Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. And these functions can be seamlessly incorporated across touch points. Here’s how.

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Consumer Omnichannel Retail Technology 257

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. To combat these challenges, retailers must adopt a multi-faceted approach to cybersecurity.

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Payment Services Retail POS Operations 271

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. And market figures show that they are increasingly popular. It’s reckoned that nearly 4.5

Financial Services 271

Financial Services Payment Services Payments Small Business Retail 271

Dynamic Action

MAY 23, 2024

Summary Customer experience (CX) is the most important factor that impacts consumer loyalty. CX has evolved from focusing on the point of sale to connecting with customers in the discovery and evaluation phase (DX). This shift takes retailers from product-centric, to customer-centric.

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Customer Customer Loyalty Customer Experience Point of Sale 62

365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. With over 555.6

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Point of Sale Customer Loyalty Technology Arts 40

Retail TouchPoints

OCTOBER 4, 2023

Continued Skittishness in the Market (and in Consumer Behavior) Solution: Make Friends with Your Fans Over the past year retailers have faced mixed cues from consumers, with “revenge spending” and spending on experiences increasing at the same time that high inflation drove consumers to become more discerning and frugal in other areas.

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Retail Consumer Shopping Carts Technology 269

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

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Technology Payment Services Payments Retail 52

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. Join the discussion on Nov. 17 from 3 to 3:30 p.m. 17 from 2:15 to 2:45 p.m.

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Merchant Services Cryptocurrencies Payments Payment Services 327

RetailMinded

DECEMBER 21, 2022

2023 is an overdue date for merchants to welcome agility into their point of sale, logistics and overall retail operations, yet 2023 will reveal just how important agility truly is. Merchants looking to beat the challenges of supply, inflation and even consumer behavior should lean heavily into technology that leads with agility.

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Retail Merchant Services Marketing Supplies 52

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Customers can check stock levels before ordering products using track-and-trace technologies.

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POS Retail Information Customer Loyalty 222

Ecommerce Platforms

AUGUST 29, 2022

The technology comes with a fantastic app market, brimming with tools to add to your store. Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers.

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Shopify Customer Merchant Services Shipping Costs 210

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. But there’s more to gift cards than just being a convenient way for customers to buy gifts. That’s what this guide is all about.

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POS Gifts Payment Services Merchant Services 52

Ecommerce Platforms

SEPTEMBER 1, 2022

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. Many cheap POS solutions are available on the market today, but not all will offer the functionality you need. Ease of use: Everything is wonderfully easy to use, and there’s fantastic customer support.

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POS Payment Services lightspeed Payments 197

Korona

AUGUST 12, 2022

If you work in any capacity of the retail industry then you must have heard at least some knowledge of customer loyalty programs. Over the last couple decades, customer management and rewards programs have blossomed and proliferated alongside more bigger developments in the digital world. . springbig Loyalty And Rewards.

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Customer Loyalty POS Customer Retention Point of Sale 52

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. What to consider when choosing a point of sale supplier for coffee shops. Customer Facing Display To Improve Customers Checkouts.

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POS Payment Services Merchant Services Point of Sale 52

GetElastic

MAY 18, 2022

To guide brands, Gartner has created a strategic roadmap to support companies in making the right strategic decisions and technology investments to increase brand adoption, revenue, and future-proof their digital commerce vision. The pandemic forced brands to re-think their go-to-market strategy. Step Three: Creating a Migration Plan.

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Multi-channel Subscription Automotive Customer Loyalty 78

365 Retail

DECEMBER 12, 2023

“Amperity provides us with the critical foundation necessary to knit together our customer data, deepen and expand the meaningful connections we’ve established with customers, and deliver tailored experiences at scale.” Amperity enables us to create unified customer profiles and actionable insights we need to scale.

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Customer Data Customer Retail Omnichannel 52

Ecommerce Platforms

MARCH 24, 2022

Below, we’ll be exploring some of the most popular POS systems for coffee shops on the market, looking specifically at the range of fantastic features they can offer to help you make the right impression on your customers. Best known for its exceptional flexibility, Shopify is one of the most powerful tools in the ecommerce market.

