Retail TouchPoints

SEPTEMBER 4, 2020

As it turned out, the solution already was in motion: Loblaw had partnered with Takeoff Technologies and was in the process of rolling out a robotic Micro Fulfillment Center (MFC) when COVID-19 reached Canada. The demand for online groceries grew to levels we didn’t expect for years to come.

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eCommerce Fulfillment Technology Operations 277

Fabric

APRIL 11, 2023

Fashion and apparel storefronts always need fresh supplies of trendy clothes. With all these factors affecting the fashion industry, it’s no surprise that Deloitte finds that only one-third of retail executives are confident about maintaining or improving profit margins in the coming years. One major opportunity? Dropshipping.

Clothing 130

Clothing Fashion eCommerce Shipping Costs 130

365 Retail

JUNE 20, 2022

Fulfilment – both in terms of delivery and returns – top shoppers’ considerations when buying online, the latest research from Retail Technology Show , the flagship event for retail, reveals. Fulfilment is the next battleground,” Matt Bradley continued. “The

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Fulfillment Technology Shipping Costs Retail 77

Retail TouchPoints

AUGUST 21, 2020

billion in Tech Hubs in Dallas, Detroit, Denver, New York City, Phoenix and San Diego, creating a total of 3,500 new technology and corporate jobs. Teams in these cities will support various businesses across the company, including Alexa, Amazon Advertising, Amazon Fashion, Amazon Fresh, Amazon Web Services (AWS) and OpsTech.

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Fulfillment Operations Order Fulfillment Toys 179

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. CONQUERING DTC IN CANADA This world-famous fashion house had a wholesale arm in Canada that sold exclusively to local retailers. However, they lacked the necessary technology and infrastructure and realized developing it in-house would take years.

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Fashion Shipping Costs Merchant Services Omnichannel 60

Retail TouchPoints

NOVEMBER 3, 2022

“We see opportunity to increase diversity and representation in technology, and by partnering with Morehouse College, we hope that we can create more pathways for Black technologists and future leaders ,” said Ian Heisser, Senior Director of Engineering at Nordstrom in a statement.

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Management Fashion Technology Fulfillment 278

Retail TouchPoints

AUGUST 16, 2021

Founder and CEO Steve Villanueva credits the quality, design and fit of Otero’s shirts as a key factor, but also recognizes the vital contribution of virtual fitting room technology provided by Perfitly. accuracy rate when the technology has a selfie to work from, and a 95% rate based just on responses to questions.

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Technology Retail eCommerce Apparel 299

Retail TouchPoints

APRIL 21, 2023

For years, fashion retailers have faced mounting pressures from both customers and employees to evolve. More recently, there’s been a strong urgency expressed for automation and robotics by fashion retailers for better throughput of parcels from warehouses to parcel carriers. By 2025, the value is said to reach well over $1.2

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Marketing Fashion Order Fulfillment Shipping Costs 271

RTP blog

APRIL 1, 2019

The digital fashion landscape has become a consumer’s dream of being able to see their favorite celebrity wearing something they want, only to go shopping a mere 24 hours later and find an almost exact replica. While H&M struggled with profits dropping 62% in 2017, Zara’s parent company Inditex reported a 7% increase the same year.

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Fashion B2B eCommerce Platforms Social Media 150

Retail TouchPoints

MARCH 6, 2024

In an effort to reduce sizing-related return rates, some fashion brands are working with Fit:Match.ai, a ‘digital twin’ matching platform that uses AR body-scanning technology designed to help shoppers select their size more accurately. Over the next few months and years, expect to see more technology tools designed to mitigate abuse.

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Customer Experience Shipping Costs eCommerce Improvements 280

Retail TouchPoints

SEPTEMBER 29, 2022

But operating sustainably isn’t just about meeting consumer expectations — there are industry and business practices to fulfil too. This year saw the proposal of the Fashion Sustainability and Social Accountability Act. To help accomplish this, retailers are adopting circular business models and innovative technologies.

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Retail Fashion Supplies Apparel 356

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

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Technology Multi-channel Shopping Carts Presentation 78

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

365 Retail

JULY 5, 2022

With fast fashion (AKA disposable fashion) quickly losing its appeal, especially among those 30 years old and younger, the timing of this sponsorship couldn’t have been better. eBay’s sponsorship of Love Island has brought the environmental impact of fast fashion to the forefront. The fashion industry isn’t the only change.

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Fashion Clothing Multi-channel Fulfillment 58

Retail TouchPoints

SEPTEMBER 1, 2022

Nostalgia is en vogue across TV, movies, music and fashion, reviving old trends and creating new ones. In an ideal world, no retailer would wind up with excess inventory because they would have the right insights to understand where and when their product most needs to be fulfilled. Better Inventory Forecasting = Happier Customers.

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Fulfillment Retail Supplies Operations 298

Retail TouchPoints

JANUARY 29, 2024

No, I’m not talking about the revival of the 90’s poorest fashion choices. Many of these retailers have added several technologies to their arsenal to boost the in-store shopping experience for the customer and to better understand the customer journey to and through their stores. Active shoppers.

