Wiser

APRIL 21, 2020

and Canada has drastically changed the relationship between retailer and consumer. By mid-March, nearly all brick-and-mortar retailers had closed locations or reduced hours, while people stopped congregating in public and began spending more time at home. did retailers begin to adjust prices across many different categories.

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Online Retail Beauty and Health Outdoor Electronics 129

RTP blog

FEBRUARY 11, 2019

By Mitch Doust, Cover Genius It’s no secret that consumer power is on the rise. Many have adopted a “quick-to-ditch” mindset, meaning that if they aren’t immediately satisfied with what’s presented, they’ll quickly lose interest and move on. Translation: consumer experience. The key differentiator is CX.

eCommerce 150

eCommerce Consumer Payment Services eCommerce Platforms 150

Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. The value of social commerce continues to grow rapidly and is shaping the future of online retail. Social commerce value will keep on growing.

Social Media 294

Social Media Beauty and Health Multichannel eCommerce 294

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. These high-traffic shopping events don’t just present retailers with a chance to catapult profits.

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Social Media Consumer Information Marketing 271

Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried.

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Social Media Multi-channel Consumer Comparison Shopping 297

Retail TouchPoints

JULY 11, 2023

These growth rates present big opportunities for brands, especially those that want to reach digitally savvy consumers in new markets. Younger consumers are especially open to buying from brands beyond their own borders. Do the Market’s Consumers Understand Your Products and Services? ” 4.

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Fulfillment Consumer Download Consumer Goods 250

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

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Payments Omnichannel Payment Services Consumer 287

Retail TouchPoints

JUNE 8, 2020

So the good news for consumers is that while it’s technically possible for fraudsters to steal the data from a nearby person’s NFC-enabled card using a portable reader, it’s not a practical strategy for fraudsters because anyone getting that close to another person in public right now is going to immediately raise suspicion.

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Payment Services Consumer Vend Point of Sale 210

Wiser

SEPTEMBER 18, 2023

The back-to-school season signals change and growth for students and presents a significant sales opportunity for retailers. The emergence of eCommerce has transformed traditional shopping habits, with a growing number of parents and students turning to online platforms to fulfill their annual back-to-school shopping needs.

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Electronics Retail Shipping Costs Leisure 148

Retail TouchPoints

SEPTEMBER 26, 2023

The agency has had its eye on Amazon for several years, most recently filing suit in June 2023 over Amazon membership practices that made it difficult for consumers to cancel Prime memberships. This case from antitrust authorities is critical to ensuring businesses like mine can sell fairly online.”

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Small Business Retail B2C Electronics Fulfillment 251

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. Opportunity is coming — and you don’t want to be left behind.

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Retail Merchant Services Online Retail Department Stores 273

Algopix

MARCH 25, 2024

In the bustling world of e-commerce, where countless brands compete for consumer attention, establishing a distinctive identity is paramount. Amidst this digital cacophony, Amazon stands tall as a titan of online retail, connecting millions of sellers with eager shoppers worldwide.

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eCommerce eCommerce Platforms Mobile Consumer 116

Retail TouchPoints

APRIL 14, 2022

As consumers, enterprises and governments evolve to a privacy-first mindset, the retailers and brands that allow the consumer to dictate how, when and what they are marketed will develop a stronger, trust-based relationship that will be far more beneficial for all parties. Beginning with iOS 14.5,

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Consumer Recommendation Definition eCommerce 260

Retail TouchPoints

MARCH 29, 2023

Given the rapid growth of online retail over the past few years, brand owners have become increasingly vigilant about the distribution of their products, in many instances by third-party resellers, on these online platforms. This is true of third-party sellers on online platforms as well.

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Shipping Costs Retail Presentation Consumer 214

Retail TouchPoints

AUGUST 10, 2021

Opening the Retail Landscape: Action for Inclusion and Innovation will feature Target’s Director of Multicultural Merchandising Melanie Gatewood along with Jasmin Foster, Founder of Be Rooted. Rethinking the Brick-and-Mortar Store. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce.

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Events Supplies Omnichannel Consumer 264

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Perhaps more worrisome for retailers, 2022 saw a leveling-off of household spending on education-related purchases.

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Books Electronics Consumer Arts 257

Korona

OCTOBER 7, 2021

Running great promotions will help set your business above the fold and bring in more consumers. With dropshipping, it’s always best to offer products that are relevant to consumers, for better or for worse. Prioritize Your Product’s Quality Presentation. Be Hands-On. Of course, you need to stay active, too.

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Shipping Costs Online Retail Drop Ship Retail 52

PFS

AUGUST 14, 2019

But are online retailers achieving this for their customers? A new white paper from PFS, titled ‘ Are online retailers delivering for customers? ’, highlights the areas where retailers aren’t meeting customer expectations and what shoppers expect them to be doing more of to improve the online shopping experience.

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White Paper Online Retail Retail Consumer 40

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online.

