Retail TouchPoints

MARCH 3, 2023

Reviewing, analyzing and processing the invaluable data collected through previous interactions can ensure that retailers keep offering recommendations and suggestions most useful to and aligned with customer needs. Imagine look inspiration from a fashion expert, step-by-step recipe guides, video tutorials on products, etc.

Consumer 226

Consumer Customer Loyalty Customer Experience Recommendation 226

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

ESW

DECEMBER 4, 2023

In fact, 66% of surveyed fashion brands and 78% of footwear brands say product drops are an important part of their business. In an era when consumer behaviour is more volatile than ever before, product drops can serve as an important way to create awareness, a sense of urgency and brand loyalty — but only when they are executed properly.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Retail TouchPoints

JULY 10, 2023

New state-of-the-art generative AI models for text, images, high-fidelity videos and 3D assets can be trained and fine-tuned with retailers’ proprietary data, representing their specific brand and tone and with appropriate guardrails to do domain-specific tasks. No retailer can afford to ignore this revolutionary wave of productivity.

Merchant Services 270

Merchant Services Shipping Costs Retail Social Media 270

Optimizely

MARCH 14, 2019

Customer loyalty is everything for ecommerce brands. Getting a buyer to make that second purchase is crucial, as loyal customers are worth up to 10X the value of their first purchase. If you produce a mix of content, you are more likely to keep customers engaged. Video tutorials. Email newsletters.

eCommerce 210

eCommerce Blog Article Games 210

Omnisend

FEBRUARY 3, 2022

trillion , the fashion industry is booming. This top Shopify store has attracted over 400,000 subscribers who get access to special deals, content, and loyalty programs. SM Global’s success is driven by retention and building customer loyalty, something that they achieve with the effective segmentation of their subscribers.

Clothing 78

Clothing Shopify Shipping Costs Fashion 78

Kissmetrics

JUNE 7, 2021

Shopping for loved ones can be challenging enough, but trying to find fashionable clothes and shoes for them? Fashion is such a personal experience, so how can you be sure you’re making the right decision? Use this “style guide” approach as a fashion e-commerce merchant to help your shoppers define their own style.

eCommerce 219

eCommerce Marketing Social Media Events 219

Optimizely

SEPTEMBER 18, 2018

Part of the challenge involves submitting a photo or video of you completing the task to get points. Need Supply Co has grown its fan base by embracing indie fashion designers, as well as designer labels that weren’t available in its native Richmond, Virginia back in the pre-internet days of the early 1990s.

B2C 261

B2C Fashion Magazine Jewelry 261

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. Retailers are developing and marketing new products to capitalize on this increased demand.

Payment Services 149

Payment Services Shipping Costs Sporting Goods Retail 149

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. About 25% of Google searches have at least one video in them.

B2B 146

B2B eCommerce Customer SEO 146

lateshipment

DECEMBER 11, 2020

If you craft an effective social commerce campaign, you will achieve the following goals: Reach a wide audience Improve brand awareness Increase sales Build customer loyalty. Forever21 runs one of the most successful user-generated content strategies among fashion brands. All your photos and videos must have a high resolution.

Social Media 246

Social Media eCommerce Gifts Article 246

Talkoot

MARCH 4, 2021

When you have an inventory with 1000s of SKUs in a fast-moving category like fashion you: Have to balance the business requirement to push products online vs. spending time to craft well-written product pages. This situation demands a solution like Talkoot, a product information management system designed primarily for DTC fashion brands.

Outdoor 78

Outdoor Information Apparel Live Chat 78

BigCommerce

JULY 25, 2017

How to Use Video to Power Proof of Concept Sales. Video is a major part of his ecommerce strategy. His product pages are essentially landing pages, chalk full of call to actions, psychological countdowns to get people to purchase faster, but, most importantly, videos showing him using the item on the page. Dive on in.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Omnisend

DECEMBER 11, 2023

5 Key features: Global logistics network Extensive product catalog Product customization Quality control measures Efficient product sourcing Access to product images and videos Pricing: Free: $0/month Plus: $15.99/month Trendsi Image via Shopify Trendsi caters to fashion dropshippers. Rating: 4.9/5 month Prime: $19.99/month

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

UpSellIt

MARCH 3, 2023

For popular or more complex products, upload videos to give users a clear representation of what your product is all about. Fashion brands can suggest items that “complete the look” to help build outfits. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

For popular or more complex products, upload videos to give users a clear representation of what your product is all about. Fashion brands can suggest items that “complete the look” to help build outfits. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

Optimizely

JULY 24, 2018

One way to drive the second purchase in ecommerce is by engaging with your customers in a relevant and fun way right after they make their first purchase. This could be anything from a simple thank you to an email asking for a social follow to sharing a video about how other people use the exact product the buyer has purchased.

X-cart 334

X-cart eCommerce Customer Retention Customer 334

lateshipment

DECEMBER 11, 2020

If you craft an effective social commerce campaign, you will achieve the following goals: Reach a wide audience Improve brand awareness Increase sales Build customer loyalty. Forever21 runs one of the most successful user-generated content strategies among fashion brands. All your photos and videos must have a high resolution.

Social Media 130

Social Media eCommerce Article Customer Loyalty 130

Smile.io

FEBRUARY 1, 2022

Here we have compiled a list of 22 Black-owned small businesses to support in 2022 from four different categories— fashion and accessories, beauty and skincare, haircare, and home and lifestyle. Fashion and accessories 1. They even reward their loyal customers through their Unwrap Rewards program and tiered-VIP program.

