Retail TouchPoints

MAY 11, 2023

Best Buy is the latest retailer attempting to capitalize on the 61% of consumers who have up to four subscriptions. Creating these new membership options allows us to be there for all of our customers in the ways that are most important to them.” Launched in 2021, Best Buy Totaltech helped shape the new membership options.

Shipping Costs 281

Shipping Costs Subscription Electronics Shipping 281

FastSpring

APRIL 17, 2024

Join us at the Palmer Events Center, in Austin, TX, from May 13th to 15th, for an extraordinary event dedicated to all things SaaS. We handle every payment need from subscription management to tax collection, remittance and more so your business can go farther, faster. If so, join FastSpring at SaaStock USA 2024 at Booth S5!

Payment Services 158

Payment Services Merchant Services Demo Workshop 158

Smile.io

OCTOBER 18, 2023

Subscription-based products have grown in recent years, truly becoming (DTC) direct to consumers. Virtually every brand in every industry has some form of offer to turn your one-time purchases into a monthly subscription.  By making recurring purchases easier, subscription services have made shopping convenient again.

Subscription 54

Subscription Social Media Merchant Services Reference 54

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. In fact, just as more retailers are adding subscription offerings, consumers are shedding them. So the big question is — what happens next?

Shipping Costs 228

Shipping Costs Subscription Consumer Games 228

Retail TouchPoints

NOVEMBER 17, 2023

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

Shipping Costs 232

Shipping Costs Customer Experience Supplies Improvements 232

365 Retail

JUNE 5, 2024

In such a landscape, building strong customer loyalty is a necessity for retail businesses, and one of the most effective tactics they should have in their marketing toolkit is loyalty programs. In this blog, we will dive deep into customer loyalty programs to help you understand how they work and how you can create your own, so read on!

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Retail TouchPoints

APRIL 25, 2023

To reach that goal, Selfridges has kicked off the “ W o rn Again ” campaign, with new events and experiences launching from now through August that invite customers “to explore Reselfridges at scale.” Among the new additions are the permanent inclusion of subscription and rent-to-buy programs.

Subscription 214

Subscription Fashion Department Stores Outdoor 214

FastSpring

APRIL 23, 2024

The subscription management system doesn’t support multi-product transactions. As an MoR, our platform handles a lot more than just standalone payment gateways or subscription management software solutions. We’ve been working in this space since 2005, and we’ve seen the growth of the subscription business firsthand.

Payment Services 142

Payment Services Merchant Services Payments Subscription 142

lateshipment

MAY 6, 2020

Avoiding customer concerns and complaints about late deliveries only makes matters worse, but understanding how to respond to late deliveries can help you keep their business even after a poor delivery experience. Provide customers with realistic shipping times, even if that means your competitors can deliver quicker.

Customer 246

Customer Shipping Social Media Gifts 246

365 Retail

FEBRUARY 18, 2022

Even the smallest positive future events can motivate us when we’re feeling down – especially during the pandemic, which has been filled with disappointments.”. Enter the rise of the subscription box. As a result, subscription box delivery services rose significantly during the pandemic. Hello again, and again and again.

Subscription 52

Subscription Gifts Beauty and Health Payment Services 52

Groove

AUGUST 18, 2020

Whether your goal is to grow your eCommerce store, establish more meaningful relationships with customers or automate your marketing efforts, both Klaviyo and MailChimp are great eCommerce marketing tools to help you get the job done. Real-Time Customer Data. Determine the probability of customer churn. Klaviyo vs. MailChimp.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

FEBRUARY 20, 2024

Ahead of his keynote for the event, which will take place June 4-6, 2024, at McCormick Place in Chicago, Collins sat down for an interview on the Retail Remix podcast to discuss how brands are leveraging cultural proximity, and how retailers can learn from the cultural impact of Beyoncé.

Subscription 209

Subscription Consumer Gifts Books 209

Retail TouchPoints

MARCH 10, 2022

For $12.95 /month or $98 /year, Walmart+ members already receive free grocery delivery from stores, free shipping with no order minimum, contactless checkout, member prices on prescriptions and fuel, early access to Black Friday deals and access to members-only Walmart.com events. in a blog post. in a blog post.

Shipping Costs 220

Shipping Costs Subscription Blog Fulfillment 220

lateshipment

MAY 21, 2021

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Create a customer loyalty program.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Retail TouchPoints

APRIL 14, 2023

New Opportunities for Consumers and Brands Consumers like the flexibility of top-up cards to keep track of spending and access services even if they opt out of a subscription or do not qualify to sign up. Prepaid top-up cards have also been an important tool for big brands wanting to engage and grow their customer base. In the U.S.

Payment Services 245

Payment Services Subscription Banking Information 245

Retail TouchPoints

JUNE 3, 2021

Rent the Runway is moving beyond its core rental subscription model into resale, according to multiple sources. “Because we monetize the product through subscription, by the time we’re selling something, we may have already rented it a few times and made money on it,” Hyman told Business Insider. “We

Subscription 172

Subscription Fashion Clothing Consumer 172

Retail TouchPoints

SEPTEMBER 28, 2023

However, Lululemon Studio All-Access Members will then immediately have access to thousands of Peloton classes for the same price they pay with their current subscription tiers. The line’s launch will be celebrated at three new events on the already-scheduled Peloton on Tour event experience, starting with an activation in Chicago Oct.

Apparel 233

Apparel Subscription Events Technology 233

Optimizely

AUGUST 12, 2020

With a well-placed CTA that lets customers know that your business is open for texting, you can make the signup process much easier for them. With Zaius, you have the power to create automated SMS campaigns that are triggered by keywords in text messages your customers send you.

