Retail TouchPoints

DECEMBER 22, 2021

The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants. Using the Dynamic Yield technology will allow Mastercard to help its customers and partners meet growing consumer demands for more personalized experiences across multiple touch points.

Merchant Services 260

Merchant Services Payment Services Financial Services Travel 260

Forrester eCommerce

OCTOBER 7, 2021

Banks need a customer-led strategy to govern cross-functional personalization efforts and to determine the right technology investments.

Banking 195

Banking Technology Customer Financial Services 195

Retail TouchPoints

MAY 29, 2024

Some, like Target, are expanding their footprint with larger stores, while others, such as Sprouts Farmers Market, are doubling down on the small format. Whole Foods Market Daily Shop, the planned smaller sibling of its flagship stores, will hopefully capitalize on and enhance the perceived simplicity of shopping at Whole Foods.

Retail 251

Retail Consumer Financial Services Customer Experience 251

Forrester eCommerce

SEPTEMBER 28, 2023

*This blog post is co-authored by Sohm Gough Small and mid-sized businesses (SMBs) have been battered over the past three years by the continuing to face headwinds of inflation, supply chain interruptions, macroeconomic uncertainty, and disruptive technologies that threaten market upheaval.

Banking 440

Banking Supplies Blog Operations 440

Retail TouchPoints

FEBRUARY 15, 2023

The Call to Action includes six focus areas intended to support the long-term development of the region, including: Promoting a reform agenda; Digital and financial inclusion; Food security and climate-smart agriculture; Climate adaptation and clean energy; Education and workforce development; and Public health access.

Telecommunications 251

Telecommunications Financial Services Supplies Apparel 251

Retail TouchPoints

NOVEMBER 10, 2021

Many leading brands are using data and exponential technologies to drive their sustainability initiatives. One leader in using technology for sustainability is Bestseller India , which is working to make “fast fashion” more sustainable. What Leaders are Doing Differently in Sustainability.

Retail 296

Retail Financial Services Fashion Clothing 296

Retail TouchPoints

MAY 22, 2023

Today’s market is faced with this spreading phenomenon — #adblindness. With lower price barriers to enter the market, digital advertisers proliferate. Businesses must adopt new marketing strategies to distinguish their ads from the rest. Essentially, they must deliver the right message at the right place and at the right time.

Presentation 289

Presentation Consumer Financial Services Payment Services 289

Retail TouchPoints

SEPTEMBER 6, 2022

Make no mistake, this is a treacherous environment for retailers, which must make complex and difficult decisions about where to invest and divest, how to train employees, which technologies to employ and so on. And they represent a market segment that retailers can’t ignore. strikes Gen Z as cumbersome, slow and old-fashioned.

Merchant Services 278

Merchant Services Payment Services Financial Services Omnichannel 278

Retail TouchPoints

FEBRUARY 16, 2023

Instead of the typical time-consuming payment process in stores, facial recognition technology can identify the customer and automatically charge their account for a fast, secure self-service checkout experience. Access to secured areas in the store also can be effectively controlled with facial recognition technologies.

Payment Services 252

Payment Services Banking Customer Experience Technology 252

Retail TouchPoints

APRIL 10, 2023

Retailers have seen new payment methods like open banking, digital wallets, crypto and more permeate the market. Add to this that Open Banking has increased in the UK in part due to the region’s sophisticated technology stacks, and it’s easy to see consumers’ payment preferences drastically change depending on location.

Payment Services 256

Payment Services Merchant Services Payments eCommerce 256

Forrester eCommerce

OCTOBER 4, 2019

The bottom line: while this appears to be a typical price war among industry incumbents, what we’re seeing is a broader fight for trading volume and relevance started by digital disruptor Robinhood who used technology to upend the status quo. The correct response to digital disruption is not to engage in price wars but to […].

Marketing 304

Marketing Technology Financial Services Customer 304

Retail TouchPoints

JANUARY 9, 2023

We will continue to serve the real economy by leveraging digital technology, implementing our sustainable development strategy, optimizing our corporate governance, investing in cutting-edge technologies and creating greater value for society.”.

