Mon.Nov 20, 2023

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Black Friday: Essential 2023 Insights for Online Brands & Retailers

Wiser

As 2023 wraps up, it’s time to turn our attention to the exciting opportunities that 2024 brings. One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry.

Retail 113
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SharePoint Premium Makes Its Debut At Microsoft Ignite 2023

Forrester eCommerce

Amid all of the buzz around Copilot at Microsoft Ignite last week, SharePoint Premium was revealed. While this is partially a branding and licensing streamlining effort, SharePoint Premium will continue to evolve into an AI-powered content platform with document automation, metadata enrichment, and other intelligent content services.

Document 412
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A Picture is Worth a Thousand Words and Enhanced Conversions

Zmags

You’ve probably heard the age-old saying: “A picture is worth a thousand words”. But did you know this? Visual information makes up 90% of the data sent to your brain ( MIT ) and we process visuals 60,000 times faster than we do text ( University of Minnesota ).

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Stay Off Santa’s Naughty List: Four Ways To Responsibly Design Experiences This Holiday Season

Forrester eCommerce

Practice inclusive design this holiday season to unlock on long-term benefits. Here are four ways to implement responsible design.

B2C 453
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ).

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Re-imagine retail experiences with immersive augmented reality (AR)

365 Retail

Retailers and marketers are looking for ways to enhance consumer engagement, drive sales and foster longer-term brand loyalty. In crowded and competitive markets, marketing leaders need to find creative ways to make their products stand out while increasing buying propensity. Engaging with shoppers wherever they are with more dynamic, fun, and playful experiences is helping many businesses do just that.

Retail 109

More Trending

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Secret Sales Enhances Leadership Team with Appointment of New Chief Digital Officer

365 Retail

Secret Sales today announces the appointment of Chris Lacey as Chief Digital Officer (CDO). The exciting new leadership expansion marks a new chapter of growth for the business as it aggressively accelerates its European expansion strategy. Chris Griffin, Chief Executive Officer (CEO), Secret Sales, said: “As we enter 2024, it’s critical for us to move quickly to keep pace with the strong appetite we’re seeing for off-price from our retailer and brand partners so we can help them expand into new

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

Reading Time: 13 minutes Many users view Wix as a tool for creating simple websites and small online shops. However, that’s far from reality. As you’ll discover in this Wix eCommerce review, the platform has broader and more advanced capabilities. Wix eCommerce caters to businesses of all sizes. The platform offers comprehensive solutions suitable for both novice and experienced sellers.

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Julian Charles Brings Luxury Home Furnishings to Norwich’s Castle Quarter

365 Retail

Castle Quarter has recently welcomed Julian Charles. The retailer, known for its selection of quality bedding, curtains, and home décor, has opened a new 1,800 sq ft store. Julian Charles, with a history dating back to 1947, has established itself as a significant player in the home furnishing sector with over 70 outlets across the UK. This new addition to Castle Quarter occupies a space previously vacant for over a year, bringing new life and a diverse range of festive bedding and homeware to t

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Balenciaga Launches Tech-Enabled Merch that Sings

Retail TouchPoints

Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. The Balenciaga Music I Archive merch series includes T-shirts and hoodies and is available in Balenciaga stores and on Balenciaga.com, starting today.

Fashion 100
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The MVP Mindset: Speed Time to Value and ROI

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

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TikTok Shop Partners with Royal Mail for ‘Click and Drop’ Service for Merchants

365 Retail

TikTok Shop has today announced a new partnership with Royal Mail to help merchants of all sizes improve their delivery experience and thrive on the platform. For the first time, merchants can integrate Royal Mail’s Click & Drop service with their TikTok Shop account, enabling them to arrange shipments and get orders delivered to customers quickly and efficiently.

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Publix Promotes Murphy to CEO Post; Jones Named Executive Chairman

Retail TouchPoints

Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and all these changes will take effect on Jan. 1, 2024. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla., working his way up through various positions.

Retail 99
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Local Retailers Select Cribbs Mall for Festive Season Pop-Up Stores

365 Retail

Two local businesses, 6 O’clock Gin and Goose & Gander, have signed short-term leases to occupy units at Cribbs Mall, offering unique Christmas gift options to shoppers. 6 O’clock Gin, based in nearby Thornbury, has established itself as a popular brand thanks to its artisan gins. The brand will occupy a 554 sq ft store, showcasing a range of flavours from spiced orange & cranberry to elderflower, mango, ginger, and lime.

Retail 104
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Walmart, TJX Provide a Few Bright Spots in Q3 Results

Retail TouchPoints

Several of the nation’s largest retailers, including Target , Macy’s , Gap and BJ’s Wholesale Club , struggled during Q3, with all reporting net sales declines and all but one showing a fall-off in comparable store sales. Net sales for both Macy’s and Gap dropped 7% compared to the same period last year; Target did comparatively better, with a net sales drop of 4.3% , as did BJ’s, with a net sales decline of 2.8% and a slight comp sales increase of 0.3%.