Events 195

Events Subscription Definition Channel 195

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

ESW

FEBRUARY 8, 2021

It’s the day of your big online sales event. This might sound like a doomsday scenario, but it’s far from uncommon for eCommerce brands running sales events. For brands considering the launch of a new sales event, it is essential to learn about and protect against the following risks first. . Suddenly, the traffic stops.

Events 78

Events Shipping Costs Supplies Shipping 78

Retail TouchPoints

DECEMBER 8, 2021

With that in mind, retailers are wise to spend the 2021 holiday run-up leaning into non-physical gift options for customers. Subscription boxes. Digital subscriptions. ZMG Shopping brands — including RetailMeNot and Offers.com — created an event precisely for this late-arriving audience. Gift cards. One reason?

Shipping Costs 229

Shipping Costs Food and Beverages Gifts Shipping 229

FastSpring

SEPTEMBER 17, 2021

FastSpring is a Super Gold sponsor of this year’s SaaStr event. Here’s why we’re attending SaaStr — and what you can expect from us at the event. You can get a 20% event discount by pre-registering to visit our booth ahead of the show. Reason 3: To Highlight Our SaaS and Subscription Business. Reason 2: To Learn from You.

Merchant Services 146

Merchant Services Payment Services Payments B2B 146

FastSpring

JANUARY 10, 2023

Handling failed payments and customer notifications. Chargebee: Supports Complex Subscription Management. Zoho Subscriptions: Online Subscription Billing Platform. Handling failed payments and customer notifications. We become the liable party for every transaction of our customers. Table of Contents.

Payment Services 146

Payment Services Payments Subscription Banking 146

Ecommerce Platforms

OCTOBER 10, 2022

But, while the Squarespace subscription definitely offers several benefits for small businesses, you may want to consider migrating in some cases. Whether you’re shutting down your business or simply looking for more flexibility by moving to a self-hosted platform, it’s important to know how to cancel your Squarespace subscription.

Subscription 197

Subscription Payment Services eCommerce Platforms Article 197

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Omnisend’s studies have revealed that custom automation can yield incredibly high open and click-through rates.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

FastSpring

JUNE 25, 2020

Added new filters that allow sellers to view successful, failed, or all webhook events for a given webhook endpoint. Minor UI updates to the subscription detail page to make updating and canceling subscriptions more visible to the user. Fixed a bug that prevented custom orders from being edited after using the search feature.

Subscription 147

Subscription Download Events Improvements 147

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Retail TouchPoints

SEPTEMBER 21, 2022

NFTs started out in art and collectibles from collections like Beeple, NBA Top Shots and community project like Bored Apes, but the next phase — as marketers expand their utilization of Web 3 — will see brands begin to use NFTs to engage and reward customers with digital assets that have real-world utility and ownership.

Consumer 184

Consumer Marketing Games Social Media 184

Retail TouchPoints

FEBRUARY 1, 2022

Petco has partnered with online marketplace Rover to provide its pet parent customers with access to pet sitting, boarding and dog walking services directly from the retailer’s website. As a treat, first-time customers will receive a $10 discount on the services. But other pet care retailers are vying to be leader of the pack.

Multichannel 215

Multichannel Omnichannel Subscription Books 215

lateshipment

SEPTEMBER 4, 2020

While your company’s products and sales efforts will ultimately be most directly responsible for generating and maintaining business, the on-site experience you provide also plays a key role in attracting and intriguing customers. Here's What You Need to Do to Piece Together a Better On-Site eCommerce Customer Experience.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219

Kissmetrics

JUNE 22, 2021

In other words, businesses are actively pursuing customers across this social media platform, so it makes sense to build your own presence there. With video ads, you can showcase a product, promote customer testimonials, or boost your brand. From this screen, you can also customize your bidding strategy a little more.

Marketing 359

Marketing Social Media eCommerce Events 359

Optimizely

MAY 24, 2018

If you create pages using SEO tactics, you can capture traffic from specific queries related to your product and, ideally, convert new customers while they’re on your site. Offer a great customer experience. Now that you’re bringing more traffic to your ecommerce site, you can try to convert those visitors into new or repeat customers.

eCommerce 170

eCommerce Customer B2C Customer Experience 170

Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

Subscription 291

Subscription Consumer Shipping Costs Clothing 291

365 Retail

DECEMBER 20, 2023

Many companies gauge their performance by evaluating new client acquisitions or expanding their customer base. The larger the number of customers, the more successful they consider themselves a business. What is customer retention? What is customer retention? Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

lateshipment

SEPTEMBER 12, 2023

Retailers soon utilized this unique opportunity and started giving additional discounts to keep customers coming. The word spread, and now it’s the biggest shopping event before the holidays. For e-commerce businesses, BFCM is a golden opportunity to boost sales and acquire new customers. Dollar Shave Bundle Campaign 4.

Social Media 130

Social Media Multi-channel eCommerce Events 130

FastSpring

NOVEMBER 3, 2023

The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. Dozens of startups and partners set up tables to demo their products and talk to thousands of potential customers, investors, and employees. appeared first on FastSpring.

Merchant Services 88

Merchant Services Payment Services B2B Demo 88

Retail TouchPoints

JANUARY 27, 2023

David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. When they sign up, customers instantly earn 100 Diamond loyalty points, the equivalent of spending $100 , and can earn additional points by completing site activities.

Books 265

Books Omnichannel Events Gifts 265