Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Retail TouchPoints

AUGUST 28, 2023

billion consumers worldwide. For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. trillion in online sales. 22, 2023 briefing.

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Shipping Costs Gifts Fulfillment Consumer 214

Retail TouchPoints

OCTOBER 28, 2021

And increasingly, consumers are reselling those items rather than leaving them to gather dust or putting them out on the curb — particularly as a growing number of digital resale platforms make that process easier than ever before. Shifting Consumer Sentiment Lifts Secondhand Stigma. billion items. ‘Tis the Season for Secondhand.

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Supplies Gifts Retail Toys 272

Retail TouchPoints

APRIL 4, 2022

Shields credited the power of social media in helping fuel trends such as body positivity and inclusivity, and said that “accessibility to that information is empowering in and of itself. That’s created a lot of social media impressions, and we won Target’s Vendor of the Year award last year. It’s the next wave.”.

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Email Audience

JUNE 21, 2023

So, you’ve probably heard the terms “consumer” and “customer” thrown around a lot, right? In this article, we’re going to help clear up any confusion you might have about consumers and customers, and why it’s crucial for businesses to treat them differently. ” Well, not always!

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Retail TouchPoints

NOVEMBER 1, 2022

consumers relate to and want to back authentic brands. Reels is the new core focus for the social platform as it tries to appeal to consumers’ hunger for short-form video. “I There were various times this year when all I wanted to do was delete my apps and just rest from social media.

Social Media 144

Social Media Payments Hobbies Marketing 144

Retail TouchPoints

MARCH 28, 2022

More specifically, MINISO has spent the last year-plus bolstering its brick-and-mortar footprint in North America to amplify its proprietary $10 N’ Under concept, which has become beloved among Gen Z consumers. We are thus able to eliminate intermediaries and transfer the benefits to consumers.

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SellBrite

DECEMBER 20, 2019

But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. It also takes away from choice overload — the idea that access to too many choices makes decision-making more difficult and less satisfying — which can be a relief to consumers. Take Bonobos, for example.

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eCommerce Social Media Merchant Services Payment Services 184

BigCommerce

AUGUST 17, 2017

As both the use of ad blockers and the amount of time people spend on social media continues to rise, the effectiveness of traditional advertising has taken a nosedive. So how can your brand reach consumers, and convert them? Consumers tend to place the most trust in recommendations from people they know.

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Retail TouchPoints

AUGUST 20, 2020

That weapon is an immensely valuable yet often underappreciated asset: data capital, specifically around consumer insights and demand forecasting. The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data.

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Retail TouchPoints

DECEMBER 15, 2021

Unstructured data refers to customer comments, social media reviews and other open-ended feedback that can contain helpful context. Prior to joining InMoment, Fraser consulted on a portfolio of major global fast-moving consumer goods (FMCG) and retail brands at Nielsen and GFK/NOP, including Coca-Cola and Asda.

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Customer Experience Customer Social Media Presentation 289

ESW

AUGUST 12, 2019

Unless you’ve been living under a bridge, you’ve probably come across the terms “KonMari” and “consumer minimalism” more than once. KonMari and the wider consumer minimalism trend are changing the way that a significant portion of the western world thinks about shopping and consumerism in general. But you may not know what they mean.

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Consumer eCommerce Books Clothing 99

Groove

OCTOBER 7, 2022

The replenishment subscription model is most commonly applied to everyday consumable goods that customers need on a recurring basis. You must ensure that you continuously post on a regular basis, or subscribers will consume all of your content and have no reason to stick around. Types of Subscription Programs. Replenishment.

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Groove

OCTOBER 7, 2022

Types of Subscription Programs Replenishment The replenishment subscription model is most commonly applied to everyday consumable goods that customers need on a recurring basis. You must ensure that you continuously post on a regular basis, or subscribers will consume all of your content and have no reason to stick around.

