Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

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Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

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Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

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Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

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iVend

JANUARY 17, 2023

But we’re also seeing exciting technology trends * in the retail industry. There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. See how we’re implementing digital technology in retail stores. between 2022 and 2030 ++.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

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Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. How do we give consumers a reason to get off their sofa, come to the store and have a physical experience?”

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RetailMinded

APRIL 7, 2022

GENERATION OMNICHANNEL. Perhaps a more fitting epithet for Gen Z, would be ‘Generation Omnichannel’ as this is the first truly omnichannel generation to high highstreets & social media platforms. The pandemic has certainly cemented the position of ecommerce in the consumer psyche, regardless of age.

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iVend

OCTOBER 16, 2022

iVend Smart Retail Technology iVend’s retail technology helps to engage smart shoppers. All of which presents an opportunity to retailers, to engage consumers more effectively than ever before – but they need smart retail technology to help them meet the needs of these new super-savvy shoppers.

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Retail TouchPoints

SEPTEMBER 18, 2023

Retailers will leverage this moment to focus on operational efficiencies and consumer connection. AI Investment Generative AI and AI will help drive efficiencies for mission-driven consumers and overworked employees.

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Retail TouchPoints

APRIL 20, 2022

Together, Temeka and CS Hudson provide end-to-end support as Cookies and Dr. Greenthumb’s strive to reach their growth goals and immerse consumers in their brand stories. Everything from the millwork to the fixtures and technology drive a brand story. Greenthumb’s are putting immersive, tech-driven experiences into action.

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Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. All brands and retailers need to think critically about what they want consumers to accomplish in their locations.

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Retail TouchPoints

AUGUST 20, 2021

Brown noted that although many retailers have done well with online during this period, consumers are expressing a desire to go back to stores and are seeking greater integration between these experiences. Others are adopting omnichannel to make all channels act as one.

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RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. New Look Stores.

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Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. and Vancouver, Wash. —

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Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

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Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

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RTP blog

APRIL 27, 2018

However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

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Retail TouchPoints

APRIL 16, 2021

The “new normal” may be here to stay, with retailers and consumers alike embracing the new, online-driven landscape of the retailer sector. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Consumers inform themselves about products on the internet before, during and after the purchase.

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365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. Rhone is using Amperity to find and retain its top customers, a particular point of emphasis amid an uncertain economy.

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iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

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Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

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Retail TouchPoints

JULY 29, 2020

Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies. Similarly, the pop-up retail store concept is evolving fast, as brands and retailers look to strengthen emotional connections with consumers and drive longer-lasting relationships.

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Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. Marrufo said.

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RTP blog

SEPTEMBER 28, 2018

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. Retailers need to implement effective fraud management solutions to keep consumers safe.

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iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

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POS Mobile Payment Services Point of Sale 52

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

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iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital retail technologies hold the potential to create game-changing innovations. For consumers, this means high-digital touch shopping experiences, from AI to mobile-enabled shopping and options.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

JUNE 25, 2021

This has expedited the growing appetite for retailers to be technology-enabled organizations. Advancements in consumer technology have also played a role in retailers looking to make the technology of tomorrow happen today. 5G as an Efficiency Driver.

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RTP blog

MAY 12, 2017

For any business, the consumer has always been the end destination. Retail technology, however, has completely changed the journey. The old model of commerce saw brands as manufacturers of products and retailers as the gatekeepers of what is commercially viable and appealing to consumers. How exactly is this happening?

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Retail TouchPoints

JULY 27, 2020

Social distancing” had already become a fact of life for many in our technology-infused societies long before it became an obligation under the effects of COVID-19. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Personalization—This Time It’s Personable.

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Retail TouchPoints

JUNE 15, 2022

They leverage the very thing that is fueling the trend as it is the same thing that will reenergize those stores — technology. Here are a few foundational ways technology has enabled better customer and associate experiences along the path to purchase, even in smaller spaces. Appointments. AR and the Metaverse.

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Wiser

FEBRUARY 23, 2024

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships.

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Retail TouchPoints

NOVEMBER 23, 2023

France’s Minister of Agriculture noted that market changes — namely widespread inflation and cost of living increases — had considerable impact on consumer spending, resulting in a market stagnation that kept the region’s wine cellars filled to the brim.

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Retail TouchPoints

FEBRUARY 22, 2021

Instead, focus on offering complementary but discrete shopping experiences that reinforce the brand and make the best use of technology in both mediums. . For example, think about how consumers have access to a wealth of information at their fingertips online. But in the store, this isn’t the case.

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