Retail TouchPoints

APRIL 29, 2022

That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12. The technology is being provided by DSF member companies Elo Touch Solutions, Sony and Navor. Clicks 2 Bricks.

Payments 246

Payments eCommerce Events Payment Services 246

Retail TouchPoints

JUNE 15, 2023

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes.

Customer Retention 230

Customer Retention Jewelry Outdoor Fulfillment 230

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. Retailers had wanted to do this before as a way to save on labor costs.”.

Payment Services 337

Payment Services Shipping Costs Electronics Fulfillment 337

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Today, companies are either disrupting or they’re being disrupted.

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Supplies Shipping Costs Travel Multi-channel 250

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social. 3:30 PM – 3:50 PM. Wednesday: June 06.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

AUGUST 1, 2023

“Innovation happens in all areas of Walmart, but a lot of the business-unit specific innovation tends to focus on the short- to medium-term,” Balasubramaniam said during a session at the Retail Innovation Conference & Expo in June. 8 has explored to support future experience innovation.

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Retail TouchPoints

NOVEMBER 8, 2021

New technologies such as semantic vector search have made it possible to not only deliver what buyers are searching for but also fulfill their goals. If the website returns all of those results — no, ‘garlic’ is not the same as a ‘salmon fillet’ — you’re getting what you’re searching for and your goal is fulfilled.

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Retail Omnichannel eCommerce Fulfillment 270

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

Payment Services 227

Payment Services Operations Omnichannel Fulfillment 227

Retail TouchPoints

JULY 8, 2020

Even though it had put itself on the block, Brooks Brothers has been investing in modern technologies that would allow it to move forward in the 21 st century. From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said.

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POS Fulfillment Mobile Apparel 174

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 293

Merchant Services Cryptocurrencies Payments Payment Services 293

Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences. The Future of Delivery and Fulfillment.

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Shipping Costs Customer Experience Fulfillment Technology 62

Retail TouchPoints

MAY 16, 2022

The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according to Retail Innovation Conference and Expo keynote speaker Ken Hughes. To really reach today’s customers, retailers need to create loving relationships with them. We’re entering a world where it’s all accessible.

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Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). You want to also offer consumers something that hasn’t been fulfilled by their current options.”

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Retail TouchPoints

JULY 19, 2021

What will change, though, are the experiences that many consumers will expect, and the role that technology and data will play to support fluid, tech-agnostic experiences in the store and beyond. . In fact, the eyewear darling plans to open another three dozen locations by end of this year.

eCommerce 298

eCommerce Supplies Consumer Customer Retention 298

GetElastic

OCTOBER 4, 2018

Key Takeaways: B2B buyers demand remarkable customer experience. There is no hiding from the truth: today’s buyers are demanding contextual and personalized buying experiences, rich with product information, relevant pricing and recommendations, and frictionless fulfillment options. How does one innovate?

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B2B Workshop Electronics B2C 162

Retail TouchPoints

NOVEMBER 3, 2020

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. Technology and retail strategy have been thrust five years into the future as a result of the pandemic. The main messages: Lean in to clienteling, partnerships and regional ambassadors.

Technology 190

Technology Mobile Consumer Customer 190

Pivotree Blog

AUGUST 19, 2022

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. Wikipedia defines Web3 as “an idea for a new iteration of the World Wide Web which incorporates concepts such as decentralization, blockchain technologies, and token-based economics.”

Cryptocurrencies 52

Cryptocurrencies Supplies Events Technology 52

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. For these retailers, SMS text is important for communication and push notifications, but it’s just one of many customer service technologies.

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Mobile PayPal Consumer Customer Loyalty 225

RetailMinded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

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Payment Services Retail Supplies Merchant Services 52

Retail TouchPoints

AUGUST 5, 2020

One sign of the recovery is that the physical conference business is fully functional. I’m speaking at China International Retail Innovation Summit 2020 from August 11-12 in Shanghai, a large retail conference. Experience Retail: We see the future of retail as “experience retail.” The country is opening up.

Retail 257

Retail Supplies eCommerce Department Stores 257

GetElastic

MARCH 8, 2018

SXSW serves up a little bit of everything, offering a unique opportunity to explore the worlds of interactive, gaming, film, music, and comedy in an immersive festival of events, conferences, and showcases. Experience is greater than the sum of UX. Experience is the new battleground. Unlock trapped value.

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eCommerce Platforms eCommerce Customer Experience Improvements 103

ChannelAdvisor

APRIL 19, 2018

Day three of a conference is when the excitement starts to fade, right? But the burden of customer experience is on us.”. The last keynote of the day was about the one thing many retailers and brands most wrestle with when preparing their online strategies: fulfillment. But have sellers gotten worse at fulfillment?

