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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers.

eCommerce 273
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Amazon’s ‘Regionalization’ of its U.S. Logistics Network Leads to Reduced Costs, Faster Delivery

Retail TouchPoints

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Now that the ecommerce boom is slowing though, the company is looking for ways to offset those added costs, and the logistics regionalization effort is one of them.

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How E-commerce Businesses Can Have a Great Festive Season in 2022

lateshipment

For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc. How E-commerce Businesses Can Have a Great Festive Season in 2022. Feel free to check it out. .

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Nomad’s Choice: Dropshipping Essentials for the Traveler

365 Retail

Travelling the world and experiencing new cultures while running a thriving online business is an exhilarating thought for many. In this post, we will explore the essentials of dropshipping for travellers, providing valuable insights and tips on how to succeed in this unique business model.

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A Path to E-Commerce Excellence

ChannelAdvisor

One large impact was reduced demand for in-person experiences such as travel, dining, and even shopping. Consumers relied more on e-commerce, accelerating a steady, long-term trend. However, many new online behaviors ‘stuck’ and e-commerce remained strong. Establish ‘agile e-commerce’ operations.

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A Path to E-Commerce Excellence

ChannelAdvisor

One large impact was reduced demand for in-person experiences such as travel, dining, and even shopping. Consumers relied more on e-commerce, accelerating a steady, long-term trend. However, many new online behaviors ‘stuck’ and e-commerce remained strong. Establish ‘agile e-commerce’ operations.