Beauty and Health 71

Beauty and Health Accessories Fashion Clothing 71

Optimizely

JUNE 5, 2018

Given how traditional fashion companies work on such a long calendar, they can’t necessarily react to things that are changing as fast as an ecommerce company can. We do so many creative shoots — video shoots, photo shoots — it’s such a visual brand and it’s just all about experiences.

eCommerce 150

eCommerce Marketing Channel Definition 150

SellBrite

AUGUST 25, 2017

Products can go viral overnight, new brands can penetrate into competitive industries and take over, and consumers have no problem shifting their loyalties from one brand to another. What can you do to outshine the competition, build a sustainable business, boost customer loyalty, and drive more sales than ever before?

eCommerce 95

eCommerce Social Media Outdoor Customer Loyalty 95

SellBrite

FEBRUARY 27, 2019

The packaging also reinforces the customer’s decision to subscribe by using fun, creative, and custom designs. There are hundreds of FabFitFun unboxing videos on YouTube of customers excited to talk about the unique packaging and the products inside. Their product packing design also follows this philosophy.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Optimizely

FEBRUARY 15, 2018

This is exactly what Kenny Smithnanic aims to do at Mobovida , an ecommerce company that offers fashion, mobile and travel accessories direct to consumer. How to build customer loyalty over time. How do you think about new customer acquisition vs. customer loyalty? …and much more. Read the Interview .

Marketing 150

Marketing eCommerce Accessories Customer Loyalty 150

eCommerceFuel

MAY 24, 2021

With shoppers increasingly turning to online retailers for everything from fashion to their weekly groceries, you can’t afford to fall back on the same old advertising and marketing strategies you’ve relied on in the past. Customer-created content is one of the best advertising strategies out there, after all.

eCommerce 58

eCommerce Social Media Small Business Retail Customer Loyalty 58

Korona

AUGUST 31, 2022

How to Grow eCommerce Customer Loyalty: 7 Tips for Online Stores. YouTube’s “unboxing” videos continue to be a mainstay of the platform. And certain eCommerce niches (such as fashion, beauty, and electronics) can be a goldmine for determining which products are experiencing increased demand.

Online Retail 52

Online Retail Retail Accessories eCommerce 52

Kissmetrics

OCTOBER 29, 2020

Who your customers are: Are you targeting new moms, weekend warriors who are active on the weekends? You should have a basic idea of the customer you’re targeting. Are you focusing your attention on a specific niche, i.e., affluent travelers, price-conscious fashion aficionados?

Marketing 363

Marketing Document Channel Social Media 363

Smile.io

NOVEMBER 15, 2021

This brand attracts a customer base that wants to stand out from the crowd as fashion icons (literally). The program challenges every customer to achieve their own exclusive status by moving them from being an Insider to a Trend Setter, and then a Style Muse to an Icon.

Games 89

Games Fashion Jewelry Customer 89

365 Retail

JULY 13, 2021

As the consumer’s journey is increasingly multichannel, staff will need to acquire new skills to manage not just traditional sales and service tasks but assisting with online orders, managing online returns, staging for click and collect, and selling to customers at home through video calls. Store communications.

Payment Services 52

Payment Services Travel Multichannel Mobile 52

ROI Revolution

OCTOBER 1, 2020

Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day. Watch the four-part video series today to uncover strategies & insights around everything from inventory planning to merchandising and SEO readiness to digital advertising strategies. 9/9 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

BigCommerce

DECEMBER 5, 2017

When to ask customers for reviews (and then how to use those!). How to use live chat to increase conversions and customer loyalty. Blog content: Video vs infographic vs photo gallery vs test. Lisa Chu, owner of toddler fashion company Black n Bianco, knows the importance of keeping her customers hooked to her brand.

Customer 381

Customer Live Chat Social Media BigCommerce 381

Smile.io

MAY 15, 2023

This makes impulse buyers particularly prone to shopping in industries that are rapidly changing, such as fashion, beauty, and technology. How to Grow Your Small Business with Loyalty Marketing Find out what loyalty marketing is, what it can help you achieve, and how to implement customer loyalty marketing in your small business.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

ROI Revolution

JULY 2, 2020

To address the pressing concerns of growing brands, we partnered with BigCommerce, Searchspring, and Trustpilot for a virtual half-day event all about creating a seamless customer journey to become an industry-leading force. Watch the video now! Watch the video today! Amazon debuts digital storefront for fashion designers.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

MARCH 2, 2021

YouTube ad revenue grew to $6.89B in Q4 2020 from $4.72B in Q4 2019 as the pandemic fueled video growth. Time spent watching digital video on mobile increased from 42 to 47 minutes ( eMarketer ). The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Statista ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

Ecommerce Platforms

JUNE 16, 2023

Instead, you can encourage customers to answer questions, take photos and videos, and/or provide a star rating. You can easily showcase your best reviews, customer videos, and Q&As on your website to provide social proof that people love your products! Of course, you’re not limited to plain reviews, either.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

ROI Revolution

JUNE 2, 2020

Watch the video today! The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. Amazon debuts digital storefront for fashion designers. Over the next few weeks, Google will be releasing their video meeting tool , Meet, to all users for free. 5/26 update. 5/19 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

SEPTEMBER 9, 2020

Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day. Watch the four-part video series today to uncover strategies & insights around everything from inventory planning to merchandising and SEO readiness to digital advertising strategies. 9/9 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

APRIL 2, 2020

VPN usage is up by 34% and video bandwidth usage is up 12%. The ecommerce sites shutting down for the foreseeable future include fashion brands Reformation, Marysia and The Frankie Shop, and retailers TJ Maxx, Marshalls, Victoria’s Secret , and HomeGoods. The demand for faster downloading speed is higher than ever.

eCommerce 207

eCommerce Social Media Shipping Costs Events 207