The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety
Retail TouchPoints
MARCH 18, 2021
Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. said Scaretta. “ Now consumers look for that.”.
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