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Retail Toys Fashion Customer 308

Retail TouchPoints

SEPTEMBER 6, 2022

The retailer employs 40,000 workers at 1,300 of its own stores, 200 locations inside Target stores, and six fulfillment centers with a seventh on the way. Ulta’s technology investments aim to ensure that every item is available for every customer, no matter where or how they want it, in order to keep pace with the modern customer journey. “We

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Supplies Shipping Costs Travel Multi-channel 273

Retail TouchPoints

SEPTEMBER 5, 2023

Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon , Walmart and how technology is transforming retail. Del Rey: Amazon leaders worried for decades that Walmart would someday utilize its massive store network as an advantage in ecommerce to quickly fulfill both pickup and delivery orders.

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Merchant Services Books Fulfillment Omnichannel 280

Retail TouchPoints

NOVEMBER 3, 2023

Physical retail remains an important part of our business, and we’re continuing to invest in growing our grocery stores business , which spans Amazon Fresh , Whole Foods Market , Amazon Go and third-party partnerships.”

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Fashion Technology Retail Marketing 262

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The handheld readers also are employed for online order fulfillment.

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Order Fulfillment Retail Omnichannel Fashion 147

PFS

DECEMBER 18, 2019

This ‘fast fashion’ phenomenon continues to cause a significant shift within the fashion industry. This upward trend not only indicates that consumers are buying fashion items more often, but that they are also discarding clothing just as quickly. Those who don’t risk become ‘disposable’ themselves.

Fashion 52

Fashion Supplies Shipping Costs Order Fulfillment 52

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

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POS Merchant Services Supplies Improvements 242

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. To pull this off, Amazon will be using the same technology and processes it employs at its fulfillment centers. The goal is an Everything Apparel Store IRL.

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Clothing Payment Services Apparel Department Stores 250

Retail TouchPoints

JANUARY 10, 2024

We build technology to serve people and not the other way around,” said McMillon in his keynote. Walmart’s purpose is to help people live better, and today, more than ever, advances in technology make it feel like anything is possible.

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Consumer Electronics Shopping Carts Electronics Technology 245

Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year.

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Consumer Merchant Services Apparel Supplies 295

Retail TouchPoints

MARCH 3, 2023

There are four main tactical challenges that retailers seem to be facing in getting personalization off the ground: Data management, data analytics, alignment of retail organizations across functions and tools and technology enablement. Customers’ data trails can help retailers access preferences, past orders and history.

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Consumer Customer Loyalty Customer Experience Recommendation 258

Retail TouchPoints

OCTOBER 15, 2021

But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. That means brands and retailers need to tackle some of the innate legacy issues that have hindered inclusivity in fashion. billion in the U.S.

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Consumer Retail Merchant Services Fashion 290

Retail TouchPoints

JUNE 26, 2023

Unlike Temu, Shein (until recently) operated as a traditional retailer, sourcing and fulfilling all the products it sold itself. But in large part to compete with the growing competition from Temu, Shein added a third-party marketplace of its own in May 2023 and is now expanding beyond fashion into other categories.

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Shipping Fashion Operations Fulfillment 278

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

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Fulfillment Department Stores Shipping Costs eCommerce 306

Retail TouchPoints

DECEMBER 10, 2021

That means open air shopping centers have become even more attractive due to how they can make curbside and BOPIS fulfillment easier to handle. We saw this firsthand in Dallas, where retailers from nationals down to locals are fulfilling from their store, and I think that fits the way people are using physical retail.

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Shipping Costs Travel Omnichannel Leisure 326

Retail TouchPoints

AUGUST 8, 2022

The pandemic hit the fashion rental company hard as homebound consumers opted not to refresh their wardrobes. So we can focus on our business, and anything that’s a commodity we can leverage [via] Google or open source or other technologies. There are technologies we want to leverage that are managed within Google.

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Technology Fashion Omnichannel Management 296

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

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Supplies Customer Experience Technology Omnichannel 252

Retalon

MARCH 2, 2021

Business-Specific Analytics & AI for Fashion Retailers. But let’s be honest, what do fast food restaurants, automotive, luxury fashion, and an online pharmacy have in common? What fulfillment methods are you offering? The one constant in fashion retailing is that there are no constants. Not that much.

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Fashion Retail Automotive Games 41

Retail TouchPoints

DECEMBER 5, 2022

Growth markets include food, personal care, fashion, beauty products, toys, electronics and furniture amongst many other categories. Top-selling categories are electronics, apparel, fashion, beauty, furniture, leisure, hobby, baby products and home improvement, among others. Who performs the fulfillment? and global companies.

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Shipping Costs Leisure Electronics PPC 173

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. For example, a retailer looking to use the technology for generating descriptions in ecommerce product catalogs would train the model on relevant product information and metatags specific to its brand and items they sell.

Merchant Services 278

Merchant Services Shipping Costs Retail Social Media 278

Retail TouchPoints

APRIL 5, 2022

Our community already embraced sustainable fashion, and we wanted to incorporate that into our brand experience. By leveraging ThredUP’s proprietary technology, we were able to get our resale program up and running quickly, bringing value to our customers while also reducing our carbon footprint.”.

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Payment Services Shipping Labels Accessories Apparel 276

Retail TouchPoints

NOVEMBER 8, 2022

How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. It is clear that the best way to avoid returns, especially for online retailers, is by using technology to improve accuracy and personalize the experience. In 2013, he co-founded Fast Simon, Inc.

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Online Retail Retail Technology Arts 303