Retail TouchPoints

AUGUST 18, 2023

We might use the copy they recommend for an ad, or OK [what might seem to be an] ‘out there’ print design for a swim trunk, and our customer base sees that.” Retailers also need to apply this mobile-first lens to everything that happens after the purchase is made, including package tracking and product returns.

Mobile 241

Mobile PayPal Consumer Customer Loyalty 241

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 From the above figures, it is clear that eCommerce mobile apps are a huge success. . Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. This concept provides a consistent brand experience across different channels, allowing customers to interact with your brand in the most convenient way.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Retail TouchPoints

OCTOBER 5, 2021

With conversational commerce solutions, brands can unlock a seamless omnichannel experience, win lasting customer loyalty and drive revenue. Modern consumers live on their mobile devices. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected.

Omnichannel 267

Omnichannel Customer Loyalty B2C B2B 267

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Travel 219

Travel Clothing Technology Customer Loyalty 219

Retail TouchPoints

JULY 24, 2023

Navigating these touch points can be challenging, but the potential rewards, like enhanced customer loyalty, are worth the additional effort. Retailers also have the opportunity to populate emails with recommendations for items the shopper looked at but didn’t buy, discounts for their favorite products and more.

Small Business Retail 237

Small Business Retail Marketing Retail Social Media 237

Retail TouchPoints

NOVEMBER 18, 2021

17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Employ new extended reality (XR) and the latest visual technologies to bring products to life online. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 261

Consumer Merchant Services Social Media Technology 261

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 236

POS Merchant Services Supplies Improvements 236

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 129

Channel eCommerce Social Media Customer Loyalty 129

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Upsellit allows you to deliver timely and relevant messages to desktop and mobile users, increasing brand visibility and driving immediate action.

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

Wiser

JULY 11, 2022

It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. With the right strategies in place, there are many possible benefits for your business, including: Attracting new customers.

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

RetailMinded

OCTOBER 27, 2022

With the advent of technology, business owners are now aligning their companies towards changing trends. This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. Many consumers now rely on mobile devices to research products and services, make an order, and complete transactions.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

365 Retail

DECEMBER 13, 2023

Redefining the meaning of personal shopping Through intelligent data, brands now have the power to turn every shopping interaction into a meaningful and rewarding personalised experience, whether that is through recommending the perfect gift for a friend or finding the best deal for a new gadget.

Retail 62

Retail Gifts Shipping Costs Customer Loyalty 62

Groove

JULY 2, 2019

When designing your checkout flow, make sure button sizes are mobile compatible. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. Free Shipping.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. AI-recommendations 6.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

RTP blog

NOVEMBER 19, 2018

Retailers are continuing to push the limits when it comes to technology, but they must also elevate the moments that matter the most in a shopper’s journey. This could be building location-based services into a mobile app to quickly locate products in-store, or by enabling chat functions seamlessly into the online experience.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Creating personalized product recommendations. By 2030, AI will lead to an estimated $15.7

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

SEPTEMBER 17, 2020

But in the customer’s mind, they have one relationship with the retailer, not separate ones for every channel. That unified relationship needs to be consistent across all interactions, whether online, in-store, via email or on mobile. Retailers also must put the tools in place to continuously reengage with the customer.

eCommerce 197

eCommerce Mobile Channel Customer Loyalty 197

Sailthru

JANUARY 16, 2020

You’d have an extremely rich customer profile, combining the data of offline and online purchase frequency. Even better, you could add product recommendations to emails based on what the person has bought in the shop. You just need the right in-store technology. Solution #1: Mobile Passes. Solution #2: In-Store Kiosks.

