Retail TouchPoints

MARCH 28, 2022

As MINISO sets its sights on omnichannel growth, the company is leaning into other key differentiators: a strong supply chain, original designs, and licensing partnerships with some of the world’s most renowned brands, including Disney, Universal and the NBA. RTP: What role does digital currently play in your business?

Omnichannel 216

Omnichannel Toys Supplies eCommerce Platforms 216

Retail TouchPoints

JANUARY 4, 2023

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Beyond the Shelf.

eCommerce 251

eCommerce Omnichannel Comparison Shopping Recommendation 251

GetElastic

FEBRUARY 3, 2022

In today’s digital world, merchandisers must take full advantage of the omnichannel space to influence and guide the shopper through the decision-making process. for businesses that focus on improving customer experience, it’s critical to leverage all the tools in the box to guide the experience. Video Clienteling.

Omnichannel 148

Omnichannel Demo Beauty and Health Jewelry 148

Retail TouchPoints

JANUARY 4, 2023

And they’re using ads and tools like groups and live videos and comments to help identify their most loyal customers and develop products that meet the needs of the community.”. Every day on platforms like Meta’s Instagram and Facebook , brands are going beyond selling by building relationships with their customers.

Social Media 274

Social Media Omnichannel Channel Information 274

365 Retail

MARCH 13, 2023

By building an omnichannel strategy, brands can diversify reach and expand their presence across different channels to communicate with audiences they may have previously failed to resonate with, as well as engage new customers. But what exactly is omnichannel and how can online retailers adapt to meet ever-changing consumer habits?

Omnichannel 70

Omnichannel eCommerce Shipping Costs Social Media 70

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities. in the announcement post.

Retail 239

Retail Social Media Apparel Omnichannel 239

Retail TouchPoints

DECEMBER 14, 2021

Welcome to the age of social experiential design, where the visual tactics must integrate a “pixel x frame” approach and include social media influencers on the activation team from the beginning of the experience’s concept. Not all brands, social media influencers and brand ambassadors are a good fit together.

Social Media 310

Social Media Events Document Marketing 310

Retail TouchPoints

APRIL 25, 2023

This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping. As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy.

Technology 239

Technology eCommerce Shipping Costs Games 239

Retail TouchPoints

APRIL 4, 2023

government to the general public, more people are closely scrutinizing the actions of social media giants. Pinterest’s still relatively new CEO, Bill Ready, is doubling down on the platform being a positive environment in the increasingly toxic social media universe. “I From the U.S. That is, until now.

Social Media 280

Social Media Recommendation Consumer Marketing 280

Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

Merchant Services 269

Merchant Services Retail Shipping Costs Customer Experience 269

Retail TouchPoints

JUNE 8, 2022

New functionalities are rolling out seemingly daily across social media sites and other forums to facilitate contextual commerce across all areas of the internet.

Social Media 216

Social Media Events Management Blog 216

Omnisend

APRIL 29, 2021

Luckily, in our digital era, marketing is a lot easier thanks to digital marketing and social media engagement. From SMS to omnichannel campaigns that garner a 287% higher purchase rate , marketers can enjoy using a wide variety of exciting and effective marketing methods. Use Omnichannel Communication.

Clothing 146

Clothing Marketing Social Media Omnichannel 146

Retail TouchPoints

APRIL 28, 2023

During this time, as a “lean and mean” team, “We didn’t really have social media, we didn’t do any marketing,” Wells explained. “We When he returned to True Religion as creative director in late 2019, social media and the creator economy had reached a critical inflection point.

Social Media 254

Social Media Fashion Mobile Consumer 254

Smile.io

OCTOBER 14, 2020

It’s go digital or face demise in a post-pandemic world That’s also why monitoring e-commerce trends is more important than ever before to ensure your digital experiences are up-to-date and relevant. Customers Prioritize Experience Over Product or Service Customer experience is the new battlefield of e-commerce.

Customer Experience 53

Customer Experience eCommerce Customer Social Media 53

Retail TouchPoints

MARCH 25, 2022

Constant interaction with friends on Instagram and TikTok is part of Generation Z’s lives, so there is no question that these social media channels influence what digital natives put in their shopping carts. Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future.

Payments 258

Payments Payment Services Social Media Electronics 258

Retail TouchPoints

MARCH 7, 2024

The ad showcases the depth and breadth of products offered on the Makerplace by Michaels platform while also showing the retailer’s innate “respect” for both its makers as well as its customers.

Social Media 216

Social Media Arts Gifts Customer 216

Ecommerce Platforms

MAY 18, 2021

Not only to add extra functionality to your site but also to help you manage other aspects of your business – customer service, marketing, lead generation, etc. For instance, you’ll need to find a way to: Streamline and enhance the customer experience. Answer customer questions. Edit video content.

Social Media 210

Social Media Live Chat SEO Management 210

Retail TouchPoints

OCTOBER 6, 2023

For example, the brand launched an album on Spotify called “Greatest Hates,” where the team took all of its negative reviews, comments and social media feedback, meshed it all together and put it into a metal album. Liquid Death spotlights social media haters by releasing albums that put the negative reviews to music.