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Fulfillment eCommerce Consumer Shipping 40

ChannelAdvisor

APRIL 18, 2018

Should you allocate more budget to advertising and less to fulfilling? Should you leverage Fulfillment by Amazon (FBA) or pack products yourself? Fulfillment. Here are a few highlights: As Amazon continues to disrupt numerous industries , sales, digital marketing and fulfillment will all kick into even higher gear.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

BigCommerce

MAY 4, 2018

IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE? IRCE is a who’s who of ecommerce professionals.

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Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. For example, at a menswear clothing retailer, [an associate using voice technology] can provide recommendations, upsells, etc., How will the election affect the country’s mood and its economy? If it can be put on a sign, it’s something that should go on voice.

Merchant Services 149

Merchant Services BigCommerce Clothing eCommerce 149

RetailMinded

JULY 29, 2023

Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. In today’s era, consumers exhibit unprecedented levels of technological familiarity, seeking heightened convenience and an expanded range of options from retailers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. In today’s era, consumers exhibit unprecedented levels of technological familiarity, seeking heightened convenience and an expanded range of options from retailers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Retalon

JULY 4, 2018

Today retailers have access to online/social loyalty programs, RFID, interactive digital displays in stores, beacon technology, mobile POS, traffic cameras, and much more. Retailers are working hard to get as close as possible to their customers, by reaching them wherever they are. Buy in-store, return to another store (46%).

Channel 32

Channel Shipping Costs Customer Multi-channel 32

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. According to research by eMarketer , click-and-collect sales jumped by 104.5% from 2019 to 2020.

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Omnichannel Payment Services Shipping Costs Fulfillment 130

Fabric

APRIL 20, 2023

And if backend processes don’t go as planned, the customer experience suffers, and the company’s reputation can be impacted. When customers buy items from the retailer’s online store, the supplier ships the product directly to the consumer. Next, consider attending conferences or trade shows in the home or furniture industry.

Shipping Costs 147

Shipping Costs Retail eCommerce Arts 147

Retail TouchPoints

JUNE 11, 2020

He shared details of the company’s successes, priorities and future objectives during the company’s Engage Digital conference, a virtual adaptation of its annual user event. However, omnichannel excellence involves far more than fulfillment: it also includes engagement, products and pricing, powered by a single view of the customer.

Consumer 287

Consumer Omnichannel Payment Services Fulfillment 287

Retail TouchPoints

FEBRUARY 1, 2022

Hughes will take the stage at the Retail Innovation Conference & Expo to explore why consumer connection is so often lost in the digital realm, and how brands and retailers can tap a tactical scorecard to help them assess and enrich personal relationships. It’s creating a disconnect when this technology was supposed to connect the world.

Consumer 208

Consumer Travel Social Media Retail 208

Retail TouchPoints

JULY 6, 2023

“Now is the time, and this time is actually different,” said Evan Moore, SVP of Commerce Partnerships at NBCUniversal in a session at the Retail Innovation Conference and Expo in June 2023. Huge leaps in innovation are rarely the result of a single new technology being developed,” he said.

Banking 309

Banking Payment Services Social Media Mobile 309

Retail TouchPoints

APRIL 12, 2022

Join us at the Retail Innovation Conference & Expo May 10-12 in Chicago to hear from ThredUP President Anthony Marino and dozens of other retail innovators. It might seem counterintuitive for ThredUP to offer this valuable technology to other companies, potentially creating new competition for its core marketplace business.

Shipping Costs 222

Shipping Costs Clothing Consumer Supplies 222

MagentoBrain

MAY 9, 2023

Order Processing and Fulfillment: PrestaShop offers a range of order processing and fulfillment features, including the ability to manage orders, process payments, and print invoices and packing slips. However, there may be costs associated with hosting, development, and customization of the platform.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

OrderDynamics

MARCH 22, 2018

Furthermore, Ben highlighted his commitment to physical retailing stating that at M.Gemi they “believe that the physical experience is an essential piece of the customer experience today.” Customers want to interact, with the physical product. Correction, this would be more of a traveling order fulfillment story.

Retail 57

Retail Travel Multi-channel Merchant Services 57

Retail TouchPoints

OCTOBER 22, 2021

“Today when a consumer buys a product [on Amazon], the odds are better than not that it’s going to be a third-party seller’s product,” said Andy Jassy, who succeeded Amazon Founder Jeff Bezos as CEO a little over three months ago and gave the keynote address at the Amazon Accelerate conference for the company’s third-party sellers. “We

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Small Business Retail eCommerce Customer Fulfillment 230