Retail TouchPoints

NOVEMBER 30, 2022

Black Friday was a very big day and this continues to be an incredibly important bellwether, reflecting both the consumer psyche as well as the strength of our economy.”. I think it’s turning out to be even bigger than we expected in terms of seeing enthusiasm across consumers and the shopping public.”. year-over-year.

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Mobile Outdoor Travel Gifts 253

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Now the platform is launching its first major sales event , dubbed “330” or “Wishmas.” When Wish debuted in 2010 it took the U.S.

Shipping Costs 332

Shipping Costs Consumer Supplies Shipping 332

Retail TouchPoints

SEPTEMBER 1, 2021

7 and 8, Afterpay will host an IRL drop experience integrating augmented reality technology from social media company Snap that will allow consumers to try items on and experience virtual worlds. From within, customers can activate the Snapchat AR try-on-experiences and tap to buy directly from their mobile phone. Beginning Sept.

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Events Social Media Payment Services Fashion 234

Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. Retailers are readying auto-shopping bots that allow consumers to enter very detailed preferences (styles, brands, materials, sizes, prices, etc.) That will happen this year.

Retail 282

Retail Mobile Consumer Operations 282

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

SEPTEMBER 26, 2022

Unfortunately, unexpected situations can occur at any moment, like a global pandemic that reduces foot traffic to a trickle, or the shift of consumer demand online from offline channels. Consumers Want Digital Interactions. Though they’ve seen success, relationships built solely on in-person interactions aren’t scalable.

Consumer 262

Consumer Social Media Retail Live Chat 262

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Jess Huang, Partner at McKinsey, said that by honing data governance and targeting practices, retailers can give consumers a better experience not just on their site but across the internet.

Consumer 260

Consumer Merchant Services Social Media Technology 260

Retail TouchPoints

OCTOBER 5, 2023

Strong consumer spending continues to be driven by net-new demand and not just higher prices, according to the research firm, with Adobe’s Digital Price Index showing that online prices have fallen consecutively for 12 months and were down 3.2% Mobile Shopping Will Overtake Desktop for the First Time Adobe anticipates that 51.2%

Toys 249

Toys Apparel Electronics Mobile 249

Retail TouchPoints

SEPTEMBER 14, 2023

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its Pinterest Presents event Sept. We’ve made Pinterest more measurable from first impression to last click and we’re excited to share more about our new products that span the consumer journey, all in a more positive place online.”

Merchant Services 259

Merchant Services Mobile Events Presentation 259

Retail TouchPoints

SEPTEMBER 21, 2022

In addition, you’ll see NFTs grant fans access to live events — and reward customers for attending events. Instead, they’ll use sites and their own branded marketplaces or wallets to reach consumers. There’s also a trend toward brands selling and distributing NFTs without a middleman like a third-party social platform.

Consumer 210

Consumer Marketing Games Social Media 210

RTP blog

APRIL 25, 2017

But despite mobile’s meteoric growth as a sales catalyst, the actual number of transactions completed on mobile devices remains low: $60.2 Mobile casts a shadow that’s 30 times its size,” said Laura Naparstek, a Forrester researcher who spoke at the recent Forrester Consumer Marketing 2017 Forum.

Mobile 150

Mobile eCommerce Fashion Channel 150

Forrester eCommerce

JANUARY 8, 2021

For the first-time ever, the Consumer Electronics Show will be a digital-only event. Like Mobile World Congress in Barcelona, Viva Tech in Paris or IFA in Berlin, this is one of the few key global technology and innovation events.

Consumer Electronics 318

Consumer Electronics Electronics Events Mobile 318

Optimizely

MAY 23, 2019

You don’t need us to tell you that mobile commerce is killing it. More than half of US shoppers have made a purchase using a mobile device, yet at the same time, only 12% of consumers find mobile shopping convenient. Because of that, many marketers assume you need to build an app in order to succeed in mobile commerce.

Mobile 150

Mobile eCommerce Omnichannel Recommendation 150

RTP blog

JULY 12, 2017

In his new book: Makeover: How Mobile Flipped The Shopping Cart (And What To Do About It!) , NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself.

Mobile 150

Mobile Retail Shopping Carts Technology 150

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. As with many other Chinese shopping festivals, the launch of new products will play a large role in the event.

Food and Beverages 235

Food and Beverages Electronics Events Mobile 235

365 Retail

FEBRUARY 1, 2024

This, however, is a different consumer. With such habits, the smallest friction in the purchase journey can leave a sour taste in the consumer’s mouth. SoftPoS or Software Point of Sale is a software solution that can turn almost any mobile device into a payment terminal. For businesses, this would mean happier customers.

Payment Services 52

Payment Services Merchant Services Consumer Banking 52

Retail TouchPoints

APRIL 28, 2023

But Wells knows that to successfully acquire this coveted group of consumers while also retaining its incredibly loyal base of millennial shoppers, the brand can’t simply live in the past. Wells knows True Religion needs to be intentional about the channels it uses to connect with consumers.

