Retail TouchPoints

APRIL 9, 2024

, Little Tikes, MGA’s Miniverse and other beloved toy brands, has launched its own direct-to-consumer ( DTC ) site and rewards program to get closer to its customers. DTC customers also will gain early access to the newest toys before they hit store shelves.

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Groove

DECEMBER 18, 2023

This flexibility is coupled with robust security measures to make sure that custom apps run safely and reliably. It is an invaluable tool for eCommerce retailers looking for custom-built functionality that empowers their office teams to do their jobs more efficiently and effectively.

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Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

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Retail TouchPoints

JULY 27, 2023

We rely on logic or rationality to appeal to customers without once tapping into the emotions at play in their purchase decisions. Transparency: To cultivate trust with your current audience and potential customers, it’s essential to be forthcoming and honest about your brand.

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Retail TouchPoints

OCTOBER 18, 2023

Melissa & Doug toys and costumes have been in homes and schools around the world for decades. (If If you are a parent, you likely have at least one Melissa & Doug toy.) Interactive Moments Help Uncover ‘Endless Possibilities’ for Play With the tagline “Timeless Toys.

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Retail TouchPoints

JANUARY 3, 2023

The kids could grab their favorite toy and participate in a range of interactive activities, including a life-size snow globe selfie station and an e-sports gaming station. Laugh” Pop-Ups for Good event, held Dec. 15, 2022 at Tanger Outlets in Riverhead, N.Y.,

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Retail TouchPoints

MAY 30, 2024

Walgreens understands our customers are under financial strain and struggle to purchase everyday essentials,” said Tracey Brown, EVP and President of Walgreens Retail and the company’s Chief Customer Officer in a statement. “We Mini Pretzels are now $1.99 (previously $ 2.79 ).

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Sailthru

JANUARY 17, 2020

After shuttering hundreds of stores and filing for bankruptcy , Toys R Us rose from the ashes with a few experiential stores that opened in time for the holiday season. It’s common to hear about store closures and missed quarters, but it’s not often that a huge brand gets a do-over like Toys R Us. Time to pay attention.

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Retail TouchPoints

APRIL 26, 2024

The Bark product portfolio now includes toys, food, treats, dental kits and dental chews, and the brand is forging deep relationships with retailers like Target and PetSmart to bring this growing assortment to consumers. RTP: And what about from a customer acquisition and retention perspective? What are your top priorities?

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Retail TouchPoints

SEPTEMBER 27, 2022

1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct. We listened to our customers, and the way we’re approaching holiday this year underscores our commitment to making holiday shopping easier, affordable and more enjoyable.”.

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Salsify

DECEMBER 11, 2018

Trend pieces about the death of retail come out weekly it seems: Toys R Us shutters , Sears files for bankruptcy, RadioShack closes, malls are dying. Millennials and Gen Z don’t want to shop in stores, retail experts claim.

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Retail TouchPoints

MARCH 1, 2024

This makes it easy for the customer to find everything they need and to hopefully discover a few surprises and fun ideas to add to their celebration along the way.” The customer is at the center of everything,” said Bill Lanza, Head of Stores at Party City in a statement. One of the reformatted stores, in Cumberland, Ga.,

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Retail TouchPoints

MARCH 1, 2024

Powered by Walmart GoLocal , the service was initially launched last year and is part of the retailer’s broader focus on creating a frictionless ecommerce fulfillment experience for customers across the U.S. Orders will then be picked up by a delivery driver and dropped off at the customer’s desired location. ”

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Retail TouchPoints

JULY 27, 2022

Macy’s recently shared plans for a Toys ‘R’ Us holiday 2022 partnership that will build the toy seller’s presence within the department store via a store-in-store experience.

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Retail TouchPoints

OCTOBER 31, 2022

But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? By starting with a consistent brand layout at each of our stores, we are able to deliver the signature Spirit Halloween in-store experience to every fan, regardless of where they may be visiting us.”.

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Retail TouchPoints

AUGUST 17, 2023

More than 10,000 products from Petco are now available for delivery nationwide via the DoorDash Marketplace, including food, treats, toys, beds, bowls and other supplies. The retailer began offering same-day delivery in partnership with DoorDash in December 2020.

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Retail TouchPoints

SEPTEMBER 7, 2023

The service is available for tens of thousands of products that are in-stock at nearby stores, including books, toys, games and collectibles. As retail and consumer preferences continue to evolve, we’re thrilled to be bringing our customers this added convenience and serve them in new ways.”

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Retail TouchPoints

FEBRUARY 14, 2023

Constructor’s technology will help Very deliver highly personalized shopping experiences and journeys aimed at driving engagement, loyalty and conversions. Very offers products across fashion, tech, homeware, toys, sports equipment and other categories from more than 2,000 brands.

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Retail TouchPoints

SEPTEMBER 14, 2022

The program is being run in partnership with TerraCycle , which offers recycling solutions for products not typically collected by curbside programs, and is free to customers through sponsorship from Walmart and P&G. Consumers are invited to bring in empty hair care, skincare and cosmetic packaging from any brand, purchased anywhere.

