Pivotree Blog

MAY 2, 2024

“We’re excited to participate in both AutoCare Connect Week and B2B Online this year, eager to engage with our customers and showcase our latest solutions. Pivotree is leading the way to educate business leaders on data management capabilities that can revolutionize their operations and streamline digital transformation plans.”

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Presentation B2B Automotive Events 52

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Retail TouchPoints

NOVEMBER 29, 2022

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process.

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Supplies Fulfillment Omnichannel Customer Experience 284

Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate. and the honest answer is, maybe.

Merchant Services 296

Merchant Services Payment Services BigCommerce Payments 296

Retail TouchPoints

SEPTEMBER 11, 2020

GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world. GameStop attributed the losses to a 13% reduction in total store operating days due to COVID-19 shutdowns, as well as a 10% reduction in its store base as part of the de-densification strategy.

eCommerce 299

eCommerce Omnichannel Operations Retail 299

Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. How do you plan on using this capital to expand and improve operations?

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Payment Services Omnichannel Shipping Costs Operations 263

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

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POS Omnichannel Mobile Improvements 276

Retail TouchPoints

NOVEMBER 8, 2021

Great digital experiences are not delivered in silos. A recent Forrester report found that companies are struggling to connect employee experience (EX) and customer experience (CX), but those that do report greater revenue, operational efficiency and customer satisfaction.

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Retail Omnichannel eCommerce Fulfillment 293

Retail TouchPoints

APRIL 20, 2022

But with quick converts, brands can buy out smaller, struggling dispensaries that are already fully compliant and operating, and do two-week conversions to reopen these stores. This technology is useful in cities and states that don’t allow customers to see the product.” Photo credit: Cookies.

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Retail TouchPoints

AUGUST 1, 2023

8 acts as a strategic vehicle to think about “larger bets” that will be “transformational for Walmart in the medium- to long-term,” according to Jaya Balasubramaniam, VP of Incubation, Strategy and Operations for Store No. 8 has explored to support future experience innovation. ” Key Lessons Learned Because Store No.

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Presentation Operations Consumer Technology 244

Retail TouchPoints

APRIL 19, 2023

This year, PAVE Global is bringing this design challenge model to the Retail Innovation Conference & Expo, taking place June 13-15, 2023 at McCormick Place in Chicago. Winning students also will get to attend the Retail Innovation Conference & Expo with flight, hotel and per diem covered.

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Retail Events Technology Presentation 237

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. How to Stay on Top of Operations when Selling Everywhere. Scott Palmer, Chief Operating Officer, Spikeball Inc. Tuesday: June 05. What’s Next: Social.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

NOVEMBER 17, 2021

Opening day of the 2021 virtual Retail Innovation Conference , which continues today, Nov. Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Livestreaming is a rapidly growing practice to help omnichannel brands create a deeper connection with consumers in online ecosystems.

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Consumer Omnichannel Leisure Supplies 320

Retail TouchPoints

OCTOBER 12, 2020

It’s easy to see why Retail TouchPoints and RetailX chose “The Big Acceleration” as the theme for the 6 th annual Retail Innovation Conference (#RIC20), being held virtually Oct. That’s because the coronavirus pandemic has, for better or worse, dramatically sped up a number of long-brewing retail trends. 13 at 5:45 pm (ET).

eCommerce 299

eCommerce Omnichannel Customer Loyalty Fulfillment 299

Retail TouchPoints

NOVEMBER 20, 2020

19 conference call with analysts. So we have a dashboard that looks at all those metrics, what that means in terms of the customer sentiment, our staffing levels or what we need to do with our services. Macy’s Customer Acquisition Efforts Net Younger Shoppers. COVID-19 cases spiking in communities across the U.S.

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Omnichannel Fulfillment Operations Customer 157

Kibo

JANUARY 15, 2023

For many of us, this is the first conference we’ve attended since the pandemic, and we are thrilled to be seeing our teammates, colleagues, partners, and peers in person. Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences. The Power of Post-Purchase Experience.

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Shipping Costs Customer Experience Fulfillment Technology 62

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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POS Fulfillment Mobile Apparel 176

Retail TouchPoints

APRIL 20, 2022

Car manufacturers such as Audi, Cadillac, Mercedes, Lexus, BMW, Hyundai’s luxury sub-brand Genesis and NIO are already taking the steps to engage their current customers and attract potential new ones by creating “brand experience centers,” which are immersive experiences beyond the showroom.

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Retail Automotive Mobile Consumer 279

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Check out the full Retail Innovation Conference agenda here , and register for the event here. It’s free!

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Merchant Services Cryptocurrencies Payments Payment Services 324

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

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Technology Payment Services Retail Events 52

Retail TouchPoints

MAY 12, 2022

This whole space] is still very nascent and very new, so don’t feel like you’re missing out,” she reassured attendees at the Retail Innovation Conference & Expo. Bottom line, there’s still plenty of time to wrap your head around the concept and figure out a strategy that makes sense for your brand.