Food and Beverages 231

Food and Beverages Social Media Marketing Consumer 231

Retail TouchPoints

MARCH 8, 2022

While creating and amplifying content across email, video, social media and its site has helped Babylist build credibility and drive user engagement, “one thing we have never been able to help them with is the physical touch-and-feel experience with products,” Grant noted.

Social Media 293

Social Media Leisure Consumer Toys 293

Retail TouchPoints

JANUARY 5, 2022

But like any hot trend that has garnered a lot of buzz (I’m talking about you, “omnichannel”), there has been confusion about what experiential retail actually entails — and how it can be done successfully. And that could be through downloading the app, signing up for the email list or following the brand on social media.”

Retail 276

Retail Omnichannel Social Media Consumer 276

Smile.io

MAY 15, 2024

   Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Whether expanding into physical retail locations, social commerce, online marketplaces, or international online stores, you need an ecommerce platform that supports you.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Think about how important buy online, pick up in-store; pick, pack and ship in-store; omnichannel shelf price changes; and in-store traffic insights are.

Payments 216

Payments Payment Services Customer Experience Social Media 216

Smile.io

JULY 25, 2023

Effective omnichannel loyalty strategies With today’s interconnected ecosystem, it’s important to deliver a seamless, united customer experience across channels. We’ve talked about how this applies to omnichannel marketing and omnichannel commerce, but it also applies to your loyalty program!

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice. “By

Social Media 267

Social Media X-cart Consumer Events 267

Retail TouchPoints

MARCH 30, 2022

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space.

Payment Services 290

Payment Services Social Media eCommerce Presentation 290

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Retailers are pushing the envelope to create memorable experiences that gather social media ‘Likes’ and excite and enchant consumers.

Payment Services 183

Payment Services Payments Retail Social Media 183

Omnisend

DECEMBER 14, 2023

Don’t forget social media Social media is another powerful tool for driving your Boxing Day sales. You can create short-form videos and image posts and share them on social media platforms like Instagram and TikTok. This is because customers engaging with omnichannel campaigns spend 13% more.

Marketing 88

Marketing Social Media Events Clothing 88

GetElastic

OCTOBER 21, 2022

All listed experts have a wide range of backgrounds, experience, and longstanding careers in technology, marketing, and sales to name a few. Experts on this list are segmented by their respective area of expertise, and have either published insights, consistent social media content, bestselling books, speaker series, or podcasts.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Retail TouchPoints

JULY 11, 2023

As the retail industry introduces modern shopping experiences underpinned with new technologies like AI, retailers can take a page from the NFL’s playbook and adapt those learnings to their unique environments. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

Payments 179

Payments Payment Services Retail Social Media 179

Omnisend

APRIL 15, 2021

A prime way of reaching this crossroad is with customer engagement marketing and customer engagement strategies. Customer engagement can come in many forms, from contests on social media to openly addressing customer feedback. Streamlining your customer experience will resolve pain points before you know it.

Live Chat 78

Live Chat Customer Marketing Social Media 78

BigCommerce

JULY 2, 2018

We continue to attend shows, expand our social media following, and update our website for improved customer experience. However, professionally, email marketing and social media have by far been the most successful. Use an omnichannel approach. Don’t miss a post. Have a great product.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Retail TouchPoints

APRIL 3, 2023

Like many retail and CPG brands, Myos Pet taps into a combination of channels, from email to social media and SMS, to engage with its customers. But the brand was looking to communicate with customers in a more authentic and direct way — one that would ultimately help build trust and loyalty.

Payment Services 211

Payment Services Social Media Subscription Channel 211

Retail TouchPoints

AUGUST 25, 2023

Benoit Vatere is a serial entrepreneur, angel investor and Founder/CEO of Mammoth , a first-of-its-kind direct-to-retail technology that builds a bridge between social media advertisements and physical retail sales. If D2C changed the retail game for the last decade, I am excited to see what D2R will do for the next one.

Retail 235

Retail Social Media Consumer Channel 235

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. .

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

NOVEMBER 11, 2022

It is an omnichannel email marketing automation app that helps online stores and ecommerce businesses generate more sales. It offers tools for nearly everything, from email marketing to automations, and social media posts to SEO. Social Wix apps. Here are some Wix apps that can help you ace social media marketing.

Social Media 97

Social Media Payments Shipping Costs Payment Services 97

Omnisend

MAY 14, 2021

Blog Posts and Videos. It comes in many forms; blog posts and video content are among the most popular. Always craft content according to the needs of your target customers. Videos can work extremely well in moving your content marketing strategy to the next level. Social Media Ads. With more than 4.2

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Retail TouchPoints

JUNE 5, 2020

With many consumers still socially distancing, Mother’s Day gatherings were limited to video chats and driveway meetups. Combining authentic storytelling with poignant influencer and ambassador videos, the brand was able to generate more than 12 million impressions. “We But this year, things were different.

eCommerce 183

eCommerce Consumer Omnichannel Gifts 183