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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. In-Store Fulfillment is Now Part of the Brand, Not a Convenient Extra. said Scaretta. “ Now consumers look for that.”.

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Biden Administration Takes Multiple Steps to Strengthen Supply Chains

Retail TouchPoints

ports, and in 2024, DHS will collaborate with other federal agencies and foreign governments to facilitate at least two tabletop exercises designed to test the resilience of critical cross-border supply chains. Near-term priorities include addressing risks from threats and vulnerabilities within U.S.

Supplies 147
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Mastering Amazon Prep Services: The Complete Guide for Sellers

Algopix

Adherence to Amazon’s Standards: Beyond avoiding fines and penalties, strict adherence to Amazon’s fulfillment policies acts as a foundational pillar for building and sustaining a positive seller reputation, crucial for long-term success and trust-building.

eCommerce 127
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Are Retailers Ready For The CCPA Enforcement Deadline?

Retail TouchPoints

With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 170
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As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes

Retail TouchPoints

As Marci noted, it’s “not just a one-off, box-ticking exercise. But new technology is bringing this concept to the next level by incorporating what Orschell describes as “fit simulation,” which adds another level of context. Brands like 1822 Denim and Good American have done this successfully.

Consumer 289
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The Age of ‘Pixel x Frame’: Social Experiential Design

Retail TouchPoints

This exercise is a critical foundation to the experience design phase. Doing so builds upon the digital purchase behavior consumers have adopted, while still offering a fulfillment center vs. a store filled with merchandise that may or may not sell. Key Principles of Social Experiential Design.

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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

Retail TouchPoints

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. Wine alone is $80 billion dollars of off-premise — that is, non-restaurant, non-bar — sales in the United States.