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Retail TouchPoints

DECEMBER 14, 2021

As the world witnessed and weathered recent events including the COVID-19 pandemic, natural disasters, civil unrest and a heavy focus on social issues, retailers and consumers alike have developed a deeper understanding of the relationship between business, humans and the planet we all share. What is Ethical Commerce?

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Beauty and Health Merchant Services Consumer Social Media 144

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

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Marketing Retail Customer Loyalty Games 95

Ecommerce Platforms

FEBRUARY 3, 2022

Livestream shopping is a new commercial service which uses livestream technology to display products, interact with consumers, and sell products directly through internet platforms. Standing from consumers' points of view, they build honest relationships with customers in the process. for consumer goods and 10.6%

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Merchant Services Payment Services Social Media Multi-channel 104

Inflow Insights

NOVEMBER 11, 2021

For most eCommerce businesses, the decision comes down to social media advertising (ie. However, once a customer has seen your social media ad, they’ll commonly search for your brand in Google — where your organic and paid results will populate. Best Performers in Social Media Ads.

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Social Media eCommerce Recommendation PPC 125

ROI Revolution

JULY 25, 2019

We’ll also have the latest edition of the Social Media Water Cooler to catch you up to speed on all the latest social media advertising and marketing news. Ecommerce + Consumer Packaged Goods. Amazon is emerging as a key player in the consumer packaged goods (CPG) ecommerce market.

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Marketing Social Media Cryptocurrencies Cryptography 68

Inflow Insights

MARCH 11, 2020

People will commonly go to search for your brand in Google once they’ve seen an ad from it on social media. Engagement: Remarketing to audiences who have already engaged with your brand as customers, on social media, your website, and/or your email newsletter. How much consumer knowledge is there about your business?

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PPC eCommerce Social Media Channel 156

ROI Revolution

AUGUST 19, 2019

Despite click-through rate falling over the last five quarters for social advertising, the use of video ads on social media has had a 53% increase in spending in Q2 2019 over 2018. of retailers said the tariffs are hurting sales , which may be a result of many passing their increased costs along to consumers.

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Social Media Toys Supplies B2B 68

365 Retail

DECEMBER 16, 2021

Analysts say her hiring signals how the brand is accounting for changing consumer awareness of the industry’s environmental impact and the importance of diverse hires. British consumer goods giant Unilever describes Nair as its first woman, first Asian and youngest chief human resources officer.

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Fashion Consumer Goods Social Media Consumer 75

Optimizely

FEBRUARY 22, 2018

C-Level Keynote Panel Discussion: Your Big Opportunity: Tapping Into The Omni-Nature of Today’s Consumer. Jenny Kaplan, Consumer Goods Reporter, Bloomberg. February 27th at 11:30 AM. Nicolas Reynaud, CMO & VP eCommerce (Apparel), Sears Holdings Corporation. Ryan Urban, Co-Founder & CEO, Bounce Exchange.

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Omnichannel Mobile Shipping Costs eCommerce 186

Korona

MARCH 23, 2022

While supply chain issues continue to be persistent thorns in the side of businesses, the demand for consumer goods, both in physical stores and across eCommerce retail, has continued to increase. BNPL is especially popular among younger consumers. Take advantage of all of the consumer data that your point of sale stores.

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Payment Services POS Retail Social Media 52

ROI Revolution

JUNE 3, 2019

It’s all culminating to a boiling point that means if an agreement isn’t reached, a 25% tariff (up from 10%) may be placed on $300 billion worth of Chinese goods – affecting nearly 70% of consumer goods overall. The Social Media Water Cooler. So, how does this affect marketers?

Marketing 68

Marketing Social Media Subscription Books 68

Optimizely

MAY 22, 2018

As a marketer, I’m very blessed to have such a niche market, rather than a mass consumer good. And so, a lot of that is a mix of paid social media, as well as email marketing campaigns, which we initiate through Zaius to let people know ‘Hey, perhaps you’d like to get in the studio with Om’Mas Keith today.’.