Apparel 98
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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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Unleashing the Power of Event Marketing in Your Sales Funnel: In-Depth Statistics and Proven Strategies

Digital Doughnut

In this comprehensive article, we explore the world of event marketing and its impact on the sales funnel. Event marketing, when strategically integrated into the different stages of the sales funnel, can boost brand recognition, engagement, and conversions.

Events 97
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Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI

Retail TouchPoints

Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023. According to a memo written by Daniel Rausch, Amazon’s VP of Alexa and Fire TV and obtained by GeekWire , the layoffs are part of an effort to better align with customer needs and priorities, “which includes maximizing our resources and efforts focused on generative AI.

Retail 93
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Ecommerce Product Releases: Nov. 20, 2023

Practical eCommerce

New releases this week address video commerce, ecommerce marketing, social commerce, cross-border payments, composable commerce, more. The post Ecommerce Product Releases: Nov. 20, 2023 appeared first on Practical Ecommerce.

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The Power of Storytelling: How These 3 Footwear Brands Are Winning The Market

Talkoot

The Power of Storytelling: How These 3 Footwear Brands Are Winning The Market Bhaskar Sarma Writer Footwear has been one of the few industries where the incumbents—Nike, adidas, etc—have taken to the DTC model like ducks to water. Nike Direct, Nike’s DTC play, earned $21.3bn at the end of FY23 (Nike’s total revenue for FY23 was $51.2bn). adidas predicts that DTC will account for 50% of sales by 2025, up from 38% of sales in 2021.

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Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

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Amazon Layoffs Result in Hundreds of Jobs Lost in Alexa Division

RetailWire

Amazon laid off hundreds of employees from its Alexa division as part of a broader cost-saving initiative.

eCommerce 119
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Will Custom GPTs Boost Ecommerce?

Practical eCommerce

OpenAI and Amazon Web Services now offer custom generative AI builders. We see benefits for merchants, potentially. The post Will Custom GPTs Boost Ecommerce? appeared first on Practical Ecommerce.

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Sam Altman Fired as CEO of OpenAI and Hired by Microsoft

RetailWire

After OpenAI's board of directors fired CEO Sam Altman, Microsoft has hired him to lead a new AI research team.

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Asda follows Co-op and EG Group conversions with 100th Asda Express store

TalkingRetail

Asda has announced that it has opened its 100th Asda Express store this week, following its rapid rollout of Co-op and EG Group conversions. Last month, Asda announced that it had completed the acquisition of EG Group’s UK business meaning the retailer will take on hundreds of new convenience stores. This announcement followed the news that Asda had.

Retail 83
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Predictions You Can Rely On: How Data Drives Successful Financial Forecasting

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

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Amazon Introduces Free AI Courses To Train Millions

RetailWire

Amazon has launched “AI Ready,” a new commitment to provide free AI skills training to 2 million people globally by 2025.

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After months in limbo, some products from bankrupt Mitchell Gold may finally reach customers

RetailDive

At the same time, home goods company Surya acquired the Mitchell Gold + Bob Williams brand, with plans to start shipping products in Q1.

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How True Classic is Bringing its Digital Strengths into the Physical World

Retail TouchPoints

Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other DTC brands, its next step was into the brick-and-mortar world. But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. and San Jose, Calif., beginning in 2022.

Apparel 78
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Rhone opens store in Boston Seaport

RetailDive

The location marks the DTC apparel brand’s 15th store — and 12th opening this year — as it continues to build out its footprint.

Apparel 84
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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

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6 Ways a Retail Intelligence Platform Helps Retailers Win Black Friday

Dynamic Action

Summary Black Friday, the busiest shopping day of the year, demands meticulous planning. Retailers face the challenge of analyzing extensive data to devise successful strategies for this critical sales period. AI-powered retail intelligence platforms play a pivotal role in driving success on Black Friday by enabling data-driven decision-making, optimizing operations, and enhancing the overall customer shopping experience.

Retail 62
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Kohl’s touts virtual holiday events

RetailDive

Except for a one-day holiday “Kohl’s Storybook Magic” pop-up in New York City, the retailer is highlighting social media, livestreams and other interactive opportunities online.

Events 75
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The Fragrance Shop Launches AI-Driven Experiential Flagship Store on Oxford Street

365 Retail

The Fragrance Shop, the UK’s largest independent fragrance retailer, has announced the grand opening of its pioneering experiential flagship store on Oxford Street, London. This innovative 2,300 sq ft store, nestled at 70/88 Oxford Street, represents the brand’s inaugural presence on the famous shopping strip, marking a significant chapter in its expansion​​​.

Retail 62
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Rocking the boat shoe: Sperry’s search for a lifeline

RetailDive

Wolverine is looking to unload its 88-year-old lifestyle footwear brand, but finding the right buyer is a hard sell.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.