Omnichannel 78

Omnichannel Seminar Customer Loyalty Mobile 78

RTP blog

MARCH 15, 2017

The Retail TouchPoints Connected Consumer Series webinars, which will be broadcast from March 27-31, will delve into some of today’s hottest retail topics — from leveraging Artificial Intelligence and deepening personalization to creating truly modernized mobile experiences.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150

Groove

MAY 3, 2018

However as an Elite BigCommerce Partner Agency , we're constantly evaluating marketing technologies to help our clients push beyond baseline functionality to drive more sales. From customer reviews to email automation, we've outlined a list of our favorite BigCommerce marketing apps to help you supercharge your site. Conclusion.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

RetailMinded

FEBRUARY 29, 2024

Hyper-personalization is about matching customers with their unique preferences. That’s achieved by pairing the right digital marketing techniques with technology. So, hyper-personalization is undoubtedly a winning situation for both retailers and customers. What Is Hyper-Personalization?

Retail 52

Retail Customer Loyalty Technology Clothing 52

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Ecommerce Platforms

MARCH 14, 2023

The digital and mobile software applications available from Evercommerce are specifically well-suited to an environment of digital transformation, where customers are looking for more convenient and tech-first approaches to services and sales. There’s also integrated payment processing and a mobile app for offline jobs.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? Many businesses also now allow customers to return items they ordered online to a local store to receive a refund or even cash. We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. The bottom line.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? Many businesses also now allow customers to return items they ordered online to a local store to receive a refund or even cash. We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. The bottom line.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

365 Retail

JUNE 1, 2023

High street retailers have recently faced increasing competition from online outlets such as ASOS, Boohoo and Pretty Little Thing, forcing brick-and-mortar brands to innovate and diversify to maintain customer loyalty and satisfaction.

Customer Experience 52

Customer Experience Payment Services Customer Mobile Payments 52

Wiser

DECEMBER 18, 2023

1: Consistent Brand Representation To ensure brand consistency across all digital platforms, it is crucial to reinforce brand recognition and foster customer loyalty. 3: High-Quality Visuals To optimize online shopping experiences and drive purchase decisions, it is highly recommended to leverage high-resolution product images.

Online Retail 139

Online Retail Information Improvements Management 139

GetElastic

AUGUST 17, 2020

Before you even think about what technology platform will be best suited to your company, you have to define business objectives. Objectives can include: Increased share of wallet from existing customers Incremental revenue from new customers. Objectives are the foundation upon which technology should be constructed.

Document 113

Document eCommerce Platforms B2B eCommerce 113

ChannelAdvisor

OCTOBER 16, 2020

Give yourself time to establish, get acquainted with and troubleshoot new technologies long before it’s time to manage the holiday rush. By implementing your new product recommendations features before the busy season, you’ll ensure a seamless experience come November. Get in the weeds with your email marketing campaign planning.

Blog 64

Blog Marketing Customer Loyalty Recommendation 64

Wiser

NOVEMBER 6, 2023

When customers have all the information they need at their fingertips with just a few clicks, including detailed product descriptions, high-resolution images, and customer reviews reduces uncertainty and builds trust. This not only boosts immediate sales but also fosters customer loyalty and promotes repeat business.

Payment Services 78

Payment Services eCommerce Retail Games 78

Retail TouchPoints

JULY 21, 2022

“When you think about how data is being captured from your owned touch points, your websites as well as your paid media, it all has to be orchestrated nicely with your product and technology teams,” Redniss explained.

Marketing 278

Marketing Consumer Information Customer Retention 278

GetElastic

JULY 20, 2017

Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. A Forrester study comparing revenue growth at several companies in their customer experience index found that leaders outperformed laggards by as much as 24%. Mobile and social media open new touchpoints.

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Kibo

DECEMBER 14, 2021

They are budget-conscious risk avoiders who rely heavily on recommendations. To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. Mobile an Extension of Digital Shopping Experience.

Social Media 62

Social Media Retail Mobile Omnichannel 62

lateshipment

MAY 5, 2021

Mobile devices have been consistently generating over half of the website traffic in the past five years.” – Statista. The more convenient option is to utilize a website builder that guarantees mobile responsiveness, like the Zyro eCommerce builder. Here’s what such tool can help you with: Product recommendations.

eCommerce 130

eCommerce Social Media Shipping Costs Reference 130