Mon.Nov 20, 2023

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Black Friday: Essential 2023 Insights for Online Brands & Retailers

Wiser

As 2023 wraps up, it’s time to turn our attention to the exciting opportunities that 2024 brings. One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry.

Toys 147
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SharePoint Premium Makes Its Debut At Microsoft Ignite 2023

Forrester eCommerce

Amid all of the buzz around Copilot at Microsoft Ignite last week, SharePoint Premium was revealed. While this is partially a branding and licensing streamlining effort, SharePoint Premium will continue to evolve into an AI-powered content platform with document automation, metadata enrichment, and other intelligent content services.

Document 416
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Australian Department Store Digitizes Merch Buying Experience

Retail TouchPoints

David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the most exclusive global and local brands, will use NuORDER Assortments by Lightspeed Commerce to empower buyers to digitally preview collections, develop assortment plans and complete orders in collaboration with brand partners, replacing manual, spreadsheet-based processes.

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Stay Off Santa’s Naughty List: Four Ways To Responsibly Design Experiences This Holiday Season

Forrester eCommerce

Practice inclusive design this holiday season to unlock on long-term benefits. Here are four ways to implement responsible design.

B2C 466
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Balenciaga Launches Tech-Enabled Merch that Sings

Retail TouchPoints

Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. The Balenciaga Music I Archive merch series includes T-shirts and hoodies and is available in Balenciaga stores and on Balenciaga.com, starting today.

Arts 255
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A Picture is Worth a Thousand Words and Enhanced Conversions

Fastr

You’ve probably heard the age-old saying: “A picture is worth a thousand words”. But did you know this? Visual information makes up 90% of the data sent to your brain ( MIT ) and we process visuals 60,000 times faster than we do text ( University of Minnesota ).

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Will Custom GPTs Boost Ecommerce?

Practical eCommerce

OpenAI and Amazon Web Services now offer custom generative AI builders. We see benefits for merchants, potentially. The post Will Custom GPTs Boost Ecommerce? appeared first on Practical Ecommerce.

eCommerce 111
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Walmart, TJX Provide a Few Bright Spots in Q3 Results

Retail TouchPoints

Several of the nation’s largest retailers, including Target , Macy’s , Gap and BJ’s Wholesale Club , struggled during Q3, with all reporting net sales declines and all but one showing a fall-off in comparable store sales. Net sales for both Macy’s and Gap dropped 7% compared to the same period last year; Target did comparatively better, with a net sales drop of 4.3% , as did BJ’s, with a net sales decline of 2.8% and a slight comp sales increase of 0.3%.

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Re-imagine retail experiences with immersive augmented reality (AR)

365 Retail

Retailers and marketers are looking for ways to enhance consumer engagement, drive sales and foster longer-term brand loyalty. In crowded and competitive markets, marketing leaders need to find creative ways to make their products stand out while increasing buying propensity. Engaging with shoppers wherever they are with more dynamic, fun, and playful experiences is helping many businesses do just that.

eCommerce 110
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Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI

Retail TouchPoints

Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023. According to a memo written by Daniel Rausch, Amazon’s VP of Alexa and Fire TV and obtained by GeekWire , the layoffs are part of an effort to better align with customer needs and priorities, “which includes maximizing our resources and efforts focused on generative AI.

Marketing 240
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Secret Sales Enhances Leadership Team with Appointment of New Chief Digital Officer

365 Retail

Secret Sales today announces the appointment of Chris Lacey as Chief Digital Officer (CDO). The exciting new leadership expansion marks a new chapter of growth for the business as it aggressively accelerates its European expansion strategy. Chris Griffin, Chief Executive Officer (CEO), Secret Sales, said: “As we enter 2024, it’s critical for us to move quickly to keep pace with the strong appetite we’re seeing for off-price from our retailer and brand partners so we can help them expand into new

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How True Classic is Bringing its Digital Strengths into the Physical World

Retail TouchPoints

Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other DTC brands, its next step was into the brick-and-mortar world. But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. and San Jose, Calif., beginning in 2022.

Apparel 199
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Julian Charles Brings Luxury Home Furnishings to Norwich’s Castle Quarter

365 Retail

Castle Quarter has recently welcomed Julian Charles. The retailer, known for its selection of quality bedding, curtains, and home décor, has opened a new 1,800 sq ft store. Julian Charles, with a history dating back to 1947, has established itself as a significant player in the home furnishing sector with over 70 outlets across the UK. This new addition to Castle Quarter occupies a space previously vacant for over a year, bringing new life and a diverse range of festive bedding and homeware to t

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Ecommerce Product Releases: Nov. 20, 2023

Practical eCommerce

New releases this week address video commerce, ecommerce marketing, social commerce, cross-border payments, composable commerce, more. The post Ecommerce Product Releases: Nov. 20, 2023 appeared first on Practical Ecommerce.

eCommerce 102
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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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TikTok Shop Partners with Royal Mail for ‘Click and Drop’ Service for Merchants

365 Retail

TikTok Shop has today announced a new partnership with Royal Mail to help merchants of all sizes improve their delivery experience and thrive on the platform. For the first time, merchants can integrate Royal Mail’s Click & Drop service with their TikTok Shop account, enabling them to arrange shipments and get orders delivered to customers quickly and efficiently.