Shipping Costs 248

Shipping Costs Retail Omnichannel Supplies 248

365 Retail

NOVEMBER 2, 2023

AliExpress, the international online retail platform operated by Alibaba Group’s international arm, is set to initiate its 11.11 event are set to be a major draw, with UK consumers able to save £3 for every £15 spent, up to a maximum discount of £12 per order. Global Shopping Festival. Discounts during the 11.11

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eCommerce Events Shipping Presentation 111

Kissmetrics

JULY 8, 2021

If you’ve heard of BrickSeek, you likely know it’s a powerful tool for consumers, allowing them to track down inventory and find the best deals at big retailers. However, to give a brief overview, BrickSeek started out in 2014 as a web application enabling LEGO collectors to track down popular sets online and in-store.

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eCommerce Shipping Costs Information B2C 316

ChannelAdvisor

MARCH 10, 2022

In the wake of a two-year boom in e-commerce sales brought on by the global pandemic, the online retail landscape is more fragmented than ever. Yet from different audiences to diverse experiences, helping consumers feel connected to your brand is critical. Direct-to-Consumer (D2C). Connect Your Products to More Channels

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Multichannel Channel Shipping Costs Drop Ship 109

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. Federal data indicates that impostor scams and ecommerce fraud topped the list.

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Merchant Services Customer Payment Services Social Media 280

Retail TouchPoints

AUGUST 17, 2021

Online retailers are using AI to create intent-based promotions. There, the AI engine measures customer intent within moments of the user arriving on-site and presents offers designed to meet that intent and close a sale. Computer vision can track products that consumers remove from the shelves and place in their cart.

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Retail Payments Payment Services Customer Experience 306

Retail TouchPoints

FEBRUARY 12, 2024

With shoppers handing over personal and credit card information without batting an eyelash to online retailers, cybercriminals are presented with the perfect opportunity to strike. Fortunately, shoppers don’t just have to cross their fingers and hope threat actors overlook their shopping carts.

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Social Media Payments Shipping Download 240

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

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Shipping Costs Payment Services Merchant Services Payments 259

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. According to Capital One Shopping Research , 91 percent of Americans check for discounts before making a purchase online, and 35 percent of shoppers buy more than they normally would when a discount is available.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

Wiser

OCTOBER 2, 2020

Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register. We have a recording of the webinar below.

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Webinar Consumer Merchant Services Retail 148

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. What This Means for Your Consumer.

Merchant Services 166

Merchant Services Retail POS Presentation 166

Retail TouchPoints

NOVEMBER 9, 2020

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. Deloitte Digital estimates that online retail is growing at more than twice the rate of brick-and-mortar sales. Many retailers have been quick to action in today’s new normal. CPG: A Sector Ripe for Change.

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Customer Subscription Food and Beverages Shipping Costs 277

ChannelAdvisor

MARCH 10, 2022

In the wake of a two-year boom in e-commerce sales brought on by the global pandemic, the online retail landscape is more fragmented than ever. Yet from different audiences to diverse experiences, helping consumers feel connected to your brand is critical. Direct-to-Consumer (D2C). Connect Your Products to More Channels

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

365 Retail

MARCH 8, 2024

The landscape of online retail has dramatically evolved, painting a vibrant picture of possibilities and challenges alike. This narrative unfolds the journey from selecting an agile hosting provider to efficiently scaling your online store.

eCommerce 52

eCommerce eCommerce Platforms Online Retail Presentation 52

Algopix

FEBRUARY 26, 2024

It allows you to identify products that align with consumer demand, ensuring a higher likelihood of sales and profitability. Moreover, product research acts as a compass guiding you through the turbulent waters of online retail. In the fast-paced world of online retail, consumer preferences can shift rapidly.

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eCommerce Beauty and Health Information Consumer 128

Retail TouchPoints

JANUARY 24, 2022

This is especially important for ecommerce businesses, because consumers have thousands of online retailers available at their fingertips. You can’t neglect the importance of what your employees say and do during consumer interactions. Ecommerce employees serve as the bridge between corporations and customers.

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Customer eCommerce Operations Presentation 312

Groove

NOVEMBER 21, 2022

With eCommerce quickly becoming internet-connected people’s preferred way of conducting business, new opportunities presented themselves. As of 2022, all online retailers are experiencing significant increases in customer acquisition costs, up to 300%. Why Loyalty and Rewards. For Merchants: Customer Acquisition Costs.

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Subscription Merchant Services Gifts Live Chat 195

BigCommerce

MAY 4, 2018

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. A few years ago, the team decided to launch a direct-to-consumer channel. Traditionally B2B retailers are going direct to consumer.

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Workshop Presentation Payment Services Merchant Services 419

365 Retail

DECEMBER 21, 2022

Here’s an overview of the most important trends every retailer needs to pay attention to in 2023. Retail consumers love customized products that are made just for them. Retailers are leveraging this trend to apply personalization at scale. . Omnichannel Retail. Personalized Products and Customer Journeys.

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Retail Clothing Technology Accessories 133