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Games Retail Social Media Definition 324

Retail TouchPoints

SEPTEMBER 23, 2022

“For much of the history of retail, there have been significant barriers that put high hurdles in front of entrepreneurs who wanted to launch a new brand,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon during the third annual Accelerate conference for Amazon sellers. Helping Amazon Sellers Sell Off Amazon.

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Multi-channel Shipping Costs Payment Services Fulfillment 189

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. We are riding an “experience business” wave.

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Retail TouchPoints

AUGUST 5, 2020

One sign of the recovery is that the physical conference business is fully functional. I’m speaking at China International Retail Innovation Summit 2020 from August 11-12 in Shanghai, a large retail conference. Restaurants are almost back to full capacity, as we can see from this Retail Store Tours China video from Shanghai. .

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Retail Supplies eCommerce Department Stores 264

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. A great example is Walgreens , a company that recognizes that their customers want more convenience.

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Omnichannel Payment Services Shipping Costs Fulfillment 130

OrderDynamics

JANUARY 24, 2019

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. This will drive customers to your brand and attract the best talent. Another encouraging sign in 2018, has been companies focusing their strategies around the customer experience. LinkedIn: [link].

White Paper 52

White Paper Vend Customer Experience Events 52

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. Sharon Gee, Senior Director and General Manager of Omnichannel, BigCommerce “Anytime a merchant can hear, ‘Hey, new traffic from 400 organic searches,’ that’s huge. How will the election affect the country’s mood and its economy?

Merchant Services 151

Merchant Services BigCommerce Clothing eCommerce 151

OrderDynamics

JANUARY 9, 2018

Moving on to the Innovation Lab Stage at 12:30pm on Sunday, we will be joining Roots, Tusk Ventures and Adidas while they chat about how AR and AI can be used to ensure a true omnichannel experience. They will be focusing on how these two innovative developments power product visualization, customization and customer engagement.

Omnichannel 50

Omnichannel Technology Customer Experience Events 50

Retail TouchPoints

AUGUST 11, 2022

With previous experience at Amazon and Starbucks, Sheriff has been tasked with expanding Parachute’s physical presence as it simultaneously expands into new categories — from bath to furniture and even loungewear. Parachute plans to double its physical store footprint and reach 30 operational stores by the end of 2022.

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Omnichannel Social Media Arts Channel 273

Retail TouchPoints

APRIL 5, 2024

P&G is known for creating some of the world’s most iconic brands. The company has a 180-year plus track record of innovation and developing brands that are integral to our daily lives. P&G Ventures has become a core driver of this innovation.

Customer Experience 189

Customer Experience Omnichannel Operations Retail 189

RetailMinded

JULY 29, 2023

Technological advancements have additionally empowered businesses to optimize their operations, enhancing overall efficiency and effectiveness in their processes. Automation and analytics have made it possible for retailers to identify customer trends quickly and respond in real time.

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Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Technological advancements have additionally empowered businesses to optimize their operations, enhancing overall efficiency and effectiveness in their processes. Automation and analytics have made it possible for retailers to identify customer trends quickly and respond in real time.

Payment Services 52

Payment Services Consumer Retail Social Media 52

BigCommerce

MAY 4, 2018

IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. Jenny Buchar, Senior Manager, Digital Operations. What Is IRCE?

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Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

FEBRUARY 18, 2021

Walmart is retooling its business to better serve its shoppers, tap new revenue streams and create a diverse ecosystem of services said CEO Doug McMillon at a virtual investor conference, according to CNBC. This capital will be invested in supply chain, automation and improvements to the customer experience, according to CFO Brett Biggs.

Omnichannel 233

Omnichannel Supplies Improvements Customer Experience 233

Retail TouchPoints

JUNE 20, 2023

At the Retail Innovation Conference & Expo last week in Chicago, during the “Candid Conversations on What’s Next in Retail” panel discussion, four top VC players discussed what makes for a strong “pitch” to a VC, as well as the types of red flags that can quickly turn off the money spigot. “I’m Red flag #1: No plans for omnichannel.

Retail 276

Retail Omnichannel Definition Customer 276

GetElastic

JANUARY 24, 2023

A Composable Commerce approach allows for the easy addition, testing, and change of customer experiences based on data rather than intuition or what is sold in package. Retailers will not go through the long process of replacing all their technology but will instead layer on new capabilities to add value and drive down operating costs.

Payment Services 78

Payment Services Merchant Services Payments Omnichannel 78

Retail TouchPoints

AUGUST 5, 2022

This means “looking across the organization at how different groups are operating and [asking] how do you automate or streamline those [processes],” Desai explained. In my opinion, it’s everything before this around the people, the culture and the operating model [that creates real change].”.

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Merchant Services Customer Experience Technology Definition 316