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Retail TouchPoints

JULY 14, 2023

Walmart has debuted a digital-first shopping experience that provides customers with a view into three celebrities’ online carts: football star Patrick Mahomes , pop singer Becky G and the ultimate consumer (and consumer product), Barbie. Customers can shop Becky G’s Walmart live with the singer on July 25 at 7 p.m.

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Retail TouchPoints

JANUARY 29, 2024

Every day, the latest retail headlines are focused on the entrance or expansion of physical retail environments, including Kohl’s , Toys ‘R’ Us , Mizzen+Main and more. Right now, most retailers lack information about the number of potential customers passing by their stores on any given day. Passer-by traffic. Proofing point.

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Retail TouchPoints

FEBRUARY 6, 2024

Pop Mart , the designer toy and entertainment brand, is opening two permanent stores in Los Angeles as it continues its U.S. However, the two Los Angeles Stores, located in Westfield Century City mall and Glendale Galleria, are its sixth and seventh permanent stores in the U.S.

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Retail TouchPoints

JANUARY 17, 2024

PawWire , the latest B2B2C platform from The Wires, offers pet owners a panoply of products from around the world presented as part of a personalized shopping experience. Each time customers open the app they can view a curated selection of brands in “The Edit” section.

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Retail TouchPoints

MAY 29, 2024

“Five years ago, most of our customers were middle-class families with one or more dogs. Now, these services are in such high demand, so the customers’ expectations are much higher than they used to be. Our customers have high standards for their pets – the more it looks like a hotel, the better!

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Sailthru

JUNE 13, 2018

Radio Shack, Sports Authority, Payless, Wet Seal and more recently, Toys ‘R’ Us: It’s worth noting that they’re practically all — or were all — brands of scale. But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Our brains don’t work that way.

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Retail TouchPoints

OCTOBER 11, 2021

The Walmart.com sub-site will feature an array of product categories ranging from music and apparel to toys and games. In addition to new products, the Netflix Hub also will offer exclusive experiences. in a blog post announcing the partnership. “The

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Salsify

APRIL 24, 2018

The March 2018 announcement closing of 800 Toys R Us stores around the country left many dismayed for a variety of reasons: nostalgia for childhood, confusion about how this could’ve happened to such a prominent retailer, and where does one shop for toys now?

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Retail TouchPoints

AUGUST 25, 2023

Toys ‘R’ Us was fine as a big box — in fact, that’s what made it such a wonderland for kids and adults alike — but the Babies ‘R’ Us of yore was overwhelming to the point of being anxiety-inducing. Final thought — I think the country needs both Toys ‘R’ Us and Babies ‘R’ Us.

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Algopix

APRIL 14, 2024

His leadership has enabled the company to specialize in creating customized marketing solutions that significantly improve client engagement and profitability in a highly competitive market. His leadership has guided the company to create compelling and user-friendly websites that drive sales and improve customer interaction.

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Retail TouchPoints

MAY 2, 2023

Shoppers can order food, treats, toys and even large items like dog crates, cat towers and aquariums for delivery in as fast as one hour by visiting Instacart’s PetSmart page or selecting the PetSmart storefront on the Instacart app. “By PetSmart competitor Petco also has taken steps to boost convenience for its customers.

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Forrester eCommerce

JANUARY 28, 2020

This included concerns about apps and internet-connected toys to technologies used the in classroom. […]. Over the holidays and through the new year, I had the topic of children’s data privacy and device use come up multiple times.

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Retail TouchPoints

NOVEMBER 16, 2023

For visitors that can’t make it to the store in person, Crate & Barrel also has created a virtual version of the new flagship that can be visited by customers around the world. Customers also can schedule to meet with a Design Desk designer in-store, virtually or in their homes. 18 through Dec.

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Email Audience

JUNE 21, 2023

So, you’ve probably heard the terms “consumer” and “customer” thrown around a lot, right? In this article, we’re going to help clear up any confusion you might have about consumers and customers, and why it’s crucial for businesses to treat them differently. ” Well, not always!

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RTP blog

NOVEMBER 7, 2017

One of the two suburban supermarkets I shop at has trained its cashiers to ask customers this question just as they are beginning to scan their items, and it’s often struck me as odd and sometimes irrelevant. Or even make a note that such-and-such customer wanted something that wasn’t available? Direct me to the correct aisle?

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Kissmetrics

DECEMBER 9, 2020

What’s more, these companies are using machine learning to get ahead of competitors by tackling some of marketing’s toughest challenges, such as personalization, instant customer support, and big data. Marketers can also use machine learning to gain a better understanding of their customer base. Marketers should sit up and take notice.

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Retail TouchPoints

JANUARY 4, 2022

And that gave way to stellar branding, and lackluster products, creating a bubble in customer acquisition channels.” That is why in this new era of DTC, the big question is whether consumers will continue to spend their dollars on brands that have an ideology but lack a superior product and experience to back it up. “If

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Retail TouchPoints

AUGUST 24, 2023

Preserving customer trust and privacy should be top-of-mind for retailers looking to make generative AI a bigger part of their holiday shopping strategy. Brands seeking to use this technology have an opportunity to engage customers, communicating the presence of generative AI in the consumer experience and where and when it is used.

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