Payment Services 182

Payment Services Financial Services Banking Technology 182

365 Retail

FEBRUARY 20, 2024

Retail Insight , the leading provider of store operations execution software, has announced the appointment of Software as a Service (SaaS) industry veteran, Andy Brockway, as its new Chief Technology Officer (CTO).

Retail 62

Retail Financial Services Technology Events 62

Retail TouchPoints

MAY 9, 2023

The round was led by Koch Disruptive Technologies (KDT) with participation from existing investors Battery Ventures, Localglobe, Hetz, the Jesselson family and Silicon Valley Bank , now a division of First Citizens Bank.

Management 301

Management Banking Supplies eCommerce 301

Retail TouchPoints

AUGUST 15, 2022

Eric Choi brings more than a decade of experience in global marketing strategy and thought leadership in technology and financial services to his role as Chief Marketing Officer at Pipl. He previously held leadership positions in marketing at Experian, HireRight, 1105 Media and Prophyts.

Merchant Services 256

Merchant Services Payment Services Payments Financial Services 256

Retail TouchPoints

NOVEMBER 18, 2021

17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Employ new extended reality (XR) and the latest visual technologies to bring products to life online. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 262

Consumer Merchant Services Social Media Technology 262

Retail TouchPoints

JULY 13, 2023

Compliance is how companies can easily onboard new customers and grow faster, as well as navigate through red tape to get into new markets with ready-to-go products and services. The Ever-Present Challenges of Compliance We’re all living in a very different world from the days when financial services were only offered by large banks.

Merchant Services 240

Merchant Services Payment Services Payments Banking 240

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies.

Food and Beverages 289

Food and Beverages Small Business Retail Retail Arts 289

365 Retail

SEPTEMBER 6, 2022

With a possible recession on the way and inflation rates that may not subside for two years, it’s clear that the retail industry could reconsider how it uses technology. For other industries, technology has offered a way to improve business processes while reducing costs and becoming more efficient in the process.

Retail 104

Retail Financial Services Social Media Technology 104

365 Retail

NOVEMBER 8, 2022

The financial technology sector is rapidly evolving with traditional methods of banking now being replaced with digital solutions, in a bid to make things faster, easier, and more streamlined for both businesses and consumers. . The emergence of API led banking services means that distribution is no longer an issue.

Payment Services 73

Payment Services Payments Cryptocurrencies Banking 73

Forrester eCommerce

APRIL 25, 2019

[This post was co-authored by my colleague Christian Austin] Of the 16 technology markets Forrester monitors for VC funding trends, the $2.1B raised by Regulatory Technology (RegTech) ranked 14th in 2018.

Technology 269

Technology Marketing Other Financial Services 269

BigCommerce

APRIL 25, 2018

The implications for our customers, partners, and industry will be profound, and our entire team is thrilled to partner with Goldman Sachs, a world-class firm and global financial services leader. BigCommerce is now the SaaS leader serving enterprise-level, mid-market sites. We’ve grown rapidly since those early days.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Retail TouchPoints

JULY 6, 2023

In the realm of sustainability, big-name retail companies have taken the lead in marketing their eco-friendly endeavors, capitalizing on these opportunities to expand their green loyalty program initiatives. Tausif Khiani leads Capgemini ’s Hospitality Industry Portfolio.

Customer Loyalty 245

Customer Loyalty Customer Retail Financial Services 245

Forrester eCommerce

JUNE 7, 2019

In this episode of our video blog series FORR in 3, Vijay Raghavan and I discuss the challenges of robo-advice, some of the latest failures in this space, and what this means for a technology market that has seen over $2 billion investment in the last decade. For more insights, Forrester clients can check out […].

Blog 356

Blog Technology Marketing Financial Services 356

365 Retail

NOVEMBER 2, 2023

Mollie, recognized as one of Europe’s rapidly expanding payment service providers, has announced a significant regulatory milestone: the acquisition of a Payment Institution licence from the UK’s Financial Conduct Authority (FCA). An example of Mollie’s impact is the expansion of Lounge Underwear into the EU.

