Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Retailers 1.

Payment Services 288

Payment Services Merchant Services Payments Point of Sale 288

Groove

OCTOBER 6, 2020

This was the case for one of our clients, so our team created a custom AS400 Integration to help the company modernize their website and upgrade the user experience. AS400 Integration: Improving BigCommerce B2B Operations. Operating in this manner caused frustrations for the sales team. The Solution.

BigCommerce 210

BigCommerce B2B Operations Magazine 210

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

RTP blog

MARCH 2, 2018

By Paul Millette, Carousel Industries For arguably anyone in retail, the conversation of “delivering the ultimate customer experience” is as prolific as discussions about inventory management, supply chain operations and P&L statements. 1 driver in bolstering the customer experience.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. Those early use cases make sense because they deliver immediate results.

Retail 289

Retail Mobile Consumer Operations 289

Retail TouchPoints

SEPTEMBER 7, 2023

Aēsop operates approximately 400 points of sale across the Americas, Europe, Australia, New Zealand and Asia, with a recent advance into China, where the brand opened its first store in 2022. We will also be able to concentrate on continuing to improve The Body Shop’s business and refocusing Avon International’s footprint.”

Point of Sale 263

Point of Sale Operations Improvements Other 263

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Store systems typically don’t operate in people-free, highly secure, air-conditioned server environments; quite the opposite. I’ll help you decide. Edge systems process data in real time.

Payment Services 278

Payment Services POS Operations Technology 278

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. customer experience).

Sporting Goods 317

Sporting Goods Technology Omnichannel Operations 317

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Augmented reality (AR) and virtual reality (VR) powered by 5G can delight and wow customers. Connected devices also allow for personalization and improved customer service.

Sporting Goods 263

Sporting Goods Payment Services Retail Supplies 263

iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

Retail TouchPoints

MAY 31, 2023

“By rolling out NewStore at Filson and Shinola, we will dramatically improve how shoppers interact with both businesses. The partnership will streamline operations, improve inventory accuracy and help our retailers gain valuable insights about their customers, all while offering a more unified shopping experience.”

Omnichannel 250

Omnichannel Payment Services POS Jewelry 250

Retail TouchPoints

FEBRUARY 16, 2024

“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.

Food and Beverages 266

Food and Beverages Payment Services POS Operations 266

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Among retail respondents, only 8% said they plan to invest specifically in improving the employee experience over the next 12 months.

Operations 276

Operations Improvements Technology Management 276

Korona

FEBRUARY 2, 2022

Keeping customers satisfied with your products and services should be the main focus of any business. Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. And referrals.

Customer Experience 52

Customer Experience Customer POS Retail 52

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . The customer is a businesses’ most important asset after all.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

JULY 12, 2023

With so much attention on artificial intelligence (AI) today, you’ve likely heard how Artificial Intelligence for IT Operations (AIOps) is going to revolutionize almost everything. Because of this, Gartner recently introduced AI Networking , which is a subset of AIOps defined as more efficient way to manage Day 2 network operations.

Retail 246

Retail Operations Management POS 246

365 Retail

SEPTEMBER 17, 2023

This entails a deep understanding of the various facets of retail operations, from inventory management to customer service. Today, we’ll explore several actionable strategies that can help retail managers simplify operations without compromising on the ultimate goal of business success.

Operations 52

Operations Management Retail Channel 52

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. To do that will take a years-long effort, already underway, to break down data silos and transform the company’s global operations. “As

Jewelry 275

Jewelry Omnichannel Operations Technology 275

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

JULY 20, 2023

When members of the restaurant’s loyalty program hover their palm over the reader, associates can pull up their MyPanera account information, greet the guest by name and provide a customized experience, including palm-based payment.

Payment Services 245

Payment Services Food and Beverages Customer Experience Technology 245

Retail TouchPoints

SEPTEMBER 19, 2023

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Apparel 277

Apparel Technology Payment Services Games 277

RetailMinded

MARCH 16, 2024

It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. Let’s explore how you can implement these advancements and see tangible gains in your daily operations. This cuts down on overstocking and understocking issues (which translate to lost sales or excess costs).

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

AUGUST 17, 2020

It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities. An agile operation means you are primed to adjust what you do, and are ready to jump and make the most of the opportunities that change brings. Small changes matter.

Retail 187

Retail Operations Travel Leisure 187

retailnext

SEPTEMBER 24, 2019

Point of Sale Data Collection – Retail customer data collected at the point of sale is not only a perfect solution to inventory management but has other great benefits too that just shouldn’t be missed. Improve shopper experience by understanding tastes and preferences in product.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. In addition to Aptos, Crocs partnered closely with retail strategy company Sophelle on the deployment. “We

POS 147

POS Customer Payment Services Social Media 147

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. Digital Transformation Required Building Trust In Burton’s Data.

Omnichannel 308

Omnichannel eCommerce POS Operations 308

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 227

Supplies Beauty and Health Payment Services Fulfillment 227

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

Payment Services 277

Payment Services Small Business Retail Shopify Gifts 277

Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. These efforts and more will serve to increase membership engagement and continue to improve retention.”

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

APRIL 25, 2024

Yes, self-checkout machines, as they operate today, may offer more opportunities to accidentally, or intentionally, make off with extra products or pay less than what is owed. And just like most tech, it has improved and evolved over that time. But, of course, that doesn’t mean it can’t get better.

Payment Services 246

Payment Services Technology Consumer Retail 246

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Retail TouchPoints

NOVEMBER 3, 2021

Optimizing Customer Journeys Contactless technologies such as RFID and other Internet of Things (IoT) applications can dramatically improve inventory accuracy, a key element of optimizing customer journeys: “Most retailers are losing as many as 8.2

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

Algopix

SEPTEMBER 19, 2023

The Function of ASIN ASIN serves several essential functions: Uniqueness: ASIN ensures that each product listed on Amazon has a distinct identifier, eliminating confusion and making it easier for customers to find the exact product they are looking for. Search and Discovery: Customers can use ASIN to search for specific products on Amazon.

eCommerce 96

eCommerce eCommerce Platforms Supplies Point of Sale 96

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

These powerful tools offer actionable insights, data-driven decision-making, and improved supply chain visibility, leading to improved performance and increased profitability. This comprehensive understanding allows retailers to make data-driven decisions, optimize processes, and identify opportunities for improvement.

Supplies 89

Supplies Retail Improvements Demo 89

Retail TouchPoints

MAY 27, 2022

Equally important, the associates gave positive feedback, saying the training improved their ability to recommend products to customers. Because the training game was available on associates’ mobile devices, they could play frequently, trying out multiple scenarios as they sought to improve their scores.

Electronics 288

Electronics Consumer Electronics Games Point of Sale 288