Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

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Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

Payment Services 252

Payment Services Small Business Retail Retail Customer Experience 252

Smile.io

OCTOBER 20, 2022

Just one viral TikTok can put a small business on the map. TikTok has incredible potential for small businesses to find organic growth due to the ease of creating content and reaching a wide base of users on the for you page. Here are engaging TikTok content ideas for small businesses.

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Small Business Retail Social Media Accessories Fulfillment 69

Korona

JANUARY 30, 2023

Despite persistent inflation and supply chain issues, there are significant bright spots in the retail industry. Total nationwide retail continues to rise each year, with 2022 reaching upwards of almost $5 trillion. Brick and mortar retail has shown impressive resilience over the past year.

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Small Business Retail Payment Services Shipping Costs Retail 59

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners.

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Korona

SEPTEMBER 7, 2022

Managing a successful small business takes many aspects into account. In addition to knowing the basics of small business, you also need to know about financial management, human resource management, technology, inventory, and the laws and regulations pertaining to your business. Small businesses can do the same.

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Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Consumers spent $10.8 billion , a 15.1% increase over the same day last year. “At

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Small Business Retail Mobile Travel Consumer 176

Kissmetrics

JUNE 11, 2021

Have you ever wanted a fast way to get the best deals in retail stores like Walmart, Home Depot, Target, and more? Whether you’re just looking to save some money or you’re into retail arbitrage, the ability to easily check product inventory from the comfort of your home is something many people only dreamed about. Pricing starts at $9.99/month.

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eCommerce Consumer Merchant Services Small Business Retail 335

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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Shipping Costs Shipping eCommerce Small Business Retail 220

RetailMinded

SEPTEMBER 19, 2022

To begin, distribution refers to the process and activities involved in transferring goods or products from the producer to the consumer. The most common distribution channel for goods is from the producer to the wholesaler, then to the retailer, and finally to the consumer.

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Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

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Korona

JANUARY 4, 2023

Small businesses can now easily find employees across the world for both part-time contract work and full-time positions. The trend also applies to the consumer side. So retailers, too, need to be prepared to accept payments across borders. Mobile and digital wallets. What Are Cross-Border Payments? Bank transfers.

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Payment Services Small Business Retail Payments POS 52

Retail TouchPoints

NOVEMBER 24, 2021

Google Shopping and American Express have teamed up to celebrate small businesses this holiday season with a new take on the classic window-shopping experience, in the form of shoppable street murals in New York, Los Angeles, Boston and Chicago. The workshops will be available on demand through December.

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Retail TouchPoints

AUGUST 24, 2023

CommentSold , a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers.

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Retail TouchPoints

MAY 23, 2022

One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints. How FTD is Easing Digital Adoption for Florists.

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Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. Through a survey of 475 consumers, Influence Central also found that only 19% of U.S. consumers have tuned into a livestreaming event.

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Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Reasons cited were that the country’s 1.1

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Payment Services Small Business Retail Banking Operations 274

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Expected consumer spending – Consumers in the United States are projected to spend $8.05

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Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

OCTOBER 21, 2022

With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Retail TouchPoints (RTP): The world of payments is actually a pretty exciting place right now — tell us how Venmo is capitalizing on all this momentum. million small businesses with profiles.

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Payments Merchant Services Payment Services PayPal 305

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. With it, businesses can gain insights into the offline habits of their customers and figure out where competitors and partners are located to optimize decisions like site selection.

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Ecommerce Platforms

MARCH 18, 2023

Quick answer : The term “retail store” typically applies to a physical, or brick-and-mortar location, such as a supermarket, boutique, or individual offline store. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur. What is Retail? How Does Retail Work?

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eCommerce Shipping Costs Payment Services Small Business Retail 104

Retail TouchPoints

FEBRUARY 15, 2024

. “Partnering with Starbucks is part of our commitment to invest in meaningful ways to thank our clients for choosing to do business with us,” said Shikha Narula, Head of Consumer and Small Business Product Strategy and Transformation at Bank of America in a statement.

