RTP blog

AUGUST 2, 2019

By July, you’ve likely started campaign and channel planning, and even considered some newer technologies such as Alexa skills or AR/VR. Regardless of what you’re planning, what connects all of your holiday customer experiences is content. The challenge is unlocking its value by making it scale across channels.

Multi-channel 150

Multi-channel eCommerce Channel Presentation 150

Retail TouchPoints

SEPTEMBER 6, 2022

“We’ll have lots and blocks that will be assigned to them, and they [will] only have to navigate through a couple of rows within a distribution center, compared to the multi-level pick tower that they have to operate with today. This will reduce walking for our associates by 47%.”.

Supplies 278

Supplies Shipping Costs Travel Multi-channel 278

Wiser

FEBRUARY 21, 2024

Collaborations with data software platforms like Wiser Solutions and investing in independent channel-focused tools, empower the company to aggregate sales data and craft compelling narratives that fully encapsulate the company’s market performance.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

365 Retail

OCTOBER 26, 2023

Upon completion, the outlet will span 185,000 square feet and feature over 90 high-end fashion, lifestyle, and F&B brands. Cotswolds Designer Outlet, led by Robert Hitchins Ltd, commences construction in Tewkesbury, offering a unique retail experience.

Food and Beverages 65

Food and Beverages Leisure Multi-channel Fashion 65

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Improvements 52

Improvements Shipping Costs Multi-channel Fulfillment 52

Wiser

MAY 14, 2020

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail , strong visual merchandising must also extend to online channels. Tell a Story.

Multi-channel 158

Multi-channel Electronics Point of Sale Presentation 158

Wiser

SEPTEMBER 12, 2022

We tend to think about visual merchandising in terms of how products are displayed in a store via window displays, mannequins, signage, interactive experiences, etc. That’s certainly true, but with the rise of omnichannel retail, strong visual merchandising must also extend to online channels. Tell a Story.

Multi-channel 148

Multi-channel Electronics Point of Sale Presentation 148

Retail TouchPoints

OCTOBER 21, 2022

As other payment solutions differentiate with multi-retailer rewards programs , browser extensions and even creator marketplaces , Venmo is betting that what made it successful in the first place is also what will help it rise to the top of the embedded payments pile — community. And with 50% of global spending in the U.S.

Payments 337

Payments Merchant Services Payment Services PayPal 337

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Other luxury brands such as YSL have decided to stop participating in seasonal fashion shows.

eCommerce 304

eCommerce Travel Social Media Consumer 304

Retail TouchPoints

JULY 28, 2020

As IDC researcher Alan Webber put it in a recent blog post , customers now “want and expect a clear, multi-channel journey with clear next steps and a clear outcome.”. There are dozens of things you can do that make things exciting without making the shopping experience unsafe or introducing risks.

Retail 223

Retail Mobile Multi-channel Technology 223

Steve Dennis

JANUARY 19, 2022

While sales rung up in a digital channel will continue to grow much faster than those transacted in a brick-and-mortar location, all the metrics for physical retail in 2021 were strong. Without a Return to Fun, We Won’t See a Luxury and Fashion Recovery (A-). US sales achieved record levels.

eCommerce 60

eCommerce Retail Multi-channel Fulfillment 60

SellBrite

FEBRUARY 27, 2019

Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for. Both brands have managed to create the expectation of exceptional customer experience and quality—with their packaging. Carry the online customer experience into the real world.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. You can sync inventories between platforms, sell across multiple channels, and see how well products perform overall. Does that sound good? Select Amazon.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Omnisend

JUNE 15, 2021

The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software. Without it, you’ll have to reach out to customers the old-fashioned way. As it turns out, this is not one of those times that ‘the old-fashioned way’ is a good thing.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

365 Retail

NOVEMBER 30, 2021

Following a successful trial in four of its centres, in October McArthurGlen launched its ‘Recycle Your Fashion’ project across its entire portfolio, providing guests with more sustainable end-of-life options for their garments. McArthurGlen understands the importance of adapting to create omni-channel buying experiences for its guests.

Leisure 65

Leisure Books Arts Clothing 65

365 Retail

NOVEMBER 13, 2023

Natural and Climatic Shifts Changing seasons impact preferences, particularly in the fashion and food industries, where demand can evolve dramatically from season to season. “In the digital era, customer expectations are higher than ever, with a desire for quick, effective, and personalised service being paramount.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

SellBrite

AUGUST 22, 2018

The one thing that every ecommerce business has in common — regardless of size, niche and experience — is shipping. Whether you sell food, fashion accessories or tech gadgets, you’re always going to have to ship something to your customers. But shipping isn’t cheap and at times it isn’t even fast.

Shipping Costs 110

Shipping Costs Shipping Shipping Labels eCommerce 110

GetElastic

DECEMBER 16, 2021

To break the market out of being restrained by legacy suites, Commercetools invented a headless, API-first, multi-tenant SaaS commerce platform that is cloud-native and uses flexible microservices. With a cloud native and API-first architecture, Core dna empowers digital teams to create experiences across platforms, channels and devices.

