Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

Retail 240

Retail Clothing Events Games 240

Retail TouchPoints

JULY 27, 2021

Technology-based and digitally native brands have an ecosystem around them. Creating Differentiated Events and Activations. That’s why several of DJM’s properties have been hosting concerts and smaller events this summer to create a safe yet fun environment for shoppers as they get back out into the world. Photo credit: Easton.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Kibo

MARCH 17, 2023

In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

APRIL 22, 2022

The event, which combines three previously separate shows, has been designed to provide a broad view of industry and consumer trends, as well as deep dives into role-specific topics and technologies. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Workshop 298

Workshop Omnichannel Arts Fulfillment 298

Retail TouchPoints

OCTOBER 27, 2021

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people to their stores — and keep them there. Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores.

Consumer 258

Consumer Supplies Fulfillment Technology 258

Retail TouchPoints

JANUARY 3, 2023

Laugh” Pop-Ups for Good event, held Dec. Sponsor CS Hudson was joined by Medallion Retail , FASTSIGNS of Upper Saddle River , Tanger Outlets and Sequel Timex Group in bringing the event to life. The fifth annual “Live. 15, 2022 at Tanger Outlets in Riverhead, N.Y.,

Toys 249

Toys Games Accessories Events 249

GetElastic

FEBRUARY 26, 2020

Better customer experience means targeting people, not buyers. News and Events. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product.

Customer Experience 78

Customer Experience Customer Multichannel Social Media 78

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider.

Fulfillment 276

Fulfillment Shipping Costs Supplies Operations 276

Retail TouchPoints

APRIL 29, 2022

goodMRKT , an innovative retail concept dedicated to doing good, is going to showcase the impact of products with a purpose through a limited-run activation during the event. ShoppingGives, which will be officially launching its new Shopify POS round-up capability with goodMRKT at the event, will match all donations generated at the event.

Payments 251

Payments eCommerce Events Payment Services 251

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. The format also supports more fulfillment-driven experiences. They’re supposed to be small and intimate,” Bodkins added.

Food and Beverages 240

Food and Beverages Fulfillment Omnichannel Specialty Retailers 240

Retail TouchPoints

JUNE 15, 2023

Mondelez International Ben Bridge Jeweler Marketplace Strategies & Technologies DRINKS Staples, Inc.

Customer Retention 235

Customer Retention Jewelry Outdoor Fulfillment 235

GetElastic

FEBRUARY 26, 2020

Better customer experience means targeting people, not buyers. News and Events. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product.

Customer Experience 60

Customer Experience Customer Multichannel Social Media 60

Retail TouchPoints

JANUARY 11, 2023

Now, foot traffic is still relevant, but brands also have to worry about growing their social presence, having social shops to make purchasing quick and easy, livestream shopping, oh and making sure this all connects back to their website/online store and that they are collecting data to improve future customer experiences.

Social Media 267

Social Media Multi-channel Customer Loyalty Shopify 267

Retail TouchPoints

JULY 26, 2023

Fulfilling these emotional needs resulted in a shift of attitudes toward tech-driven experiences. Immersive exhibitions and spaces offer a unique opportunity to fulfill these needs, transcending traditional art and entertainment to become vehicles for mental and emotional restoration.

Arts 172

Arts Technology Consumer Fulfillment 172

365 Retail

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

Management 105

Management Arts Fulfillment Technology 105

Retail TouchPoints

JANUARY 26, 2022

There were other food options with nice tables and chairs and casual seating that could be booked for events, like a winery’s tasting. RTP: What roles do you see for technology in the malls of the future? For instance, I love to shop, and some weekends the “event” is just the shopping.

Outdoor 304

Outdoor Events Technology Customer Experience 304

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

Shipping Costs 249

Shipping Costs Payment Services Merchant Services Payments 249

ESW

FEBRUARY 8, 2021

It’s the day of your big online sales event. This might sound like a doomsday scenario, but it’s far from uncommon for eCommerce brands running sales events. For brands considering the launch of a new sales event, it is essential to learn about and protect against the following risks first. . Suddenly, the traffic stops.