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Banking Sporting Goods Customer Consumer 239

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed.

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Kissmetrics

SEPTEMBER 11, 2020

Regardless, the average small business owner spends five hours every pay period running payroll. Filing tax is a complicated and time-consuming process. They may have their own preferences and expertise, which may help you decide which service is right for your business. That adds up to 21 full work-days a year.

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Payment Services Small Business Retail Payments Management 356

Korona

FEBRUARY 16, 2021

Businesses need to go modern to take advantage of this change with modern business processes to meet clients’ and consumers’ needs. Modernization in business extends beyond an IT department here and a few upgraded computers there. So, of what importance will going modern be to your business? trillion.

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Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints.

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Merchant Services Shipping Costs Small Business Retail eCommerce 268

RTP blog

MARCH 14, 2017

By Debbie Hauss, Editor-in-Chief A few years ago retailers were lamenting their decisions to try to use Facebook as a commerce channel. A Business Insider article made the statement clearly: “Companies first started selling things directly through Facebook in 2009. They all ended up closing their stores within a year.”

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Retail TouchPoints

OCTOBER 1, 2022

You don’t want to spend too much on a high-end tool with many features you won’t use as a small business. You want your email marketing software to work seamlessly with the rest of your technology stack and business workflows. Mobile-friendly email templates. Mobile-friendly email templates.

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RTP blog

AUGUST 10, 2017

The move has caught the eye of at least one politician, New Jersey state Assemblyman Paul Moriarty, who introduced legislation to make it illegal for retailers to refuse to accept cash from their customers. The average cost for card-not-present businesses, such as online shops, is roughly 2.30% to 2.50%. Are Moriarty’s fears overblown?

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Merchant Services Small Business Retail Payments Payment Services 150

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

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Payments Payment Services Customer Experience Social Media 217

Retail TouchPoints

DECEMBER 12, 2022

Selling swimsuits online was proving challenging for TA3 Swim due to customers often incorrectly choosing their own sizes — a problem for all apparel and footwear retailers, but particularly for the body-hugging styles sold by TA3 Swim. Many companies rely on vague quizzes to help their customers determine their size.

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Apparel Small Business Retail Recommendation Technology 189

RTP blog

AUGUST 31, 2018

By Jeff Wakefield, Verifone Building and growing a small business is both rewarding and daunting, particularly when pitted against big businesses with larger footprints, bigger budgets and more assets overall. It’s a classic David versus Goliath scenario. mPOS deployments saw 24% avg. months — avg.

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Merchant Services Payment Services Small Business Retail Retail 150

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021.

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RTP blog

DECEMBER 20, 2017

With study after study showing that even the slightest lag in load times or site performance can kill an online or mobile sale, retailers have a right to be nervous. The RTP team discusses the likely impact on innovation, startups and the state of retail industry competition. The FCC has just opened the gate to the chicken coop.

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Small Business Retail Retail Article Mobile 150

Kissmetrics

SEPTEMBER 4, 2020

In fact, a long and complicated checkout process is the number three reason why consumers abandon their carts in 2020. The company offers a transparent, straightforward pricing model: 2.6% + 10¢ for every tap (mobile payment), dip (chip card) or swipe (magstripe card) on the POS and 2.9% + 30¢ for e-commerce transactions.

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Payment Services Merchant Services Payments eCommerce 269

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets.

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Payment Services Small Business Retail Marketing Retail 81

lateshipment

AUGUST 16, 2021

A sigh of relief for retailers and huge expectations for retailers towards the Holiday season as the eCommerce industry has looked good so far in 2021. However, with no such leash on the spending capacity, total US Holiday retail sales in 2021 are predicted to rise 2.7% billion, accounting for a record 18.9%

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Shipping Costs Shipping Marketing Small Business Retail 130