Magento 113

Magento B2C Merchant Services B2B 113

SellBrite

MAY 13, 2019

Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse. And providing a better standard of customer experience will never not be a challenge to online sellers. Getting Progressive.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

OrderDynamics

MAY 28, 2019

For example, the system may recognize and allow only 7-day returns on electronics, but 30 or 90 days on fashion goods. It could use returns data to reject orders from a particular customer flagged for excessive returns. Today’s customers prefer retailers that offer good terms product returns. On the other hand, 72.6%

Management 48

Management Merchant Services Shipping Costs Retail 48

SellBrite

OCTOBER 29, 2019

Fashion Jewelry. Restricted categories protect Amazon and customers : Few things hurt a company’s reputation like a bad customer experience. They’re also protecting customers from buying knock-off goods, which again, helps their own brand as well. Fashion Jewelry. Automotive & Powersports. Fine Jewelry.

Jewelry 81

Jewelry Automotive Merchant Services Fashion 81

Steve Dennis

JANUARY 9, 2018

Well positioned monobrand retailers like Uniqlo, H&M, Primark and Warby Parker also will continue to steal share from less compelling multi-brand stores. As much attention as e-commerce gets it turns out digital channels’ influence on brick & mortar shopping is far more important for most brands.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Kibo

OCTOBER 18, 2021

Every retailer wants their customers to have the best possible customer experience with their brand, and a disappointing CX is now a major turn-off for consumers. But what’s the best way to achieve it in a highly competitive, multi-channel world? . What Makes for a Great Ecommerce Experience?

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Retail TouchPoints

APRIL 29, 2024

James Reid, Chief Innovation Officer, AllSaints Those are tough odds for any one app to face, but it didn’t intimidate British fashion brand AllSaints or its Chief Innovation Officer James Reid. In October 2021 the company underwent a massive replatforming, moving from a bespoke in-house ecommerce system to Salesforce Commerce Cloud. “As

Customer 225

Customer POS Download Payment Services 225

Korona

JANUARY 5, 2023

eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Whether this means following up on abandoned shopping carts , or cross-selling related products , checkout optimization should both improve your customer experience and increase your sales. . Follow Up Abandoned Carts.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

OrderDynamics

MARCH 20, 2018

His startup idea looked at how to provide customers with customized muesli – breakfast cereal. Rather than merely taking the mix given at grocery, they focused on providing customers with a custom experience. Max’s experience showed him that “its not about online or offline experiences.

Multi-channel 57

Multi-channel Customer Experience Shipping Costs Mobile 57

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. With more than 10 years of experience in digital marketing, ecommerce strategy and digital transformation, she has helped architect omnichannel strategies for hundreds of brands and retailers, including Michael Kors, Joann Fabrics , Converse and Billabong Brands.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Retail TouchPoints

MAY 5, 2021

As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers. But, retailers are realizing that the ‘now normal’ will look much different than ‘normal’ did in January 2020.

Multi-channel 228

Multi-channel Retail Technology Sporting Goods 228

Retalon

SEPTEMBER 11, 2020

Demand forecasting techniques go beyond simple trend extrapolation, accounting for hundreds of factors that influence demand for each SKU in every channel (price, events, product families, assortment, product cannibalization, etc.). On top of that, even smaller retailers must address the multi-channel reality of today’s shopping environment.

Retail 41

Retail Payment Services Multi-channel Payments 41

Payoneer

OCTOBER 22, 2018

Customer-centricity is also becoming more popular because it has a positive impact on the business. Providing multilingual support is another way of being available for your customers in different regions. This is where a multi-channel helpdesk that organizes customer conversations can help.

Customer 36

Customer Multi-channel Omnichannel Department Stores 36

SellBrite

SEPTEMBER 24, 2019

Also, there are countless YouTube channels that feature toy videos. It’s a one-stop option for customers to access games, apps, music, and thousands of channels. Since customers are looking for a product like this, selling it in your store will help generate more sales. Ask Customers for Reviews. Shoes (48%).

Toys 103

Toys Games Electronics Books 103

Omnisend

APRIL 30, 2021

Ecommerce is booming, especially for the fashion and beauty sectors. The market ranges from cheaper, trend-led, fast-fashion items to exclusive, bespoke pieces created with precious metals and gems. Customers can click on the “How big is this?” rate for single-channel initiatives. Reading Time: 5 minutes.

Jewelry 144

Jewelry eCommerce Marketing Merchant Services eCommerce 144

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse. The market is expected to grow by 25.5%

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

MARCH 30, 2023

Retailers will need to be able to pivot quickly to keep up with changing regulations and evolving customer expectations, which means they must develop a 360-degree view of shoppers while understanding sources, expectations and regulations around privacy as they develop a “golden record” that can automate an improved customer experience.

POS 298

POS Omnichannel Webinar Point of Sale 298

Ecommerce Platforms

JANUARY 2, 2023

These tools provide a more advanced bot system than many of the old-fashioned FAQ-style bots and often come with machine learning algorithms, which allows them to improve their performance over time. Bots can transfer customers to human agents when necessary, and help to create notifications and tickets for live agents to address.

Customer 104

Customer Multi-channel Live Chat Social Media 104

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Custom branding and packaging.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241