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POS lightspeed Payment Services Shopify 104

Mi9

JUNE 8, 2023

The full story can be read here: Mi9 Retail is named a Top 10 Retail Software Solution Provider Eugene Voronov, EVP & GM at Mi9 Retail, remarked “While having a strong culture, vision, mission, and strategy is paramount for any successful business; the battle for the customers’ loyalty happens at the front lines and not in the corner office.

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Retail Point of Sale Magazine eCommerce 40

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

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Improvements Payment Services POS Payments 98

Ecommerce Platforms

MARCH 14, 2023

Unlike most tools for ecommerce in the market today, Evercommerce isn’t a dedicated website builder and sales solution. Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

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POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

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POS Payment Services lightspeed Shopify 104

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

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POS Payment Services Point of Sale Payments 52

Korona

JANUARY 30, 2023

Customer preferences shift, technologies advance, and shopping patterns evolve. Unsurprisingly, eCommerce has proliferated, gaining higher market share value each year. Generating word of mouth marketing and establishing repeat customers have been goals of retailers for decades.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

RTP blog

APRIL 23, 2018

They use their proprietary technology and investment in inventory to serve customers nationwide with everything from toys to tuxes. Adding a rental component to a retailer’s business offers a variety of opportunities to grow foot traffic, improve customer loyalty and increase the retailers’ margins on products that consumers buy.

eCommerce 150

eCommerce Retail POS Toys 150

Korona

SEPTEMBER 29, 2022

Other apps like Drizly and Minibar connect shoppers with liquor stores and markets that have the drinks they’re looking for. Omnichannel Sales . Keep in mind that, while using multiple channels of sales is optimal for revenue, it requires a robust point of sale and inventory management system. Then, voila!

Payment Services 52

Payment Services POS Point of Sale Food and Beverages 52

iVend

MAY 11, 2022

Used by retailers across all segments, there are multiple promotion types, which deliver a range of benefits in sales, customer experience, loyalty and market share. Here we look at the benefits of promotions, the range of promotion types, and the retail technology that powers effective promotions.

Retail 52

Retail POS Technology Customer Data 52

Korona

JANUARY 30, 2023

As a retail business owner, there are certain features you look for when choosing the point of sale software that will be used to run your store. Inventory management, CRM, loyalty programs, accounting integration, transaction processing, and gift cards are all elements that you look for when shopping for a point of sale provider.

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POS Merchant Services Other Payment Services 52

iVend

AUGUST 27, 2020

Digital retail technologies hold the potential to create game-changing innovations. For retailers, this means technology that keeps shoppers engaged, employees safe, stores open, brands thriving, and builds a competitive edge for the future. Future-proof your business by utilising Cloud technology. Vivek Vashistha.

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Omnichannel Leisure Technology Channel 105

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

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Customer Customer Retention Social Media X-cart 88

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests.

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POS Payment Services Point of Sale Events 52

iVend

JUNE 26, 2020

Keenly attuned to the growth of the digital retail market, COLDWEAR launched their online store in 2015 to complement their brick-and-mortar efforts and to reach new customers across Asia.

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Travel Apparel Accessories Customer Loyalty 70

365 Retail

NOVEMBER 13, 2023

It can offer sales boosts, increase profits, boost brand recognition, and increase customer loyalty. Understocking and Overstocking: Overstocking items can lead to waste and tie up valuable resources whereas understocking can harm sales and reputation. .” Retailers can adopt the following approaches.

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Retail Shipping Costs Multi-channel Supplies 52

RTP blog

JANUARY 26, 2018

No One Gets Marketing Right Every Time (The Key Is To Keep Listening And Adapting) Knowing customers’ shopping preferences is a crucial capability for merchants all around the world. One thing we can learn from savvy retailers like Woolworths and Starbucks is that the customer loyalty program is a crucial part of the equation.

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Customer Experience Customer Mobile Article 150

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. Retailers can rely on innovation to fill the gaps left by a lack of staff by deploying the right retail technologies. Amber Hovious is VP of Marketing and Partnerships at Teamwork Commerce.

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Technology Payment Services Retail POS 275

iVend

JUNE 26, 2020

Keenly attuned to the growth of the digital retail market, COLDWEAR launched their online store in 2015 to complement their brick-and-mortar efforts and to reach new customers across Asia.

Travel 52

Travel Apparel Accessories Customer Loyalty 52