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CPG Brands: Leverage Shipper Intelligence Technology Amid Supply Chain Challenges

Retail TouchPoints

For consumer-packaged goods (CPG) brands wanting to lead their category at major retailers, it’s critical to be strategic and adaptable with a logistics strategy. According to a recent Deloitte study, 90% of companies that use supply chain data to increase the level of transparency for their consumers experience an increase in profit.

Supplies 230
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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 262
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Email Marketing Strategy: How To Attract, Engage & Delight Subscribers

Groove

With an optimized eCommerce email marketing strategy you'll attract new leads, engage more contacts and convert them into customers in no time. Build workflows that automatically trigger emails to contacts that meet a specific criteria. Fill out the form below to contact our team, so we can learn more about your email needs.

Marketing 367
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Taking Your CSR Plans from ‘Good Intentions’ to Tangible Action

Retail TouchPoints

The need to fit easily into consumers’ lives is likely why businesses that reimagine the services their customers already know and love will be more successful in achieving CSR objectives while driving the bottom line. Contact your local AWS rep who can help you apply our technology expertise to support your tailored CSR journey.

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How retailers and brands can create a more personalised experience for shoppers online

365 Retail

Consumers crave personal service tailored to meet their unique needs. Whether it’s a customer’s first or fiftieth brand interaction, a retailer’s ability to deliver a seamless customer service experience across channels is critical to maintaining consumer loyalty. This is increasingly true when it comes to shopping with retail brands.

Retail 67
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The Best CRM Software (In-Depth Review)

Kissmetrics

While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access. Need to monitor when contacts open your emails so you can optimize your open rates?

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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

Retail TouchPoints

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 220