business Retail 79

Small Business Retail Customer Loyalty Workshop Shopping Carts 79

FastSpring

JANUARY 26, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level. How CS impacts your ARR, product value, and marketing. And see is playing an integral role in being able to educate internal teams, on the customers pains and gains.

Customer 156

Customer Payment Services Payments Other 156

Steve Dennis

JANUARY 9, 2018

In some cases, capacity must come out of the market to create any chance for decent profits to return. As much attention as e-commerce gets it turns out digital channels’ influence on brick & mortar shopping is far more important for most brands. For information on keynote speaking and workshops please go here.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

ChannelAdvisor

APRIL 18, 2018

Here are a few highlights: As Amazon continues to disrupt numerous industries , sales, digital marketing and fulfillment will all kick into even higher gear. From creating surprising and sensory customer experiences to tipping the traditional marketing funnel on its side, Doug left attendees with a lot of unconventional advice to consider.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

Steve Dennis

DECEMBER 16, 2017

offered up the radical notion that mass, one-size-fits-all marketing would begin yielding to a brave new one-to-one world. Despite years of missteps and hype, some two decades later the business case for greater marketing and experiential personalization remains strong. Peppers (not to be confused with Mr. Rodgers and Dr. Pepper!)

Hobbies 68

Hobbies Workshop Information Marketing 68

BigCommerce

DECEMBER 20, 2017

And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Email Marketing, Automation & AOV. Influencer Marketing. Omni-Channel Management. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

FEBRUARY 8, 2023

billion in volume over the previous year and store brands accounted for $199 billion worth of dollar sales across all the major retail channels, an all-time record. Future markets will need to cater to those demands if they want to connect with audiences. Certainly, rethinking and redesigning the grocery experience carries risk.

Workshop 241

Workshop Consumer Presentation Retail 241

Bryan Eisenberg

OCTOBER 26, 2018

Here is an example : Jeffrey and I are wrapping up a new keynote/workshop for 2019 titled, Revenue Blind Spots: Increase Your Sales with the Persuasive Momentum Framework. This has only become more challenging as consumers and companies move between channels – offline to online and back.

Workshop 170

Workshop Improvements Customer Experience Customer 170

Ecommerce Platforms

DECEMBER 27, 2021

Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. Our research shows that HubSpot is one of the best solutions for marketing today. It even has a free CRM solution and SMS marketing features. Let’s find out.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

Retail TouchPoints

AUGUST 12, 2022

DRESSX Digital garment platform DRESSX partners with brands and retailers to sell versions of garments that consumers can wear virtually within different forums, such as video calls, social channels, dating apps, livestreams, virtual worlds and within gaming environments. Major Names in Retail Invest in Fashion Technology’s Future.

Technology 184

Technology Fashion Retail eCommerce 184

GetElastic

MARCH 14, 2022

Interest in marketplaces & subscriptions as new channels. Now, in order to differentiate in crowded markets, brands have to ensure they are powering consistent experiences across all off these new and emerging touchpoints PLUS drive revenue growth through expansion across geographies, touchpoints, brands, and beyond.

Payment Services 78

Payment Services Multi-channel Payments Workshop 78

Ecommerce Platforms

FEBRUARY 26, 2023

They’re an excellent way to share content in a controlled environment, host events, and encourage conversations between your customers. After all, if you’re reliant on social media channels like Facebook and Instagram to engage with your tribe, you run the risk of losing access to everyone if the platform shuts down.

Payments 104

Payments Social Media Payment Services Events 104

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Sailthru

JANUARY 28, 2018

Editor’s Note: Customer journey mapping is an incredibly useful exercise for many brands to understand and improve the customer experience for its users. But at the end of the day, a customer journey map is just that…a map. To truly impact the customer experience for the better, action must be taken.

Customer 68

Customer Social Media Workshop Customer Experience 68

ESW

MAY 7, 2019

Tina Mulqueen , CEO of Kindred Marketing Company, writes that customer loyalty programs are are shifting toward a new direction. Consumers expect a seamless customer experience along their entire purchase journeys. Consumers expect a seamless customer experience along their entire purchase journeys.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Steve Dennis

JANUARY 13, 2018

As I was SVP of strategy, business development & multi-channel marketing for the Neiman Marcus Group from 2004-08 (most of that time reporting to then CEO Burt Tansky) I have a somewhat unique perspective on what requires intense and urgent focus. Here’s my take: Growing share in a mature and shifting market.

Payment Services 92

Payment Services Multi-channel Workshop Payments 92