Events 78

Events Shipping Costs Supplies Shipping 78

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

Management 264

Management Payment Services Payments Operations 264

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. How will this long-term investment support the company’s integrated luxury retail strategy?

Omnichannel 263

Omnichannel Technology Channel Department Stores 263

Retail TouchPoints

NOVEMBER 8, 2022

This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue. Returns can be an excellent opportunity to sell something new to a known customer. retail sales.

Online Retail 290

Online Retail Retail Technology Arts 290

Retail TouchPoints

SEPTEMBER 26, 2023

Don’t oversell products if you don’t have the supply to fulfill orders. Reach out to vendors if needed to fulfill any oversell orders, and then start loading up on inventory for the next big event — Black Friday will be here before you know it. Guru Hariharan is CEO of CommerceIQ.

Supplies 254

Supplies Fulfillment Shipping Costs Shipping 254

Retail TouchPoints

DECEMBER 21, 2021

A digital queuing system enhances the customer experience — which will be invaluable in the post-COVID era — and increases customer sales. Customer waits may be inevitable sometimes, but that doesn’t mean they also can’t be profitable. Step back from the customer experience and look at queuing in purely operational terms.

Customer Experience 296

Customer Experience Customer Retention Technology Customer 296

365 Retail

APRIL 15, 2024

Retailers are facing a major challenge – how do they keep up with customers who want their purchases delivered faster, more efficiently, and with complete accuracy? The answer is smart logistics which leverages innovative technology and data-driven insights in order to streamline operations. What does this mean?

eCommerce 97

eCommerce Customer Shipping Costs Fulfillment 97

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. The NRF Big Show , held in NYC Jan.

Food and Beverages 272

Food and Beverages BigCommerce Home Furnishings PayPal 272

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Fabric

MARCH 7, 2024

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” – Steve Jobs One critical aspect that retailers can often neglect is the post-purchase experience for customers. What is the post-purchase experience?

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Retail TouchPoints

DECEMBER 23, 2022

Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility. Thanks in some part to Amazon’s October Prime Day, Black Friday is no longer a one-day event that occasionally culminates in shoppers fighting over a doorbuster sale on toasters.

eCommerce 217

eCommerce Shipping Costs Retail Recommendation 217

365 Retail

APRIL 30, 2024

Sustainability initiatives, dynamic digital fixtures, and other technological advances are central to the design, enhancing the customer journey. Key features of the new store include: Immersive Shopping Journey: A modern, streamlined layout enhances the shopping experience, facilitating discovery and easy navigation.

Accessories 69

Accessories Technology Fulfillment Improvements 69

Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal? It clearly is.

ACH 240

ACH Multi-channel Technology Customer Retention 240

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 183

Payment Services Payments Retail Social Media 183

365 Retail

FEBRUARY 15, 2024

Retail success hinges significantly on the seamless operation of warehouses, where every detail from inventory management to order fulfilment directly influences customer satisfaction and bottom-line results. Customers expect to find what they are looking for and receive their orders promptly and without error.

Management 52

Management Order Fulfillment Retail eCommerce 52

Retail TouchPoints

SEPTEMBER 11, 2020

Brands and retailers are now tasked with figuring out alternate ways to drive the excitement, traffic and sales the doorbuster event guaranteed in the past. Store Fulfillment Is A Lifeline. 1] With the right store fulfillment technology , brands can keep inventory moving despite slower foot traffic or mandatory closures.

eCommerce 196

eCommerce Operations Fulfillment Customer Loyalty 196

Retail TouchPoints

JULY 27, 2020

curbside pickup, turning entire stores into fulfillment centers) has left many retailers unprepared for this now new-normal, and has exposed their slow speed towards digital transformation. Yes, some technologies (e.g. Several themes emerged, including: Retail in the U.S. However, there are two more positive caveats to this.

Retail 198

Retail Fulfillment eCommerce Technology 198

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social. 3:30 PM – 3:50 PM.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

JULY 25, 2022

BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Click-and-collect, a.k.a.

Fulfillment 197

Fulfillment Shipping Costs Omnichannel Operations 197