BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co. The retail industry is dynamic.

Sporting Goods 231

Sporting Goods Payment Services Retail Supplies 231

Ecommerce Platforms

MAY 3, 2019

Well, AiPOS in partnership with StoreKit makes it possible via Divido, a global consumer financing solution. This improves the integration capacity. The point of sale is robust and mighty. The post The Ultimate Guide to AirPOS Point of Sale System (ePOS) – Complete Review appeared first on Ecommerce Platforms.

Point of Sale 80

Point of Sale Merchant Services Payment Services Shipping Costs 80

Retail TouchPoints

DECEMBER 13, 2023

This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. Retailers are readying auto-shopping bots that allow consumers to enter very detailed preferences (styles, brands, materials, sizes, prices, etc.) That will happen this year.

Retail 265

Retail Mobile Consumer Operations 265

Retail TouchPoints

SEPTEMBER 11, 2023

The goal is to improve engagement, customer loyalty and the bottom line. According to the Forrester survey , 55% of brands say winning foot traffic will be a top challenge, while a McKinsey report found that more consumers switched brands in 2022 compared to the previous two years. Why is experiential retail having a moment?

Technology 232

Technology Point of Sale Customer Experience Customer Loyalty 232

Wiser

MAY 7, 2024

The primary obstacle was the lack of visibility at the point of sale and the absence of real-time data to guide adjustments during the promotional period. This gap often leads to non-compliance, missed sales opportunities, and a diluted return on investment.

Management 78

Management Multi-channel Travel Point of Sale 78

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

Retail 233

Retail Clothing Events Games 233

Retail TouchPoints

MAY 27, 2022

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing machine or dryer — but it’s essential. for associates at several large consumer electronics retailers.

Electronics 256

Electronics Consumer Electronics Games Point of Sale 256

RTP blog

JUNE 12, 2017

Faced with the challenge of online shopping, retailers have looked to understand what activates online and in-store sales and redoubled their efforts to improve the shopper experience. But it’s hard to understand the mindset of the consumer unless you’re in the store, shopping with them.

Consumer 150

Consumer Point of Sale eCommerce Shopping Carts 150

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. As consumers, we are accustomed to instant results.

Supplies 274

Supplies Retail Fulfillment Point of Sale 274

Retail TouchPoints

APRIL 25, 2024

It’s been a veritable tsunami of bad press for self-checkout, and honestly, it’s not all that surprising — after all, consumers have long complained about the finicky machines, which often don’t work and, even when they do, make many customers feel like they’re doing the retailer’s job for them.

Payment Services 195

Payment Services Technology Consumer Retail 195

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . Interested in adding feedback collection at your point of sale?

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses.

POS 243

POS Payment Services Merchant Services Retail 243

RTP blog

JUNE 5, 2017

While it’s not really up to independent merchants to assuage these fears or educate consumers about the various ways in which they can increase their account security, they can still take a lesson or two from the situation and improve the payments ecosystem overall. Why is this important? Joseph News-Press.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Limited adoption : While the popularity of digital wallets is on the rise, not all consumers have adopted this payment method yet.

Merchant Services 264

Merchant Services Payment Services Payments Retail 264

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. How do we give consumers a reason to get off their sofa, come to the store and have a physical experience?” Speters asked.

Technology 208

Technology Consumer Omnichannel Point of Sale 208

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Parent company Chevron Stations Inc.

eCommerce 242

eCommerce Electronics X-cart Point of Sale 242

Retail TouchPoints

OCTOBER 4, 2023

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Consumers have so much choice, and brands more than ever need to show up in a way that’s relevant.” said Reduto.

Retail 234

Retail Consumer Shopping Carts Technology 234

Retail TouchPoints

JULY 17, 2023

IoT sensors such as RFID tags, beacons and cameras gather real-time data that help retailers improve inventory management processes, eliminate the risk of items being out of stock and help provide the utmost customer service. Example: Macy’s Macy’s stores brought their sales flow inventory to a new level with RFID tags.

Food and Beverages 226

Food and Beverages Payment Services Retail Payments 226

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

JULY 27, 2020

Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. But it’s worth remembering that those virtual environments are modeled on physical stores for a reason, and the future will see consumers flitting comfortably between both. Smooth Operators Appeal Online And Off.

Payment Services 176

Payment Services eCommerce Small Business Retail Retail 176

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. Pandora, needless to say, is opposed to horrible consumer experiences.

Jewelry 225

Jewelry Omnichannel Operations Technology 225

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. These efforts and more will serve to increase membership engagement and continue to improve retention.”

POS 258

POS Omnichannel Mobile Improvements 258

Retail TouchPoints

JANUARY 3, 2022

Data from The Sustainability EDIT 2021 from marketplace intelligence platform EDITED reveals both progress and problems, including greenwashing and concerns about offering products that are simultaneously sustainable, affordable for consumers and profitable for retailers. Sustainability Can Synergize with Inclusivity.

Fashion 228

Fashion Apparel Consumer Accessories 228

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. Are consumers returning products less often?

Sporting Goods 268

Sporting Goods Technology Omnichannel Operations 268

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. Traditionally, U.S.

Merchant Services 195

Merchant Services Payment Services Payments Small Business Retail 195

Retail TouchPoints

SEPTEMBER 6, 2023

Legacy FTC rules require sellers to disclose sale terms before consumers subscribe and to provide cancellation information. Businesses must now focus on improving their subscription cancellation process and investing in self-service tools for reactivating subscriptions and managing automated billing.

Merchant Services 228

Merchant Services Payment Services Subscription Consumer 228

Retail TouchPoints

AUGUST 20, 2021

Brown noted that although many retailers have done well with online during this period, consumers are expressing a desire to go back to stores and are seeking greater integration between these experiences. Store As Media’ Drives Tangible Benefits for Retailers, Brands and Consumers.

Retail 310

Retail Supplies Webinar Consumer 310

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 291

Merchant Services Cryptocurrencies Payments Payment Services 291

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Among the businesses that most often use location data are consumer packaged goods brands. From the point-of-sale to stock information, the retail industry is brimming with data.

Small Business Retail 265

Small Business Retail Information Point of Sale Consumer 265

Retail TouchPoints

JUNE 28, 2023

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

Technology 245

Technology Consumer Mobile Operations 245

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Consumer 94

Consumer Retail Social Media Payment Services 94

Algopix

SEPTEMBER 19, 2023

This helps in improving the user experience by reducing the time and effort required to find products. The primary goal was to streamline the checkout process and improve inventory management. Consumer Trust: Reliable product identification builds consumer trust. This benefits both retailers and customers.

eCommerce 96

eCommerce eCommerce Platforms Supplies Point of Sale 96

Groove

OCTOBER 6, 2020

Perform Group wanted to improve their customers’ online shopping experience. They also hoped to decrease the amount of manual ship week entry and web transaction errors that consumed internal resources. To do so, they first needed to decrease page load speeds and update their user interface. The Solution. Testimonial. Conclusion.

BigCommerce 370

BigCommerce Operations Magento B2B 370

Retail TouchPoints

FEBRUARY 7, 2023

Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps. And as consumers have returned in force to those stores, we expect these investments to be just the start of a broader digital transformation of stores.

Retail 245

Retail POS Apparel Department Stores 245

Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023. billion, up from $415.93 billion in 2022.

Mobile 230

Mobile Retail Social Media Payment Services 230