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Social Media Fashion Mobile Consumer 271

Retail TouchPoints

OCTOBER 12, 2021

Guests attending games and events at the arena can scan QR codes placed on cup holders at the arena to make instant purchases using Fast Checkout for Lightning gear, including the “Item of the Game,” future tickets or merchandise from the event. The Tampa Bay Lightning open the 2021-22 season on Oct.

Games 286

Games Merchant Services Events Mobile 286

RTP blog

AUGUST 13, 2018

Dads Love Mobile With video consumption on mobile accelerating, mobile video ads present an opportunity for brands to connect with dads at every step of the purchase process. In fact, one-third of the men surveyed in our study noted they plan to watch mobile videos for shopping advice. It also means tapping into events.

Mobile 150

Mobile Games Supplies Travel 150

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. News and Events. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. News and Events. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Retail TouchPoints

DECEMBER 13, 2023

This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

NOVEMBER 6, 2023

“We know they will feel inspired by the products we’ve curated, the events we’ve created, and our best-in-class service offering to make people feel good and look their best.” Finally, an updated mobile app experience is designed to make holiday shopping a breeze, both for those giving and receiving gifts.

Gifts 215

Gifts Department Stores Shipping Events 215

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Retail TouchPoints

AUGUST 20, 2020

The retail giant also solidified its position in its home country of China, adding 16 million annual active consumers in Q2 for a total of 742 million. During the quarter, Alibaba also increased its number of mobile monthly active users (MAUs) in China by 28 million , reaching a total of 874 million. billion (U.S.)

Food and Beverages 276

Food and Beverages Beauty and Health eCommerce Toys 276

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 352

Merchant Services Retail Mobile Food and Beverages 352

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. The devices will be available in every GNC district to enable associates to sell beyond the store, including at external events.

Omnichannel 259

Omnichannel POS Mobile Operations 259

Retail TouchPoints

JUNE 28, 2021

Just a few months ago, as soon as England’s second lockdown ended, London’s Regent Street was packed shoulder-to-shoulder with eager consumers. Because Gen Z spends so much time on a mobile device, making the phone an active companion in your store can be transformative for them.

Consumer 195

Consumer Technology Social Media Arts 195

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Shipping Costs 265

Shipping Costs Payment Services Merchant Services Payments 265

SellBrite

JANUARY 17, 2018

Over the past 17 years, consumers have been spending increasing amounts of money online. But in recent years, buyers are getting even more flexibility and accessibility with online shopping—thanks to the rise of mobile shopping. Mobile commerce is growing in popularity as technology improves. Ecommerce sales jumped from $7.3

Merchant Services 145

Merchant Services Mobile Social Media Payment Services 145

Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry. Mondelez International Ben Bridge Jeweler Marketplace Strategies & Technologies DRINKS Staples, Inc.

Customer Retention 251

Customer Retention Jewelry Outdoor Fulfillment 251

Retail TouchPoints

JUNE 16, 2022

is testing a new concept store to reach the rural and small-town consumer with the opening of its first Neighborhood Farm & Pet Supply in Floresville, Texas, on June 17. Petco will be promoting these stores as central locations and gathering places by hosting local events and in-store community boards at each location.

Supplies 258

Supplies Omnichannel Events Mobile 258

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Consumers expect immediate gratification. Holiday shopping season is upon us.

Shipping Costs 253

Shipping Costs Retail Omnichannel Supplies 253

Retail TouchPoints

JULY 6, 2023

The space also is available for private parties and events with “nests” (rooms) that feature Angry Birds VR games and treats, along with customizable Angry Birds-themed gift bags for partygoers. The original mobile game now has 5 billion downloads, more than 25 million followers on social media and 96% brand awareness.

Retail 243

Retail Games Social Media Mobile 243

ROI Revolution

MAY 3, 2022

Accurately measuring attribution is becoming a challenge for marketers in light of new consumer privacy regulations. In this article, dive into the data for insights into measuring attribution and consumer privacy. Consumers now shop across more channels and devices than ever. Cookieless & Consumer Privacy.

Consumer 78

Consumer Social Media Multi-channel Events 78

Retail TouchPoints

AUGUST 25, 2023

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the beginning of an online media push that brought standardized content from one brand to many consumers. Having a direct line with consumers via D2R provides brands with first-party retail data in a whole new way.

Retail 244

Retail Social Media Consumer Channel 244

Retail TouchPoints

FEBRUARY 7, 2022

Archer and her partners were initially looking to enter the regular lab-grown diamond business when a fateful turn of events changed the company’s trajectory. More than 90% of our traffic is mobile, so it’s very important to understand how to design for that small, immersive experience,” added Sweet.

Consumer 275

Consumer Social Media Games Customer 275