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Marketing Social Media Fashion B2C 150

SellBrite

DECEMBER 3, 2020

Seventy-two percent of consumers use voice search through personal digital assistants, and 25% of consumers have made a purchase using a digital assistant. For consumers ages 26-35 that number is as high as 53%.” One reason consumers fail to adopt voice commerce, as Microsoft’s Voice report pointed out , is consumer trust.

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eCommerce Improvements Consumer Technology 141

365 Retail

MARCH 6, 2024

Navkinder Sanghera, AVP retail, consumer goods, travel, transport and hospitality at Salesforce UK , added: “The Retail Week Awards nominees and winners represent all that is great about the industry, with individuals and teams demonstrating innovation and resilience despite continued disruption and an uncertain economic outlook.

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Fashion Retail Clothing Games 52

RetailMinded

JANUARY 21, 2022

While availability of consumer goods may present some of these hiccups, how those goods are managed should not be an issue. In fact, eMarketer predicts social commerce will rise by 34.8% However, there are still a staggering number of retailers who are overlooking social media for commerce.

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Payment Services Retail Supplies Merchant Services 52

Kissmetrics

SEPTEMBER 14, 2020

Don’t forget to consider your: Email platforms Social media tools Internal communication software Customer service tools Calling/video chat software Shopping cart (for ecommerce) Contract/proposal software Connectors (i.e., Make a list of the tools you use and double-check to make sure your CRM integrates with them.

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Small Business Retail Document Operations Management 310

Ecommerce Platforms

SEPTEMBER 21, 2020

Consumer Electronics. Ecommerce Consumer Demand Trends. Consumers are turning their homes into workspaces. Ecommerce Consumer Demand Trends. Apart from the dramatic rush for toilet papers, which lifted the search volume for that product by 14,928 percent , other consumer goods have grown remarkably.

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Beauty and Health eCommerce Shipping Costs Marketing 118

OrderDynamics

APRIL 24, 2018

For consumable goods and frequent purchases this could be even more advantageous. Previous roles include Account Rep, Social Media Advertising Advisor, and SMB Solutions Architect. Without this inventory visibility at the store level, store associates revert to manual methods – like calling around.

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Omnichannel Management Customer Experience Channel 50

OrderDynamics

APRIL 24, 2018

For consumable goods and frequent purchases this could be even more advantageous. Previous roles include Account Rep, Social Media Advertising Advisor, and SMB Solutions Architect. Without this inventory visibility at the store level, store associates revert to manual methods – like calling around.

Omnichannel 48

Omnichannel Management Customer Experience Channel 48

Groove

SEPTEMBER 18, 2023

From product photography and social media to video content, copywriting, email marketing, search engine optimization, and customer support, these tools offer innovative solutions to streamline processes and deliver exceptional results. Let's explore a range of AI-powered tools that can be used by eCommerce merchants today.

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Merchant Services eCommerce Jewelry Social Media 195

Retail TouchPoints

SEPTEMBER 3, 2021

This disconnect can be particularly harmful, as Forrester’s research shows that today’s consumers do not differentiate between the brand experience and the customer experience. They also have the power to analyze feedback from open comments from social media and review sites. Customer Priorities and Touch Points.

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Marketing Customer Social Media Customer Experience 295

Payoneer

MAY 22, 2023

With a tech-savvy and digitally connected population, Korean consumers actively participate in online shopping. With a tech-savvy consumer society and a remarkable internet usage rate of 93 percent among the population, it’s no wonder that ecommerce has firmly established itself in South Korea.

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Payment Services eCommerce Payments Food and Beverages 26

ItemMaster

AUGUST 9, 2018

An industry segment previously defined by large consumer healthcare and consumer goods companies is now mixed with niche organic beauty companies, functional food start-ups, and biotech medical device organizations. Consumer interest in intimate details about companies, brands, and products continues to escalate.

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Beauty and Health Social Media Consumer Consumer Goods 22