Merchant Services 57

Merchant Services Payment Services Financial Services eCommerce Platforms 57

Retail TouchPoints

JULY 3, 2020

After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation is finally becoming an imperative on supermarket and retail shelves. Smart shelf technologies represent that move toward transformation, bringing the power of big data and automation to grocery and retail stores.

Retail 203

Retail Electronics Automotive Technology 203

GetElastic

AUGUST 3, 2022

In response, product-led growth (PLG) has emerged as a go-to-market (GTM) motion at these SaaS software companies, which in turn have become some of the largest companies in enterprise software. Paro wanted to launch a portal for their freelance experts to self-serve transactions surrounding placement and financial services.

Multi-channel 148

Multi-channel Shopify Financial Services Channel 148

RTP blog

FEBRUARY 9, 2018

Retailers of any size and within any industry must keep this number in mind as it signals the explosive growth of social media marketing — and that it’s here to stay. These tactics will allow marketers to optimize their use of social platforms to drive online traffic to their web site, and consequently increase offline traffic to stores.

Social Media 150

Social Media Customer Financial Services Mobile 150

365 Retail

DECEMBER 2, 2022

The financial technology or FinTech industry has made a huge impact on the world in recent years. Applying technology to financial services such as banking apps, investing platforms and credit services has helped make finance more accessible to millions of people all over the world.

Payment Services 52

Payment Services Financial Services Retail Banking 52

RTP blog

MAY 14, 2018

Chances are the data is already being used by sales and marketing teams to drive customer engagement. This is more easily said than done, especially in tradition-bound CPG companies that have honed their pricing based on sourcing, manufacturing efficiency, product demand, periodic surveys, customer feedback and market conditions.

Food and Beverages 150

Food and Beverages Financial Services Presentation Banking 150

Retail TouchPoints

NOVEMBER 11, 2020

However, in the rush to embrace digital solutions and improve their online presence to maintain business operations, many retailers opened themselves up to unseen security risks by quickly adding new technologies, processes, suppliers and offerings without first conducting a proper security and risk assessment.

Merchant Services 167

Merchant Services Retail POS Presentation 167

RTP blog

AUGUST 24, 2018

By offering these sorts of travel benefits on top of core financial services, Amex is able to generate ancillary revenue and loyalty, attract new customers and ultimately convert brand affinity into brand equity. It may seem small or silly, but that attention really matters to them — and those small moments create lasting loyalty.

Travel 150

Travel Retail Leisure Subscription 150

Whisbi

JULY 10, 2019

An overview of Conversational Marketing for the modern consumer; how Conversational Marketing works, how it benefits brands and how to implement it as a strategy. What is Conversational Marketing? Conversational marketing is a method of engaging with web visitors and converting leads via dialogue-driven activities.

Marketing 68

Marketing Travel Social Media Books 68

Kissmetrics

MARCH 12, 2021

Build an App Step 1: Do Market Research. Use this information to create a detailed sales plan, decide what features to include, and choose where to market your app. The areas where they fail can present opportunities for you to improve and take over part of their market. Who is your target audience? Code the App Yourself.

Payments 321

Payments eCommerce Payment Services Subscription 321

365 Retail

JULY 11, 2022

We are doing so; we are trying hard to utilise the whole potential of the amazing Blockchain technology. You just need to have a proper understanding and knowledge of the Crypto market. . You might become over-excited when you get to know that Blockchain technology is evolving the financial space. Benefit No.

Banking 57

Banking Payment Services Financial Services Technology 57

Ecommerce Platforms

MARCH 14, 2023

Unlike most tools for ecommerce in the market today, Evercommerce isn’t a dedicated website builder and sales solution. The company, designed to transform commerce for service organizations, wants to build a world-class, scalable, and modular approach to digital transformation. Let’s see what Evercommerce can do. What is Evercommerce?

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

365 Retail

DECEMBER 7, 2021

Many have been naturally concerned about the impact of this technological march on the retail job market, a workforce that has come under unprecedented strain during the pandemic. Amid our obsession with the idea of cashierless stores, we’re ignoring the fact that cashiers aren’t the only ones likely to be affected by the technology.

Payment Services 52

Payment Services Retail Technology Financial Services 52