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

Reading Time: 13 minutes Many users view Wix as a tool for creating simple websites and small online shops. However, that’s far from reality. As you’ll discover in this Wix eCommerce review, the platform has broader and more advanced capabilities. Wix eCommerce caters to businesses of all sizes. The platform offers comprehensive solutions suitable for both novice and experienced sellers.

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Local Retailers Select Cribbs Mall for Festive Season Pop-Up Stores

365 Retail

Two local businesses, 6 O’clock Gin and Goose & Gander, have signed short-term leases to occupy units at Cribbs Mall, offering unique Christmas gift options to shoppers. 6 O’clock Gin, based in nearby Thornbury, has established itself as a popular brand thanks to its artisan gins. The brand will occupy a 554 sq ft store, showcasing a range of flavours from spiced orange & cranberry to elderflower, mango, ginger, and lime.

Retail 105
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Black Friday & Cyber Monday: How Retailers Look to Win Shopper Interest

RIS News

The question on everyone's mind: will the volatile economic landscape stifle consumer spending due to inflation and rising debt, and put mounting pressure on shoppers during Black Friday sales?

Retail 97
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Amazon Layoffs Result in Hundreds of Jobs Lost in Alexa Division

RetailWire

Amazon laid off hundreds of employees from its Alexa division as part of a broader cost-saving initiative.

eCommerce 119
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Amazon’s New Robot, Titan, Lifts Pressure Off Bulk-Item Fulfillment

RIS News

Titan, Amazon’s latest mobile robot, is taking the weight off employees by streamlining product hauling, introducing operational efficiencies, and adding an extra layer of safety.

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Sam Altman Fired as CEO of OpenAI and Hired by Microsoft

RetailWire

After OpenAI's board of directors fired CEO Sam Altman, Microsoft has hired him to lead a new AI research team.

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Getting Digital: The Safety of Retail Delivery Fleets

RIS News

Scanning technology can help improve safety in retail delivery fleets by improving tire safety, enhancing regular fleet maintenance, and strengthening vehicle damage assessment.

Retail 90
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Asda follows Co-op and EG Group conversions with 100th Asda Express store

TalkingRetail

Asda has announced that it has opened its 100th Asda Express store this week, following its rapid rollout of Co-op and EG Group conversions. Last month, Asda announced that it had completed the acquisition of EG Group’s UK business meaning the retailer will take on hundreds of new convenience stores. This announcement followed the news that Asda had.

Retail 83
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Target and Walmart Talk Consumer Spending

RIS News

Consumer spending was top of mind as Target and Walmart released their third-quarter earnings, causing both retail giants to strike a cautious tone concerning inventory and the upcoming holiday season.

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Amazon Introduces Free AI Courses To Train Millions

RetailWire

Amazon has launched “AI Ready,” a new commitment to provide free AI skills training to 2 million people globally by 2025.

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After months in limbo, some products from bankrupt Mitchell Gold may finally reach customers

RetailDive

At the same time, home goods company Surya acquired the Mitchell Gold + Bob Williams brand, with plans to start shipping products in Q1.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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First Look: Crate & Barrel Flatiron Flagship

RIS News

Crate & Barrel opened its first-ever immersive design store where customers can shop surrounded by personalized experiences.

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Kohl’s touts virtual holiday events

RetailDive

Except for a one-day holiday “Kohl’s Storybook Magic” pop-up in New York City, the retailer is highlighting social media, livestreams and other interactive opportunities online.

Events 70
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6 Ways a Retail Intelligence Platform Helps Retailers Win Black Friday

Dynamic Action

Summary Black Friday, the busiest shopping day of the year, demands meticulous planning. Retailers face the challenge of analyzing extensive data to devise successful strategies for this critical sales period. AI-powered retail intelligence platforms play a pivotal role in driving success on Black Friday by enabling data-driven decision-making, optimizing operations, and enhancing the overall customer shopping experience.

Retail 62
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Rhone opens store in Boston Seaport

RetailDive

The location marks the DTC apparel brand’s 15th store — and 12th opening this year — as it continues to build out its footprint.

Apparel 78
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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision